fix billing and 2fa admin

.env.docker.dev

@@ -21,11 +21,11 @@ ADMIN_INTERNAL_URL=http://host.docker.internal:3002
 DASHBOARD_ASSET_PREFIX=http://localhost:3001/dashboard
 ADMIN_ASSET_PREFIX=http://localhost:3002/admin
 CARPLACE_ASSET_PREFIX=http://localhost:3004/carplace
-JWT_SECRET=placeholder
+JWT_SECRET=JYNKxfyYaZbqT6NN8W4pXu0zOUvpunrDPdtC0I6OZPzq0B5RRI1Ybub00
 JWT_EXPIRY=8h
 RENTER_JWT_EXPIRY=7d
 ADMIN_SEED_EMAIL=rentaldrivego@gmail.com
-ADMIN_SEED_PASSWORD=placeholder
+ADMIN_SEED_PASSWORD=Qwerty00!@#$%
 ADMIN_SEED_FIRST_NAME=Platform
 ADMIN_SEED_LAST_NAME=Admin
 NEXT_PUBLIC_CLERK_PUBLISHABLE_KEY=
@@ -34,17 +34,17 @@ NODE_ENV=development
 CORS_ORIGINS=http://localhost:3000,http://localhost:3001,http://localhost:3002,http://localhost:4000,http://127.0.0.1:3000,http://127.0.0.1:3001,http://127.0.0.1:3002,http://127.0.0.1:4000
 
 
-# Email — Resend (primary) with SMTP fallback
-# Get your API key at https://resend.com/api-keys
+# Email — Gmail SMTP for local Docker development
+EMAIL_PROVIDER=gmail
 RESEND_API_KEY=re_PLACEHOLDER
 EMAIL_FROM=noreply@rentaldrivego.ma
 EMAIL_FROM_NAME=RentalDriveGo
-# SMTP fallback (only used if Resend fails or is unconfigured)
+# Use a Gmail app password, not your normal Google account password.
 MAIL_HOST=smtp.gmail.com
 MAIL_PORT=587
 MAIL_SCHEME=smtp
 MAIL_USERNAME=rentaldrivego@gmail.com
-MAIL_PASSWORD=placeholder
+MAIL_PASSWORD=kfahihfzbcvkczew
 MAIL_FROM_ADDRESS=rentaldrivego@gmail.com
 MAIL_FROM_NAME=RentalDriveGo
 MAIL_REPLY_TO_ADDRESS=rentaldrivego@gmail.com
@@ -55,4 +55,18 @@ MAIL_REPLY_TO_NAME=RentalDriveGo
 # STRIPE_API_KEY must be a Stripe secret/restricted key (sk_ or rk_).
 # STRIPE_WEBHOOK_SECRET must be a Stripe webhook signing secret (whsec_).
 STRIPE_API_KEY=sk_test_51TvTsb9SpDRZn9yJyBAlUSXcTp9zpwQfhJYNKxfyYaZbqT6NN8W4pXu0zOUvpunrDPdtC0I6OZPzq0B5RRI1Ybub00OcYvj28K
-STRIPE_WEBHOOK_SECRET=whsec_c5e0a6b2dd5e2f6ac804b428fe46f04e3af9b55c562f4124de20c52866f3c211
+STRIPE_WEBHOOK_SECRET=whsec_c5e0a6b2dd5e2f6ac804b428fe46f04e3af9b55c562f4124de20c52866f3c211
+
+# Manual subscription payments for local development
+MANUAL_SUBSCRIPTION_PAYMENTS_ENABLED=true
+MANUAL_PAYMENT_EVIDENCE_UPLOAD_ENABLED=true
+PAYMENT_EVIDENCE_SCANNER_MODE=stub-clean
+BANK_TRANSFER_ENABLED=true
+BANK_TRANSFER_ACCOUNT_NAME=RentalDriveGo SARL
+BANK_TRANSFER_BANK_NAME=Local Development Bank
+BANK_TRANSFER_ACCOUNT_REFERENCE=DEV-MA64-0000-0000-0000
+BANK_TRANSFER_DUE_DAYS=7
+CHECK_PAYMENT_ENABLED=true
+CHECK_PAYMENT_PAYEE=RentalDriveGo SARL
+CHECK_PAYMENT_DELIVERY_ADDRESS=Local development billing desk
+CHECK_PAYMENT_DUE_DAYS=14

.env.docker.production.example

@@ -75,12 +75,13 @@ EMAIL_FROM_NAME=RentalDriveGo
 # Option A — Resend
 #RESEND_API_KEY=C8qPDuFwsv5l@KsGhL/V
 # Option B — SMTP (Gmail)
-# SMTP fallback (only used if Resend fails or is unconfigured)
+# EMAIL_PROVIDER=gmail selects Gmail SMTP and skips Resend.
+EMAIL_PROVIDER=gmail
 MAIL_HOST=smtp.gmail.com
 MAIL_PORT=587
 MAIL_SCHEME=smtp
 MAIL_USERNAME=rentaldrivego@gmail.com
-MAIL_PASSWORD=placeholder
+MAIL_PASSWORD=your-16-character-gmail-app-password
 MAIL_FROM_ADDRESS=rentaldrivego@gmail.com
 MAIL_FROM_NAME=RentalDriveGo
 MAIL_REPLY_TO_ADDRESS=rentaldrivego@gmail.com

.env.example

@@ -110,12 +110,14 @@ ADMIN_SEED_PASSWORD=PMPS5k0D7rUeJOk0NkhI5bRtoGjkUqjK
 ADMIN_SEED_FIRST_NAME=Super
 ADMIN_SEED_LAST_NAME=Admin
 
-# SMTP fallback (only used if Resend fails or is unconfigured)
+# Email provider: auto, resend, smtp, or gmail.
+# Use a Gmail app password for Gmail SMTP, not your normal Google account password.
+EMAIL_PROVIDER=gmail
 MAIL_HOST=smtp.gmail.com
 MAIL_PORT=587
 MAIL_SCHEME=smtp
 MAIL_USERNAME=rentaldrivego@gmail.com
-MAIL_PASSWORD=kfahihfzbcvkczew
+MAIL_PASSWORD=your-16-character-gmail-app-password
 MAIL_FROM_ADDRESS=rentaldrivego@gmail.com
 MAIL_FROM_NAME=RentalDriveGo
 MAIL_REPLY_TO_ADDRESS=rentaldrivego@gmail.com

MANUAL_SUBSCRIPTION_PAYMENTS.md

@@ -0,0 +1,23 @@
+# Manual subscription payments
+
+This project implements bank-transfer and check collection as first-class subscription billing paths. Evidence submission is explicitly **not** settlement: only a fresh-2FA finance confirmation of cleared funds creates a successful offline payment attempt, pays the canonical billing invoice, and activates or renews the subscription.
+
+## Safe rollout
+
+1. Apply the `20260809190000_manual_subscription_payments` migration and deploy with all new flags disabled.
+2. Configure a private persistent, encrypted-at-rest `FILE_STORAGE_ROOT`; set both private-storage confirmation flags only after verifying the mounted storage; configure a fail-closed scanner executable, bank/check payer instructions, billing contacts, valid IANA timezones, and finance collections owners.
+3. Enable `MANUAL_PAYMENT_EVIDENCE_UPLOAD_ENABLED`, then `MANUAL_SUBSCRIPTION_PAYMENTS_ENABLED` and the desired manual method flags.
+4. Enable `SUBSCRIPTION_COLLECTIONS_NOTIFICATIONS_ENABLED`; verify the AR/EN/FR snapshots, outbox delivery, 48-hour call task, and escalation queue.
+5. Enable `SUBSCRIPTION_AUTOMATIC_SUSPENSION_ENABLED` only after observing a full reminder/grace cycle. Suspension starts after 30 calendar grace days and rechecks payment, overrides, and configuration atomically.
+
+Manual methods remain hidden unless their instructions and evidence-scanning pipeline are ready. The non-production `PAYMENT_EVIDENCE_SCANNER_MODE=stub-clean` option exists only for local tests; production requires `PAYMENT_EVIDENCE_SCANNER_PATH`.
+
+## Operational invariants
+
+- Subscription billing has one canonical `BillingInvoice`; legacy `SubscriptionInvoice` rows are compatibility links only.
+- A scheduled renewal is reused by Stripe checkout rather than duplicated.
+- Manual confirmation requires the full current MAD balance, matching collection method, clean same-invoice evidence, a unique normalized external reference, a unique idempotency key, a clearance timestamp, and a funds-verified attestation.
+- Initial purchases activate from confirmation time. Renewals extend from the original expiration, including late confirmations after suspension.
+- Evidence is stored privately with no public URL, quarantined before scanning, served only through authorized routes, and immutable after submission.
+- Collections reminders are recipient-specific and localized using contact preference, linked employee preference, then company default. Only Arabic, English, and French can be enabled.
+- Payment resolution cancels open call tasks and suppresses queued collections reminders.

apps/admin/next.config.js

@@ -10,7 +10,7 @@ const ADMIN_BASE_PATH = '/admin'
 // absolute chunk URLs so /admin pages load their JS/CSS and HMR directly from
 // port 3002, bypassing the proxy (which can't upgrade WebSocket connections).
 const assetPrefix = normalizeAssetPrefix(process.env.ADMIN_ASSET_PREFIX, ADMIN_BASE_PATH)
-const securityHeaders = buildSecurityHeaders({ assetSources: [assetPrefix] })
+const securityHeaders = buildSecurityHeaders({ assetSources: [assetPrefix], frameSources: ['blob:'] })
 
 const nextConfig = {
   basePath: ADMIN_BASE_PATH,

apps/admin/src/app/dashboard/admin-users/page.tsx

@@ -9,6 +9,7 @@ interface AdminUser {
   lastName: string
   email: string
   role: string
+  preferredLocale: 'ar' | 'en' | 'fr'
   isActive: boolean
   createdAt: string
   permissions?: { id: string; resource: string; actions: string[] }[]
@@ -21,6 +22,7 @@ const EMPTY_FORM = {
   email: '',
   password: '',
   role: 'SUPPORT',
+  preferredLocale: 'en',
   isActive: true,
 }
 
@@ -68,6 +70,7 @@ export default function AdminUsersPage() {
       email: admin.email,
       password: '',
       role: admin.role,
+      preferredLocale: admin.preferredLocale,
       isActive: admin.isActive,
     })
     setError(null)
@@ -92,6 +95,7 @@ export default function AdminUsersPage() {
         lastName: form.lastName,
         email: form.email,
         role: form.role,
+        preferredLocale: form.preferredLocale,
         isActive: form.isActive,
         ...(form.password ? { password: form.password } : {}),
       }
@@ -273,6 +277,18 @@ export default function AdminUsersPage() {
                   {ROLES.map((r) => <option key={r} value={r}>{r}</option>)}
                 </select>
               </div>
+              <div>
+                <label className="block text-xs font-medium text-zinc-400 mb-1">Notification language</label>
+                <select
+                  className="w-full px-3 py-2 rounded-xl bg-zinc-800 border border-zinc-700 text-zinc-100 text-sm focus:outline-none focus:ring-2 focus:ring-emerald-500"
+                  value={form.preferredLocale}
+                  onChange={(e) => setForm({ ...form, preferredLocale: e.target.value as 'ar' | 'en' | 'fr' })}
+                >
+                  <option value="en">English</option>
+                  <option value="fr">Français</option>
+                  <option value="ar">العربية</option>
+                </select>
+              </div>
               <div>
                 <label className="block text-xs font-medium text-zinc-400 mb-1">Status</label>
                 <select

apps/admin/src/app/dashboard/companies/[id]/page.tsx

@@ -80,7 +80,6 @@ interface CompanyDetail {
     terms: string
     fuelPolicyType: string
     lateFeePerHour: number | null
-    taxRate: number | null
     signatureRequired: boolean
     showTax: boolean
   } | null
@@ -180,7 +179,6 @@ interface FormState {
     terms: string
     fuelPolicyType: string
     lateFeePerHour: string
-    taxRate: string
     signatureRequired: boolean
     showTax: boolean
   }
@@ -297,7 +295,6 @@ function createFormState(company: CompanyDetail): FormState {
       terms: company.contractSettings?.terms ?? '',
       fuelPolicyType: company.contractSettings?.fuelPolicyType ?? 'FULL_TO_FULL',
       lateFeePerHour: company.contractSettings?.lateFeePerHour?.toString() ?? '',
-      taxRate: company.contractSettings?.taxRate?.toString() ?? '',
       signatureRequired: company.contractSettings?.signatureRequired ?? true,
       showTax: company.contractSettings?.showTax ?? false,
     },
@@ -441,7 +438,6 @@ export default function AdminCompanyDetailPage() {
             terms: form.contractSettings.terms,
             fuelPolicyType: form.contractSettings.fuelPolicyType,
             lateFeePerHour: form.contractSettings.lateFeePerHour ? Number(form.contractSettings.lateFeePerHour) : null,
-            taxRate: form.contractSettings.taxRate ? Number(form.contractSettings.taxRate) : null,
             signatureRequired: form.contractSettings.signatureRequired,
             showTax: form.contractSettings.showTax,
           },
@@ -915,10 +911,6 @@ export default function AdminCompanyDetailPage() {
                 <span className={LABEL_CLASS}>Late fee per hour</span>
                 <input className={INPUT_CLASS} type="number" value={form.contractSettings.lateFeePerHour} onChange={(e) => updateSection('contractSettings', { lateFeePerHour: e.target.value })} />
               </label>
-              <label>
-                <span className={LABEL_CLASS}>Tax rate</span>
-                <input className={INPUT_CLASS} type="number" step="0.01" value={form.contractSettings.taxRate} onChange={(e) => updateSection('contractSettings', { taxRate: e.target.value })} />
-              </label>
               <label className="flex items-center gap-3 pt-7 text-sm text-zinc-300">
                 <input type="checkbox" checked={form.contractSettings.signatureRequired} onChange={(e) => updateSection('contractSettings', { signatureRequired: e.target.checked })} />
                 Signature required

apps/admin/src/app/dashboard/layout.tsx

@@ -2,7 +2,7 @@
 
 import Link from 'next/link'
 import { usePathname } from 'next/navigation'
-import { useEffect, useState } from 'react'
+import { useEffect, useRef, useState, type FormEvent } from 'react'
 import {
   AdminLanguageSwitcher,
   AdminThemeSwitcher,
@@ -40,6 +40,7 @@ export default function AdminDashboardLayout({ children }: { children: React.Rea
   const pathname = usePathname()
   const [ready, setReady] = useState(false)
   const [admin, setAdmin] = useState<AdminSessionUser | null>(null)
+  const [unreadNotifications, setUnreadNotifications] = useState(0)
 
   useEffect(() => {
     let cancelled = false
@@ -58,6 +59,14 @@ export default function AdminDashboardLayout({ children }: { children: React.Rea
           }
           setAdmin(resolvedAdmin)
           setReady(true)
+          if (resolvedAdmin.totpEnabled) {
+            fetch(`${ADMIN_API_BASE}/admin/notifications/me`, { credentials: 'include', cache: 'no-store' })
+              .then((inboxResponse) => inboxResponse.ok ? inboxResponse.json() : null)
+              .then((inbox) => {
+                if (!cancelled) setUnreadNotifications(Number(inbox?.data?.unread ?? 0))
+              })
+              .catch(() => {})
+          }
         } else {
           window.location.replace(buildUnifiedLoginUrl(pathname))
         }
@@ -84,6 +93,16 @@ export default function AdminDashboardLayout({ children }: { children: React.Rea
       )
   }
 
+  if (admin && !admin.totpEnabled) {
+    return (
+      <Admin2FAEnrollmentGate
+        admin={admin}
+        onEnrolled={setAdmin}
+        onLogout={handleLogout}
+      />
+    )
+  }
+
   return (
     <AdminSessionProvider admin={admin as AdminSessionUser}>
       <div className="flex h-screen bg-[linear-gradient(180deg,#ffffff_0%,#f5f8ff_28%,#eef4ff_58%,#ffffff_100%)] text-stone-900 transition-colors dark:bg-[linear-gradient(180deg,#0a1128_0%,#0d1b38_35%,#07101e_100%)] dark:text-slate-100">
@@ -107,6 +126,9 @@ export default function AdminDashboardLayout({ children }: { children: React.Rea
                     <path strokeLinecap="round" strokeLinejoin="round" d={link.icon} />
                   </svg>
                   {dict.nav[link.key]}
+                  {link.key === 'notifications' && unreadNotifications > 0 ? (
+                    <span className="ms-auto rounded-full bg-red-500 px-1.5 py-0.5 text-[10px] font-bold text-white">{unreadNotifications > 99 ? '99+' : unreadNotifications}</span>
+                  ) : null}
                 </Link>
               )
             })}
@@ -132,3 +154,178 @@ export default function AdminDashboardLayout({ children }: { children: React.Rea
     </AdminSessionProvider>
   )
 }
+
+function Admin2FAEnrollmentGate({
+  admin,
+  onEnrolled,
+  onLogout,
+}: {
+  admin: AdminSessionUser
+  onEnrolled: (admin: AdminSessionUser) => void
+  onLogout: () => void
+}) {
+  const { dict } = useAdminI18n()
+  const [secret, setSecret] = useState('')
+  const [qrCode, setQrCode] = useState('')
+  const [code, setCode] = useState('')
+  const [error, setError] = useState<string | null>(null)
+  const [loadingSetup, setLoadingSetup] = useState(true)
+  const [verifying, setVerifying] = useState(false)
+  const [verifiedAdmin, setVerifiedAdmin] = useState<AdminSessionUser | null>(null)
+  const [recoveryCodes, setRecoveryCodes] = useState<string[]>([])
+  const setupStarted = useRef(false)
+
+  useEffect(() => {
+    if (setupStarted.current) return
+    setupStarted.current = true
+
+    fetch(`${ADMIN_API_BASE}/admin/auth/2fa/setup`, {
+      method: 'POST',
+      credentials: 'include',
+      headers: { 'Content-Type': 'application/json' },
+      body: JSON.stringify({}),
+    })
+      .then(async (response) => {
+        const json = await response.json().catch(() => null)
+        if (!response.ok) throw new Error(json?.message ?? 'Failed to start 2FA setup.')
+        const data = json?.data ?? json
+        setSecret(data?.secret ?? '')
+        setQrCode(data?.qrCode ?? '')
+      })
+      .catch((err: any) => setError(err?.message ?? 'Failed to start 2FA setup.'))
+      .finally(() => setLoadingSetup(false))
+  }, [])
+
+  async function verifyCode(event: FormEvent<HTMLFormElement>) {
+    event.preventDefault()
+    const normalizedCode = code.trim()
+    if (!/^\d{6}$/.test(normalizedCode)) {
+      setError('Enter the 6-digit code from your authenticator app.')
+      return
+    }
+
+    setError(null)
+    setVerifying(true)
+    try {
+      const response = await fetch(`${ADMIN_API_BASE}/admin/auth/2fa/verify`, {
+        method: 'POST',
+        credentials: 'include',
+        headers: { 'Content-Type': 'application/json' },
+        body: JSON.stringify({ code: normalizedCode }),
+      })
+      const json = await response.json().catch(() => null)
+      if (!response.ok) throw new Error(json?.message ?? 'Invalid 2FA code.')
+      const data = json?.data ?? json
+      setVerifiedAdmin((data?.admin ?? { ...admin, totpEnabled: true }) as AdminSessionUser)
+      setRecoveryCodes(Array.isArray(data?.recoveryCodes) ? data.recoveryCodes : [])
+    } catch (err: any) {
+      setError(err?.message ?? 'Invalid 2FA code.')
+    } finally {
+      setVerifying(false)
+    }
+  }
+
+  return (
+    <div className="flex min-h-screen items-center justify-center bg-[linear-gradient(180deg,#ffffff_0%,#f5f8ff_28%,#eef4ff_58%,#ffffff_100%)] p-6 text-stone-900 transition-colors dark:bg-[linear-gradient(180deg,#0a1128_0%,#0d1b38_35%,#07101e_100%)] dark:text-slate-100">
+      <section className="w-full max-w-2xl rounded-3xl border border-stone-200/80 bg-white/90 p-8 shadow-xl backdrop-blur dark:border-blue-900 dark:bg-[#07101e]/90">
+        <div className="flex flex-col gap-4 sm:flex-row sm:items-start sm:justify-between">
+          <div>
+            <p className="text-xs font-semibold uppercase tracking-[0.2em] text-orange-700 dark:text-orange-300">{dict.admin}</p>
+            <h1 className="mt-2 text-2xl font-black text-blue-950 dark:text-stone-50">Set up admin 2FA</h1>
+            <p className="mt-2 text-sm leading-6 text-stone-600 dark:text-slate-300">
+              Admin 2FA enrollment is required before using privileged admin routes.
+            </p>
+            <p className="mt-1 text-xs text-stone-500 dark:text-slate-400">{admin.email}</p>
+          </div>
+          <button
+            type="button"
+            onClick={onLogout}
+            className="rounded-xl border border-stone-200 px-4 py-2 text-sm font-semibold text-stone-600 transition hover:bg-stone-100 dark:border-blue-800 dark:text-slate-300 dark:hover:bg-[#162038]"
+          >
+            {dict.logout}
+          </button>
+        </div>
+
+        {verifiedAdmin ? (
+          <div className="mt-8 space-y-5">
+            <div className="rounded-2xl border border-emerald-200 bg-emerald-50 p-4 text-sm text-emerald-800 dark:border-emerald-900/50 dark:bg-emerald-950/30 dark:text-emerald-200">
+              2FA is enabled. Save your recovery codes before continuing.
+            </div>
+            {recoveryCodes.length > 0 ? (
+              <div className="rounded-2xl border border-stone-200 bg-stone-50 p-4 dark:border-blue-900 dark:bg-[#0d1b38]">
+                <p className="text-sm font-semibold text-blue-950 dark:text-stone-100">Recovery codes</p>
+                <div className="mt-3 grid gap-2 sm:grid-cols-2">
+                  {recoveryCodes.map((recoveryCode) => (
+                    <code key={recoveryCode} className="rounded-lg bg-white px-3 py-2 text-sm text-stone-800 dark:bg-[#07101e] dark:text-slate-200">
+                      {recoveryCode}
+                    </code>
+                  ))}
+                </div>
+              </div>
+            ) : null}
+            <button
+              type="button"
+              onClick={() => onEnrolled(verifiedAdmin)}
+              className="w-full rounded-full bg-orange-600 px-6 py-3 text-sm font-semibold text-white transition hover:bg-orange-700 dark:bg-orange-500 dark:hover:bg-orange-400"
+            >
+              Continue to admin dashboard
+            </button>
+          </div>
+        ) : (
+          <form onSubmit={verifyCode} className="mt-8 space-y-6">
+            {loadingSetup ? (
+              <div className="flex items-center gap-3 rounded-2xl border border-stone-200 bg-stone-50 p-4 text-sm text-stone-600 dark:border-blue-900 dark:bg-[#0d1b38] dark:text-slate-300">
+                <div className="h-5 w-5 animate-spin rounded-full border-2 border-orange-500 border-t-transparent" />
+                Preparing authenticator setup...
+              </div>
+            ) : (
+              <div className="grid gap-5 md:grid-cols-[180px,1fr]">
+                <div className="flex h-44 items-center justify-center rounded-2xl border border-stone-200 bg-white p-3 dark:border-blue-900 dark:bg-white">
+                  {qrCode ? <img src={qrCode} alt="Admin 2FA QR code" className="h-full w-full object-contain" /> : <span className="text-sm text-stone-500">No QR code</span>}
+                </div>
+                <div>
+                  <p className="text-sm font-semibold text-blue-950 dark:text-stone-100">Authenticator app</p>
+                  <p className="mt-2 text-sm leading-6 text-stone-600 dark:text-slate-300">
+                    Scan the QR code with your authenticator app, or enter the setup key manually.
+                  </p>
+                  {secret ? (
+                    <code className="mt-3 block break-all rounded-xl border border-stone-200 bg-stone-50 px-3 py-2 text-sm text-stone-800 dark:border-blue-900 dark:bg-[#0d1b38] dark:text-slate-200">
+                      {secret}
+                    </code>
+                  ) : null}
+                </div>
+              </div>
+            )}
+
+            <label className="block">
+              <span className="mb-2 block text-sm font-semibold text-blue-950 dark:text-stone-100">6-digit code</span>
+              <input
+                value={code}
+                onChange={(event) => setCode(event.target.value.replace(/\D/g, '').slice(0, 6))}
+                inputMode="numeric"
+                autoComplete="one-time-code"
+                className="w-full rounded-2xl border border-stone-200 bg-white px-4 py-3 text-lg font-semibold tracking-[0.2em] text-stone-900 outline-none transition focus:ring-2 focus:ring-orange-500 dark:border-blue-800 dark:bg-blue-950/80 dark:text-stone-100"
+                placeholder="000000"
+                disabled={loadingSetup || verifying}
+              />
+            </label>
+
+            {error ? (
+              <div className="rounded-2xl border border-red-200 bg-red-50 px-4 py-3 text-sm text-red-700 dark:border-red-900/60 dark:bg-red-950/40 dark:text-red-300">
+                {error}
+              </div>
+            ) : null}
+
+            <button
+              type="submit"
+              disabled={loadingSetup || verifying || code.length !== 6}
+              className="w-full rounded-full bg-orange-600 px-6 py-3 text-sm font-semibold text-white transition hover:bg-orange-700 disabled:cursor-not-allowed disabled:opacity-60 dark:bg-orange-500 dark:hover:bg-orange-400"
+            >
+              {verifying ? 'Verifying...' : 'Enable 2FA'}
+            </button>
+          </form>
+        )}
+      </section>
+    </div>
+  )
+}

apps/admin/src/app/dashboard/notifications/page.tsx

@@ -6,6 +6,14 @@ import {
   formatNotificationDate,
   type NotificationsPageResult,
 } from '@/lib/adminNotifications'
+import { ADMIN_API_BASE } from '@/lib/api'
+
+interface AdminInboxItem {
+  id: string
+  readAt: string | null
+  createdAt: string
+  notificationEvent: { title: string; body: string; type: string; locale: string; data?: Record<string, unknown> }
+}
 
 const CHANNELS = ['EMAIL', 'SMS', 'WHATSAPP', 'IN_APP', 'PUSH']
 const STATUSES = ['PENDING', 'QUEUED', 'SENT', 'DELIVERED', 'FAILED', 'SKIPPED', 'DEAD_LETTER', 'READ']
@@ -49,6 +57,14 @@ export default function AdminNotificationsPage() {
   const [filterStatus, setFilterStatus] = useState('')
   const [filterCompany, setFilterCompany] = useState('')
   const [page, setPage] = useState(1)
+  const [inbox, setInbox] = useState<{ data: AdminInboxItem[]; unread: number }>({ data: [], unread: 0 })
+
+  function loadInbox() {
+    fetch(`${ADMIN_API_BASE}/admin/notifications/me`, { credentials: 'include', cache: 'no-store' })
+      .then((response) => response.ok ? response.json() : Promise.reject(new Error('Failed to load personal inbox')))
+      .then((json) => setInbox(json.data))
+      .catch(() => {})
+  }
 
   function load(p: number, signal?: AbortSignal) {
     setLoading(true)
@@ -73,6 +89,7 @@ export default function AdminNotificationsPage() {
     const controller = new AbortController()
     setPage(1)
     load(1, controller.signal)
+    loadInbox()
     return () => controller.abort()
   }, [filterChannel, filterStatus, filterCompany])
 
@@ -83,6 +100,11 @@ export default function AdminNotificationsPage() {
 
   const totalPages = result ? (result.totalPages ?? Math.ceil(result.total / result.pageSize)) : 0
 
+  async function markRead(recipientId: string) {
+    const response = await fetch(`${ADMIN_API_BASE}/admin/notifications/me/${recipientId}/read`, { method: 'POST', credentials: 'include', headers: { 'Content-Type': 'application/json' }, body: '{}' })
+    if (response.ok) loadInbox()
+  }
+
   return (
     <div className="shell py-8 space-y-6">
       <div className="flex flex-wrap items-start justify-between gap-4">
@@ -100,6 +122,27 @@ export default function AdminNotificationsPage() {
         )}
       </div>
 
+      <section className="panel p-5">
+        <div className="flex items-center justify-between">
+          <div>
+            <p className="text-xs uppercase tracking-[0.2em] text-orange-400">My inbox</p>
+            <h2 className="mt-1 text-lg font-semibold text-zinc-100">Assigned operational notices</h2>
+          </div>
+          <span className="rounded-full bg-red-500/15 px-3 py-1 text-xs font-semibold text-red-300">{inbox.unread} unread</span>
+        </div>
+        {inbox.data.length === 0 ? <p className="mt-4 text-sm text-zinc-500">No assigned notices.</p> : (
+          <div className="mt-4 grid gap-3 lg:grid-cols-2">
+            {inbox.data.map((item) => (
+              <button key={item.id} type="button" onClick={() => markRead(item.id)} className={`rounded-xl border p-4 text-left ${item.readAt ? 'border-zinc-800 bg-zinc-950/50' : 'border-orange-500/40 bg-orange-500/5'}`}>
+                <p className="text-xs uppercase tracking-wide text-zinc-500">{item.notificationEvent.type.replaceAll('_', ' ')} · {item.notificationEvent.locale}</p>
+                <p className="mt-2 font-semibold text-zinc-100">{item.notificationEvent.title}</p>
+                <p className="mt-1 text-sm text-zinc-400">{item.notificationEvent.body}</p>
+              </button>
+            ))}
+          </div>
+        )}
+      </section>
+
       {/* Filters */}
       <div className="flex flex-wrap items-center gap-3">
         <select

apps/admin/src/app/globals.css

@@ -154,6 +154,10 @@ html.dark .panel {
     color: rgb(28 25 23);
   }
 
+  .light .text-zinc-50 {
+    color: rgb(28 25 23);
+  }
+
   .light .text-zinc-500 {
     color: rgb(120 113 108);
   }
@@ -171,4 +175,30 @@ html.dark .panel {
   .light .hover\:text-zinc-200:hover {
     color: rgb(28 25 23);
   }
+
+  .light .text-amber-100,
+  .light .text-amber-100\/80,
+  .light .text-amber-200,
+  .light .text-amber-300 {
+    color: rgb(146 64 14);
+  }
+
+  .light .text-emerald-300 {
+    color: rgb(4 120 87);
+  }
+
+  .light .text-rose-200,
+  .light .text-rose-300,
+  .light .text-red-400 {
+    color: rgb(190 18 60);
+  }
+
+  .light .text-sky-300 {
+    color: rgb(3 105 161);
+  }
+
+  .light .text-red-200,
+  .light .text-red-300 {
+    color: rgb(185 28 28);
+  }
 }

apps/api/.env.example

@@ -0,0 +1,24 @@
+# Manual subscription payments are intentionally off until every dependency is ready.
+MANUAL_SUBSCRIPTION_PAYMENTS_ENABLED=false
+BANK_TRANSFER_ENABLED=false
+BANK_TRANSFER_ACCOUNT_NAME=
+BANK_TRANSFER_BANK_NAME=
+BANK_TRANSFER_ACCOUNT_REFERENCE=
+BANK_TRANSFER_DUE_DAYS=7
+CHECK_PAYMENT_ENABLED=false
+CHECK_PAYMENT_PAYEE=
+CHECK_PAYMENT_DELIVERY_ADDRESS=
+CHECK_PAYMENT_DUE_DAYS=14
+
+# Evidence is private, quarantined, content-validated and fail-closed scanned.
+MANUAL_PAYMENT_EVIDENCE_UPLOAD_ENABLED=false
+FILE_STORAGE_ROOT=/var/lib/rentaldrivego/uploads
+PRIVATE_STORAGE_PERSISTENCE_CONFIRMED=false
+PRIVATE_STORAGE_ENCRYPTION_AT_REST_CONFIRMED=false
+PAYMENT_EVIDENCE_SCANNER_PATH=/usr/bin/clamscan
+PAYMENT_EVIDENCE_SCAN_TIMEOUT_MS=60000
+
+# Collections notifications can be proven before automatic suspension is enabled.
+SUBSCRIPTION_COLLECTIONS_NOTIFICATIONS_ENABLED=false
+SUBSCRIPTION_AUTOMATIC_SUSPENSION_ENABLED=false
+DEFAULT_BILLING_TIMEZONE=Africa/Casablanca

apps/api/src/http/upload/paymentEvidence.test.ts

@@ -0,0 +1,70 @@
+import { describe, expect, it } from 'vitest'
+import { assertPaymentEvidenceFile, sanitizeEvidenceFilename } from './paymentEvidence'
+
+function file(buffer: Buffer, originalname: string, mimetype: string): Express.Multer.File {
+  return { buffer, originalname, mimetype, size: buffer.length } as Express.Multer.File
+}
+
+function png(width = 16, height = 16) {
+  const head = Buffer.concat([
+    Buffer.from([0x89, 0x50, 0x4e, 0x47, 0x0d, 0x0a, 0x1a, 0x0a]),
+    Buffer.from([0, 0, 0, 13]),
+    Buffer.from('IHDR'),
+  ])
+  const dimensions = Buffer.alloc(8)
+  dimensions.writeUInt32BE(width, 0)
+  dimensions.writeUInt32BE(height, 4)
+  const ihdrRest = Buffer.alloc(9)
+  const iend = Buffer.from([0, 0, 0, 0, 0x49, 0x45, 0x4e, 0x44, 0xae, 0x42, 0x60, 0x82])
+  return Buffer.concat([head, dimensions, ihdrRest, iend])
+}
+
+function jpeg(width = 16, height = 16) {
+  return Buffer.from([
+    0xff, 0xd8,
+    0xff, 0xc0, 0x00, 0x0b, 0x08,
+    (height >> 8) & 0xff, height & 0xff,
+    (width >> 8) & 0xff, width & 0xff,
+    0x01, 0x01, 0x11, 0x00,
+    0xff, 0xd9,
+  ])
+}
+
+describe('payment evidence validation', () => {
+  it('accepts a structurally bounded PDF by content', () => {
+    const pdf = Buffer.from('%PDF-1.7\n1 0 obj\n<< /Type /Catalog >>\nendobj\n%%EOF')
+    expect(assertPaymentEvidenceFile(file(pdf, 'receipt.pdf', 'application/pdf'))).toEqual({ mime: 'application/pdf', ext: '.pdf' })
+  })
+
+  it('accepts PDFs with trailing bytes after the EOF marker', () => {
+    const pdf = Buffer.from('%PDF-1.7\n1 0 obj\n<< /Type /Catalog >>\nendobj\n%%EOF\n\u0000\u0000')
+    expect(assertPaymentEvidenceFile(file(pdf, 'receipt.pdf', 'application/pdf'))).toEqual({ mime: 'application/pdf', ext: '.pdf' })
+  })
+
+  it('accepts PDFs that contain common byte sequences inside document content', () => {
+    const pdf = Buffer.from('%PDF-1.7\n1 0 obj\n(<html><svg>PK\u0003\u0004)</script>\nendobj\n%%EOF')
+    expect(assertPaymentEvidenceFile(file(pdf, 'receipt.pdf', 'application/pdf'))).toEqual({ mime: 'application/pdf', ext: '.pdf' })
+  })
+
+  it('accepts valid evidence files reported with compatible browser MIME aliases', () => {
+    const pdf = Buffer.from('%PDF-1.7\n1 0 obj\n<< /Type /Catalog >>\nendobj\n%%EOF')
+    expect(assertPaymentEvidenceFile(file(pdf, 'receipt.pdf', 'application/octet-stream'))).toEqual({ mime: 'application/pdf', ext: '.pdf' })
+    expect(assertPaymentEvidenceFile(file(pdf, 'receipt.pdf', 'application/x-pdf'))).toEqual({ mime: 'application/pdf', ext: '.pdf' })
+  })
+
+  it('accepts valid image evidence with trailing bytes and common JPEG extensions', () => {
+    expect(assertPaymentEvidenceFile(file(Buffer.concat([png(), Buffer.from('\n')]), 'receipt.png', 'image/x-png'))).toEqual({ mime: 'image/png', ext: '.png' })
+    expect(assertPaymentEvidenceFile(file(Buffer.concat([jpeg(), Buffer.from('\n')]), 'receipt.jfif', 'image/pjpeg'))).toEqual({ mime: 'image/jpeg', ext: '.jpg' })
+  })
+
+  it('rejects spoofed MIME types and active content', () => {
+    const html = Buffer.from('<!doctype html><script>alert(1)</script>')
+    expect(() => assertPaymentEvidenceFile(file(html, 'receipt.pdf', 'application/pdf'))).toThrow(/suspicious/i)
+    const png = Buffer.concat([Buffer.from([0x89, 0x50, 0x4e, 0x47, 0x0d, 0x0a, 0x1a, 0x0a]), Buffer.alloc(32)])
+    expect(() => assertPaymentEvidenceFile(file(png, 'receipt.pdf', 'application/pdf'))).toThrow(/valid PDF, JPEG, and PNG/i)
+  })
+
+  it('sanitizes filenames without allowing path traversal', () => {
+    expect(sanitizeEvidenceFilename('../../bank<receipt>.pdf')).toBe('bank_receipt_.pdf')
+  })
+})

apps/api/src/http/upload/paymentEvidence.ts

@@ -0,0 +1,128 @@
+import path from 'path'
+import multer from 'multer'
+import { ValidationError } from '../errors'
+
+export const PAYMENT_EVIDENCE_MAX_FILE_SIZE = 10 * 1024 * 1024
+export const PAYMENT_EVIDENCE_MAX_FILES = 3
+export const PAYMENT_EVIDENCE_MAX_TOTAL_SIZE = 20 * 1024 * 1024
+
+export const paymentEvidenceUpload = multer({
+  storage: multer.memoryStorage(),
+  limits: { fileSize: PAYMENT_EVIDENCE_MAX_FILE_SIZE, files: 1, fields: 5, parts: 8 },
+})
+
+export type DetectedPaymentEvidence = {
+  mime: 'application/pdf' | 'image/jpeg' | 'image/png'
+  ext: '.pdf' | '.jpg' | '.png'
+}
+
+const allowedExtensions: Record<DetectedPaymentEvidence['mime'], string[]> = {
+  'application/pdf': ['.pdf'],
+  'image/jpeg': ['.jpg', '.jpeg', '.jpe', '.jfif'],
+  'image/png': ['.png'],
+}
+
+const allowedDeclaredMimes: Record<DetectedPaymentEvidence['mime'], string[]> = {
+  'application/pdf': ['application/pdf', 'application/x-pdf', 'application/octet-stream'],
+  'image/jpeg': ['image/jpeg', 'image/pjpeg', 'application/octet-stream'],
+  'image/png': ['image/png', 'image/x-png', 'application/octet-stream'],
+}
+
+function hasSpoofedLeadingContainerSignature(buffer: Buffer) {
+  const prefix = buffer.subarray(0, 512)
+  const text = prefix.toString('latin1').trimStart().toLowerCase()
+  return text.startsWith('<script')
+    || text.startsWith('<!doctype html')
+    || text.startsWith('<html')
+    || text.startsWith('<svg')
+    || prefix.subarray(0, 4).equals(Buffer.from([0x50, 0x4b, 0x03, 0x04]))
+    || prefix.subarray(0, 4).equals(Buffer.from([0x4d, 0x5a, 0x90, 0x00]))
+    || prefix.subarray(0, 4).equals(Buffer.from([0x7f, 0x45, 0x4c, 0x46]))
+}
+
+function detectType(buffer: Buffer): DetectedPaymentEvidence | null {
+  if (buffer.length >= 8 && buffer.subarray(0, 8).equals(Buffer.from([0x89, 0x50, 0x4e, 0x47, 0x0d, 0x0a, 0x1a, 0x0a]))) {
+    const iend = Buffer.from([0, 0, 0, 0, 0x49, 0x45, 0x4e, 0x44, 0xae, 0x42, 0x60, 0x82])
+    const iendIndex = buffer.lastIndexOf(iend)
+    if (buffer.length >= 33 && iendIndex >= 0 && buffer.length - iendIndex <= 2048) {
+      return { mime: 'image/png', ext: '.png' }
+    }
+  }
+  if (buffer.length >= 4 && buffer[0] === 0xff && buffer[1] === 0xd8 && buffer[2] === 0xff) {
+    const eoiIndex = buffer.lastIndexOf(Buffer.from([0xff, 0xd9]))
+    if (eoiIndex >= 0 && buffer.length - eoiIndex <= 2048) {
+      return { mime: 'image/jpeg', ext: '.jpg' }
+    }
+  }
+  if (buffer.length >= 12 && buffer.subarray(0, 5).toString('ascii') === '%PDF-') {
+    const content = buffer.toString('latin1')
+    // Real-world PDFs may include a newline or small binary marker after EOF.
+    // Require an EOF marker near the end instead of at the exact final byte.
+    const eofIndex = content.lastIndexOf('%%EOF')
+    if (eofIndex >= 0 && content.length - eofIndex <= 2048 && !/\/Encrypt\b/.test(content)) return { mime: 'application/pdf', ext: '.pdf' }
+  }
+  return null
+}
+
+function assertSafeJpegDimensions(buffer: Buffer) {
+  let offset = 2
+  while (offset + 8 < buffer.length) {
+    if (buffer[offset] !== 0xff) { offset += 1; continue }
+    const marker = buffer[offset + 1]
+    if (marker === 0xd8 || marker === 0xd9 || marker === 0x01 || (marker >= 0xd0 && marker <= 0xd7)) {
+      offset += 2
+      continue
+    }
+    const segmentLength = buffer.readUInt16BE(offset + 2)
+    if (segmentLength < 2 || offset + 2 + segmentLength > buffer.length) break
+    const isStartOfFrame = marker !== undefined
+      && ((marker >= 0xc0 && marker <= 0xc3) || (marker >= 0xc5 && marker <= 0xc7) || (marker >= 0xc9 && marker <= 0xcb) || (marker >= 0xcd && marker <= 0xcf))
+    if (isStartOfFrame) {
+      const height = buffer.readUInt16BE(offset + 5)
+      const width = buffer.readUInt16BE(offset + 7)
+      if (width <= 0 || height <= 0 || width > 8000 || height > 8000 || width * height > 24_000_000) {
+        throw new ValidationError('Image dimensions are too large')
+      }
+      return
+    }
+    offset += 2 + segmentLength
+  }
+  throw new ValidationError('The JPEG file is malformed')
+}
+
+function assertSafePngDimensions(buffer: Buffer) {
+  if (buffer.length < 24) throw new ValidationError('The PNG file is malformed')
+  const width = buffer.readUInt32BE(16)
+  const height = buffer.readUInt32BE(20)
+  if (width <= 0 || height <= 0 || width > 8000 || height > 8000 || width * height > 24_000_000) {
+    throw new ValidationError('Image dimensions are too large')
+  }
+}
+
+export function assertPaymentEvidenceFile(file: Express.Multer.File | undefined): DetectedPaymentEvidence {
+  if (!file) throw new ValidationError('A payment evidence file is required')
+  if (file.size <= 0 || file.size > PAYMENT_EVIDENCE_MAX_FILE_SIZE) {
+    throw new ValidationError('Payment evidence files must be between 1 byte and 10 MB')
+  }
+  if (hasSpoofedLeadingContainerSignature(file.buffer)) throw new ValidationError('Unsupported or suspicious payment evidence file')
+
+  const detected = detectType(file.buffer)
+  if (!detected) throw new ValidationError('Only valid PDF, JPEG, and PNG evidence files are accepted')
+  const declaredMime = file.mimetype.toLowerCase()
+  if (!allowedDeclaredMimes[detected.mime].includes(declaredMime)) {
+    throw new ValidationError('The declared file type does not match its content')
+  }
+
+  const extension = path.extname(file.originalname).toLowerCase()
+  if (!allowedExtensions[detected.mime].includes(extension)) {
+    throw new ValidationError('The filename extension does not match the file content')
+  }
+  if (detected.mime === 'image/png') assertSafePngDimensions(file.buffer)
+  if (detected.mime === 'image/jpeg') assertSafeJpegDimensions(file.buffer)
+  return detected
+}
+
+export function sanitizeEvidenceFilename(value: string) {
+  const base = path.basename(value).normalize('NFKC').replace(/[\u0000-\u001f\u007f]/g, '').replace(/[^\p{L}\p{N}._ -]/gu, '_')
+  return (base || 'payment-evidence').slice(0, 180)
+}

apps/api/src/index.ts

@@ -8,14 +8,12 @@ import { assertStorageConfiguration } from './lib/storage'
 import { createApp, corsOrigins } from './app'
 import { verifyAnyActorToken } from './security/tokens'
 import { getSessionCookieName } from './security/sessionCookies'
-import { sendNotification } from './services/notificationService'
+import { processNotificationOutbox, sendNotification } from './services/notificationService'
 import {
   runTrialExpirationJob,
-  runPaymentPendingTimeoutJob,
-  runPastDueTimeoutJob,
-  runSuspensionTimeoutJob,
   runPeriodEndCancellationJob,
 } from './modules/subscriptions/subscription.service'
+import { runCollectionsWorker } from './modules/subscriptions/subscription.collections.service'
 
 const app    = createApp()
 const server = http.createServer(app)
@@ -108,26 +106,24 @@ cron.schedule('0 * * * *', async () => {
   if (n > 0) console.log(`[subscription] trial_expiration: ${n} expired`)
 })
 
-// Hourly: payment_pending → past_due after 7 days
-cron.schedule('15 * * * *', async () => {
-  const n = await runPaymentPendingTimeoutJob()
-  if (n > 0) console.log(`[subscription] payment_pending_timeout: ${n} moved to past_due`)
-})
-
-// Hourly: past_due → suspended after 7 days
-cron.schedule('30 * * * *', async () => {
-  const n = await runPastDueTimeoutJob()
-  if (n > 0) console.log(`[subscription] past_due_timeout: ${n} suspended`)
-})
-
-// Daily: suspended → cancelled after 16 days; and period-end cancellations
+// Daily: explicit period-end cancellations. Subscription collections use the
+// timezone-aware 30-day grace worker below, so the old fixed 7-day chain is
+// intentionally not scheduled.
 cron.schedule('0 1 * * *', async () => {
-  const nSuspend = await runSuspensionTimeoutJob()
   const nPeriod  = await runPeriodEndCancellationJob()
-  if (nSuspend > 0) console.log(`[subscription] suspension_timeout: ${nSuspend} cancelled`)
   if (nPeriod > 0)  console.log(`[subscription] period_end_cancel: ${nPeriod} cancelled`)
 })
 
+cron.schedule('*/15 * * * *', async () => {
+  const n = await runCollectionsWorker()
+  if (n > 0) console.log(`[subscription] collections: ${n} cases processed`)
+})
+
+cron.schedule('* * * * *', async () => {
+  const n = await processNotificationOutbox()
+  if (n > 0) console.log(`[notifications] outbox: ${n} events completed`)
+})
+
 // Daily: send trial-ending reminders (3 days before trial end)
 cron.schedule('0 9 * * *', async () => {
   const soon = new Date(Date.now() + 3 * 24 * 60 * 60 * 1000)

apps/api/src/lib/storage.ts

@@ -50,6 +50,14 @@ export function assertStorageConfiguration(): string {
         `FILE_STORAGE_ROOT must point outside the API app tree in production. Received ${storageRoot}, which is inside ${invalidRoot}.`
       )
     }
+    if (process.env.MANUAL_PAYMENT_EVIDENCE_UPLOAD_ENABLED === 'true') {
+      if (process.env.PRIVATE_STORAGE_PERSISTENCE_CONFIRMED !== 'true') {
+        throw new Error('Manual payment evidence requires confirmed persistent private storage in production.')
+      }
+      if (process.env.PRIVATE_STORAGE_ENCRYPTION_AT_REST_CONFIRMED !== 'true') {
+        throw new Error('Manual payment evidence requires confirmed encryption at rest in production.')
+      }
+    }
   }
 
   return storageRoot
@@ -141,3 +149,58 @@ export async function deleteImage(imageUrl: string): Promise<void> {
     fs.unlinkSync(filePath)
   }
 }
+
+function normalizePrivateStorageKey(storageKey: string) {
+  const normalized = storageKey.replace(/\\/g, '/').replace(/^\/+/, '')
+  if (!normalized || normalized.includes('..') || path.isAbsolute(normalized)) {
+    throw new Error('Invalid private storage key')
+  }
+  return normalized
+}
+
+export function resolvePrivateDocumentPath(storageKey: string): string {
+  const root = ensureStorageRoot('private')
+  const filePath = path.join(root, normalizePrivateStorageKey(storageKey))
+  if (!isWithinPath(filePath, root)) throw new Error('Private document path escapes storage root')
+  return filePath
+}
+
+export async function storePaymentEvidenceInQuarantine(
+  buffer: Buffer,
+  companyId: string,
+  submissionId: string,
+  extension: string,
+) {
+  const safeExtension = ['.pdf', '.jpg', '.png'].includes(extension) ? extension : ''
+  if (!safeExtension) throw new Error('Unsupported private document extension')
+  const storageKey = path.posix.join(
+    'payment-evidence',
+    'quarantine',
+    companyId,
+    submissionId,
+    `${crypto.randomBytes(24).toString('hex')}${safeExtension}`,
+  )
+  const filePath = resolvePrivateDocumentPath(storageKey)
+  fs.mkdirSync(path.dirname(filePath), { recursive: true })
+  fs.writeFileSync(filePath, buffer, { mode: 0o600, flag: 'wx' })
+  return { storageKey, filePath }
+}
+
+export async function promotePaymentEvidence(storageKey: string) {
+  const sourcePath = resolvePrivateDocumentPath(storageKey)
+  const cleanKey = normalizePrivateStorageKey(storageKey).replace('/quarantine/', '/clean/')
+  if (cleanKey === storageKey) throw new Error('Only quarantined evidence can be promoted')
+  const targetPath = resolvePrivateDocumentPath(cleanKey)
+  fs.mkdirSync(path.dirname(targetPath), { recursive: true })
+  fs.renameSync(sourcePath, targetPath)
+  return cleanKey
+}
+
+export function readPrivateDocument(storageKey: string): Buffer {
+  return fs.readFileSync(resolvePrivateDocumentPath(storageKey))
+}
+
+export async function deletePrivateDocument(storageKey: string): Promise<void> {
+  const filePath = resolvePrivateDocumentPath(storageKey)
+  if (fs.existsSync(filePath)) fs.unlinkSync(filePath)
+}

apps/api/src/middleware/requireAdminAuth.test.ts

@@ -13,7 +13,7 @@ vi.mock('../lib/prisma', () => ({
 
 import jwt from 'jsonwebtoken'
 import { prisma } from '../lib/prisma'
-import { requireAdminAuth, requireAdminRole } from './requireAdminAuth'
+import { requireAdminAuth, requireAdminRole, requireFreshAdmin2FA } from './requireAdminAuth'
 
 function responseStub() {
   const res = { status: vi.fn(), json: vi.fn() }
@@ -163,3 +163,35 @@ describe('requireAdminRole middleware', () => {
     expect(res.status).not.toHaveBeenCalled()
   })
 })
+
+describe('requireFreshAdmin2FA middleware', () => {
+  it('allows a 2FA-verified admin session until the session ends', () => {
+    const req = {
+      admin: { id: 'admin_1', totpEnabled: true },
+      adminAuthLast2faAt: Date.now() - 24 * 60 * 60 * 1000,
+    } as Request
+    const res = responseStub()
+    const next = vi.fn() as NextFunction
+
+    requireFreshAdmin2FA(req, res, next)
+
+    expect(next).toHaveBeenCalledTimes(1)
+    expect(res.status).not.toHaveBeenCalled()
+  })
+
+  it('blocks enrolled admins whose session has no 2FA verification proof', () => {
+    const req = { admin: { id: 'admin_1', totpEnabled: true } } as Request
+    const res = responseStub()
+    const next = vi.fn() as NextFunction
+
+    requireFreshAdmin2FA(req, res, next)
+
+    expect(res.status).toHaveBeenCalledWith(403)
+    expect(res.json).toHaveBeenCalledWith({
+      error: 'fresh_2fa_required',
+      message: 'Admin 2FA verification is required for this session',
+      statusCode: 403,
+    })
+    expect(next).not.toHaveBeenCalled()
+  })
+})

apps/api/src/middleware/requireAdminAuth.ts

@@ -20,8 +20,6 @@ const ADMIN_2FA_ENROLLMENT_EXEMPT_PATHS = new Set([
   '/auth/2fa/verify',
 ])
 
-const FRESH_2FA_WINDOW_MS = Number(process.env.ADMIN_FRESH_2FA_WINDOW_MS ?? 10 * 60 * 1000)
-
 function is2faEnrollmentExempt(req: Request) {
   return ADMIN_2FA_ENROLLMENT_EXEMPT_PATHS.has(req.path)
 }
@@ -84,9 +82,8 @@ export function requireFreshAdmin2FA(req: Request, res: Response, next: NextFunc
     return sendForbidden(res, 'admin_2fa_required', 'Admin 2FA enrollment is required for this action')
   }
 
-  const last2faAt = req.adminAuthLast2faAt
-  if (!last2faAt || Date.now() - last2faAt > FRESH_2FA_WINDOW_MS) {
-    return sendForbidden(res, 'fresh_2fa_required', 'Fresh admin 2FA verification is required for this action')
+  if (!req.adminAuthLast2faAt) {
+    return sendForbidden(res, 'fresh_2fa_required', 'Admin 2FA verification is required for this session')
   }
 
   next()

apps/api/src/modules/admin/admin.billing.schemas.test.ts

@@ -3,8 +3,11 @@ import {
   billingAccountUpdateSchema,
   billingCreditNoteSchema,
   billingRefundSchema,
+  collectionsOverrideSchema,
+  confirmManualPaymentSchema,
   createBillingInvoiceSchema,
   payBillingInvoiceSchema,
+  platformBillingSettingsSchema,
 } from './admin.schemas'
 
 describe('admin billing schemas', () => {
@@ -44,10 +47,38 @@ describe('admin billing schemas', () => {
     expect(() => billingAccountUpdateSchema.parse({ billingEmail: 'not-email', netTermsDays: 366 })).toThrow()
   })
 
+  it('bounds platform billing tax settings', () => {
+    expect(platformBillingSettingsSchema.parse({ taxRate: 20 })).toEqual({ taxRate: 20 })
+    expect(platformBillingSettingsSchema.safeParse({ taxRate: -1 }).success).toBe(false)
+    expect(platformBillingSettingsSchema.safeParse({ taxRate: 101 }).success).toBe(false)
+  })
+
   it('requires positive money movements for payments, credit notes, and refunds', () => {
     expect(payBillingInvoiceSchema.parse({ amount: 5000, paymentMethodId: null })).toEqual({ amount: 5000, paymentMethodId: null })
     expect(() => payBillingInvoiceSchema.parse({ amount: 0 })).toThrow()
     expect(() => billingCreditNoteSchema.parse({ amount: -1, reason: 'Bad credit' })).toThrow()
     expect(() => billingRefundSchema.parse({ amount: 0, reason: 'Bad refund' })).toThrow()
   })
+
+  it('requires cleared-funds attestation and an idempotency key for manual subscription settlement', () => {
+    const confirmation = {
+      submissionId: 'submission_1',
+      method: 'BANK_TRANSFER',
+      externalReference: 'BANK TXN 123',
+      amount: 19900,
+      receivedAt: '2026-08-09T12:00:00.000Z',
+      idempotencyKey: crypto.randomUUID(),
+      fundsVerified: true,
+    }
+    expect(confirmManualPaymentSchema.safeParse(confirmation).success).toBe(true)
+    expect(confirmManualPaymentSchema.safeParse({ ...confirmation, fundsVerified: false }).success).toBe(false)
+    expect(confirmManualPaymentSchema.safeParse({ ...confirmation, amount: 0 }).success).toBe(false)
+  })
+
+  it('keeps suspension and notification override controls separate', () => {
+    const base = { reason: 'Verified finance dispute', expiresAt: '2026-09-01T12:00:00.000Z' }
+    expect(collectionsOverrideSchema.parse({ ...base, type: 'PAYMENT_DISPUTE', pauseSuspension: true, pauseNotifications: false })).toMatchObject({ pauseSuspension: true, pauseNotifications: false })
+    expect(collectionsOverrideSchema.safeParse({ ...base, type: 'MANUAL_EXTENSION' }).success).toBe(false)
+    expect(collectionsOverrideSchema.safeParse({ ...base, type: 'MANUAL_EXTENSION', revisedSuspensionAt: '2026-08-25T12:00:00.000Z' }).success).toBe(true)
+  })
 })

apps/api/src/modules/admin/admin.billing.service.test.ts

@@ -0,0 +1,75 @@
+import { beforeEach, describe, expect, it, vi } from 'vitest'
+import { listBillingAccounts } from './admin.billing.service'
+import { prisma } from '../../lib/prisma'
+
+vi.mock('../../lib/prisma', () => ({
+  prisma: {
+    subscriptionInvoice: { findMany: vi.fn() },
+    company: { findMany: vi.fn(), findUniqueOrThrow: vi.fn() },
+    billingAccount: {
+      findMany: vi.fn(),
+      count: vi.fn(),
+      create: vi.fn(),
+      updateMany: vi.fn(),
+      findUniqueOrThrow: vi.fn(),
+    },
+    billingInvoice: { groupBy: vi.fn(), findFirst: vi.fn(), create: vi.fn() },
+    billingCreditBalance: { create: vi.fn() },
+    billingEvent: { create: vi.fn() },
+  },
+}))
+
+vi.mock('../../services/invoicePdfService', () => ({
+  generateInvoicePdf: vi.fn(),
+}))
+
+describe('admin billing service', () => {
+  beforeEach(() => {
+    vi.clearAllMocks()
+    vi.mocked(prisma.subscriptionInvoice.findMany).mockResolvedValue([])
+    vi.mocked(prisma.company.findMany).mockResolvedValue([{ id: 'company_1' }] as never)
+    vi.mocked(prisma.billingAccount.count).mockResolvedValue(1 as never)
+    vi.mocked(prisma.billingInvoice.groupBy)
+      .mockResolvedValueOnce([
+        { billingAccountId: 'billing_empty', _count: { _all: 0 }, _sum: { amountDue: 0 } },
+        { billingAccountId: 'billing_due', _count: { _all: 1 }, _sum: { amountDue: 14900 } },
+      ] as never)
+      .mockResolvedValueOnce([
+        { status: 'OPEN', _count: { _all: 1 }, _sum: { amountDue: 14900, totalAmount: 14900 } },
+      ] as never)
+  })
+
+  it('demotes duplicate primary billing accounts and lists only the canonical company row', async () => {
+    vi.mocked(prisma.billingAccount.findMany)
+      .mockResolvedValueOnce([
+        { id: 'billing_empty', companyId: 'company_1', isPrimary: true, createdAt: new Date('2026-08-10T12:00:00.000Z'), creditBalances: [] },
+        { id: 'billing_due', companyId: 'company_1', isPrimary: true, createdAt: new Date('2026-08-09T12:00:00.000Z'), creditBalances: [] },
+      ] as never)
+      .mockResolvedValueOnce([
+        {
+          id: 'billing_due',
+          companyId: 'company_1',
+          isPrimary: true,
+          legalName: 'Atlas car',
+          billingEmail: 'moulay.elabidi@gmail.com',
+          createdAt: new Date('2026-08-09T12:00:00.000Z'),
+          company: { id: 'company_1', name: 'Atlas car', email: 'moulay.elabidi@gmail.com', slug: 'atlas-car', status: 'PENDING', subscription: { status: 'PAYMENT_PENDING' } },
+          creditBalances: [],
+          invoices: [{ id: 'invoice_1', status: 'OPEN', amountDue: 14900, amountPaid: 0, currency: 'MAD' }],
+        },
+      ] as never)
+
+    const result = await listBillingAccounts({ page: 1, pageSize: 100 })
+
+    expect(prisma.billingAccount.updateMany).toHaveBeenCalledWith({
+      where: { companyId: 'company_1', id: { not: 'billing_due' }, isPrimary: true },
+      data: { isPrimary: false },
+    })
+    expect(prisma.billingAccount.findMany).toHaveBeenLastCalledWith(expect.objectContaining({
+      where: { isPrimary: true },
+    }))
+    expect(result.data).toHaveLength(1)
+    expect(result.data[0].id).toBe('billing_due')
+    expect(result.data[0].openBalance).toBe(14900)
+  })
+})

apps/api/src/modules/admin/admin.billing.service.ts

@@ -1,6 +1,7 @@
 import { prisma } from '../../lib/prisma'
 import { NotFoundError, ValidationError } from '../../http/errors'
 import { generateInvoicePdf } from '../../services/invoicePdfService'
+import { calculateTaxAmount, getPlatformBillingSettings, updatePlatformBillingSettings } from '../subscriptions/billingTax'
 
 const BLOCKING_INVOICE_TYPES = new Set([
   'SUBSCRIPTION_INITIAL',
@@ -10,7 +11,6 @@ const BLOCKING_INVOICE_TYPES = new Set([
 ])
 
 const EDITABLE_BILLING_STATUSES = new Set(['DRAFT', 'OPEN', 'PAYMENT_PENDING', 'PAST_DUE', 'PARTIALLY_PAID'])
-
 function toSequenceNumber(value: unknown) {
   if (typeof value === 'bigint') return Number(value)
   if (typeof value === 'number') return value
@@ -85,6 +85,10 @@ function calculateLineAmounts(items: Array<{ type: string; amount: number }>) {
   return { subtotalAmount, discountAmount, creditAmount, taxAmount, totalAmount }
 }
 
+function invoiceTaxRate(invoice: { taxRecords?: Array<{ taxRate?: number | null; taxExempt?: boolean }> }) {
+  return invoice.taxRecords?.find((record) => !record.taxExempt && typeof record.taxRate === 'number')?.taxRate ?? null
+}
+
 function withBillingAccountBalances<T extends { invoices?: any[]; creditBalances?: any[] }>(account: T) {
   const invoices = account.invoices ?? []
   const creditBalances = account.creditBalances ?? []
@@ -104,6 +108,22 @@ function withBillingAccountBalances<T extends { invoices?: any[]; creditBalances
   }
 }
 
+function getOpenBalance(invoices: any[] = []) {
+  return invoices
+    .filter((invoice: any) => ['OPEN', 'PAYMENT_PENDING', 'PAST_DUE', 'PARTIALLY_PAID'].includes(invoice.status))
+    .reduce((sum: number, invoice: any) => sum + (invoice.amountDue ?? 0), 0)
+}
+
+function chooseCanonicalBillingAccount<T extends { id: string; createdAt?: Date; invoices?: any[] }>(accounts: T[]) {
+  return [...accounts].sort((a: any, b: any) => {
+    const openBalanceDelta = getOpenBalance(b.invoices) - getOpenBalance(a.invoices)
+    if (openBalanceDelta) return openBalanceDelta
+    const invoiceCountDelta = (b.invoices?.length ?? 0) - (a.invoices?.length ?? 0)
+    if (invoiceCountDelta) return invoiceCountDelta
+    return new Date(b.createdAt ?? 0).getTime() - new Date(a.createdAt ?? 0).getTime()
+  })[0]
+}
+
 async function createBillingEvent(tx: any, data: {
   billingAccountId?: string | null
   invoiceId?: string | null
@@ -142,11 +162,41 @@ async function createAuditLog(data: {
 }
 
 async function ensurePrimaryBillingAccount(companyId: string, tx: any = prisma) {
-  const existing = await tx.billingAccount.findFirst({
+  const existingAccounts = await tx.billingAccount.findMany({
     where: { companyId, isPrimary: true },
     include: { company: { include: { contractSettings: true, subscription: true } }, creditBalances: true },
+    orderBy: { createdAt: 'desc' },
   })
-  if (existing) return existing
+  if (existingAccounts.length) {
+    if (existingAccounts.length > 1) {
+      const accountIds = existingAccounts.map((account: any) => account.id)
+      const invoiceGroups = await tx.billingInvoice.groupBy({
+        by: ['billingAccountId'],
+        where: { billingAccountId: { in: accountIds } },
+        _count: { _all: true },
+        _sum: { amountDue: true },
+      })
+      const invoiceGroupByAccount = new Map<string, any>(invoiceGroups.map((group: any) => [group.billingAccountId, group]))
+      const canonical = chooseCanonicalBillingAccount(existingAccounts.map((account: any) => {
+        const group = invoiceGroupByAccount.get(account.id)
+        const invoiceCount = group?._count?._all ?? 0
+        const amountDue = group?._sum?.amountDue ?? 0
+        return {
+          ...account,
+          invoices: Array.from({ length: invoiceCount }, () => ({
+            status: 'OPEN',
+            amountDue: Math.floor(amountDue / Math.max(invoiceCount, 1)),
+          })),
+        }
+      }))
+      await tx.billingAccount.updateMany({
+        where: { companyId, id: { not: canonical.id }, isPrimary: true },
+        data: { isPrimary: false },
+      })
+      return existingAccounts.find((account: any) => account.id === canonical.id) ?? canonical
+    }
+    return existingAccounts[0]
+  }
 
   const company = await tx.company.findUniqueOrThrow({
     where: { id: companyId },
@@ -346,7 +396,7 @@ async function syncLegacySubscriptionInvoices(companyId?: string) {
 }
 
 function buildBillingAccountWhere(query: { q?: string; status?: string; plan?: string }) {
-  const where: any = {}
+  const where: any = { isPrimary: true }
   if (query.q) {
     where.OR = [
       { legalName: { contains: query.q, mode: 'insensitive' } },
@@ -510,6 +560,13 @@ export async function getBillingAccountDetail(companyId: string) {
           lineItems: { orderBy: { createdAt: 'asc' } },
           paymentIntents: { orderBy: { createdAt: 'desc' } },
           paymentAttempts: { orderBy: { attemptedAt: 'desc' } },
+          manualPaymentSubmissions: {
+            orderBy: { createdAt: 'desc' },
+            include: {
+              documents: { where: { deletedAt: null }, orderBy: { uploadedAt: 'asc' } },
+              submittedByEmployee: { select: { id: true, firstName: true, lastName: true, email: true } },
+            },
+          },
           taxRecords: true,
           creditNotes: { orderBy: { createdAt: 'desc' } },
           refunds: { orderBy: { createdAt: 'desc' } },
@@ -575,6 +632,25 @@ export async function updateBillingAccount(
   return updated
 }
 
+export function getBillingPlatformSettings() {
+  return getPlatformBillingSettings()
+}
+
+export async function updateBillingPlatformSettings(data: { taxRate: number }, adminId: string, ip?: string) {
+  const before = await getPlatformBillingSettings()
+  const updated = await updatePlatformBillingSettings({ taxRate: data.taxRate, updatedBy: adminId })
+  await createAuditLog({
+    adminUserId: adminId,
+    action: 'UPDATE_PLATFORM_BILLING_SETTINGS',
+    resource: 'PlatformBillingSettings',
+    resourceId: updated.id,
+    before,
+    after: updated,
+    ipAddress: ip,
+  })
+  return updated
+}
+
 export async function setDunningPaused(
   billingAccountId: string,
   paused: boolean,
@@ -704,6 +780,7 @@ export async function createDraftInvoice(
 }
 
 export async function finalizeInvoice(invoiceId: string, adminId: string, ip?: string) {
+  const platformBillingSettings = await getPlatformBillingSettings()
   const invoice = await prisma.$transaction(async (tx: any) => {
     const current = await tx.billingInvoice.findUnique({
       where: { id: invoiceId },
@@ -771,9 +848,8 @@ export async function finalizeInvoice(invoiceId: string, adminId: string, ip?: s
       })
     }
 
-    const taxRate = account.taxExempt ? 0 : Number(account.company.contractSettings?.taxRate ?? 0)
     const taxBase = Math.max(preTaxBase - autoCreditToApply, 0)
-    const taxAmount = taxRate > 0 ? Math.round(taxBase * (taxRate / 100)) : 0
+    const { taxRate, taxAmount } = calculateTaxAmount(taxBase, account.taxExempt, platformBillingSettings.taxRate)
 
     if (taxAmount > 0) {
       await tx.billingInvoiceLineItem.create({
@@ -911,6 +987,9 @@ export async function payInvoice(
     if (!['OPEN', 'PAYMENT_PENDING', 'PAST_DUE', 'PARTIALLY_PAID'].includes(current.status)) {
       throw new ValidationError('Invoice is not payable in its current state')
     }
+    if (current.subscriptionId) {
+      throw new ValidationError('Subscription invoices require provider confirmation or the dedicated cleared-manual-payment workflow')
+    }
 
     const amount = data.amount ?? current.amountDue
     if (amount <= 0 || amount > current.amountDue) {
@@ -1389,6 +1468,7 @@ export async function getInvoicePdf(invoiceId: string) {
     transactionId: latestPaymentAttempt?.providerPaymentId ?? null,
     paidAt: invoice.paidAt?.toISOString(),
     lineItems: invoice.lineItems.map((item: any) => ({
+      type: item.type,
       description: item.description,
       amount: item.amount,
       currency: item.currency,
@@ -1401,6 +1481,7 @@ export async function getInvoicePdf(invoiceId: string) {
       subtotalAmount: invoice.subtotalAmount,
       discountAmount: invoice.discountAmount,
       creditAmount: invoice.creditAmount,
+      taxRate: invoiceTaxRate(invoice),
       taxAmount: invoice.taxAmount,
       totalAmount: invoice.totalAmount,
       amountPaid: invoice.amountPaid,

apps/api/src/modules/admin/admin.manual-payments.service.ts

@@ -0,0 +1,550 @@
+import crypto from 'crypto'
+import { prisma } from '../../lib/prisma'
+import { ConflictError, NotFoundError, ValidationError } from '../../http/errors'
+import { readPrivateDocument } from '../../lib/storage'
+import { sendNotification } from '../../services/notificationService'
+import { coerceNotificationLocale, type NotificationLocale } from '../../services/notificationLocalizationService'
+import { addBillingPeriod, normalizeExternalReference } from '../subscriptions/subscription.manual.service'
+
+const PAYABLE_STATUSES = ['OPEN', 'PAYMENT_PENDING', 'PAST_DUE']
+
+const customerPaymentCopy: Record<NotificationLocale, {
+  confirmedTitle: string
+  confirmed: (details: PaymentConfirmationDetails) => string
+  rejectedTitle: string
+  rejected: (invoice: string, reason: string) => string
+}> = {
+  en: {
+    confirmedTitle: 'Subscription payment confirmed',
+    confirmed: (details) => buildConfirmedPaymentBody(details),
+    rejectedTitle: 'Payment evidence needs attention',
+    rejected: (invoice, reason) => `The evidence submitted for invoice ${invoice} was rejected: ${reason}. Upload corrected evidence from Subscription.`,
+  },
+  fr: {
+    confirmedTitle: 'Paiement de l’abonnement confirmé',
+    confirmed: (details) => buildConfirmedPaymentBody(details),
+    rejectedTitle: 'Justificatif de paiement à corriger',
+    rejected: (invoice, reason) => `Le justificatif de la facture ${invoice} a été refusé : ${reason}. Téléversez un justificatif corrigé depuis Abonnement.`,
+  },
+  ar: {
+    confirmedTitle: 'تم تأكيد دفع الاشتراك',
+    confirmed: (details) => buildConfirmedPaymentBody(details),
+    rejectedTitle: 'مستند الدفع يحتاج إلى تصحيح',
+    rejected: (invoice, reason) => `تم رفض مستند الفاتورة ${invoice}: ${reason}. حمّل مستنداً مصححاً من صفحة الاشتراك.`,
+  },
+}
+
+type PaymentConfirmationDetails = {
+  invoice: string
+  amountPaid: number
+  currency: string
+  paymentType?: string | null
+  paymentReference?: string | null
+  receivedAt?: Date | string | null
+  confirmedAt?: Date | string | null
+  plan?: string | null
+  billingPeriod?: string | null
+  periodStart?: Date | string | null
+  periodEnd?: Date | string | null
+}
+
+function fmtMoney(amount: number, currency: string) {
+  return new Intl.NumberFormat('en-US', { style: 'currency', currency }).format((amount ?? 0) / 100)
+}
+
+function fmtDate(value?: Date | string | null) {
+  if (!value) return 'Not set'
+  return new Date(value).toLocaleDateString('en-GB', { day: '2-digit', month: 'short', year: 'numeric' })
+}
+
+function paymentMethodLabel(method?: string | null) {
+  if (method === 'BANK_TRANSFER') return 'Bank transfer'
+  if (method === 'CHECK') return 'Check'
+  if (method === 'STRIPE') return 'Online card payment'
+  return method ?? 'Manual payment'
+}
+
+function buildConfirmedPaymentBody(details: PaymentConfirmationDetails) {
+  return [
+    'Dear customer,',
+    '',
+    'We confirm that your subscription payment has been verified and recorded. Your subscription is now active for the period shown below.',
+    '',
+    `Invoice: ${details.invoice}`,
+    `Amount paid: ${fmtMoney(details.amountPaid, details.currency)}`,
+    `Payment type: ${paymentMethodLabel(details.paymentType)}`,
+    details.paymentReference ? `Payment reference: ${details.paymentReference}` : null,
+    `Funds received/cleared on: ${fmtDate(details.receivedAt)}`,
+    `Payment confirmed on: ${fmtDate(details.confirmedAt)}`,
+    `Subscription plan: ${details.plan ?? 'Current plan'}`,
+    `Billing period: ${details.billingPeriod ?? 'Current billing period'}`,
+    `Subscription start: ${fmtDate(details.periodStart)}`,
+    `Subscription end: ${fmtDate(details.periodEnd)}`,
+    '',
+    'A PDF copy of the invoice is attached for your records.',
+    '',
+    'Regards,',
+    'RentalDriveGo Finance',
+  ].filter((line): line is string => line !== null).join('\n')
+}
+
+async function notifyPaymentResult(data: {
+  billingAccountId: string
+  companyId: string
+  invoiceId: string
+  invoiceNumber?: string | null
+  kind: 'confirmed' | 'rejected'
+  sourceId: string
+  reason?: string
+}) {
+  const account = await prisma.billingAccount.findUnique({
+    where: { id: data.billingAccountId },
+    include: { billingContacts: { where: { isActive: true, receivePaymentNotices: true, verifiedAt: { not: null } }, include: { employee: true } } },
+  })
+  if (!account) return
+  const invoiceRecord = await prisma.billingInvoice.findUnique({
+    where: { id: data.invoiceId },
+    include: {
+      subscription: true,
+      lineItems: { orderBy: { createdAt: 'asc' } },
+      paymentAttempts: { orderBy: { attemptedAt: 'desc' }, take: 1 },
+    },
+  })
+  const paymentAttempt = invoiceRecord?.paymentAttempts?.[0] ?? null
+  const periodStart = invoiceRecord?.subscription?.currentPeriodStart ?? invoiceRecord?.lineItems?.[0]?.periodStart ?? null
+  const periodEnd = invoiceRecord?.subscription?.currentPeriodEnd ?? invoiceRecord?.lineItems?.[0]?.periodEnd ?? null
+  for (const contact of account.billingContacts) {
+    const enabled = account.enabledCommunicationLocales as string[]
+    const locale = coerceNotificationLocale(
+      contact.locale && enabled.includes(contact.locale)
+        ? contact.locale
+        : contact.employee?.preferredLanguage && enabled.includes(contact.employee.preferredLanguage)
+          ? contact.employee.preferredLanguage
+          : account.defaultCommunicationLocale,
+    )
+    const copy = customerPaymentCopy[locale]
+    const invoice = data.invoiceNumber ?? data.invoiceId
+    const details: PaymentConfirmationDetails = {
+      invoice,
+      amountPaid: invoiceRecord?.amountPaid ?? paymentAttempt?.amount ?? 0,
+      currency: invoiceRecord?.currency ?? paymentAttempt?.currency ?? 'MAD',
+      paymentType: paymentAttempt?.manualMethod ?? invoiceRecord?.collectionMethod ?? invoiceRecord?.paymentProvider ?? 'MANUAL',
+      paymentReference: paymentAttempt?.externalReference ?? paymentAttempt?.providerPaymentId ?? null,
+      receivedAt: paymentAttempt?.receivedAt ?? invoiceRecord?.paidAt ?? null,
+      confirmedAt: paymentAttempt?.confirmedAt ?? invoiceRecord?.paidAt ?? null,
+      plan: invoiceRecord?.requestedPlan ?? invoiceRecord?.subscription?.plan ?? null,
+      billingPeriod: invoiceRecord?.requestedBillingPeriod ?? invoiceRecord?.subscription?.billingPeriod ?? null,
+      periodStart,
+      periodEnd,
+    }
+    await sendNotification({
+      type: data.kind === 'confirmed' ? 'SUBSCRIPTION_PAYMENT_CONFIRMED' : 'MANUAL_PAYMENT_EVIDENCE_REJECTED',
+      title: data.kind === 'confirmed' ? copy.confirmedTitle : copy.rejectedTitle,
+      body: data.kind === 'confirmed' ? copy.confirmed(details) : copy.rejected(invoice, data.reason ?? ''),
+      companyId: data.companyId,
+      employeeId: contact.employeeId ?? undefined,
+      billingContactId: contact.employeeId ? undefined : contact.id,
+      channels: contact.employeeId ? ['IN_APP', 'EMAIL'] : ['EMAIL'],
+      locale,
+      templateKey: data.kind === 'confirmed' ? 'subscription.payment_confirmed.v1' : 'subscription.payment_evidence_rejected.v1',
+      idempotencyKey: `manual-payment:${data.kind}:${data.sourceId}:${contact.id}`,
+      sourceType: 'manual_payment',
+      sourceId: data.sourceId,
+      data: {
+        invoiceId: data.invoiceId,
+        amountPaid: details.amountPaid,
+        currency: details.currency,
+        paymentType: details.paymentType,
+        paymentReference: details.paymentReference,
+        subscriptionStart: details.periodStart,
+        subscriptionEnd: details.periodEnd,
+        timezone: account.timezone,
+        templateVersion: 1,
+        localizationFallback: false,
+        ...(data.kind === 'confirmed' ? { emailAttachments: [{ type: 'invoice_pdf', invoiceId: data.invoiceId }] } : {}),
+      },
+      policy: { mandatory: true },
+    })
+  }
+}
+
+function requestHash(value: Record<string, unknown>) {
+  return crypto.createHash('sha256').update(JSON.stringify(value)).digest('hex')
+}
+
+export async function listManualPaymentSubmissions(query: { status: string; page: number; pageSize: number }) {
+  const where = { status: query.status as any }
+  const [data, total] = await Promise.all([
+    prisma.manualPaymentSubmission.findMany({
+      where,
+      include: {
+        invoice: { include: { company: true, subscription: true } },
+        documents: { where: { deletedAt: null }, orderBy: { uploadedAt: 'asc' } },
+        submittedByEmployee: { select: { id: true, firstName: true, lastName: true, email: true } },
+      },
+      orderBy: { submittedAt: 'asc' },
+      skip: (query.page - 1) * query.pageSize,
+      take: query.pageSize,
+    }),
+    prisma.manualPaymentSubmission.count({ where }),
+  ])
+  return { data, total, page: query.page, pageSize: query.pageSize, totalPages: Math.max(1, Math.ceil(total / query.pageSize)) }
+}
+
+export async function getManualPaymentSubmission(submissionId: string, adminId?: string) {
+  let submission = await prisma.manualPaymentSubmission.findUnique({
+    where: { id: submissionId },
+    include: {
+      invoice: {
+        include: {
+          company: { select: { id: true, name: true, email: true } },
+          subscription: true,
+          billingAccount: true,
+          lineItems: true,
+        },
+      },
+      documents: { where: { deletedAt: null }, orderBy: { uploadedAt: 'asc' } },
+      submittedByEmployee: { select: { id: true, firstName: true, lastName: true, email: true } },
+      reviewedByAdmin: { select: { id: true, firstName: true, lastName: true } },
+    },
+  })
+  if (!submission) throw new NotFoundError('Payment submission not found')
+  if (adminId && submission.status === 'SUBMITTED') {
+    await prisma.manualPaymentSubmission.updateMany({
+      where: { id: submission.id, status: 'SUBMITTED' },
+      data: { status: 'UNDER_REVIEW', reviewedByAdminId: adminId, reviewedAt: new Date() },
+    })
+    return getManualPaymentSubmission(submissionId)
+  }
+  return submission
+}
+
+export async function getAdminPaymentDocument(submissionId: string, documentId: string, adminId: string, ip?: string) {
+  const document = await prisma.manualPaymentDocument.findFirst({
+    where: { id: documentId, submissionId, deletedAt: null, scanStatus: 'CLEAN' },
+    include: { submission: { include: { invoice: true } } },
+  })
+  if (!document || document.submission.invoiceId !== document.invoiceId) throw new NotFoundError('Clean payment evidence document not found')
+  await prisma.auditLog.create({
+    data: {
+      adminUserId: adminId,
+      action: 'VIEW_MANUAL_PAYMENT_EVIDENCE',
+      resource: 'ManualPaymentDocument',
+      resourceId: document.id,
+      companyId: document.companyId,
+      ipAddress: ip,
+      after: { submissionId, invoiceId: document.invoiceId, sha256: document.sha256 },
+    },
+  })
+  return { document, bytes: readPrivateDocument(document.storageKey) }
+}
+
+export async function rejectManualPaymentSubmission(submissionId: string, reason: string, adminId: string, ip?: string) {
+  const updated = await prisma.$transaction(async (tx: any) => {
+    const current = await tx.manualPaymentSubmission.findUnique({
+      where: { id: submissionId },
+      include: { invoice: true },
+    })
+    if (!current) throw new NotFoundError('Payment submission not found')
+    if (!['SUBMITTED', 'UNDER_REVIEW'].includes(current.status)) throw new ConflictError('Submission cannot be rejected in its current state')
+    const reviewedAt = new Date()
+    const updated = await tx.manualPaymentSubmission.update({
+      where: { id: current.id },
+      data: { status: 'REJECTED', rejectionReason: reason, reviewedByAdminId: adminId, reviewedAt },
+      include: { documents: { where: { deletedAt: null } } },
+    })
+    await tx.billingEvent.create({
+      data: {
+        billingAccountId: current.billingAccountId,
+        invoiceId: current.invoiceId,
+        subscriptionId: current.invoice.subscriptionId,
+        companyId: current.companyId,
+        eventType: 'payment_evidence.rejected',
+        source: 'admin',
+        payload: { submissionId, reason, adminId },
+        occurredAt: reviewedAt,
+      },
+    })
+    await tx.auditLog.create({
+      data: {
+        adminUserId: adminId,
+        action: 'REJECT_MANUAL_PAYMENT_EVIDENCE',
+        resource: 'ManualPaymentSubmission',
+        resourceId: submissionId,
+        companyId: current.companyId,
+        before: { status: current.status },
+        after: { status: 'REJECTED', reason },
+        ipAddress: ip,
+      },
+    })
+    return { ...updated, invoice: current.invoice }
+  })
+  await notifyPaymentResult({
+    billingAccountId: updated.billingAccountId,
+    companyId: updated.companyId,
+    invoiceId: updated.invoiceId,
+    invoiceNumber: updated.invoice.invoiceNumber,
+    kind: 'rejected',
+    sourceId: updated.id,
+    reason,
+  })
+  return updated
+}
+
+export async function confirmManualPayment(invoiceId: string, data: {
+  submissionId: string
+  method: 'BANK_TRANSFER' | 'CHECK'
+  externalReference: string
+  amount: number
+  receivedAt: string
+  note?: string
+  correctionReason?: string
+  idempotencyKey: string
+  fundsVerified: true
+}, adminId: string, ip?: string) {
+  const normalizedReference = normalizeExternalReference(data.externalReference)
+  const normalizedPayload = {
+    invoiceId,
+    submissionId: data.submissionId,
+    method: data.method,
+    normalizedReference,
+    amount: data.amount,
+    receivedAt: new Date(data.receivedAt).toISOString(),
+    note: data.note ?? null,
+    correctionReason: data.correctionReason ?? null,
+    fundsVerified: true,
+  }
+  const hash = requestHash(normalizedPayload)
+  const receivedAt = new Date(data.receivedAt)
+  if (receivedAt.getTime() > Date.now() + 5 * 60 * 1000) throw new ValidationError('Settlement time cannot be in the future')
+
+  let collectionsCaseId: string | null = null
+  try {
+    const result = await prisma.$transaction(async (tx: any) => {
+      const current = await tx.billingInvoice.findUnique({
+        where: { id: invoiceId },
+        include: {
+          billingAccount: true,
+          subscription: true,
+          legacySubscriptionInvoice: true,
+          collectionsCase: true,
+          manualPaymentSubmissions: {
+            where: { id: data.submissionId },
+            include: { documents: { where: { deletedAt: null } } },
+          },
+        },
+      })
+      if (!current) throw new NotFoundError('Invoice not found')
+
+      const duplicate = await tx.billingPaymentAttempt.findFirst({
+        where: { billingAccountId: current.billingAccountId, idempotencyKey: data.idempotencyKey },
+        include: { invoice: true },
+      })
+      if (duplicate) {
+        const metadata = duplicate.metadata as any
+        if (duplicate.invoiceId !== invoiceId || metadata?.confirmationRequestHash !== hash) {
+          throw new ConflictError('Idempotency key was already used with a different payment confirmation')
+        }
+        return { invoice: duplicate.invoice, paymentAttempt: duplicate, duplicate: true }
+      }
+
+      if (!PAYABLE_STATUSES.includes(current.status)) throw new ConflictError('Invoice is not payable in its current state')
+      if (current.collectionMethod !== data.method) throw new ValidationError('Payment method must match the invoice collection method')
+      if (current.currency !== 'MAD') throw new ValidationError('Manual subscription confirmation requires MAD currency')
+      if (data.amount !== current.amountDue || data.amount !== current.totalAmount - current.amountPaid) {
+        throw new ConflictError('The full current invoice balance must be confirmed')
+      }
+      const submission = current.manualPaymentSubmissions[0]
+      if (!submission || submission.invoiceId !== current.id || submission.companyId !== current.companyId) {
+        throw new ValidationError('Submission does not belong to this invoice')
+      }
+      if (!['SUBMITTED', 'UNDER_REVIEW'].includes(submission.status)) throw new ConflictError('Evidence is not awaiting review')
+      if (submission.method !== data.method) throw new ValidationError('Submission method does not match the confirmation method')
+      if (!submission.documents.length || submission.documents.some((document: any) => document.scanStatus !== 'CLEAN')) {
+        throw new ValidationError('Every attached evidence document must be clean')
+      }
+      if (submission.normalizedSubmittedReference !== normalizedReference && !data.correctionReason) {
+        throw new ValidationError('A correction reason is required when the confirmed reference differs from the submitted reference')
+      }
+
+      const confirmedAt = new Date()
+      const intent = await tx.billingPaymentIntent.create({
+        data: {
+          invoiceId: current.id,
+          billingAccountId: current.billingAccountId,
+          status: 'SUCCEEDED',
+          amount: data.amount,
+          currency: current.currency,
+          metadata: { source: 'admin_manual_subscription_confirmation', method: data.method },
+        },
+      })
+      const attempt = await tx.billingPaymentAttempt.create({
+        data: {
+          invoiceId: current.id,
+          billingAccountId: current.billingAccountId,
+          paymentIntentId: intent.id,
+          channel: 'OFFLINE',
+          manualMethod: data.method,
+          externalReference: data.externalReference,
+          normalizedExternalReference: normalizedReference,
+          receivedAt,
+          confirmedAt,
+          confirmedByAdminId: adminId,
+          idempotencyKey: data.idempotencyKey,
+          note: data.note ?? null,
+          status: 'SUCCEEDED',
+          amount: data.amount,
+          currency: current.currency,
+          attemptedAt: confirmedAt,
+          metadata: {
+            source: 'admin_manual_subscription_confirmation',
+            submissionId: submission.id,
+            confirmationRequestHash: hash,
+            correctionReason: data.correctionReason ?? null,
+            fundsVerified: true,
+          },
+        },
+      })
+
+      const paid = await tx.billingInvoice.updateMany({
+        where: { id: current.id, status: { in: PAYABLE_STATUSES }, amountDue: data.amount },
+        data: { status: 'PAID', amountPaid: { increment: data.amount }, amountDue: 0, paidAt: confirmedAt },
+      })
+      if (paid.count !== 1) throw new ConflictError('Invoice changed while payment was being confirmed')
+
+      await tx.manualPaymentSubmission.update({
+        where: { id: submission.id },
+        data: {
+          status: 'APPROVED',
+          reviewedByAdminId: adminId,
+          reviewedAt: confirmedAt,
+          paymentAttemptId: attempt.id,
+        },
+      })
+
+      if (current.legacySubscriptionInvoice) {
+        await tx.subscriptionInvoice.update({
+          where: { id: current.legacySubscriptionInvoice.id },
+          data: { status: 'PAID', paidAt: confirmedAt, failedAt: null },
+        })
+      }
+
+      if (!current.subscription) throw new ValidationError('Subscription invoice is missing its subscription')
+      const period = (current.requestedBillingPeriod ?? current.subscription.billingPeriod) as 'MONTHLY' | 'ANNUAL'
+      const isRenewal = current.invoiceType === 'SUBSCRIPTION_RENEWAL'
+      const periodStart = isRenewal
+        ? (current.collectionsCase?.originalExpirationAt ?? current.subscription.currentPeriodEnd ?? confirmedAt)
+        : confirmedAt
+      await tx.subscription.update({
+        where: { id: current.subscription.id },
+        data: {
+          plan: current.requestedPlan ?? current.subscription.plan,
+          billingPeriod: period,
+          currency: current.currency,
+          status: 'ACTIVE',
+          currentPeriodStart: periodStart,
+          currentPeriodEnd: addBillingPeriod(periodStart, period),
+          paymentPendingSince: null,
+          paymentDueAt: null,
+          pastDueSince: null,
+          suspendedAt: null,
+          retryCount: 0,
+        },
+      })
+
+      if (current.collectionsCase) {
+        collectionsCaseId = current.collectionsCase.id
+        await tx.collectionsCase.update({
+          where: { id: current.collectionsCase.id },
+          data: {
+            status: 'RESOLVED',
+            resolvedAt: confirmedAt,
+            nextActionAt: null,
+            resolutionPaymentAttemptId: attempt.id,
+          },
+        })
+        await tx.collectionsCallTask.updateMany({
+          where: { collectionsCaseId: current.collectionsCase.id, status: 'OPEN' },
+          data: { status: 'CANCELLED', cancellationReason: 'PAYMENT_CONFIRMED' },
+        })
+        await tx.collectionsEvent.create({
+          data: {
+            collectionsCaseId: current.collectionsCase.id,
+            companyId: current.companyId,
+            eventType: 'collections.resolved',
+            idempotencyKey: `payment:${attempt.id}`,
+            actorType: 'admin',
+            actorId: adminId,
+            payload: { paymentAttemptId: attempt.id },
+          },
+        })
+      }
+
+      await tx.billingEvent.create({
+        data: {
+          billingAccountId: current.billingAccountId,
+          invoiceId: current.id,
+          subscriptionId: current.subscription.id,
+          companyId: current.companyId,
+          eventType: 'invoice.paid',
+          source: 'admin',
+          payload: { paymentAttemptId: attempt.id, method: data.method, submissionId: submission.id },
+          occurredAt: confirmedAt,
+        },
+      })
+      await tx.subscriptionEvent.create({
+        data: {
+          subscriptionId: current.subscription.id,
+          companyId: current.companyId,
+          eventType: 'subscription.activated',
+          source: 'admin',
+          payload: { invoiceId: current.id, paymentAttemptId: attempt.id },
+          occurredAt: confirmedAt,
+        },
+      })
+      await tx.auditLog.create({
+        data: {
+          adminUserId: adminId,
+          action: 'CONFIRM_MANUAL_SUBSCRIPTION_PAYMENT',
+          resource: 'BillingInvoice',
+          resourceId: current.id,
+          companyId: current.companyId,
+          before: { status: current.status, amountDue: current.amountDue },
+          after: { status: 'PAID', amountDue: 0, paymentAttemptId: attempt.id, method: data.method },
+          note: data.note,
+          ipAddress: ip,
+        },
+      })
+
+      const invoice = await tx.billingInvoice.findUniqueOrThrow({
+        where: { id: current.id },
+        include: { paymentAttempts: { orderBy: { attemptedAt: 'desc' } }, manualPaymentSubmissions: { include: { documents: true } } },
+      })
+      return { invoice, paymentAttempt: attempt, duplicate: false }
+    }, { isolationLevel: 'Serializable' as any })
+
+    if (collectionsCaseId) {
+      await prisma.notificationOutbox.updateMany({
+        where: {
+          status: 'PENDING',
+          notificationEvent: { sourceType: 'collections_case', sourceId: collectionsCaseId },
+        },
+        data: { status: 'PUBLISHED', failureReason: 'Suppressed because payment was confirmed' },
+      })
+    }
+    await notifyPaymentResult({
+      billingAccountId: result.invoice.billingAccountId,
+      companyId: result.invoice.companyId,
+      invoiceId: result.invoice.id,
+      invoiceNumber: result.invoice.invoiceNumber,
+      kind: 'confirmed',
+      sourceId: result.paymentAttempt.id,
+    })
+    return result
+  } catch (error: any) {
+    if (error?.code === 'P2002' || error?.code === 'P2034') {
+      throw new ConflictError('The payment reference, idempotency key, or invoice was confirmed concurrently')
+    }
+    throw error
+  }
+}

apps/api/src/modules/admin/admin.repo.ts

@@ -345,6 +345,7 @@ export function createAdmin(data: {
   firstName: string
   lastName: string
   role: string
+  preferredLocale: string
   passwordHash: string
   permissions?: any[]
 }) {
@@ -354,6 +355,7 @@ export function createAdmin(data: {
       firstName: data.firstName,
       lastName: data.lastName,
       role: data.role as any,
+      preferredLocale: data.preferredLocale,
       passwordHash: data.passwordHash,
       permissions: data.permissions ? { create: data.permissions } : undefined,
     },
@@ -372,6 +374,7 @@ export function updateAdmin(
     firstName?: string
     lastName?: string
     role?: string
+    preferredLocale?: string
     passwordHash?: string
     isActive?: boolean
   },
@@ -383,6 +386,7 @@ export function updateAdmin(
       ...(data.firstName !== undefined ? { firstName: data.firstName } : {}),
       ...(data.lastName !== undefined ? { lastName: data.lastName } : {}),
       ...(data.role !== undefined ? { role: data.role as any } : {}),
+      ...(data.preferredLocale !== undefined ? { preferredLocale: data.preferredLocale } : {}),
       ...(data.passwordHash !== undefined ? { passwordHash: data.passwordHash } : {}),
       ...(data.isActive !== undefined ? { isActive: data.isActive } : {}),
     },

apps/api/src/modules/admin/admin.routes.ts

@@ -6,6 +6,9 @@ import { setSessionCookie, clearSessionCookie } from '../../security/sessionCook
 import * as service from './admin.service'
 import * as subService from '../subscriptions/subscription.service'
 import * as menuService from '../menu/menu.service'
+import * as manualPaymentsService from './admin.manual-payments.service'
+import * as collectionsService from '../subscriptions/subscription.collections.service'
+import { getAdminNotificationInbox, markAdminNotificationRead } from '../../services/notificationService'
 import { presentAdminUser } from './admin.presenter'
 import {
   loginSchema, forgotPasswordSchema, resetPasswordSchema, totpVerifySchema,
@@ -17,9 +20,14 @@ import {
   pricingUpdateSchema, planFeatureCreateSchema, planFeatureUpdateSchema, planFeatureIdParamSchema,
   promotionCreateSchema, promotionUpdateSchema, promotionIdParamSchema,
   billingAccountUpdateSchema, createBillingInvoiceSchema, payBillingInvoiceSchema,
+  platformBillingSettingsSchema,
   retryBillingInvoiceSchema, billingReasonSchema, billingCreditNoteSchema, billingRefundSchema,
   menuItemSchema, menuItemStatusSchema, menuPlanAssignmentsSchema, menuCompanyAssignmentsSchema,
   menuPreviewSchema, menuAuditLogQuerySchema, menuPlanParamSchema, menuCompanyParamSchema,
+  manualPaymentSubmissionIdParamSchema, manualPaymentDocumentParamsSchema,
+  manualPaymentSubmissionsQuerySchema, rejectManualPaymentSubmissionSchema, confirmManualPaymentSchema,
+  collectionsQuerySchema, collectionsCaseIdParamSchema, collectionTaskIdParamSchema,
+  collectionsOverrideParamsSchema, collectionsAssigneeSchema, collectionTaskOutcomeSchema, collectionsOverrideSchema,
 } from './admin.schemas'
 import { z } from 'zod'
 
@@ -279,6 +287,17 @@ router.get('/notifications', requireAdminAuth, requireAdminRole('SUPPORT'), asyn
   } catch (err) { next(err) }
 })
 
+router.get('/notifications/me', requireAdminAuth, async (req, res, next) => {
+  try { ok(res, await getAdminNotificationInbox(req.admin.id)) } catch (err) { next(err) }
+})
+
+router.post('/notifications/me/:id/read', requireAdminAuth, async (req, res, next) => {
+  try {
+    const { id } = parseParams(idParamSchema, req)
+    ok(res, await markAdminNotificationRead(req.admin.id, id))
+  } catch (err) { next(err) }
+})
+
 // ─── Audit logs ────────────────────────────────────────────────
 
 router.get('/audit-logs', requireAdminAuth, requireAdminRole('ADMIN'), async (req, res, next) => {
@@ -344,6 +363,98 @@ router.get('/billing/invoices/:invoiceId/pdf', requireAdminAuth, requireAdminRol
   } catch (err) { next(err) }
 })
 
+router.get('/billing/manual-payment-submissions', requireAdminAuth, requireAdminRole('FINANCE'), async (req, res, next) => {
+  try { ok(res, await manualPaymentsService.listManualPaymentSubmissions(parseQuery(manualPaymentSubmissionsQuerySchema, req))) } catch (err) { next(err) }
+})
+
+router.get('/billing/manual-payment-submissions/:submissionId', requireAdminAuth, requireAdminRole('FINANCE'), async (req, res, next) => {
+  try {
+    const { submissionId } = parseParams(manualPaymentSubmissionIdParamSchema, req)
+    ok(res, await manualPaymentsService.getManualPaymentSubmission(submissionId, req.admin.id))
+  } catch (err) { next(err) }
+})
+
+router.get('/billing/manual-payment-submissions/:submissionId/documents/:documentId', requireAdminAuth, requireAdminRole('FINANCE'), async (req, res, next) => {
+  try {
+    const { submissionId, documentId } = parseParams(manualPaymentDocumentParamsSchema, req)
+    const { document, bytes } = await manualPaymentsService.getAdminPaymentDocument(submissionId, documentId, req.admin.id, req.ip)
+    const safeName = document.originalFilename.replace(/["\\\r\n]/g, '_')
+    res.setHeader('Content-Type', document.detectedMimeType)
+    res.setHeader('Content-Disposition', `attachment; filename="${safeName}"`)
+    res.setHeader('Content-Length', bytes.length)
+    res.setHeader('Cache-Control', 'private, no-store')
+    res.setHeader('X-Content-Type-Options', 'nosniff')
+    res.end(bytes)
+  } catch (err) { next(err) }
+})
+
+router.post('/billing/manual-payment-submissions/:submissionId/reject', requireAdminAuth, requireAdminRole('FINANCE'), async (req, res, next) => {
+  try {
+    const { submissionId } = parseParams(manualPaymentSubmissionIdParamSchema, req)
+    const { reason } = parseBody(rejectManualPaymentSubmissionSchema, req)
+    ok(res, await manualPaymentsService.rejectManualPaymentSubmission(submissionId, reason, req.admin.id, req.ip))
+  } catch (err) { next(err) }
+})
+
+router.post('/billing/invoices/:invoiceId/manual-payments', requireAdminAuth, requireAdminRole('FINANCE'), requireFreshAdmin2FA, async (req, res, next) => {
+  try {
+    const { invoiceId } = parseParams(invoiceIdParamSchema, req)
+    ok(res, await manualPaymentsService.confirmManualPayment(invoiceId, parseBody(confirmManualPaymentSchema, req), req.admin.id, req.ip))
+  } catch (err) { next(err) }
+})
+
+router.get('/billing/collections', requireAdminAuth, requireAdminRole('FINANCE'), async (req, res, next) => {
+  try { ok(res, await collectionsService.listCollectionsCases(parseQuery(collectionsQuerySchema, req))) } catch (err) { next(err) }
+})
+
+router.get('/billing/collections/:caseId', requireAdminAuth, requireAdminRole('FINANCE'), async (req, res, next) => {
+  try {
+    const { caseId } = parseParams(collectionsCaseIdParamSchema, req)
+    ok(res, await collectionsService.getCollectionsCase(caseId))
+  } catch (err) { next(err) }
+})
+
+router.patch('/billing/collections/:caseId/assignee', requireAdminAuth, requireAdminRole('FINANCE'), async (req, res, next) => {
+  try {
+    const { caseId } = parseParams(collectionsCaseIdParamSchema, req)
+    const { adminId } = parseBody(collectionsAssigneeSchema, req)
+    ok(res, await collectionsService.assignCollectionsCase(caseId, adminId, req.admin.id))
+  } catch (err) { next(err) }
+})
+
+router.post('/billing/collection-tasks/:taskId/outcomes', requireAdminAuth, requireAdminRole('FINANCE'), async (req, res, next) => {
+  try {
+    const { taskId } = parseParams(collectionTaskIdParamSchema, req)
+    ok(res, await collectionsService.recordCallOutcome(taskId, parseBody(collectionTaskOutcomeSchema, req), req.admin.id))
+  } catch (err) { next(err) }
+})
+
+router.post('/billing/collections/:caseId/overrides', requireAdminAuth, requireAdminRole('FINANCE'), requireFreshAdmin2FA, async (req, res, next) => {
+  try {
+    const { caseId } = parseParams(collectionsCaseIdParamSchema, req)
+    ok(res, await collectionsService.createCollectionsOverride(caseId, parseBody(collectionsOverrideSchema, req), req.admin.id))
+  } catch (err) { next(err) }
+})
+
+router.post('/billing/collections/:caseId/overrides/:overrideId/revoke', requireAdminAuth, requireAdminRole('FINANCE'), requireFreshAdmin2FA, async (req, res, next) => {
+  try {
+    const { caseId, overrideId } = parseParams(collectionsOverrideParamsSchema, req)
+    ok(res, await collectionsService.revokeCollectionsOverride(caseId, overrideId, req.admin.id))
+  } catch (err) { next(err) }
+})
+
+router.get('/billing/platform-settings', requireAdminAuth, requireAdminRole('FINANCE'), async (_req, res, next) => {
+  try {
+    ok(res, await service.getBillingPlatformSettings())
+  } catch (err) { next(err) }
+})
+
+router.patch('/billing/platform-settings', requireAdminAuth, requireAdminRole('FINANCE'), async (req, res, next) => {
+  try {
+    ok(res, await service.updateBillingPlatformSettings(parseBody(platformBillingSettingsSchema, req), req.admin.id, req.ip))
+  } catch (err) { next(err) }
+})
+
 router.get('/billing/:companyId', requireAdminAuth, requireAdminRole('FINANCE'), async (req, res, next) => {
   try {
     const { companyId } = parseParams(companyIdParamSchema, req)

apps/api/src/modules/admin/admin.schemas.ts

@@ -87,6 +87,7 @@ export const createAdminSchema = z.object({
   firstName:   z.string().min(1).max(100).trim(),
   lastName:    z.string().min(1).max(100).trim(),
   role:        z.enum(['SUPER_ADMIN', 'ADMIN', 'SUPPORT', 'FINANCE', 'VIEWER']),
+  preferredLocale: z.enum(['ar', 'en', 'fr']).default('en'),
   password:    z.string().min(8),
   permissions: z.array(permissionSchema).optional(),
 })
@@ -96,6 +97,7 @@ export const updateAdminSchema = z.object({
   firstName: z.string().min(1).max(100).trim().optional(),
   lastName: z.string().min(1).max(100).trim().optional(),
   role: z.enum(['SUPER_ADMIN', 'ADMIN', 'SUPPORT', 'FINANCE', 'VIEWER']).optional(),
+  preferredLocale: z.enum(['ar', 'en', 'fr']).optional(),
   password: z.string().min(8).optional(),
   isActive: z.boolean().optional(),
 })
@@ -173,7 +175,7 @@ export const adminCompanyUpdateSchema = z.object({
     legalName: nullableString, registrationNumber: nullableString, taxId: nullableString,
     terms: z.string().optional(),
     fuelPolicyType: z.enum(['FULL_TO_FULL', 'FULL_TO_EMPTY', 'SAME_TO_SAME', 'PREPAID', 'FREE']).optional(),
-    lateFeePerHour: z.number().int().nullable().optional(), taxRate: z.number().nullable().optional(),
+    lateFeePerHour: z.number().int().nullable().optional(),
     signatureRequired: z.boolean().optional(), showTax: z.boolean().optional(),
   }).optional(),
   accountingSettings: z.object({
@@ -243,6 +245,10 @@ export const billingAccountUpdateSchema = z.object({
   netTermsDays: z.number().int().min(0).max(365).optional(),
 })
 
+export const platformBillingSettingsSchema = z.object({
+  taxRate: z.number().min(0).max(100),
+})
+
 export const billingLineItemInputSchema = z.object({
   type: z.enum([
     'SUBSCRIPTION_FEE',
@@ -292,6 +298,80 @@ export const payBillingInvoiceSchema = z.object({
   providerPaymentId: z.union([z.string(), z.null()]).optional(),
 })
 
+const manualPaymentReferenceSchema = z.string()
+  .trim()
+  .min(3)
+  .max(120)
+  .refine((value) => !/[\u0000-\u001f\u007f]/.test(value), 'Reference contains unsupported control characters')
+
+export const manualPaymentSubmissionIdParamSchema = z.object({ submissionId: z.string().min(1) })
+export const manualPaymentDocumentParamsSchema = z.object({
+  submissionId: z.string().min(1),
+  documentId: z.string().min(1),
+})
+
+export const manualPaymentSubmissionsQuerySchema = z.object({
+  status: z.enum(['SUBMITTED', 'UNDER_REVIEW', 'APPROVED', 'REJECTED']).default('SUBMITTED'),
+  page: z.coerce.number().int().min(1).default(1),
+  pageSize: z.coerce.number().int().min(1).max(100).default(50),
+})
+
+export const rejectManualPaymentSubmissionSchema = z.object({
+  reason: z.string().trim().min(3).max(500),
+})
+
+export const confirmManualPaymentSchema = z.object({
+  submissionId: z.string().min(1),
+  method: z.enum(['BANK_TRANSFER', 'CHECK']),
+  externalReference: manualPaymentReferenceSchema,
+  amount: z.number().int().positive(),
+  receivedAt: z.string().datetime(),
+  note: z.string().trim().max(500).optional(),
+  correctionReason: z.string().trim().min(3).max(500).optional(),
+  idempotencyKey: z.string().uuid(),
+  fundsVerified: z.literal(true),
+})
+
+export const collectionsQuerySchema = z.object({
+  status: z.enum(['SCHEDULED', 'PRE_DUE', 'GRACE_PERIOD', 'RESOLVED', 'SUSPENDED']).optional(),
+  assignedTo: z.string().optional(),
+  actionDueBefore: z.string().datetime().optional(),
+  page: z.coerce.number().int().min(1).default(1),
+  pageSize: z.coerce.number().int().min(1).max(100).default(50),
+})
+
+export const collectionsCaseIdParamSchema = z.object({ caseId: z.string().min(1) })
+export const collectionTaskIdParamSchema = z.object({ taskId: z.string().min(1) })
+export const collectionsOverrideParamsSchema = z.object({ caseId: z.string().min(1), overrideId: z.string().min(1) })
+
+export const collectionsAssigneeSchema = z.object({ adminId: z.string().min(1) })
+export const collectionTaskOutcomeSchema = z.object({
+  outcome: z.enum(['CONTACTED', 'NO_ANSWER', 'PAYMENT_PROMISED', 'ISSUE_ESCALATED']),
+  note: z.string().trim().max(500).optional(),
+  promisedPaymentAt: z.string().datetime().optional(),
+  nextFollowUpAt: z.string().datetime().optional(),
+}).superRefine((data, ctx) => {
+  if (['NO_ANSWER', 'ISSUE_ESCALATED'].includes(data.outcome) && !data.note) {
+    ctx.addIssue({ code: z.ZodIssueCode.custom, path: ['note'], message: 'A note is required for this outcome' })
+  }
+  if (data.outcome === 'PAYMENT_PROMISED' && (!data.promisedPaymentAt || !data.nextFollowUpAt)) {
+    ctx.addIssue({ code: z.ZodIssueCode.custom, path: ['promisedPaymentAt'], message: 'Promised payment and follow-up times are required' })
+  }
+})
+
+export const collectionsOverrideSchema = z.object({
+  type: z.enum(['PAYMENT_DISPUTE', 'MANUAL_EXTENSION']),
+  reason: z.string().trim().min(3).max(500),
+  expiresAt: z.string().datetime(),
+  revisedSuspensionAt: z.string().datetime().optional(),
+  pauseSuspension: z.boolean().default(true),
+  pauseNotifications: z.boolean().default(false),
+}).superRefine((data, ctx) => {
+  if (data.type === 'MANUAL_EXTENSION' && !data.revisedSuspensionAt) {
+    ctx.addIssue({ code: z.ZodIssueCode.custom, path: ['revisedSuspensionAt'], message: 'A manual extension requires a revised suspension time' })
+  }
+})
+
 export const retryBillingInvoiceSchema = z.object({
   paymentMethodId: z.union([z.string(), z.null()]).optional(),
 })

apps/api/src/modules/admin/admin.service.test.ts

@@ -3,8 +3,10 @@ import bcrypt from 'bcryptjs'
 
 vi.mock('./admin.repo', () => ({
   findAdminByEmail: vi.fn(),
+  findAdminByIdOrThrow: vi.fn(),
   setAdminPasswordReset: vi.fn(),
   updateAdminLastLogin: vi.fn(),
+  updateAdminTotpSecret: vi.fn(),
   createAuditLog: vi.fn(),
 }))
 
@@ -12,6 +14,10 @@ vi.mock('../../services/notificationService', () => ({
   sendTransactionalEmail: vi.fn().mockResolvedValue(undefined),
 }))
 
+vi.mock('qrcode', () => ({
+  default: { toDataURL: vi.fn().mockResolvedValue('data:image/png;base64,test') },
+}))
+
 const redisStore = new Map<string, string>()
 
 vi.mock('../../lib/redis', () => ({
@@ -33,7 +39,7 @@ vi.mock('../../lib/redis', () => ({
 
 import * as repo from './admin.repo'
 import { sendTransactionalEmail } from '../../services/notificationService'
-import { forgotPassword, login } from './admin.service'
+import { forgotPassword, login, setupTotp } from './admin.service'
 
 describe('admin.service forgotPassword', () => {
   const originalAdminUrl = process.env.ADMIN_URL
@@ -123,4 +129,20 @@ describe('admin.service forgotPassword', () => {
     }))
     expect(repo.updateAdminLastLogin).toHaveBeenCalledWith('admin_3')
   })
+
+  it('reuses a pending TOTP setup secret so duplicate dev setup calls keep codes valid', async () => {
+    vi.mocked(repo.findAdminByIdOrThrow).mockResolvedValue({
+      id: 'admin_4',
+      email: 'admin4@example.test',
+      totpEnabled: false,
+      totpSecret: 'JBSWY3DPEHPK3PXP',
+    } as any)
+
+    const first = await setupTotp('admin_4', 'admin4@example.test')
+    const second = await setupTotp('admin_4', 'admin4@example.test')
+
+    expect(first.secret).toBe('JBSWY3DPEHPK3PXP')
+    expect(second.secret).toBe('JBSWY3DPEHPK3PXP')
+    expect(repo.updateAdminTotpSecret).not.toHaveBeenCalled()
+  })
 })

apps/api/src/modules/admin/admin.service.ts

@@ -171,8 +171,13 @@ export async function login(email: string, password: string, totpCode?: string,
 }
 
 export async function setupTotp(adminId: string, email: string) {
-  const secret = authenticator.generateSecret()
-  await repo.updateAdminTotpSecret(adminId, secret)
+  const admin = await repo.findAdminByIdOrThrow(adminId)
+  const secret = admin.totpSecret && !admin.totpEnabled
+    ? admin.totpSecret
+    : authenticator.generateSecret()
+  if (secret !== admin.totpSecret) {
+    await repo.updateAdminTotpSecret(adminId, secret)
+  }
   const otpauth = authenticator.keyuri(email, 'RentalDriveGo Admin', secret)
   const qrCode = await qrcode.toDataURL(otpauth)
   return { secret, qrCode }
@@ -335,7 +340,7 @@ export async function listAdmins() {
   return admins.map((admin: any) => presenter.presentAdminUser(admin))
 }
 
-export async function createAdmin(body: { email: string; firstName: string; lastName: string; role: string; password: string; permissions?: any[] }) {
+export async function createAdmin(body: { email: string; firstName: string; lastName: string; role: string; preferredLocale: string; password: string; permissions?: any[] }) {
   const admin = await repo.createAdmin({
     ...body,
     passwordHash: await bcrypt.hash(body.password, 12),
@@ -350,6 +355,7 @@ export async function updateAdmin(
     firstName?: string
     lastName?: string
     role?: string
+    preferredLocale?: string
     password?: string
     isActive?: boolean
   },
@@ -359,6 +365,7 @@ export async function updateAdmin(
     ...(body.firstName !== undefined ? { firstName: body.firstName } : {}),
     ...(body.lastName !== undefined ? { lastName: body.lastName } : {}),
     ...(body.role !== undefined ? { role: body.role } : {}),
+    ...(body.preferredLocale !== undefined ? { preferredLocale: body.preferredLocale } : {}),
     ...(body.isActive !== undefined ? { isActive: body.isActive } : {}),
     ...(body.password ? { passwordHash: await bcrypt.hash(body.password, 12) } : {}),
   })
@@ -406,6 +413,18 @@ export function updateBillingAccount(
   return billingService.updateBillingAccount(billingAccountId, data, adminId, ip)
 }
 
+export function getBillingPlatformSettings() {
+  return billingService.getBillingPlatformSettings()
+}
+
+export function updateBillingPlatformSettings(
+  data: Parameters<typeof billingService.updateBillingPlatformSettings>[0],
+  adminId: string,
+  ip?: string,
+) {
+  return billingService.updateBillingPlatformSettings(data, adminId, ip)
+}
+
 export function setDunningPaused(billingAccountId: string, paused: boolean, adminId: string, ip?: string) {
   return billingService.setDunningPaused(billingAccountId, paused, adminId, ip)
 }

apps/api/src/modules/auth/auth.account.service.ts

@@ -3,7 +3,7 @@ import crypto from 'crypto'
 import { AppError } from '../../http/errors'
 import { prisma } from '../../lib/prisma'
 import { hashPublicAccessToken } from '../../security/publicAccessTokens'
-import { sendTransactionalEmail } from '../../services/notificationService'
+import { describeEmailProviderConfig, sendTransactionalEmail } from '../../services/notificationService'
 import * as repo from './auth.company.repo'
 import type { output } from 'zod'
 import type { accountStartSchema } from './auth.account.schemas'
@@ -126,8 +126,7 @@ export async function startAccount(body: AccountStartInput) {
     text: emailTexts[lang],
   }).catch((err) => {
     console.error('[AccountStart] Verification email delivery failed:', err?.message ?? String(err))
-    console.error('[AccountStart] SMTP config — host:', process.env.MAIL_HOST ?? 'not set', '| port:', process.env.MAIL_PORT ?? 'not set', '| user:', process.env.MAIL_USERNAME ? '***' : 'not set', '| pass:', process.env.MAIL_PASSWORD ? '***' : 'not set')
-    console.error('[AccountStart] Resend config — apiKey:', process.env.RESEND_API_KEY ? (process.env.RESEND_API_KEY.startsWith('re_') ? 'valid' : 'placeholder') : 'not set')
+    console.error('[AccountStart] Email provider config:', describeEmailProviderConfig())
   })
 
   return {

apps/api/src/modules/auth/auth.employee.service.ts

@@ -4,7 +4,7 @@ import jwt from 'jsonwebtoken'
 import { signActorToken } from '../../security/tokens'
 import { AppError } from '../../http/errors'
 import { hashPublicAccessToken } from '../../security/publicAccessTokens'
-import { sendTransactionalEmail } from '../../services/notificationService'
+import { describeEmailProviderConfig, sendTransactionalEmail } from '../../services/notificationService'
 import { resetPasswordEmail, type Lang } from '../../lib/emailTranslations'
 import { presentEmployeeSession } from './auth.presenter'
 import * as repo from './auth.employee.repo'
@@ -137,7 +137,7 @@ export async function forgotPassword(email: string) {
       text: resetPasswordEmail.text(resetUrl, employee.firstName, RESET_TOKEN_TTL_MINUTES, lang),
     }).catch((err) => {
       console.error('[ForgotPassword] Email delivery failed:', err?.message)
-      console.error('[ForgotPassword] Provider config — resendKey present:', !!process.env.RESEND_API_KEY, '| smtpHost:', process.env.MAIL_HOST ?? 'not set')
+      console.error('[ForgotPassword] Email provider config:', describeEmailProviderConfig())
     })
   }
 
@@ -230,8 +230,7 @@ export async function resendVerification(email: string) {
     text: `Verify your email by visiting:\n${verifyUrl}`,
   }).catch((err) => {
     console.error('[ResendVerification] Email delivery failed:', err?.message ?? String(err))
-    console.error('[ResendVerification] SMTP config — host:', process.env.MAIL_HOST ?? 'not set', '| port:', process.env.MAIL_PORT ?? 'not set', '| user:', process.env.MAIL_USERNAME ? '***' : 'not set')
-    console.error('[ResendVerification] Resend config — apiKey:', process.env.RESEND_API_KEY ? (process.env.RESEND_API_KEY.startsWith('re_') ? 'valid' : 'placeholder') : 'not set')
+    console.error('[ResendVerification] Email provider config:', describeEmailProviderConfig())
   })
 
   return { message: 'A new verification link has been sent to your email.' }

apps/api/src/modules/companies/company.schemas.edge.test.ts

@@ -24,7 +24,6 @@ describe('company schemas edge cases', () => {
       fuelPolicyType: 'FULL_TO_FULL',
       additionalDriverPolicy: 'Additional drivers must be approved before pickup.',
       additionalDriverCharge: 'PER_DAY',
-      taxRate: 20,
     })).toMatchObject({
       fuelPolicy: 'Return with the same fuel level.',
       fuelPolicyType: 'FULL_TO_FULL',

apps/api/src/modules/companies/company.schemas.ts

@@ -111,7 +111,6 @@ export const contractSettingsSchema = z.object({
   invoiceFooterNote:      z.string().optional(),
   signatureRequired:      z.boolean().optional(),
   showTax:                z.boolean().optional(),
-  taxRate:                z.number().optional(),
   taxLabel:               z.string().optional(),
   fuelPolicyType:         z.enum(['FULL_TO_FULL', 'FULL_TO_EMPTY', 'SAME_TO_SAME', 'PREPAID', 'FREE']).optional(),
   fuelPolicyNote:         z.string().optional(),

apps/api/src/modules/reservations/reservation.document.service.ts

@@ -1,6 +1,7 @@
 import { prisma } from '../../lib/prisma'
 import * as repo from './reservation.repo'
 import { parseReservationExtras, serializeContractFields } from './reservation.presenter'
+import { calculateTaxAmount, getPlatformBillingSettings } from '../subscriptions/billingTax'
 
 export function formatDocumentNumber(prefix: string, sequence: number): string {
   return `${prefix}-${String(sequence).padStart(6, '0')}`
@@ -134,8 +135,10 @@ export async function getContract(id: string, companyId: string) {
   })
 
   const subtotal   = invoiceLineItems.reduce((s, i) => s + i.total, 0)
-  const taxes      = contractSettings.showTax && contractSettings.taxRate
-    ? [{ label: contractSettings.taxLabel?.trim() || 'Tax', rate: contractSettings.taxRate, amount: Math.round(subtotal * contractSettings.taxRate / 100) }]
+  const platformBillingSettings = await getPlatformBillingSettings()
+  const tax        = calculateTaxAmount(subtotal, false, platformBillingSettings.taxRate)
+  const taxes      = contractSettings.showTax && tax.taxAmount > 0
+    ? [{ label: contractSettings.taxLabel?.trim() || 'Tax', rate: tax.taxRate, amount: tax.taxAmount }]
     : []
   const taxTotal   = taxes.reduce((s, t) => s + t.amount, 0)
   const grandTotal = subtotal + taxTotal

apps/api/src/modules/subscriptions/billingTax.test.ts

@@ -0,0 +1,40 @@
+import { afterEach, describe, expect, it } from 'vitest'
+import { calculateTaxAmount, getConfiguredInvoiceTaxRate } from './billingTax'
+
+describe('platform billing tax', () => {
+  const originalSubscriptionTaxRate = process.env.SUBSCRIPTION_TAX_RATE
+  const originalInvoiceTaxRate = process.env.INVOICE_TAX_RATE
+
+  afterEach(() => {
+    if (originalSubscriptionTaxRate === undefined) delete process.env.SUBSCRIPTION_TAX_RATE
+    else process.env.SUBSCRIPTION_TAX_RATE = originalSubscriptionTaxRate
+    if (originalInvoiceTaxRate === undefined) delete process.env.INVOICE_TAX_RATE
+    else process.env.INVOICE_TAX_RATE = originalInvoiceTaxRate
+  })
+
+  it('uses one platform tax rate for all accounts', () => {
+    process.env.SUBSCRIPTION_TAX_RATE = '18'
+    process.env.INVOICE_TAX_RATE = '9'
+
+    expect(getConfiguredInvoiceTaxRate()).toBe(18)
+    expect(calculateTaxAmount(10_000, false, getConfiguredInvoiceTaxRate())).toEqual({
+      priceBeforeTax: 10_000,
+      taxRate: 18,
+      taxAmount: 1_800,
+      totalAmount: 11_800,
+    })
+  })
+
+  it('falls back to the default rate and respects tax exemptions', () => {
+    process.env.SUBSCRIPTION_TAX_RATE = 'not-a-rate'
+    delete process.env.INVOICE_TAX_RATE
+
+    expect(getConfiguredInvoiceTaxRate()).toBe(20)
+    expect(calculateTaxAmount(10_000, true)).toEqual({
+      priceBeforeTax: 10_000,
+      taxRate: 0,
+      taxAmount: 0,
+      totalAmount: 10_000,
+    })
+  })
+})

apps/api/src/modules/subscriptions/billingTax.ts

@@ -0,0 +1,55 @@
+import { prisma } from '../../lib/prisma'
+
+const DEFAULT_INVOICE_TAX_RATE = 20
+const PLATFORM_BILLING_SETTINGS_ID = 'default'
+
+function normalizeTaxRate(value: unknown) {
+  const parsed = Number(value)
+  return Number.isFinite(parsed) && parsed >= 0 && parsed <= 100 ? parsed : DEFAULT_INVOICE_TAX_RATE
+}
+
+export function getConfiguredInvoiceTaxRate() {
+  const raw = process.env.SUBSCRIPTION_TAX_RATE ?? process.env.INVOICE_TAX_RATE
+  if (raw === undefined || raw.trim() === '') return DEFAULT_INVOICE_TAX_RATE
+
+  return normalizeTaxRate(raw)
+}
+
+export async function getPlatformBillingSettings() {
+  const settings = await prisma.platformBillingSettings.findUnique({
+    where: { id: PLATFORM_BILLING_SETTINGS_ID },
+  })
+  return {
+    id: PLATFORM_BILLING_SETTINGS_ID,
+    taxRate: normalizeTaxRate(settings?.taxRate ?? getConfiguredInvoiceTaxRate()),
+    updatedAt: settings?.updatedAt ?? null,
+    updatedBy: settings?.updatedBy ?? null,
+  }
+}
+
+export async function updatePlatformBillingSettings(data: { taxRate: number; updatedBy?: string | null }) {
+  const taxRate = normalizeTaxRate(data.taxRate)
+  return prisma.platformBillingSettings.upsert({
+    where: { id: PLATFORM_BILLING_SETTINGS_ID },
+    create: {
+      id: PLATFORM_BILLING_SETTINGS_ID,
+      taxRate,
+      updatedBy: data.updatedBy ?? null,
+    },
+    update: {
+      taxRate,
+      updatedBy: data.updatedBy ?? null,
+    },
+  })
+}
+
+export function calculateTaxAmount(priceBeforeTax: number, taxExempt?: boolean, platformTaxRate = getConfiguredInvoiceTaxRate()) {
+  const taxRate = taxExempt ? 0 : normalizeTaxRate(platformTaxRate)
+  const taxAmount = taxRate > 0 ? Math.round(priceBeforeTax * (taxRate / 100)) : 0
+  return {
+    priceBeforeTax,
+    taxRate,
+    taxAmount,
+    totalAmount: priceBeforeTax + taxAmount,
+  }
+}

apps/api/src/modules/subscriptions/subscription.collections.service.test.ts

@@ -0,0 +1,30 @@
+import { describe, expect, it } from 'vitest'
+import { calculateCollectionsSchedule } from './subscription.collections.service'
+
+function localParts(date: Date, timeZone: string) {
+  return new Intl.DateTimeFormat('en-CA', {
+    timeZone, year: 'numeric', month: '2-digit', day: '2-digit', hour: '2-digit', minute: '2-digit', hourCycle: 'h23',
+  }).format(date)
+}
+
+describe('timezone-safe subscription collections schedule', () => {
+  it('preserves the local expiration wall time across a DST transition', () => {
+    const timeZone = 'America/New_York'
+    const expiration = new Date('2026-03-01T15:30:00.000Z') // 10:30 local, before DST
+    const schedule = calculateCollectionsSchedule(expiration, timeZone, '09:00')
+    expect(localParts(schedule.finalSuspensionAt, timeZone)).toContain('2026-03-31, 10:30')
+  })
+
+  it('uses local reminder time for day milestones and exact time for 48/24 hours', () => {
+    const expiration = new Date('2026-09-30T17:00:00.000Z')
+    const schedule = calculateCollectionsSchedule(expiration, 'Africa/Casablanca', '09:00')
+    expect(localParts(schedule.reminder14At, 'Africa/Casablanca')).toContain('2026-09-16, 09:00')
+    expect(expiration.getTime() - schedule.reminder48At.getTime()).toBe(48 * 60 * 60 * 1000)
+    expect(expiration.getTime() - schedule.reminder24At.getTime()).toBe(24 * 60 * 60 * 1000)
+  })
+
+  it('rejects fixed offsets and invalid timezones', () => {
+    expect(() => calculateCollectionsSchedule(new Date(), 'UTC+01:00')).toThrow(/IANA timezone/i)
+    expect(() => calculateCollectionsSchedule(new Date(), 'Mars/Olympus')).toThrow(/IANA timezone/i)
+  })
+})

apps/api/src/modules/subscriptions/subscription.collections.service.ts

@@ -0,0 +1,680 @@
+import crypto from 'crypto'
+import dayjs from 'dayjs'
+import utc from 'dayjs/plugin/utc'
+import timezonePlugin from 'dayjs/plugin/timezone'
+import { PLAN_PRICES } from '@rentaldrivego/types'
+import { prisma } from '../../lib/prisma'
+import { ConflictError, ForbiddenError, NotFoundError, ValidationError } from '../../http/errors'
+import { sendNotification } from '../../services/notificationService'
+import {
+  coerceNotificationLocale,
+  formatLocalizedCurrency,
+  formatLocalizedDate,
+  type NotificationLocale,
+} from '../../services/notificationLocalizationService'
+import {
+  addBillingPeriod,
+  calculateTaxForAccount,
+  ensurePrimaryBillingAccount,
+  isValidIanaTimezone,
+  taxLineItem,
+  taxRecordCreate,
+} from './subscription.manual.service'
+import { getPlatformBillingSettings } from './billingTax'
+import { getPaymentOptions } from './subscription.payment-config'
+
+dayjs.extend(utc)
+dayjs.extend(timezonePlugin)
+
+type CollectionsMilestone = 'DUE_14D' | 'DUE_7D' | 'DUE_48H' | 'DUE_24H' | 'GRACE_DAILY' | 'GRACE_FINAL'
+
+const typeByMilestone: Record<CollectionsMilestone, any> = {
+  DUE_14D: 'SUBSCRIPTION_PAYMENT_DUE_14D',
+  DUE_7D: 'SUBSCRIPTION_PAYMENT_DUE_7D',
+  DUE_48H: 'SUBSCRIPTION_PAYMENT_DUE_48H',
+  DUE_24H: 'SUBSCRIPTION_PAYMENT_DUE_24H',
+  GRACE_DAILY: 'SUBSCRIPTION_GRACE_DAILY',
+  GRACE_FINAL: 'SUBSCRIPTION_GRACE_FINAL',
+}
+
+const templateByMilestone: Record<CollectionsMilestone, string> = {
+  DUE_14D: 'subscription.payment_due_14d.v1',
+  DUE_7D: 'subscription.payment_due_7d.v1',
+  DUE_48H: 'subscription.payment_due_48h.v1',
+  DUE_24H: 'subscription.payment_due_24h.v1',
+  GRACE_DAILY: 'subscription.grace_daily.v1',
+  GRACE_FINAL: 'subscription.grace_final.v1',
+}
+
+const labels: Record<NotificationLocale, {
+  titles: Record<CollectionsMilestone, string>
+  due: (invoice: string, amount: string, expiration: string) => string
+  grace: (invoice: string, amount: string, day: number, remaining: number, suspension: string) => string
+  action: string
+  callScript: (company: string, invoice: string, amount: string, expiration: string) => string
+}> = {
+  en: {
+    titles: { DUE_14D: 'Subscription payment due in 14 days', DUE_7D: 'Subscription payment due in 7 days', DUE_48H: 'Payment due in 48 hours', DUE_24H: 'Final expiration warning', GRACE_DAILY: 'Subscription payment overdue', GRACE_FINAL: 'Final warning before suspension' },
+    due: (invoice, amount, expiration) => `Invoice ${invoice} for ${amount} remains unpaid. Your current subscription period expires on ${expiration}.`,
+    grace: (invoice, amount, day, remaining, suspension) => `Invoice ${invoice} for ${amount} is overdue. Grace day ${day}; ${remaining} day(s) remain. Service is scheduled for suspension on ${suspension} unless payment is confirmed.`,
+    action: 'Open Subscription in the dashboard to pay by Stripe or view the configured bank/check instructions.',
+    callScript: (company, invoice, amount, expiration) => `Hello, I am calling RentalDriveGo regarding ${company}'s invoice ${invoice} for ${amount}. The subscription expires on ${expiration}. Can I help confirm the payment plan?`,
+  },
+  fr: {
+    titles: { DUE_14D: 'Paiement de l’abonnement dû dans 14 jours', DUE_7D: 'Paiement de l’abonnement dû dans 7 jours', DUE_48H: 'Paiement dû dans 48 heures', DUE_24H: 'Dernier avertissement avant expiration', GRACE_DAILY: 'Paiement de l’abonnement en retard', GRACE_FINAL: 'Dernier avertissement avant suspension' },
+    due: (invoice, amount, expiration) => `La facture ${invoice} de ${amount} reste impayée. La période d’abonnement actuelle expire le ${expiration}.`,
+    grace: (invoice, amount, day, remaining, suspension) => `La facture ${invoice} de ${amount} est en retard. Jour de grâce ${day} ; il reste ${remaining} jour(s). Le service sera suspendu le ${suspension} si le paiement n’est pas confirmé.`,
+    action: 'Ouvrez Abonnement dans le tableau de bord pour payer par Stripe ou consulter les instructions de virement/chèque.',
+    callScript: (company, invoice, amount, expiration) => `Bonjour, je vous appelle de RentalDriveGo au sujet de la facture ${invoice} de ${company}, d’un montant de ${amount}. L’abonnement expire le ${expiration}. Puis-je vous aider à confirmer le mode de règlement ?`,
+  },
+  ar: {
+    titles: { DUE_14D: 'استحقاق دفع الاشتراك خلال 14 يوماً', DUE_7D: 'استحقاق دفع الاشتراك خلال 7 أيام', DUE_48H: 'استحقاق الدفع خلال 48 ساعة', DUE_24H: 'التحذير الأخير قبل انتهاء الاشتراك', GRACE_DAILY: 'دفع الاشتراك متأخر', GRACE_FINAL: 'التحذير الأخير قبل تعليق الخدمة' },
+    due: (invoice, amount, expiration) => `لا تزال الفاتورة ${invoice} بمبلغ ${amount} غير مدفوعة. تنتهي فترة الاشتراك الحالية في ${expiration}.`,
+    grace: (invoice, amount, day, remaining, suspension) => `الفاتورة ${invoice} بمبلغ ${amount} متأخرة. يوم السماح ${day}، ويتبقى ${remaining} يوم. ستُعلّق الخدمة في ${suspension} ما لم يتم تأكيد الدفع.`,
+    action: 'افتح صفحة الاشتراك في لوحة التحكم للدفع عبر Stripe أو لعرض تعليمات التحويل البنكي أو الشيك.',
+    callScript: (company, invoice, amount, expiration) => `مرحباً، أتصل بكم من RentalDriveGo بخصوص فاتورة شركة ${company} رقم ${invoice} بمبلغ ${amount}. ينتهي الاشتراك في ${expiration}. هل يمكنني مساعدتكم في تأكيد خطة الدفع؟`,
+  },
+}
+
+const suspensionCopy: Record<NotificationLocale, { title: string; body: (invoice: string) => string }> = {
+  en: { title: 'Subscription suspended', body: (invoice) => `Your subscription was suspended because invoice ${invoice} remains unpaid after the grace period. Payment confirmation restores access.` },
+  fr: { title: 'Abonnement suspendu', body: (invoice) => `Votre abonnement a été suspendu, car la facture ${invoice} reste impayée après le délai de grâce. La confirmation du paiement rétablit l’accès.` },
+  ar: { title: 'تم تعليق الاشتراك', body: (invoice) => `تم تعليق اشتراكك لأن الفاتورة ${invoice} ما زالت غير مدفوعة بعد فترة السماح. يؤدي تأكيد الدفع إلى استعادة الوصول.` },
+}
+
+const overrideCopy: Record<NotificationLocale, { title: string; created: (invoice: string, until: string) => string; revoked: (invoice: string) => string }> = {
+  en: { title: 'Subscription payment schedule updated', created: (invoice, until) => `A temporary collections override was applied to invoice ${invoice} through ${until}.`, revoked: (invoice) => `The temporary collections override for invoice ${invoice} was revoked. The standard schedule applies again.` },
+  fr: { title: 'Calendrier de paiement de l’abonnement mis à jour', created: (invoice, until) => `Une dérogation temporaire de recouvrement a été appliquée à la facture ${invoice} jusqu’au ${until}.`, revoked: (invoice) => `La dérogation temporaire concernant la facture ${invoice} a été révoquée. Le calendrier standard s’applique à nouveau.` },
+  ar: { title: 'تم تحديث جدول دفع الاشتراك', created: (invoice, until) => `تم تطبيق استثناء مؤقت للتحصيل على الفاتورة ${invoice} حتى ${until}.`, revoked: (invoice) => `تم إلغاء استثناء التحصيل المؤقت للفاتورة ${invoice}. عاد جدول المتابعة المعتاد للتطبيق.` },
+}
+
+const configurationCopy: Record<NotificationLocale, { title: string; body: (company: string) => string }> = {
+  en: { title: 'Collections configuration required', body: (company) => `${company} cannot be auto-suspended until its billing timezone, verified recipient, and collections owner configuration are valid.` },
+  fr: { title: 'Configuration du recouvrement requise', body: (company) => `${company} ne peut pas être suspendue automatiquement tant que le fuseau de facturation, le destinataire vérifié et le responsable du recouvrement ne sont pas valides.` },
+  ar: { title: 'إعدادات التحصيل مطلوبة', body: (company) => `لا يمكن تعليق ${company} تلقائياً حتى تصبح المنطقة الزمنية للفوترة وجهة الاتصال الموثقة ومسؤول التحصيل صالحة.` },
+}
+
+function flag(name: string) {
+  return process.env[name] === 'true'
+}
+
+function localDate(value: Date, timezone: string) {
+  return dayjs(value).tz(timezone).format('YYYY-MM-DD')
+}
+
+function atLocalTime(date: Date, timezone: string, localTime: string) {
+  const datePart = dayjs(date).tz(timezone).format('YYYY-MM-DD')
+  return dayjs.tz(`${datePart} ${localTime}`, timezone).toDate()
+}
+
+function addCalendarDays(value: Date, days: number, timezone: string) {
+  const local = dayjs(value).tz(timezone)
+  return dayjs.tz(local.add(days, 'day').format('YYYY-MM-DD HH:mm:ss.SSS'), timezone).toDate()
+}
+
+export function calculateCollectionsSchedule(expirationAt: Date, timezone: string, reminderLocalTime = '09:00') {
+  if (!isValidIanaTimezone(timezone)) throw new ValidationError('A valid IANA timezone is required')
+  if (!/^([01]\d|2[0-3]):[0-5]\d$/.test(reminderLocalTime)) throw new ValidationError('Reminder local time must use HH:mm')
+  const expiry = dayjs(expirationAt).tz(timezone)
+  const reminderForDaysBefore = (days: number) => atLocalTime(expiry.subtract(days, 'day').toDate(), timezone, reminderLocalTime)
+  return {
+    originalExpirationAt: new Date(expirationAt),
+    reminder14At: reminderForDaysBefore(14),
+    reminder7At: reminderForDaysBefore(7),
+    reminder48At: new Date(expirationAt.getTime() - 48 * 60 * 60 * 1000),
+    reminder24At: new Date(expirationAt.getTime() - 24 * 60 * 60 * 1000),
+    finalSuspensionAt: addCalendarDays(expirationAt, 30, timezone),
+  }
+}
+
+function formatForCase(value: Date, locale: NotificationLocale, timezone: string) {
+  return formatLocalizedDate(value, locale, {
+    year: 'numeric', month: 'long', day: 'numeric', hour: '2-digit', minute: '2-digit', timeZone: timezone,
+  })
+}
+
+function customerMessage(caseData: any, milestone: CollectionsMilestone, locale: NotificationLocale, graceDay?: number) {
+  const copy = labels[locale]
+  const amount = formatLocalizedCurrency(caseData.invoice.amountDue, caseData.invoice.currency, locale)
+  const expiry = formatForCase(caseData.originalExpirationAt, locale, caseData.billingAccount.timezone)
+  const suspension = formatForCase(caseData.finalSuspensionAt, locale, caseData.billingAccount.timezone)
+  const core = milestone === 'GRACE_DAILY' || milestone === 'GRACE_FINAL'
+    ? copy.grace(caseData.invoice.invoiceNumber ?? caseData.invoice.id, amount, graceDay ?? 1, Math.max(0, 30 - (graceDay ?? 1)), suspension)
+    : copy.due(caseData.invoice.invoiceNumber ?? caseData.invoice.id, amount, expiry)
+  return { title: copy.titles[milestone], body: `${core}\n\n${copy.action}`, amount, expiry, suspension }
+}
+
+function effectiveContactLocale(contact: any, account: any): NotificationLocale {
+  const enabled = account.enabledCommunicationLocales as string[]
+  const employeeLocale = contact.employee?.preferredLanguage
+  return coerceNotificationLocale(
+    contact.locale && enabled.includes(contact.locale)
+      ? contact.locale
+      : employeeLocale && enabled.includes(employeeLocale)
+        ? employeeLocale
+        : account.defaultCommunicationLocale,
+  )
+}
+
+async function sendOverrideChangedNotification(caseId: string, overrideId: string, action: 'created' | 'revoked') {
+  const caseData = await prisma.collectionsCase.findUnique({
+    where: { id: caseId },
+    include: {
+      invoice: true,
+      billingAccount: { include: { billingContacts: { where: { isActive: true, receivePaymentNotices: true, verifiedAt: { not: null } }, include: { employee: true } } } },
+      overrides: { where: { id: overrideId }, take: 1 },
+    },
+  }) as any
+  const override = caseData?.overrides?.[0]
+  if (!caseData || !override) return
+  for (const contact of caseData.billingAccount.billingContacts) {
+    const locale = effectiveContactLocale(contact, caseData.billingAccount)
+    const copy = overrideCopy[locale]
+    const invoice = caseData.invoice.invoiceNumber ?? caseData.invoice.id
+    const until = formatForCase(override.expiresAt, locale, caseData.billingAccount.timezone)
+    await sendNotification({
+      type: 'COLLECTIONS_OVERRIDE_CHANGED',
+      title: copy.title,
+      body: action === 'created' ? copy.created(invoice, until) : copy.revoked(invoice),
+      companyId: caseData.companyId,
+      employeeId: contact.employeeId ?? undefined,
+      billingContactId: contact.employeeId ? undefined : contact.id,
+      channels: contact.employeeId ? ['IN_APP', 'EMAIL'] : ['EMAIL'],
+      locale,
+      templateKey: `subscription.collections_override_${action}.v1`,
+      idempotencyKey: `collections:${caseData.invoiceId}:override:${overrideId}:${action}:${contact.id}`,
+      sourceType: 'collections_case',
+      sourceId: caseData.id,
+      data: { collectionsCaseId: caseData.id, invoiceId: caseData.invoiceId, overrideId, action, timezone: caseData.billingAccount.timezone, templateVersion: 1, localizationFallback: false },
+      policy: { mandatory: true },
+    })
+  }
+}
+
+async function sendMilestoneNotifications(caseData: any, milestone: CollectionsMilestone, eventKey: string, graceDay?: number) {
+  for (const contact of caseData.billingAccount.billingContacts) {
+    const locale = effectiveContactLocale(contact, caseData.billingAccount)
+    const content = customerMessage(caseData, milestone, locale, graceDay)
+    await sendNotification({
+      type: typeByMilestone[milestone],
+      title: content.title,
+      body: content.body,
+      data: {
+        collectionsCaseId: caseData.id,
+        invoiceId: caseData.invoiceId,
+        invoiceNumber: caseData.invoice.invoiceNumber,
+        amountDue: caseData.invoice.amountDue,
+        currency: caseData.invoice.currency,
+        originalExpirationAt: caseData.originalExpirationAt,
+        finalSuspensionAt: caseData.finalSuspensionAt,
+        graceDay: graceDay ?? null,
+        timezone: caseData.billingAccount.timezone,
+        templateVersion: 1,
+        localizationFallback: false,
+      },
+      companyId: caseData.companyId,
+      employeeId: contact.employeeId ?? undefined,
+      billingContactId: contact.employeeId ? undefined : contact.id,
+      channels: contact.employeeId ? ['IN_APP', 'EMAIL'] : ['EMAIL'],
+      locale,
+      templateKey: templateByMilestone[milestone],
+      idempotencyKey: `collections:${caseData.invoiceId}:${eventKey}:${contact.id}`,
+      sourceType: 'collections_case',
+      sourceId: caseData.id,
+      policy: { mandatory: true },
+    })
+  }
+
+  const admin = caseData.collectionsOwnerAdmin
+  if (admin) {
+    const emailMilestone = milestone === 'DUE_48H' || milestone === 'DUE_24H'
+    const internalLocale = coerceNotificationLocale(admin.preferredLocale)
+    const companyName = caseData.invoice.company.name
+    await sendNotification({
+      type: milestone === 'DUE_48H' ? 'COLLECTIONS_CALL_REQUIRED' : typeByMilestone[milestone],
+      title: `Collections: ${companyName}`,
+      body: `${caseData.invoice.invoiceNumber ?? caseData.invoice.id} · ${milestone} · ${caseData.billingAccount.defaultCommunicationLocale}`,
+      companyId: caseData.companyId,
+      adminUserId: admin.id,
+      channels: emailMilestone ? ['IN_APP', 'EMAIL'] : ['IN_APP'],
+      locale: internalLocale,
+      idempotencyKey: `collections:${caseData.invoiceId}:${eventKey}:admin:${admin.id}`,
+      sourceType: 'collections_case',
+      sourceId: caseData.id,
+      policy: { mandatory: true },
+    })
+  }
+}
+
+async function createRequiredCallTask(caseData: any) {
+  const contact = caseData.billingAccount.billingContacts.find((item: any) => item.isPrimary) ?? caseData.billingAccount.billingContacts[0]
+  if (!contact || !caseData.collectionsOwnerAdmin) return null
+  const locale = effectiveContactLocale(contact, caseData.billingAccount)
+  const content = customerMessage(caseData, 'DUE_48H', locale)
+  return prisma.collectionsCallTask.upsert({
+    where: { collectionsCaseId_taskType: { collectionsCaseId: caseData.id, taskType: 'PRE_EXPIRY_48H_CALL' } },
+    update: {},
+    create: {
+      collectionsCaseId: caseData.id,
+      taskType: 'PRE_EXPIRY_48H_CALL',
+      assignedAdminId: caseData.collectionsOwnerAdmin.id,
+      billingContactId: contact.id,
+      dueAt: caseData.reminder48At,
+      companyDefaultLocale: caseData.billingAccount.defaultCommunicationLocale,
+      contactLocale: locale,
+      customerScript: labels[locale].callScript(caseData.invoice.company.name, caseData.invoice.invoiceNumber ?? caseData.invoice.id, content.amount, content.expiry),
+    },
+  })
+}
+
+async function getRenewalPrice(plan: string, billingPeriod: string) {
+  const configured = await prisma.pricingConfig.findUnique({ where: { plan_billingPeriod: { plan, billingPeriod } } })
+  return configured?.amount ?? (PLAN_PRICES as any)[plan]?.[billingPeriod]?.MAD
+}
+
+export async function ensureRenewalCollectionsCases(now = new Date()) {
+  if (!flag('SUBSCRIPTION_COLLECTIONS_NOTIFICATIONS_ENABLED')) return 0
+  const horizon = new Date(now.getTime() + 21 * 24 * 60 * 60 * 1000)
+  const subscriptions = await prisma.subscription.findMany({
+    where: { status: 'ACTIVE', currentPeriodEnd: { not: null, lte: horizon, gt: new Date(now.getTime() - 31 * 24 * 60 * 60 * 1000) }, cancelAtPeriodEnd: false },
+    include: { company: { include: { employees: { where: { role: 'OWNER', isActive: true }, orderBy: { createdAt: 'asc' }, take: 1 } } } },
+  })
+  let createdCount = 0
+  for (const subscription of subscriptions as any[]) {
+    if (!subscription.currentPeriodEnd) continue
+    const owner = subscription.company.employees[0]
+    const account = await ensurePrimaryBillingAccount(subscription.companyId, owner?.id)
+    const schedule = calculateCollectionsSchedule(subscription.currentPeriodEnd, account.timezone, account.reminderLocalTime)
+    const renewalKey = `${subscription.id}:${subscription.currentPeriodEnd.toISOString()}`
+    const existing = await prisma.billingInvoice.findUnique({ where: { renewalKey }, include: { collectionsCase: true } })
+    if (existing?.collectionsCase) continue
+    const amount = await getRenewalPrice(subscription.plan, subscription.billingPeriod)
+    if (!Number.isInteger(amount) || amount <= 0) continue
+    const lastInvoice = await prisma.billingInvoice.findFirst({
+      where: { subscriptionId: subscription.id, status: 'PAID' },
+      orderBy: { paidAt: 'desc' },
+      select: { collectionMethod: true },
+    })
+    const enabledMethods = getPaymentOptions(coerceNotificationLocale(account.defaultCommunicationLocale)).methods.filter((item: any) => item.enabled).map((item: any) => item.method)
+    const collectionMethod = enabledMethods.includes(lastInvoice?.collectionMethod) ? lastInvoice!.collectionMethod : (enabledMethods[0] ?? 'STRIPE')
+    const assignee = account.collectionsOwnerAdminId
+      ? await prisma.adminUser.findFirst({ where: { id: account.collectionsOwnerAdminId, isActive: true } })
+      : await prisma.adminUser.findFirst({ where: { isActive: true, role: { in: ['FINANCE', 'ADMIN', 'SUPER_ADMIN'] } }, orderBy: { createdAt: 'asc' } })
+    const ready = isValidIanaTimezone(account.timezone)
+      && account.billingContacts.some((contact: any) => contact.isActive && contact.receivePaymentNotices && contact.verifiedAt)
+      && Boolean(assignee)
+
+    const platformBillingSettings = await getPlatformBillingSettings()
+    await prisma.$transaction(async (tx: any) => {
+      let invoice = existing
+      if (!invoice) {
+        const tax = calculateTaxForAccount(amount, account, platformBillingSettings.taxRate)
+        const invoiceNumber = `INV-${now.getUTCFullYear()}-${crypto.randomUUID().slice(0, 8).toUpperCase()}`
+        invoice = await tx.billingInvoice.create({
+          data: {
+            billingAccountId: account.id,
+            companyId: subscription.companyId,
+            subscriptionId: subscription.id,
+            invoiceNumber,
+            invoiceType: 'SUBSCRIPTION_RENEWAL',
+            status: 'OPEN',
+            currency: subscription.currency,
+            subtotalAmount: amount,
+            taxAmount: tax.taxAmount,
+            totalAmount: tax.totalAmount,
+            amountDue: tax.totalAmount,
+            invoiceDate: now,
+            dueAt: subscription.currentPeriodEnd,
+            finalizedAt: now,
+            billingName: account.legalName,
+            billingEmail: account.billingEmail,
+            billingAddress: account.billingAddress ?? undefined,
+            paymentProvider: collectionMethod === 'STRIPE' ? 'STRIPE' : 'MANUAL',
+            collectionMethod,
+            requestedPlan: subscription.plan,
+            requestedBillingPeriod: subscription.billingPeriod,
+            renewalKey,
+            isSubscriptionBlocking: true,
+            metadata: { source: 'renewal_collections_worker' },
+            lineItems: {
+              create: [
+                {
+                  subscriptionId: subscription.id,
+                  plan: subscription.plan,
+                  type: 'SUBSCRIPTION_FEE',
+                  description: `${subscription.plan} subscription renewal — ${subscription.billingPeriod}`,
+                  quantity: 1,
+                  unitAmount: amount,
+                  amount,
+                  currency: subscription.currency,
+                  periodStart: subscription.currentPeriodEnd,
+                  periodEnd: addBillingPeriod(subscription.currentPeriodEnd, subscription.billingPeriod),
+                },
+                ...taxLineItem(tax, subscription.currency),
+              ],
+            },
+            ...(taxRecordCreate(account, tax) ? { taxRecords: taxRecordCreate(account, tax) } : {}),
+          },
+        })
+        await tx.subscriptionInvoice.create({
+          data: {
+            companyId: subscription.companyId,
+            subscriptionId: subscription.id,
+            requestedPlan: subscription.plan,
+            requestedBillingPeriod: subscription.billingPeriod,
+            amount: tax.totalAmount,
+            currency: subscription.currency,
+            status: 'PENDING',
+            paymentProvider: collectionMethod === 'STRIPE' ? 'STRIPE' : 'MANUAL',
+            billingInvoiceId: invoice!.id,
+            dueAt: subscription.currentPeriodEnd,
+          },
+        })
+      }
+      if (!invoice) throw new Error('Renewal invoice creation failed')
+      await tx.collectionsCase.create({
+        data: {
+          invoiceId: invoice.id,
+          subscriptionId: subscription.id,
+          billingAccountId: account.id,
+          companyId: subscription.companyId,
+          status: now >= schedule.originalExpirationAt ? 'GRACE_PERIOD' : 'SCHEDULED',
+          ...schedule,
+          graceStartedAt: now >= schedule.originalExpirationAt ? schedule.originalExpirationAt : null,
+          nextActionAt: ready ? schedule.reminder14At : null,
+          collectionsOwnerAdminId: assignee?.id ?? null,
+        },
+      })
+    })
+    createdCount += 1
+  }
+  return createdCount
+}
+
+function nextReminderAfter(caseData: any, now: Date) {
+  const candidates = [caseData.reminder14At, caseData.reminder7At, caseData.reminder48At, caseData.reminder24At, caseData.originalExpirationAt]
+    .map((value: Date | string) => new Date(value))
+    .filter((value: Date) => value > now)
+    .sort((a: Date, b: Date) => a.getTime() - b.getTime())
+  return candidates[0] ?? caseData.originalExpirationAt
+}
+
+async function recordCollectionsEvent(caseData: any, key: string, eventType: string, payload: Record<string, unknown> = {}) {
+  try {
+    await prisma.collectionsEvent.create({
+      data: { collectionsCaseId: caseData.id, companyId: caseData.companyId, eventType, idempotencyKey: key, payload: payload as any },
+    })
+    return true
+  } catch (error: any) {
+    if (error?.code === 'P2002') return false
+    throw error
+  }
+}
+
+async function processMilestone(caseData: any, milestone: CollectionsMilestone, key: string, graceDay?: number) {
+  const exists = await prisma.collectionsEvent.findUnique({ where: { collectionsCaseId_idempotencyKey: { collectionsCaseId: caseData.id, idempotencyKey: key } } })
+  if (exists) return false
+  await sendMilestoneNotifications(caseData, milestone, key, graceDay)
+  if (milestone === 'DUE_48H') await createRequiredCallTask(caseData)
+  return recordCollectionsEvent(caseData, key, `collections.${milestone.toLowerCase()}`, { graceDay: graceDay ?? null })
+}
+
+async function processCollectionsCase(caseId: string, now: Date) {
+  const caseData = await prisma.collectionsCase.findUnique({
+    where: { id: caseId },
+    include: {
+      invoice: { include: { company: true } },
+      subscription: true,
+      billingAccount: { include: { billingContacts: { where: { isActive: true, receivePaymentNotices: true, verifiedAt: { not: null } }, include: { employee: true }, orderBy: [{ isPrimary: 'desc' }, { createdAt: 'asc' }] } } },
+      collectionsOwnerAdmin: true,
+      overrides: { where: { status: 'ACTIVE' }, orderBy: { expiresAt: 'desc' } },
+    },
+  }) as any
+  if (!caseData || ['RESOLVED', 'SUSPENDED'].includes(caseData.status)) return
+  if (caseData.invoice.status === 'PAID') {
+    await prisma.collectionsCase.update({ where: { id: caseData.id }, data: { status: 'RESOLVED', resolvedAt: now, nextActionAt: null } })
+    await prisma.collectionsCallTask.updateMany({ where: { collectionsCaseId: caseData.id, status: 'OPEN' }, data: { status: 'CANCELLED', cancellationReason: 'PAYMENT_CONFIRMED' } })
+    return
+  }
+  const configured = isValidIanaTimezone(caseData.billingAccount.timezone)
+    && caseData.billingAccount.billingContacts.length > 0
+    && caseData.collectionsOwnerAdmin?.isActive
+  if (!configured) {
+    const safeTimezone = isValidIanaTimezone(caseData.billingAccount.timezone) ? caseData.billingAccount.timezone : 'UTC'
+    const eventKey = `configuration-blocked:${localDate(now, safeTimezone)}`
+    const firstOccurrenceToday = await recordCollectionsEvent(caseData, eventKey, 'collections.configuration_blocked')
+    if (firstOccurrenceToday && caseData.collectionsOwnerAdmin?.isActive) {
+      const locale = coerceNotificationLocale(caseData.collectionsOwnerAdmin.preferredLocale)
+      const copy = configurationCopy[locale]
+      await sendNotification({
+        type: 'COLLECTIONS_CALL_REQUIRED',
+        title: copy.title,
+        body: copy.body(caseData.invoice.company.name),
+        companyId: caseData.companyId,
+        adminUserId: caseData.collectionsOwnerAdmin.id,
+        channels: ['IN_APP', 'EMAIL'],
+        locale,
+        templateKey: 'subscription.collections_configuration_required.v1',
+        idempotencyKey: `collections:${caseData.invoiceId}:${eventKey}:admin:${caseData.collectionsOwnerAdmin.id}`,
+        sourceType: 'collections_case',
+        sourceId: caseData.id,
+        data: { collectionsCaseId: caseData.id, invoiceId: caseData.invoiceId, timezone: caseData.billingAccount.timezone, templateVersion: 1 },
+        policy: { mandatory: true },
+      })
+    }
+    await prisma.collectionsCase.update({ where: { id: caseData.id }, data: { nextActionAt: new Date(now.getTime() + 24 * 60 * 60 * 1000) } })
+    return
+  }
+
+  for (const override of caseData.overrides) {
+    if (override.expiresAt <= now) await prisma.collectionsOverride.update({ where: { id: override.id }, data: { status: 'EXPIRED' } })
+  }
+  const activeOverride = caseData.overrides.find((override: any) => override.expiresAt > now)
+
+  if (now < caseData.originalExpirationAt) {
+    const milestones: Array<[CollectionsMilestone, Date, string]> = [
+      ['DUE_14D', caseData.reminder14At, 'due-14d'],
+      ['DUE_7D', caseData.reminder7At, 'due-7d'],
+      ['DUE_48H', caseData.reminder48At, 'due-48h'],
+      ['DUE_24H', caseData.reminder24At, 'due-24h'],
+    ]
+    const due = milestones.filter((item) => item[1] <= now).reverse()
+    if (due[0] && !activeOverride?.pauseNotifications) await processMilestone(caseData, due[0][0], due[0][2])
+    await prisma.collectionsCase.update({
+      where: { id: caseData.id },
+      data: { status: due.length ? 'PRE_DUE' : 'SCHEDULED', nextActionAt: nextReminderAfter(caseData, now), version: { increment: 1 } },
+    })
+    return
+  }
+
+  if (caseData.status !== 'GRACE_PERIOD') {
+    await prisma.collectionsCase.update({ where: { id: caseData.id }, data: { status: 'GRACE_PERIOD', graceStartedAt: caseData.originalExpirationAt } })
+  }
+  const suspensionAt = activeOverride?.revisedSuspensionAt ?? caseData.finalSuspensionAt
+  if (now >= suspensionAt) {
+    if (activeOverride?.pauseSuspension || !flag('SUBSCRIPTION_AUTOMATIC_SUSPENSION_ENABLED')) {
+      await prisma.collectionsCase.update({ where: { id: caseData.id }, data: { nextActionAt: activeOverride?.expiresAt ?? new Date(now.getTime() + 60 * 60 * 1000) } })
+      return
+    }
+    const suspended = await prisma.$transaction(async (tx: any) => {
+      const unpaid = await tx.billingInvoice.findFirst({ where: { id: caseData.invoiceId, status: { not: 'PAID' }, amountDue: { gt: 0 } } })
+      if (!unpaid) return false
+      const changed = await tx.collectionsCase.updateMany({ where: { id: caseData.id, status: { in: ['SCHEDULED', 'PRE_DUE', 'GRACE_PERIOD'] } }, data: { status: 'SUSPENDED', suspendedAt: now, nextActionAt: null } })
+      if (changed.count !== 1) return false
+      await tx.subscription.update({ where: { id: caseData.subscriptionId }, data: { status: 'SUSPENDED', suspendedAt: now } })
+      await tx.collectionsEvent.create({ data: { collectionsCaseId: caseData.id, companyId: caseData.companyId, eventType: 'collections.suspended', idempotencyKey: 'suspended', payload: { finalSuspensionAt: suspensionAt } } })
+      await tx.subscriptionEvent.create({ data: { subscriptionId: caseData.subscriptionId, companyId: caseData.companyId, eventType: 'subscription.suspended', source: 'collections_worker', payload: { invoiceId: caseData.invoiceId }, occurredAt: now } })
+      await tx.billingEvent.create({ data: { billingAccountId: caseData.billingAccountId, invoiceId: caseData.invoiceId, subscriptionId: caseData.subscriptionId, companyId: caseData.companyId, eventType: 'collections.suspended', source: 'system', payload: {}, occurredAt: now } })
+      return true
+    })
+    if (suspended) {
+      for (const contact of caseData.billingAccount.billingContacts) {
+        const locale = effectiveContactLocale(contact, caseData.billingAccount)
+        const copy = suspensionCopy[locale]
+        const invoice = caseData.invoice.invoiceNumber ?? caseData.invoiceId
+        await sendNotification({
+          type: 'SUBSCRIPTION_SUSPENDED',
+          title: copy.title,
+          body: copy.body(invoice),
+          companyId: caseData.companyId,
+          employeeId: contact.employeeId ?? undefined,
+          billingContactId: contact.employeeId ? undefined : contact.id,
+          channels: contact.employeeId ? ['IN_APP', 'EMAIL'] : ['EMAIL'],
+          locale,
+          templateKey: 'subscription.suspended.v1',
+          idempotencyKey: `collections:${caseData.invoiceId}:suspended:${contact.id}`,
+          sourceType: 'collections_case',
+          sourceId: caseData.id,
+          data: { collectionsCaseId: caseData.id, invoiceId: caseData.invoiceId, timezone: caseData.billingAccount.timezone, templateVersion: 1, localizationFallback: false },
+          policy: { mandatory: true },
+        })
+      }
+    }
+    return
+  }
+
+  const expiryDay = dayjs(caseData.originalExpirationAt).tz(caseData.billingAccount.timezone).startOf('day')
+  const nowDay = dayjs(now).tz(caseData.billingAccount.timezone).startOf('day')
+  const graceDay = Math.max(1, Math.min(30, nowDay.diff(expiryDay, 'day') + 1))
+  const localKey = localDate(now, caseData.billingAccount.timezone)
+  if (!activeOverride?.pauseNotifications) {
+    await processMilestone(caseData, graceDay >= 30 ? 'GRACE_FINAL' : 'GRACE_DAILY', `grace:${localKey}`, graceDay)
+  }
+  const tomorrow = dayjs(now).tz(caseData.billingAccount.timezone).add(1, 'day').toDate()
+  const nextDaily = atLocalTime(tomorrow, caseData.billingAccount.timezone, caseData.billingAccount.reminderLocalTime)
+  await prisma.collectionsCase.update({ where: { id: caseData.id }, data: { nextActionAt: nextDaily < suspensionAt ? nextDaily : suspensionAt, version: { increment: 1 } } })
+}
+
+export async function runCollectionsWorker(now = new Date()) {
+  if (!flag('SUBSCRIPTION_COLLECTIONS_NOTIFICATIONS_ENABLED')) return 0
+  await ensureRenewalCollectionsCases(now)
+  const cases = await prisma.collectionsCase.findMany({
+    where: { status: { in: ['SCHEDULED', 'PRE_DUE', 'GRACE_PERIOD'] }, nextActionAt: { lte: now }, OR: [{ processingLeaseUntil: null }, { processingLeaseUntil: { lt: now } }] },
+    select: { id: true, version: true },
+    orderBy: { nextActionAt: 'asc' },
+    take: 100,
+  })
+  let processed = 0
+  for (const item of cases) {
+    const workerId = crypto.randomUUID()
+    const claimed = await prisma.collectionsCase.updateMany({
+      where: { id: item.id, version: item.version, OR: [{ processingLeaseUntil: null }, { processingLeaseUntil: { lt: now } }] },
+      data: { processingLeaseUntil: new Date(now.getTime() + 5 * 60 * 1000), processingBy: workerId, version: { increment: 1 } },
+    })
+    if (claimed.count !== 1) continue
+    try {
+      await processCollectionsCase(item.id, now)
+      processed += 1
+    } finally {
+      await prisma.collectionsCase.updateMany({ where: { id: item.id, processingBy: workerId }, data: { processingLeaseUntil: null, processingBy: null } })
+    }
+  }
+  return processed
+}
+
+export async function listCollectionsCases(query: { status?: string; assignedTo?: string; actionDueBefore?: string; page: number; pageSize: number }) {
+  const where: any = {
+    ...(query.status ? { status: query.status } : {}),
+    ...(query.assignedTo ? { collectionsOwnerAdminId: query.assignedTo } : {}),
+    ...(query.actionDueBefore ? { nextActionAt: { lte: new Date(query.actionDueBefore) } } : {}),
+  }
+  const [data, total] = await Promise.all([
+    prisma.collectionsCase.findMany({
+      where,
+      include: {
+        invoice: { include: { company: true } },
+        billingAccount: { include: { billingContacts: { where: { isActive: true, receivePaymentNotices: true } } } },
+        collectionsOwnerAdmin: { select: { id: true, firstName: true, lastName: true, email: true } },
+        tasks: { where: { status: 'OPEN' }, orderBy: { dueAt: 'asc' } },
+        overrides: { where: { status: 'ACTIVE' }, orderBy: { expiresAt: 'desc' } },
+      },
+      orderBy: [{ nextActionAt: 'asc' }, { originalExpirationAt: 'asc' }],
+      skip: (query.page - 1) * query.pageSize,
+      take: query.pageSize,
+    }),
+    prisma.collectionsCase.count({ where }),
+  ])
+  return { data, total, page: query.page, pageSize: query.pageSize, totalPages: Math.max(1, Math.ceil(total / query.pageSize)) }
+}
+
+export async function getCollectionsCase(caseId: string) {
+  const value = await prisma.collectionsCase.findUnique({
+    where: { id: caseId },
+    include: { invoice: { include: { company: true, manualPaymentSubmissions: { include: { documents: true } } } }, billingAccount: { include: { billingContacts: true } }, collectionsOwnerAdmin: true, tasks: { orderBy: { createdAt: 'desc' } }, overrides: { orderBy: { createdAt: 'desc' } }, events: { orderBy: { occurredAt: 'desc' } } },
+  })
+  if (!value) throw new NotFoundError('Collections case not found')
+  return value
+}
+
+export async function assignCollectionsCase(caseId: string, adminId: string, actorId: string) {
+  const admin = await prisma.adminUser.findFirst({ where: { id: adminId, isActive: true, role: { in: ['FINANCE', 'ADMIN', 'SUPER_ADMIN'] } } })
+  if (!admin) throw new ValidationError('Assignee must be an active finance-capable admin')
+  return prisma.$transaction(async (tx: any) => {
+    const value = await tx.collectionsCase.update({ where: { id: caseId }, data: { collectionsOwnerAdminId: adminId } })
+    await tx.collectionsCallTask.updateMany({ where: { collectionsCaseId: caseId, status: 'OPEN' }, data: { assignedAdminId: adminId } })
+    await tx.collectionsEvent.create({ data: { collectionsCaseId: caseId, companyId: value.companyId, eventType: 'collections.assigned', idempotencyKey: `assigned:${adminId}:${Date.now()}`, actorType: 'admin', actorId, payload: { assignedAdminId: adminId } } })
+    return value
+  })
+}
+
+async function assertTaskActor(task: any, actorId: string) {
+  if (task.assignedAdminId === actorId) return
+  const actor = await prisma.adminUser.findUnique({ where: { id: actorId } })
+  if (!actor || !['SUPER_ADMIN', 'ADMIN'].includes(actor.role)) throw new ForbiddenError('Only the assigned collections admin may complete this task')
+}
+
+export async function recordCallOutcome(taskId: string, data: { outcome: string; note?: string; promisedPaymentAt?: string; nextFollowUpAt?: string }, adminId: string) {
+  const task = await prisma.collectionsCallTask.findUnique({ where: { id: taskId }, include: { collectionsCase: true } })
+  if (!task) throw new NotFoundError('Collections task not found')
+  if (task.status !== 'OPEN') throw new ConflictError('Collections task is not open')
+  await assertTaskActor(task, adminId)
+  const completedAt = new Date()
+  return prisma.$transaction(async (tx: any) => {
+    const updated = await tx.collectionsCallTask.update({
+      where: { id: taskId },
+      data: { status: 'COMPLETED', outcome: data.outcome as any, note: data.note, promisedPaymentAt: data.promisedPaymentAt ? new Date(data.promisedPaymentAt) : null, nextFollowUpAt: data.nextFollowUpAt ? new Date(data.nextFollowUpAt) : null, completedByAdminId: adminId, completedAt },
+    })
+    if (data.outcome === 'PAYMENT_PROMISED' && data.nextFollowUpAt) {
+      await tx.collectionsCallTask.upsert({
+        where: { collectionsCaseId_taskType: { collectionsCaseId: task.collectionsCaseId, taskType: 'PAYMENT_PROMISE_FOLLOW_UP' } },
+        update: { status: 'OPEN', assignedAdminId: task.assignedAdminId, dueAt: new Date(data.nextFollowUpAt), outcome: null, completedAt: null, completedByAdminId: null },
+        create: { collectionsCaseId: task.collectionsCaseId, taskType: 'PAYMENT_PROMISE_FOLLOW_UP', assignedAdminId: task.assignedAdminId, billingContactId: task.billingContactId, dueAt: new Date(data.nextFollowUpAt), companyDefaultLocale: task.companyDefaultLocale, contactLocale: task.contactLocale, customerScript: task.customerScript },
+      })
+    }
+    await tx.collectionsEvent.create({ data: { collectionsCaseId: task.collectionsCaseId, companyId: task.collectionsCase.companyId, eventType: 'collections.call_outcome', idempotencyKey: `call-outcome:${task.id}`, actorType: 'admin', actorId: adminId, payload: { outcome: data.outcome, note: data.note ?? null, promisedPaymentAt: data.promisedPaymentAt ?? null } } })
+    return updated
+  })
+}
+
+export async function createCollectionsOverride(caseId: string, data: { type: string; reason: string; expiresAt: string; revisedSuspensionAt?: string; pauseSuspension: boolean; pauseNotifications: boolean }, adminId: string) {
+  const expiresAt = new Date(data.expiresAt)
+  if (expiresAt <= new Date() || expiresAt.getTime() > Date.now() + 90 * 24 * 60 * 60 * 1000) throw new ValidationError('Override expiry must be in the future and no more than 90 days away')
+  const value = await prisma.collectionsCase.findUnique({ where: { id: caseId } })
+  if (!value) throw new NotFoundError('Collections case not found')
+  const revisedSuspensionAt = data.revisedSuspensionAt ? new Date(data.revisedSuspensionAt) : null
+  if (revisedSuspensionAt && (revisedSuspensionAt <= value.originalExpirationAt || revisedSuspensionAt > expiresAt)) {
+    throw new ValidationError('Revised suspension time must be after the original expiration and no later than the override expiry')
+  }
+  const override = await prisma.$transaction(async (tx: any) => {
+    const active = await tx.collectionsOverride.findFirst({ where: { collectionsCaseId: caseId, status: 'ACTIVE', expiresAt: { gt: new Date() } } })
+    if (active) throw new ConflictError('Revoke the active collections override before creating another')
+    const override = await tx.collectionsOverride.create({ data: { collectionsCaseId: caseId, type: data.type as any, reason: data.reason, expiresAt, revisedSuspensionAt, pauseSuspension: data.pauseSuspension, pauseNotifications: data.pauseNotifications, createdByAdminId: adminId } })
+    await tx.collectionsEvent.create({ data: { collectionsCaseId: caseId, companyId: value.companyId, eventType: 'collections.override_created', idempotencyKey: `override:${override.id}:created`, actorType: 'admin', actorId: adminId, payload: { overrideId: override.id, type: override.type, expiresAt } } })
+    return override
+  }, { isolationLevel: 'Serializable' as any })
+  await sendOverrideChangedNotification(caseId, override.id, 'created')
+  return override
+}
+
+export async function revokeCollectionsOverride(caseId: string, overrideId: string, adminId: string) {
+  const value = await prisma.collectionsOverride.findFirst({ where: { id: overrideId, collectionsCaseId: caseId, status: 'ACTIVE' }, include: { collectionsCase: true } })
+  if (!value) throw new NotFoundError('Active collections override not found')
+  const updated = await prisma.$transaction(async (tx: any) => {
+    const updated = await tx.collectionsOverride.update({ where: { id: overrideId }, data: { status: 'REVOKED', revokedByAdminId: adminId, revokedAt: new Date() } })
+    await tx.collectionsCase.update({ where: { id: caseId }, data: { nextActionAt: new Date() } })
+    await tx.collectionsEvent.create({ data: { collectionsCaseId: caseId, companyId: value.collectionsCase.companyId, eventType: 'collections.override_revoked', idempotencyKey: `override:${overrideId}:revoked`, actorType: 'admin', actorId: adminId, payload: { overrideId } } })
+    return updated
+  })
+  await sendOverrideChangedNotification(caseId, overrideId, 'revoked')
+  return updated
+}

apps/api/src/modules/subscriptions/subscription.manual.schemas.test.ts

@@ -0,0 +1,39 @@
+import { describe, expect, it } from 'vitest'
+import {
+  communicationSettingsSchema,
+  createManualPaymentSubmissionSchema,
+  manualCheckoutSchema,
+} from './subscription.schemas'
+import { addBillingPeriod, normalizeExternalReference } from './subscription.manual.service'
+
+describe('manual subscription payment contracts', () => {
+  it('accepts only bank transfer and check manual checkout', () => {
+    const base = { plan: 'GROWTH', billingPeriod: 'ANNUAL', currency: 'MAD', idempotencyKey: crypto.randomUUID() }
+    expect(manualCheckoutSchema.safeParse({ ...base, method: 'BANK_TRANSFER' }).success).toBe(true)
+    expect(manualCheckoutSchema.safeParse({ ...base, method: 'STRIPE' }).success).toBe(false)
+  })
+
+  it('normalizes references without discarding the display value', () => {
+    const submittedReference = '  bank   txn-123  '
+    const parsed = createManualPaymentSubmissionSchema.parse({ method: 'BANK_TRANSFER', submittedReference, idempotencyKey: crypto.randomUUID() })
+    expect(parsed.submittedReference).toBe('bank   txn-123')
+    expect(normalizeExternalReference(parsed.submittedReference)).toBe('BANK TXN-123')
+  })
+
+  it('enforces the company-enabled communication language set', () => {
+    const valid = {
+      timezone: 'Africa/Casablanca', reminderLocalTime: '09:00',
+      enabledCommunicationLocales: ['ar', 'fr'], defaultCommunicationLocale: 'fr',
+      contacts: [{ email: 'billing@example.ma', locale: 'ar', isPrimary: true, receivePaymentNotices: true, isActive: true }],
+    }
+    expect(communicationSettingsSchema.safeParse(valid).success).toBe(true)
+    expect(communicationSettingsSchema.safeParse({ ...valid, defaultCommunicationLocale: 'en' }).success).toBe(false)
+    expect(communicationSettingsSchema.safeParse({ ...valid, contacts: [{ ...valid.contacts[0], locale: 'en' }] }).success).toBe(false)
+    expect(communicationSettingsSchema.safeParse({ ...valid, enabledCommunicationLocales: [] }).success).toBe(false)
+  })
+
+  it('clamps month-end and leap-year billing periods', () => {
+    expect(addBillingPeriod(new Date('2028-01-31T12:00:00.000Z'), 'MONTHLY').toISOString()).toBe('2028-02-29T12:00:00.000Z')
+    expect(addBillingPeriod(new Date('2028-02-29T12:00:00.000Z'), 'ANNUAL').toISOString()).toBe('2029-02-28T12:00:00.000Z')
+  })
+})

apps/api/src/modules/subscriptions/subscription.manual.service.test.ts

@@ -0,0 +1,182 @@
+import { beforeEach, describe, expect, it, vi } from 'vitest'
+import { createManualPaymentSubmission, submitManualPaymentSubmission } from './subscription.manual.service'
+import { prisma } from '../../lib/prisma'
+import { sendNotification } from '../../services/notificationService'
+
+vi.mock('../../lib/prisma', () => ({
+  prisma: {
+    $transaction: vi.fn(),
+    billingAccount: { findFirst: vi.fn(), findUnique: vi.fn(), findUniqueOrThrow: vi.fn() },
+    billingInvoice: { findFirst: vi.fn() },
+    manualPaymentSubmission: { findUnique: vi.fn(), findFirst: vi.fn(), upsert: vi.fn() },
+    adminUser: { findMany: vi.fn() },
+  },
+}))
+
+vi.mock('../../services/notificationService', () => ({
+  sendNotification: vi.fn(),
+}))
+
+vi.mock('../../lib/storage', () => ({
+  deletePrivateDocument: vi.fn(),
+  promotePaymentEvidence: vi.fn(),
+  readPrivateDocument: vi.fn(),
+  storePaymentEvidenceInQuarantine: vi.fn(),
+}))
+
+vi.mock('../../services/paymentEvidenceScanner', () => ({
+  scanPaymentEvidenceFile: vi.fn(),
+}))
+
+describe('manual subscription payment submissions', () => {
+  beforeEach(() => {
+    vi.clearAllMocks()
+  })
+
+  it('treats an already submitted payment package as idempotent without sending another notice', async () => {
+    const submission = {
+      id: 'submission_1',
+      invoiceId: 'invoice_1',
+      billingAccountId: 'billing_1',
+      companyId: 'company_1',
+      method: 'BANK_TRANSFER',
+      submittedReference: 'bank ref 123',
+      status: 'SUBMITTED',
+      submittedAt: new Date('2026-08-10T12:00:00.000Z'),
+      reviewedAt: null,
+      rejectionReason: null,
+      documents: [{ id: 'doc_1', kind: 'BANK_TRANSFER_RECEIPT', originalFilename: 'receipt.pdf', detectedMimeType: 'application/pdf', byteSize: 1024, scanStatus: 'CLEAN', uploadedAt: new Date('2026-08-10T12:01:00.000Z') }],
+      invoice: { invoiceNumber: 'INV-2026-000001' },
+    }
+    vi.mocked(prisma.$transaction).mockImplementation(async (callback: any) => callback({
+      manualPaymentSubmission: {
+        findFirst: vi.fn().mockResolvedValue(submission),
+      },
+    }))
+
+    await expect(submitManualPaymentSubmission('company_1', 'submission_1')).resolves.toMatchObject({
+      id: 'submission_1',
+      status: 'SUBMITTED',
+      documents: [{ id: 'doc_1', scanStatus: 'CLEAN' }],
+    })
+    expect(sendNotification).not.toHaveBeenCalled()
+  })
+
+  it('reuses the active submission created by a concurrent request after the invoice-level unique guard fires', async () => {
+    const concurrentSubmission = {
+      id: 'submission_2',
+      invoiceId: 'invoice_1',
+      billingAccountId: 'billing_1',
+      companyId: 'company_1',
+      method: 'BANK_TRANSFER',
+      submittedReference: 'bank ref 456',
+      normalizedSubmittedReference: 'BANK REF 456',
+      status: 'DRAFT',
+      submittedAt: null,
+      reviewedAt: null,
+      rejectionReason: null,
+      documents: [],
+    }
+    vi.mocked(prisma.billingAccount.findFirst).mockResolvedValue({
+      id: 'billing_1',
+      billingContacts: [{ id: 'contact_1' }],
+    } as never)
+    vi.mocked(prisma.billingAccount.findUniqueOrThrow).mockResolvedValue({
+      id: 'billing_1',
+      billingContacts: [{ id: 'contact_1' }],
+    } as never)
+    vi.mocked(prisma.billingInvoice.findFirst).mockResolvedValue({
+      id: 'invoice_1',
+      companyId: 'company_1',
+      billingAccountId: 'billing_1',
+      status: 'OPEN',
+      collectionMethod: 'BANK_TRANSFER',
+    } as never)
+    vi.mocked(prisma.manualPaymentSubmission.findUnique).mockResolvedValue(null as never)
+    vi.mocked(prisma.manualPaymentSubmission.findFirst)
+      .mockResolvedValueOnce(null as never)
+      .mockResolvedValueOnce(concurrentSubmission as never)
+    vi.mocked(prisma.manualPaymentSubmission.upsert).mockRejectedValueOnce({ code: 'P2002' })
+
+    await expect(createManualPaymentSubmission('company_1', 'employee_1', 'invoice_1', {
+      method: 'BANK_TRANSFER',
+      submittedReference: ' bank   ref 456 ',
+      idempotencyKey: 'idem_1',
+    })).resolves.toMatchObject({
+      id: 'submission_2',
+      status: 'DRAFT',
+      submittedReference: 'bank ref 456',
+    })
+  })
+
+  it('sends detailed customer and admin notifications when payment evidence is submitted', async () => {
+    const submittedAt = new Date('2026-08-10T12:00:00.000Z')
+    const draftSubmission = {
+      id: 'submission_3',
+      invoiceId: 'invoice_3',
+      billingAccountId: 'billing_3',
+      companyId: 'company_3',
+      method: 'CHECK',
+      submittedReference: 'check-7788',
+      status: 'DRAFT',
+      submittedAt: null,
+      reviewedAt: null,
+      rejectionReason: null,
+      documents: [{ id: 'doc_3', kind: 'CHECK_COPY', originalFilename: 'check.jpg', detectedMimeType: 'image/jpeg', byteSize: 2048, scanStatus: 'CLEAN', uploadedAt: submittedAt }],
+      invoice: {
+        id: 'invoice_3',
+        invoiceNumber: 'INV-2026-000003',
+        status: 'OPEN',
+        subscriptionId: 'subscription_3',
+      },
+    }
+    vi.mocked(prisma.$transaction).mockImplementation(async (callback: any) => callback({
+      manualPaymentSubmission: {
+        findFirst: vi.fn().mockResolvedValue(draftSubmission),
+        update: vi.fn().mockResolvedValue({ ...draftSubmission, status: 'SUBMITTED', submittedAt }),
+      },
+      billingEvent: { create: vi.fn().mockResolvedValue({ id: 'event_1' }) },
+    }))
+    vi.mocked(prisma.billingAccount.findUnique).mockResolvedValue({
+      id: 'billing_3',
+      defaultCommunicationLocale: 'en',
+      enabledCommunicationLocales: ['en'],
+      timezone: 'Africa/Casablanca',
+      billingContacts: [{ id: 'contact_3', employeeId: null, locale: 'en', employee: null }],
+    } as never)
+    vi.mocked(prisma.manualPaymentSubmission.findUnique).mockResolvedValue({
+      ...draftSubmission,
+      status: 'SUBMITTED',
+      submittedAt,
+      submittedByEmployee: { email: 'owner@example.test' },
+      documents: draftSubmission.documents,
+      invoice: {
+        id: 'invoice_3',
+        invoiceNumber: 'INV-2026-000003',
+        amountDue: 14900,
+        currency: 'MAD',
+        requestedPlan: 'STARTER',
+        requestedBillingPeriod: 'MONTHLY',
+        dueAt: new Date('2026-08-24T00:00:00.000Z'),
+        company: { name: 'Atlas car' },
+        subscription: { currentPeriodStart: null, currentPeriodEnd: null },
+        lineItems: [{ periodStart: new Date('2026-08-10T00:00:00.000Z'), periodEnd: new Date('2026-09-10T00:00:00.000Z') }],
+      },
+    } as never)
+    vi.mocked(prisma.adminUser.findMany).mockResolvedValue([{ id: 'admin_finance', preferredLocale: 'en' }] as never)
+
+    await submitManualPaymentSubmission('company_3', 'submission_3')
+
+    expect(sendNotification).toHaveBeenCalledWith(expect.objectContaining({
+      billingContactId: 'contact_3',
+      body: expect.stringContaining('Payment type: Check'),
+      data: expect.objectContaining({ amountDue: 14900, paymentType: 'CHECK' }),
+    }))
+    expect(sendNotification).toHaveBeenCalledWith(expect.objectContaining({
+      adminUserId: 'admin_finance',
+      channels: ['IN_APP', 'EMAIL'],
+      title: 'Payment evidence submitted: INV-2026-000003',
+      body: expect.stringContaining('Action required: open Admin Billing'),
+    }))
+  })
+})

apps/api/src/modules/subscriptions/subscription.payment-config.test.ts

@@ -0,0 +1,79 @@
+import { afterEach, beforeEach, describe, expect, it, vi } from 'vitest'
+
+vi.mock('../../services/stripeService', () => ({
+  getConfigurationStatus: vi.fn(),
+}))
+
+import { getConfigurationStatus } from '../../services/stripeService'
+import { getPaymentOptions } from './subscription.payment-config'
+
+const ENV_KEYS = [
+  'MANUAL_SUBSCRIPTION_PAYMENTS_ENABLED',
+  'MANUAL_PAYMENT_EVIDENCE_UPLOAD_ENABLED',
+  'PAYMENT_EVIDENCE_SCANNER_MODE',
+  'PAYMENT_EVIDENCE_SCANNER_PATH',
+  'BANK_TRANSFER_ENABLED',
+  'BANK_TRANSFER_ACCOUNT_NAME',
+  'BANK_TRANSFER_BANK_NAME',
+  'BANK_TRANSFER_ACCOUNT_REFERENCE',
+  'CHECK_PAYMENT_ENABLED',
+  'CHECK_PAYMENT_PAYEE',
+  'CHECK_PAYMENT_DELIVERY_ADDRESS',
+  'NODE_ENV',
+] as const
+
+describe('subscription payment configuration', () => {
+  const originalEnv = new Map<string, string | undefined>()
+
+  beforeEach(() => {
+    vi.mocked(getConfigurationStatus).mockReturnValue({ configured: true, problems: [] })
+    for (const key of ENV_KEYS) originalEnv.set(key, process.env[key])
+  })
+
+  afterEach(() => {
+    for (const key of ENV_KEYS) {
+      const value = originalEnv.get(key)
+      if (value === undefined) delete process.env[key]
+      else process.env[key] = value
+    }
+    originalEnv.clear()
+    vi.clearAllMocks()
+  })
+
+  it('exposes local manual payment methods when evidence scanning is ready', () => {
+    process.env.NODE_ENV = 'development'
+
+    expect(getPaymentOptions('en').methods).toEqual([
+      { method: 'STRIPE', enabled: true },
+      {
+        method: 'BANK_TRANSFER',
+        enabled: true,
+        instructions: {
+          accountName: 'RentalDriveGo SARL',
+          bankName: 'Local Development Bank',
+          accountReference: 'DEV-MA64-0000-0000-0000',
+          message: 'Enter the bank transfer reference and upload the transfer receipt.',
+        },
+      },
+      {
+        method: 'CHECK',
+        enabled: true,
+        instructions: {
+          payee: 'RentalDriveGo SARL',
+          deliveryAddress: 'Local development billing desk',
+          message: 'Enter the check number and upload a check copy.',
+        },
+      },
+    ])
+  })
+
+  it('hides manual methods in production when the evidence pipeline is not ready', () => {
+    process.env.NODE_ENV = 'production'
+    process.env.MANUAL_SUBSCRIPTION_PAYMENTS_ENABLED = 'true'
+    process.env.MANUAL_PAYMENT_EVIDENCE_UPLOAD_ENABLED = 'true'
+    process.env.BANK_TRANSFER_ENABLED = 'true'
+    process.env.CHECK_PAYMENT_ENABLED = 'true'
+
+    expect(getPaymentOptions('en').methods).toEqual([{ method: 'STRIPE', enabled: true }])
+  })
+})

apps/api/src/modules/subscriptions/subscription.payment-config.ts

@@ -0,0 +1,91 @@
+import { ValidationError } from '../../http/errors'
+import { getConfigurationStatus as getStripeConfigurationStatus } from '../../services/stripeService'
+import type { NotificationLocale } from '../../services/notificationLocalizationService'
+
+export type ManualCollectionMethod = 'BANK_TRANSFER' | 'CHECK'
+
+const isProduction = () => process.env.NODE_ENV === 'production'
+const useLocalDefaults = () => !isProduction()
+const enabled = (value: string | undefined, defaultValue = false) => value === undefined ? defaultValue : value === 'true'
+const localDefault = (value: string | undefined, fallback: string) => value?.trim() || (useLocalDefaults() ? fallback : '')
+
+const messages: Record<NotificationLocale, Record<ManualCollectionMethod, string>> = {
+  en: {
+    BANK_TRANSFER: 'Enter the bank transfer reference and upload the transfer receipt.',
+    CHECK: 'Enter the check number and upload a check copy.',
+  },
+  fr: {
+    BANK_TRANSFER: 'Saisissez la référence du virement et téléversez le reçu.',
+    CHECK: 'Saisissez le numéro du chèque et téléversez une copie.',
+  },
+  ar: {
+    BANK_TRANSFER: 'أدخل مرجع التحويل البنكي وارفع إيصال التحويل.',
+    CHECK: 'أدخل رقم الشيك وارفع نسخة من الشيك.',
+  },
+}
+
+export function manualPaymentFeatureEnabled() {
+  return enabled(process.env.MANUAL_SUBSCRIPTION_PAYMENTS_ENABLED, useLocalDefaults())
+}
+
+export function paymentEvidenceUploadEnabled() {
+  return manualPaymentFeatureEnabled() && enabled(process.env.MANUAL_PAYMENT_EVIDENCE_UPLOAD_ENABLED, useLocalDefaults())
+}
+
+export function paymentEvidencePipelineReady() {
+  if (!paymentEvidenceUploadEnabled()) return false
+  if (process.env.PAYMENT_EVIDENCE_SCANNER_PATH?.trim()) return true
+  return !isProduction() && (process.env.PAYMENT_EVIDENCE_SCANNER_MODE === undefined || process.env.PAYMENT_EVIDENCE_SCANNER_MODE === 'stub-clean')
+}
+
+export function getPaymentOptions(locale: NotificationLocale = 'en') {
+  const stripeStatus = getStripeConfigurationStatus()
+  const methods: Array<Record<string, unknown>> = [{ method: 'STRIPE', enabled: stripeStatus.configured }]
+
+  // A manual method is unusable unless evidence can be scanned and submitted.
+  // Keeping it hidden also makes the rollout fail closed when the scanner is
+  // accidentally omitted from a production deployment.
+  if (!manualPaymentFeatureEnabled() || !paymentEvidencePipelineReady()) return { methods }
+
+  if (enabled(process.env.BANK_TRANSFER_ENABLED, useLocalDefaults())) {
+    const accountName = localDefault(process.env.BANK_TRANSFER_ACCOUNT_NAME, 'RentalDriveGo SARL')
+    const bankName = localDefault(process.env.BANK_TRANSFER_BANK_NAME, 'Local Development Bank')
+    const accountReference = localDefault(process.env.BANK_TRANSFER_ACCOUNT_REFERENCE, 'DEV-MA64-0000-0000-0000')
+    if (accountName && bankName && accountReference) {
+      methods.push({
+        method: 'BANK_TRANSFER',
+        enabled: true,
+        instructions: { accountName, bankName, accountReference, message: messages[locale].BANK_TRANSFER },
+      })
+    }
+  }
+
+  if (enabled(process.env.CHECK_PAYMENT_ENABLED, useLocalDefaults())) {
+    const payee = localDefault(process.env.CHECK_PAYMENT_PAYEE, 'RentalDriveGo SARL')
+    const deliveryAddress = localDefault(process.env.CHECK_PAYMENT_DELIVERY_ADDRESS, 'Local development billing desk')
+    if (payee && deliveryAddress) {
+      methods.push({
+        method: 'CHECK',
+        enabled: true,
+        instructions: { payee, deliveryAddress, message: messages[locale].CHECK },
+      })
+    }
+  }
+
+  return { methods }
+}
+
+export function requireManualMethodEnabled(method: ManualCollectionMethod, locale: NotificationLocale = 'en') {
+  const option = getPaymentOptions(locale).methods.find((item) => item.method === method && item.enabled === true)
+  if (!option) throw new ValidationError(`${method === 'BANK_TRANSFER' ? 'Bank transfer' : 'Check'} payments are not available`)
+  return option
+}
+
+export function manualPaymentDueDays(method: ManualCollectionMethod) {
+  const raw = method === 'CHECK'
+    ? process.env.CHECK_PAYMENT_DUE_DAYS
+    : process.env.BANK_TRANSFER_DUE_DAYS
+  const fallback = method === 'CHECK' ? 14 : 7
+  const value = Number(raw ?? fallback)
+  return Number.isInteger(value) && value >= 1 && value <= 60 ? value : fallback
+}

apps/api/src/modules/subscriptions/subscription.routes.ts

@@ -3,8 +3,9 @@ import { requireCompanyAuth } from '../../middleware/requireCompanyAuth'
 import { requireTenant } from '../../middleware/requireTenant'
 import { requireSubscriptionRead, requireSubscriptionFull } from '../../middleware/requireSubscription'
 import { requireRole } from '../../middleware/requireRole'
-import { parseBody } from '../../http/validate'
-import { ok } from '../../http/respond'
+import { parseBody, parseParams } from '../../http/validate'
+import { created, ok } from '../../http/respond'
+import { paymentEvidenceUpload } from '../../http/upload/paymentEvidence'
 import { getRawBodyString, parseRawJsonBody } from '../../http/webhooks'
 import * as amanpay from '../../services/amanpayService'
 import * as paypal from '../../services/paypalService'
@@ -17,7 +18,15 @@ import {
   startTrialSchema,
   cancelSchema,
   reactivateSchema,
+  manualCheckoutSchema,
+  invoiceIdParamSchema,
+  submissionIdParamSchema,
+  submissionDocumentParamsSchema,
+  createManualPaymentSubmissionSchema,
+  manualPaymentDocumentFieldsSchema,
+  communicationSettingsSchema,
 } from './subscription.schemas'
+import * as manualService from './subscription.manual.service'
 
 const publicRouter  = Router()
 const webhookRouter = Router()
@@ -83,7 +92,24 @@ router.get('/me', async (req, res, next) => {
 })
 
 router.get('/invoices', async (req, res, next) => {
-  try { ok(res, await service.getInvoices(req.companyId)) } catch (err) { next(err) }
+  try { ok(res, await manualService.getCanonicalInvoices(req.companyId)) } catch (err) { next(err) }
+})
+
+router.get('/invoices/:invoiceId/pdf', requireRole('OWNER'), async (req, res, next) => {
+  try {
+    const { invoiceId } = parseParams(invoiceIdParamSchema, req)
+    const { pdfBuffer, invoiceNumber } = await manualService.getPaidInvoicePdf(req.companyId, invoiceId)
+    const safeNumber = invoiceNumber.replace(/["\\\r\n]/g, '_')
+    res.setHeader('Content-Type', 'application/pdf')
+    res.setHeader('Content-Disposition', `attachment; filename="${safeNumber}.pdf"`)
+    res.setHeader('Content-Length', pdfBuffer.length)
+    res.setHeader('Cache-Control', 'private, no-store')
+    res.end(pdfBuffer)
+  } catch (err) { next(err) }
+})
+
+router.get('/payment-options', async (req, res, next) => {
+  try { ok(res, await manualService.getCompanyPaymentOptions(req.companyId, req.employee.id)) } catch (err) { next(err) }
 })
 
 router.get('/events', async (req, res, next) => {
@@ -108,6 +134,83 @@ router.post('/checkout', requireRole('OWNER'), async (req, res, next) => {
   } catch (err) { next(err) }
 })
 
+router.post('/manual-checkout', requireRole('OWNER'), async (req, res, next) => {
+  try {
+    created(res, await manualService.createManualCheckout(
+      req.companyId,
+      req.employee.id,
+      parseBody(manualCheckoutSchema, req),
+    ))
+  } catch (err) { next(err) }
+})
+
+router.post('/invoices/:invoiceId/manual-payment-submissions', requireRole('OWNER'), async (req, res, next) => {
+  try {
+    const { invoiceId } = parseParams(invoiceIdParamSchema, req)
+    created(res, await manualService.createManualPaymentSubmission(
+      req.companyId,
+      req.employee.id,
+      invoiceId,
+      parseBody(createManualPaymentSubmissionSchema, req),
+    ))
+  } catch (err) { next(err) }
+})
+
+router.post(
+  '/manual-payment-submissions/:submissionId/documents',
+  requireRole('OWNER'),
+  paymentEvidenceUpload.single('file'),
+  async (req, res, next) => {
+    try {
+      const { submissionId } = parseParams(submissionIdParamSchema, req)
+      const { kind } = parseBody(manualPaymentDocumentFieldsSchema, req)
+      created(res, await manualService.uploadManualPaymentDocument(req.companyId, req.employee.id, submissionId, kind, req.file))
+    } catch (err) { next(err) }
+  },
+)
+
+router.delete('/manual-payment-submissions/:submissionId/documents/:documentId', requireRole('OWNER'), async (req, res, next) => {
+  try {
+    const { submissionId, documentId } = parseParams(submissionDocumentParamsSchema, req)
+    ok(res, await manualService.deleteManualPaymentDocument(req.companyId, submissionId, documentId))
+  } catch (err) { next(err) }
+})
+
+router.post('/manual-payment-submissions/:submissionId/submit', requireRole('OWNER'), async (req, res, next) => {
+  try {
+    const { submissionId } = parseParams(submissionIdParamSchema, req)
+    ok(res, await manualService.submitManualPaymentSubmission(req.companyId, submissionId))
+  } catch (err) { next(err) }
+})
+
+router.get('/manual-payment-submissions/:submissionId/documents/:documentId', requireRole('OWNER'), async (req, res, next) => {
+  try {
+    const { submissionId, documentId } = parseParams(submissionDocumentParamsSchema, req)
+    const { document, bytes } = await manualService.getCustomerPaymentDocument(req.companyId, submissionId, documentId)
+    const safeName = document.originalFilename.replace(/["\\\r\n]/g, '_')
+    res.setHeader('Content-Type', document.detectedMimeType)
+    res.setHeader('Content-Disposition', `attachment; filename="${safeName}"`)
+    res.setHeader('Content-Length', bytes.length)
+    res.setHeader('Cache-Control', 'private, no-store')
+    res.setHeader('X-Content-Type-Options', 'nosniff')
+    res.end(bytes)
+  } catch (err) { next(err) }
+})
+
+router.get('/communication-settings', requireRole('OWNER'), async (req, res, next) => {
+  try { ok(res, await manualService.getCommunicationSettings(req.companyId, req.employee.id)) } catch (err) { next(err) }
+})
+
+router.put('/communication-settings', requireRole('OWNER'), async (req, res, next) => {
+  try {
+    ok(res, await manualService.updateCommunicationSettings(
+      req.companyId,
+      req.employee.id,
+      parseBody(communicationSettingsSchema, req),
+    ))
+  } catch (err) { next(err) }
+})
+
 router.post('/reactivate', requireRole('OWNER'), async (req, res, next) => {
   try {
     const body = parseBody(reactivateSchema, req)

apps/api/src/modules/subscriptions/subscription.schemas.ts

@@ -4,6 +4,13 @@ const planEnum          = z.enum(['STARTER', 'GROWTH', 'PRO', 'ENTERPRISE'])
 const billingPeriodEnum = z.enum(['MONTHLY', 'ANNUAL'])
 const providerEnum      = z.enum(['STRIPE'])
 const currencyEnum      = z.enum(['MAD', 'EUR', 'USD'])
+const manualMethodEnum  = z.enum(['BANK_TRANSFER', 'CHECK'])
+const localeEnum        = z.enum(['ar', 'en', 'fr'])
+const referenceSchema   = z.string()
+  .trim()
+  .min(3)
+  .max(120)
+  .refine((value) => !/[\u0000-\u001f\u007f]/.test(value), 'Reference contains unsupported control characters')
 
 export const checkoutSchema = z.object({
   plan:          planEnum,
@@ -43,3 +50,60 @@ export const reactivateSchema = z.object({
   successUrl:    z.string().url(),
   failureUrl:    z.string().url(),
 })
+
+export const manualCheckoutSchema = z.object({
+  plan: planEnum,
+  billingPeriod: billingPeriodEnum,
+  currency: z.literal('MAD'),
+  method: manualMethodEnum,
+  idempotencyKey: z.string().uuid(),
+})
+
+export const invoiceIdParamSchema = z.object({ invoiceId: z.string().min(1) })
+export const submissionIdParamSchema = z.object({ submissionId: z.string().min(1) })
+export const submissionDocumentParamsSchema = z.object({
+  submissionId: z.string().min(1),
+  documentId: z.string().min(1),
+})
+
+export const createManualPaymentSubmissionSchema = z.object({
+  method: manualMethodEnum,
+  submittedReference: referenceSchema,
+  idempotencyKey: z.string().uuid(),
+})
+
+export const manualPaymentDocumentFieldsSchema = z.object({
+  kind: z.enum(['BANK_TRANSFER_RECEIPT', 'CHECK_COPY', 'OTHER_SUPPORTING_EVIDENCE']),
+})
+
+export const billingContactInputSchema = z.object({
+  id: z.string().min(1).optional(),
+  employeeId: z.string().min(1).nullable().optional(),
+  email: z.string().email().max(255).trim().toLowerCase(),
+  locale: localeEnum.nullable().optional(),
+  isPrimary: z.boolean(),
+  receivePaymentNotices: z.boolean().default(true),
+  isActive: z.boolean().default(true),
+})
+
+export const communicationSettingsSchema = z.object({
+  timezone: z.string().min(1).max(100),
+  reminderLocalTime: z.string().regex(/^([01]\d|2[0-3]):[0-5]\d$/),
+  enabledCommunicationLocales: z.array(localeEnum).min(1).max(3).transform((values) => Array.from(new Set(values))),
+  defaultCommunicationLocale: localeEnum,
+  contacts: z.array(billingContactInputSchema).min(1).max(20),
+}).superRefine((data, ctx) => {
+  if (!data.enabledCommunicationLocales.includes(data.defaultCommunicationLocale)) {
+    ctx.addIssue({ code: z.ZodIssueCode.custom, path: ['defaultCommunicationLocale'], message: 'Default locale must be enabled' })
+  }
+  data.contacts.forEach((contact, index) => {
+    if (contact.locale && !data.enabledCommunicationLocales.includes(contact.locale)) {
+      ctx.addIssue({ code: z.ZodIssueCode.custom, path: ['contacts', index, 'locale'], message: 'Contact locale must be enabled' })
+    }
+  })
+  if (!data.contacts.some((contact) => contact.isActive && contact.isPrimary && contact.receivePaymentNotices)) {
+    ctx.addIssue({ code: z.ZodIssueCode.custom, path: ['contacts'], message: 'An active primary payment contact is required' })
+  }
+})
+
+export { manualMethodEnum, localeEnum, referenceSchema }

apps/api/src/modules/subscriptions/subscription.service.edge.test.ts

@@ -54,6 +54,12 @@ vi.mock('./subscription.repo', () => ({
   setSuspended: vi.fn(),
 }))
 
+vi.mock('./subscription.manual.service', () => ({
+  createCanonicalStripeCheckoutInvoice: vi.fn(),
+  finalizeCanonicalOnlinePayment: vi.fn().mockResolvedValue(false),
+  recordCanonicalOnlinePaymentFailure: vi.fn().mockResolvedValue(false),
+}))
+
 vi.mock('../../security/webhookIdempotency', () => ({
   getWebhookEventId: vi.fn((provider: string, event: any) => event.id ?? event.transaction_id ?? `${provider}_event`),
   processWebhookOnce: vi.fn(async ({ handle }: { handle: () => Promise<unknown> }) => {
@@ -67,6 +73,7 @@ import * as amanpay from '../../services/amanpayService'
 import * as paypal from '../../services/paypalService'
 import * as stripe from '../../services/stripeService'
 import * as repo from './subscription.repo'
+import * as manualService from './subscription.manual.service'
 import * as service from './subscription.service'
 
 describe('subscription.service operational edges', () => {
@@ -131,7 +138,7 @@ describe('subscription.service operational edges', () => {
     vi.mocked(repo.findOrCreateSubscription).mockResolvedValue({ id: 'sub_1' } as never)
     vi.mocked(stripe.isConfigured).mockReturnValue(true)
     vi.mocked(stripe.createCheckoutSession).mockResolvedValue({ checkoutUrl: 'https://checkout.stripe.test/session', sessionId: 'cs_test_123' } as never)
-    vi.mocked(repo.createInvoice).mockResolvedValue({ id: 'invoice_1' } as never)
+    vi.mocked(manualService.createCanonicalStripeCheckoutInvoice).mockResolvedValue({ id: 'invoice_1' } as never)
 
     await expect(service.checkout('company_1', {
       plan: 'GROWTH',
@@ -150,15 +157,12 @@ describe('subscription.service operational edges', () => {
       subscriptionId: 'sub_1',
       type: 'SUBSCRIPTION',
     }))
-    expect(repo.createInvoice).toHaveBeenCalledWith(expect.objectContaining({
+    expect(manualService.createCanonicalStripeCheckoutInvoice).toHaveBeenCalledWith(expect.objectContaining({
       companyId: 'company_1',
       subscriptionId: 'sub_1',
-      requestedPlan: 'GROWTH',
-      requestedBillingPeriod: 'MONTHLY',
+      plan: 'GROWTH',
+      billingPeriod: 'MONTHLY',
       amount: 19900,
-      paymentProvider: 'STRIPE',
-      amanpayTransactionId: null,
-      paypalCaptureId: null,
       stripeCheckoutSessionId: 'cs_test_123',
       dueAt: new Date('2026-06-08T00:00:00.000Z'),
     }))

apps/api/src/modules/subscriptions/subscription.service.ts

@@ -7,6 +7,11 @@ import * as stripe from '../../services/stripeService'
 import * as repo from './subscription.repo'
 import { SUBSCRIPTION_POLICY, getAccessLevel } from './subscription.policy'
 import { getWebhookEventId, processWebhookOnce } from '../../security/webhookIdempotency'
+import {
+  createCanonicalStripeCheckoutInvoice,
+  finalizeCanonicalOnlinePayment,
+  recordCanonicalOnlinePaymentFailure,
+} from './subscription.manual.service'
 
 // ─── Helpers ──────────────────────────────────────────────────
 
@@ -114,6 +119,7 @@ async function handlePaymentSuccess(subscriptionId: string, invoiceId: string, p
   billingPeriod?: string | null
   currency?: string | null
 }) {
+  if (await finalizeCanonicalOnlinePayment(invoiceId)) return
   const sub = await repo.findById(subscriptionId)
   if (!sub) return
 
@@ -144,6 +150,7 @@ async function handlePaymentFailure(
   failureCode?: string,
   failureMessage?: string,
 ) {
+  if (await recordCanonicalOnlinePaymentFailure(invoiceId, failureCode, failureMessage)) return
   const sub = await repo.findById(subscriptionId)
   if (!sub) return
 
@@ -274,11 +281,6 @@ export async function checkout(companyId: string, body: {
 
   const orderId     = `sub-${companyId}-${Date.now()}`
   const description = `${body.plan} plan — ${body.billingPeriod}`
-  let checkoutUrl: string
-  let amanpayTransactionId: string | null = null
-  let paypalCaptureId: string | null       = null
-  let stripeCheckoutSessionId: string | null = null
-
   if (!stripe.isConfigured()) throw new ValidationError('Stripe is not configured on this platform')
   const result = await stripe.createCheckoutSession({
     amount, currency: body.currency, orderId, description,
@@ -289,18 +291,19 @@ export async function checkout(companyId: string, body: {
     subscriptionId: subscription.id,
     type: 'SUBSCRIPTION',
   })
-  checkoutUrl = result.checkoutUrl
-  stripeCheckoutSessionId = result.sessionId
 
   const dueAt = new Date(Date.now() + SUBSCRIPTION_POLICY.payment.paymentPendingTimeoutDays * 24 * 60 * 60 * 1000)
-  const invoice = await repo.createInvoice({
-    companyId, subscriptionId: subscription.id,
-    requestedPlan: body.plan,
-    requestedBillingPeriod: body.billingPeriod,
-    amount, currency: body.currency,
-    paymentProvider: body.provider, amanpayTransactionId, paypalCaptureId, stripeCheckoutSessionId, dueAt,
+  const invoice = await createCanonicalStripeCheckoutInvoice({
+    companyId,
+    subscriptionId: subscription.id,
+    plan: body.plan,
+    billingPeriod: body.billingPeriod,
+    amount,
+    currency: body.currency,
+    stripeCheckoutSessionId: result.sessionId,
+    dueAt,
   })
-  return { invoice, checkoutUrl }
+  return { invoice, checkoutUrl: result.checkoutUrl }
 }
 
 export async function capturePaypal(companyId: string, paypalOrderId: string) {

apps/api/src/services/invoicePdfService.test.ts

@@ -72,14 +72,19 @@ describe('invoicePdfService', () => {
         subtotalAmount: 80000,
         discountAmount: 0,
         creditAmount: 0,
-        taxAmount: 0,
-        totalAmount: 80000,
+        taxRate: 20,
+        taxAmount: 16000,
+        totalAmount: 96000,
         amountPaid: 0,
-        amountDue: 80000,
+        amountDue: 96000,
       },
     })
 
     expect(result.subarray(0, 8).toString()).toBe('%PDF-1.4')
-    expect(result.toString()).toContain('INV-2026-000002')
+    const pdf = result.toString()
+    expect(pdf).toContain('INV-2026-000002')
+    expect(pdf).toContain('Price before tax: 800.00 MAD')
+    expect(pdf).toContain('Tax \\(20%\\): 160.00 MAD')
+    expect(pdf).toContain('TTC: 960.00 MAD')
   })
 })

apps/api/src/services/invoicePdfService.ts

@@ -25,6 +25,7 @@ interface InvoiceData {
   transactionId?: string | null
   paidAt?: string | null
   lineItems?: Array<{
+    type?: string | null
     description: string
     amount: number
     currency: string
@@ -37,6 +38,7 @@ interface InvoiceData {
     subtotalAmount: number
     discountAmount: number
     creditAmount: number
+    taxRate?: number | null
     taxAmount: number
     totalAmount: number
     amountPaid: number
@@ -340,13 +342,19 @@ function pdfText(value: unknown) {
     .replace(/[^\x20-\x7E]/g, '')
 }
 
+function fmtTaxRate(value?: number | null) {
+  if (typeof value !== 'number' || !Number.isFinite(value)) return '0%'
+  return `${Number.isInteger(value) ? value.toString() : value.toFixed(2).replace(/\.?0+$/, '')}%`
+}
+
 function InvoiceDocument({ data }: { data: InvoiceData }) {
   const statusColor = STATUS_COLORS[data.status] ?? '#6b7280'
   const addressStr = formatAddress(data.company.address)
   const planLabel = data.subscription ? (PLAN_LABEL[data.subscription.plan] ?? data.subscription.plan) : 'Manual'
   const periodLabel = data.subscription ? (PERIOD_LABEL[data.subscription.billingPeriod] ?? data.subscription.billingPeriod) : 'Custom'
-  const lineItems = data.lineItems?.length
-    ? data.lineItems
+  const invoiceLineItems = data.lineItems?.filter((item) => item.type !== 'TAX') ?? []
+  const lineItems = invoiceLineItems.length
+    ? invoiceLineItems
     : [{
         description: `${planLabel} Plan — ${periodLabel} Subscription`,
         amount: data.amount,
@@ -490,7 +498,7 @@ function InvoiceDocument({ data }: { data: InvoiceData }) {
       React.createElement(
         View,
         { style: s.totalRow },
-        React.createElement(Text, { style: s.totalLabel }, 'Subtotal'),
+        React.createElement(Text, { style: s.totalLabel }, 'Price before tax'),
         React.createElement(Text, { style: s.totalValue }, fmt(totals.subtotalAmount, data.currency)),
       ),
       totals.discountAmount > 0
@@ -509,18 +517,16 @@ function InvoiceDocument({ data }: { data: InvoiceData }) {
             React.createElement(Text, { style: s.totalValue }, `- ${fmt(totals.creditAmount, data.currency)}`),
           )
         : null,
-      totals.taxAmount > 0
-        ? React.createElement(
-            View,
-            { style: s.totalRow },
-            React.createElement(Text, { style: s.totalLabel }, 'Tax'),
-            React.createElement(Text, { style: s.totalValue }, fmt(totals.taxAmount, data.currency)),
-          )
-        : null,
+      React.createElement(
+        View,
+        { style: s.totalRow },
+        React.createElement(Text, { style: s.totalLabel }, `Tax (${fmtTaxRate(totals.taxRate)})`),
+        React.createElement(Text, { style: s.totalValue }, fmt(totals.taxAmount, data.currency)),
+      ),
       React.createElement(
         View,
         { style: s.grandTotalRow },
-        React.createElement(Text, { style: s.grandTotalLabel }, 'Total Due'),
+        React.createElement(Text, { style: s.grandTotalLabel }, 'TTC'),
         React.createElement(Text, { style: s.grandTotalValue }, fmt(totals.totalAmount, data.currency)),
       ),
 
@@ -589,8 +595,9 @@ function pdfEscape(value: unknown) {
 }
 
 function buildSimpleInvoicePdf(data: InvoiceData) {
-  const lineItems = data.lineItems?.length
-    ? data.lineItems
+  const invoiceLineItems = data.lineItems?.filter((item) => item.type !== 'TAX') ?? []
+  const lineItems = invoiceLineItems.length
+    ? invoiceLineItems
     : [{ description: 'Invoice charge', amount: data.amount, currency: data.currency }]
   const totals = data.totals ?? {
     subtotalAmount: data.amount,
@@ -616,11 +623,11 @@ function buildSimpleInvoicePdf(data: InvoiceData) {
     'Line Items',
     ...lineItems.map((item) => `${item.description} - ${fmt(item.amount, item.currency)}`),
     '',
-    `Subtotal: ${fmt(totals.subtotalAmount, data.currency)}`,
+    `Price before tax: ${fmt(totals.subtotalAmount, data.currency)}`,
     totals.discountAmount ? `Discounts: -${fmt(totals.discountAmount, data.currency)}` : null,
     totals.creditAmount ? `Credits: -${fmt(totals.creditAmount, data.currency)}` : null,
-    totals.taxAmount ? `Tax: ${fmt(totals.taxAmount, data.currency)}` : null,
-    `Total: ${fmt(totals.totalAmount, data.currency)}`,
+    `Tax (${fmtTaxRate(totals.taxRate)}): ${fmt(totals.taxAmount, data.currency)}`,
+    `TTC: ${fmt(totals.totalAmount, data.currency)}`,
     `Amount Paid: ${fmt(totals.amountPaid, data.currency)}`,
     `Amount Due: ${fmt(totals.amountDue, data.currency)}`,
     '',

apps/api/src/services/notificationService.test.ts

@@ -88,6 +88,8 @@ describe('notificationService command boundaries', () => {
         recipientType: 'EMPLOYEE',
         employeeId: 'employee_1',
         renterId: null,
+        billingContactId: null,
+        adminUserId: null,
       },
     })
     expect(prismaMock.tx.notificationDelivery.create).toHaveBeenCalledWith({
@@ -141,7 +143,87 @@ describe('notificationService command boundaries', () => {
       channels: ['IN_APP'],
     })
 
-    expect(result).toEqual([{ channel: 'IN_APP', success: false, error: 'An explicit employee or renter recipient is required' }])
+    expect(result).toEqual([{ channel: 'IN_APP', success: false, error: 'An explicit employee, renter, billing contact, or admin recipient is required' }])
     expect(prismaMock.tx.notificationEvent.create).not.toHaveBeenCalled()
   })
+
+  it('treats placeholder email provider secrets as not configured', async () => {
+    const previousEnv = {
+      RESEND_API_KEY: process.env.RESEND_API_KEY,
+      EMAIL_FROM: process.env.EMAIL_FROM,
+      EMAIL_FROM_NAME: process.env.EMAIL_FROM_NAME,
+      MAIL_HOST: process.env.MAIL_HOST,
+      MAIL_PORT: process.env.MAIL_PORT,
+      MAIL_USERNAME: process.env.MAIL_USERNAME,
+      MAIL_PASSWORD: process.env.MAIL_PASSWORD,
+      MAIL_FROM_ADDRESS: process.env.MAIL_FROM_ADDRESS,
+      MAIL_FROM_NAME: process.env.MAIL_FROM_NAME,
+      EMAIL_PROVIDER: process.env.EMAIL_PROVIDER,
+    }
+    const resendConstructor = vi.fn()
+
+    try {
+      process.env.EMAIL_PROVIDER = 'gmail'
+      process.env.RESEND_API_KEY = 're_PLACEHOLDER'
+      process.env.EMAIL_FROM = 'noreply@example.com'
+      process.env.EMAIL_FROM_NAME = 'Example App'
+      process.env.MAIL_HOST = 'smtp.gmail.com'
+      process.env.MAIL_PORT = '587'
+      process.env.MAIL_USERNAME = 'rentaldrivego@gmail.com'
+      process.env.MAIL_PASSWORD = 'placeholder'
+      process.env.MAIL_FROM_ADDRESS = 'rentaldrivego@gmail.com'
+      process.env.MAIL_FROM_NAME = 'RentalDriveGo'
+
+      vi.resetModules()
+      vi.doMock('resend', () => ({ Resend: resendConstructor }))
+      vi.doMock('../lib/prisma', () => ({ prisma: prismaMock.prisma }))
+      vi.doMock('./notificationLocalizationService', async () => {
+        const actual = await vi.importActual<typeof import('./notificationLocalizationService')>('./notificationLocalizationService')
+        return {
+          ...actual,
+          resolveNotificationLocale: vi.fn().mockResolvedValue('en'),
+          resolveNotificationTemplate: vi.fn(),
+        }
+      })
+
+      const service = await import('./notificationService')
+
+      expect(resendConstructor).not.toHaveBeenCalled()
+      expect(service.describeEmailProviderConfig()).toEqual({
+        selectedProvider: 'smtp',
+        resend: {
+          apiKey: 'placeholder',
+          sender: 'not configured',
+          enabled: false,
+        },
+        smtp: {
+          host: 'configured',
+          port: 'configured',
+          username: 'configured',
+          password: 'placeholder',
+          sender: 'configured',
+          transport: 'not configured',
+          issues: [
+            'MAIL_PASSWORD is a placeholder; set a Gmail app password',
+            'SMTP transport is not configured',
+          ],
+        },
+      })
+      await expect(service.sendTransactionalEmail({
+        to: 'owner@example.test',
+        subject: 'Verify',
+        html: '<p>Verify</p>',
+        text: 'Verify',
+      })).rejects.toThrow('SMTP email provider is selected but not configured: MAIL_PASSWORD is a placeholder; set a Gmail app password')
+    } finally {
+      Object.entries(previousEnv).forEach(([key, value]) => {
+        if (value === undefined) {
+          delete process.env[key]
+        } else {
+          process.env[key] = value
+        }
+      })
+      vi.resetModules()
+    }
+  })
 })

apps/api/src/services/notificationService.ts

@@ -3,47 +3,77 @@ import { prisma } from '../lib/prisma'
 import { NotificationType, NotificationChannel } from '@rentaldrivego/database'
 import {
   renderLocalizedEmailHtml,
+  coerceNotificationLocale,
   resolveNotificationLocale,
   resolveNotificationTemplate,
 } from './notificationLocalizationService'
 import type { NotificationTemplateVariables } from './notificationLocalizationService'
+import { generateInvoicePdf } from './invoicePdfService'
 
-const resendApiKey =
-  process.env.RESEND_API_KEY &&
-  process.env.RESEND_API_KEY !== 're_...' &&
-  process.env.RESEND_API_KEY.startsWith('re_')
-    ? process.env.RESEND_API_KEY
-    : null
+function envValue(name: string) {
+  const value = process.env[name]?.trim()
+  return value ? value : null
+}
 
-const resend = resendApiKey ? new Resend(resendApiKey) : null
+function isPlaceholderEnvValue(value: string | null) {
+  if (!value) return true
+  const normalized = value.trim().toLowerCase()
+  return (
+    normalized.includes('${') ||
+    normalized.includes('placeholder') ||
+    normalized.includes('example') ||
+    normalized.startsWith('your-') ||
+    normalized === 'changeme' ||
+    normalized === 'change_me' ||
+    normalized === 're_...' ||
+    normalized === 're_placeholder'
+  )
+}
+
+function resolveEmailProvider() {
+  const value = envValue('EMAIL_PROVIDER')?.toLowerCase()
+  if (value === 'gmail') return 'smtp'
+  if (value === 'smtp' || value === 'resend') return value
+  return 'auto'
+}
+
+function resolveResendApiKey() {
+  const value = envValue('RESEND_API_KEY')
+  return value && value.startsWith('re_') && !isPlaceholderEnvValue(value) ? value : null
+}
+
+const emailProvider = resolveEmailProvider()
+const resendApiKey = resolveResendApiKey()
+
+const resend = emailProvider !== 'smtp' && resendApiKey ? new Resend(resendApiKey) : null
 
 const emailFromAddress =
-  process.env.EMAIL_FROM && process.env.EMAIL_FROM !== 'noreply@example.com'
-    ? process.env.EMAIL_FROM
+  envValue('EMAIL_FROM') && !isPlaceholderEnvValue(envValue('EMAIL_FROM'))
+    ? envValue('EMAIL_FROM')
     : null
 
 const emailFromName =
-  process.env.EMAIL_FROM_NAME && process.env.EMAIL_FROM_NAME !== 'Example App'
-    ? process.env.EMAIL_FROM_NAME
+  envValue('EMAIL_FROM_NAME') && !isPlaceholderEnvValue(envValue('EMAIL_FROM_NAME'))
+    ? envValue('EMAIL_FROM_NAME')
     : null
 
-const smtpHost = process.env.MAIL_HOST
-const smtpPort = Number(process.env.MAIL_PORT ?? 0)
-const smtpUser = process.env.MAIL_USERNAME
-const smtpPass = process.env.MAIL_PASSWORD
+const smtpHost = envValue('MAIL_HOST')
+const smtpPort = Number(envValue('MAIL_PORT') ?? 0)
+const smtpUser = envValue('MAIL_USERNAME')
+const smtpPass = envValue('MAIL_PASSWORD')
 const smtpSecure =
   process.env.MAIL_SCHEME === 'smtps' ||
   process.env.MAIL_ENCRYPTION === 'ssl' ||
   smtpPort === 465
 
 const smtpFromAddress =
-  process.env.MAIL_FROM_ADDRESS && !process.env.MAIL_FROM_ADDRESS.includes('${')
-    ? process.env.MAIL_FROM_ADDRESS
+  envValue('MAIL_FROM_ADDRESS') && !isPlaceholderEnvValue(envValue('MAIL_FROM_ADDRESS'))
+    ? envValue('MAIL_FROM_ADDRESS')
     : null
 
 const smtpFromName =
-  process.env.MAIL_FROM_NAME && !process.env.MAIL_FROM_NAME.includes('${')
-    ? process.env.MAIL_FROM_NAME
+  envValue('MAIL_FROM_NAME') && !isPlaceholderEnvValue(envValue('MAIL_FROM_NAME'))
+    ? envValue('MAIL_FROM_NAME')
     : null
 
 type SmtpTransport = {
@@ -52,7 +82,7 @@ type SmtpTransport = {
 
 let smtpTransport: SmtpTransport | null = null
 
-if (smtpHost && smtpPort && smtpUser && smtpPass) {
+if (smtpHost && smtpPort && smtpUser && smtpPass && !isPlaceholderEnvValue(smtpPass)) {
   try {
     const nodemailer = require('nodemailer') as {
       createTransport(options: Record<string, unknown>): SmtpTransport
@@ -80,6 +110,8 @@ interface SendNotificationOptions {
   companyId?: string
   employeeId?: string
   renterId?: string
+  billingContactId?: string
+  adminUserId?: string
   billingAccountId?: string
   email?: string
   phone?: string
@@ -91,11 +123,14 @@ interface SendNotificationOptions {
   idempotencyKey?: string
   sourceType?: string
   sourceId?: string
+  policy?: NotificationPolicy
 }
 
 type NotificationAudience =
   | { type: 'EMPLOYEE'; employeeId: string }
   | { type: 'RENTER'; renterId: string }
+  | { type: 'BILLING_CONTACT'; billingContactId: string }
+  | { type: 'ADMIN'; adminUserId: string }
   | { type: 'COMPANY_EMPLOYEES' }
 
 type NotificationPolicy = {
@@ -130,7 +165,15 @@ function uniqueChannels(channels: NotificationChannel[] | undefined): Notificati
 }
 
 function buildLegacyIdempotencyKey(opts: SendNotificationOptions) {
-  const target = opts.employeeId ? `employee:${opts.employeeId}` : opts.renterId ? `renter:${opts.renterId}` : `company:${opts.companyId ?? 'none'}`
+  const target = opts.employeeId
+    ? `employee:${opts.employeeId}`
+    : opts.renterId
+      ? `renter:${opts.renterId}`
+      : opts.billingContactId
+        ? `billing-contact:${opts.billingContactId}`
+        : opts.adminUserId
+          ? `admin:${opts.adminUserId}`
+          : `company:${opts.companyId ?? 'none'}`
   const sourceId = opts.sourceId ?? String(opts.data?.id ?? opts.data?.reservationId ?? opts.data?.bookingId ?? target)
   return [
     'legacy-notification',
@@ -150,7 +193,7 @@ async function resolveAudienceRecipients(companyId: string, audience: Notificati
       where: { id: audience.employeeId, companyId, isActive: true },
       select: { id: true, email: true, preferredLanguage: true },
     })
-    return employee ? [{ recipientType: 'EMPLOYEE' as const, employeeId: employee.id, renterId: null, email: employee.email, locale: employee.preferredLanguage }] : []
+    return employee ? [{ recipientType: 'EMPLOYEE' as const, employeeId: employee.id, renterId: null, billingContactId: null, adminUserId: null, email: employee.email, locale: employee.preferredLanguage }] : []
   }
 
   if (audience.type === 'RENTER') {
@@ -158,7 +201,23 @@ async function resolveAudienceRecipients(companyId: string, audience: Notificati
       where: { id: audience.renterId },
       select: { id: true, email: true, preferredLocale: true },
     })
-    return renter ? [{ recipientType: 'RENTER' as const, employeeId: null, renterId: renter.id, email: renter.email, locale: renter.preferredLocale }] : []
+    return renter ? [{ recipientType: 'RENTER' as const, employeeId: null, renterId: renter.id, billingContactId: null, adminUserId: null, email: renter.email, locale: renter.preferredLocale }] : []
+  }
+
+  if (audience.type === 'BILLING_CONTACT') {
+    const contact = await prisma.billingContact.findFirst({
+      where: { id: audience.billingContactId, companyId, isActive: true, receivePaymentNotices: true, verifiedAt: { not: null } },
+      select: { id: true, email: true, locale: true },
+    })
+    return contact ? [{ recipientType: 'BILLING_CONTACT' as const, employeeId: null, renterId: null, billingContactId: contact.id, adminUserId: null, email: contact.email, locale: contact.locale }] : []
+  }
+
+  if (audience.type === 'ADMIN') {
+    const admin = await prisma.adminUser.findFirst({
+      where: { id: audience.adminUserId, isActive: true },
+      select: { id: true, email: true, preferredLocale: true },
+    })
+    return admin ? [{ recipientType: 'ADMIN' as const, employeeId: null, renterId: null, billingContactId: null, adminUserId: admin.id, email: admin.email, locale: admin.preferredLocale }] : []
   }
 
   const employees = await prisma.employee.findMany({
@@ -169,6 +228,8 @@ async function resolveAudienceRecipients(companyId: string, audience: Notificati
     recipientType: 'EMPLOYEE' as const,
     employeeId: employee.id,
     renterId: null,
+    billingContactId: null,
+    adminUserId: null,
     email: employee.email,
     locale: employee.preferredLanguage,
   }))
@@ -178,6 +239,8 @@ async function resolvePreferenceDecision(input: {
   companyId: string
   employeeId: string | null
   renterId: string | null
+  billingContactId?: string | null
+  adminUserId?: string | null
   type: NotificationType
   channel: NotificationChannel
   policy?: NotificationPolicy
@@ -194,9 +257,11 @@ async function resolvePreferenceDecision(input: {
 
   const personalWhere = input.employeeId
     ? { employeeId: input.employeeId, notificationType: input.type, channel: input.channel }
-    : { renterId: input.renterId!, notificationType: input.type, channel: input.channel }
+    : input.renterId
+      ? { renterId: input.renterId, notificationType: input.type, channel: input.channel }
+      : null
 
-  const personal = await prisma.notificationPreference.findFirst({ where: personalWhere as any })
+  const personal = personalWhere ? await prisma.notificationPreference.findFirst({ where: personalWhere as any }) : null
   if (personal) {
     return {
       enabled: personal.enabled,
@@ -228,15 +293,61 @@ async function resolvePreferenceDecision(input: {
 }
 
 function resolveSmtpReplyTo() {
-  if (!process.env.MAIL_REPLY_TO_ADDRESS || process.env.MAIL_REPLY_TO_ADDRESS.includes('${')) {
+  const replyToAddress = envValue('MAIL_REPLY_TO_ADDRESS')
+  const replyToName = envValue('MAIL_REPLY_TO_NAME')
+
+  if (!replyToAddress || isPlaceholderEnvValue(replyToAddress)) {
     return undefined
   }
 
-  if (process.env.MAIL_REPLY_TO_NAME && !process.env.MAIL_REPLY_TO_NAME.includes('${')) {
-    return `${process.env.MAIL_REPLY_TO_NAME} <${process.env.MAIL_REPLY_TO_ADDRESS}>`
+  if (replyToName && !isPlaceholderEnvValue(replyToName)) {
+    return `${replyToName} <${replyToAddress}>`
   }
 
-  return process.env.MAIL_REPLY_TO_ADDRESS
+  return replyToAddress
+}
+
+function envStatus(value: string | null, configured: boolean) {
+  if (!value) return 'not set'
+  if (isPlaceholderEnvValue(value)) return 'placeholder'
+  return configured ? 'configured' : 'invalid format'
+}
+
+function smtpConfigurationIssues() {
+  const issues: string[] = []
+  if (!smtpHost) issues.push('MAIL_HOST is not set')
+  if (!smtpPort) issues.push('MAIL_PORT is not set or invalid')
+  if (!smtpUser) issues.push('MAIL_USERNAME is not set')
+  if (!smtpPass) {
+    issues.push('MAIL_PASSWORD is not set')
+  } else if (isPlaceholderEnvValue(smtpPass)) {
+    issues.push('MAIL_PASSWORD is a placeholder; set a Gmail app password')
+  }
+  if (!smtpFromAddress) issues.push('MAIL_FROM_ADDRESS is not configured')
+  if (!smtpTransport) issues.push('SMTP transport is not configured')
+  return issues
+}
+
+export function describeEmailProviderConfig() {
+  const rawResendKey = envValue('RESEND_API_KEY')
+  const rawMailPassword = envValue('MAIL_PASSWORD')
+  return {
+    selectedProvider: emailProvider,
+    resend: {
+      apiKey: envStatus(rawResendKey, Boolean(resendApiKey)),
+      sender: emailFromAddress && emailFromName ? 'configured' : 'not configured',
+      enabled: emailProvider !== 'smtp' && Boolean(resend),
+    },
+    smtp: {
+      host: smtpHost ? 'configured' : 'not set',
+      port: smtpPort ? 'configured' : 'not set',
+      username: smtpUser ? 'configured' : 'not set',
+      password: envStatus(rawMailPassword, Boolean(smtpPass && !isPlaceholderEnvValue(smtpPass))),
+      sender: smtpFromAddress ? 'configured' : 'not configured',
+      transport: smtpTransport ? 'configured' : 'not configured',
+      issues: smtpConfigurationIssues(),
+    },
+  }
 }
 
 async function sendEmailWithProviders(opts: {
@@ -244,9 +355,14 @@ async function sendEmailWithProviders(opts: {
   subject: string
   html: string
   text: string
+  attachments?: EmailAttachment[]
 }) {
   const errors: string[] = []
 
+  if (emailProvider === 'smtp' && !smtpTransport) {
+    throw new Error(`SMTP email provider is selected but not configured: ${smtpConfigurationIssues().join('; ')}`)
+  }
+
   if (resend) {
     try {
       if (!emailFromAddress || !emailFromName) {
@@ -259,6 +375,10 @@ async function sendEmailWithProviders(opts: {
         subject: opts.subject,
         html: opts.html,
         text: opts.text,
+        attachments: opts.attachments?.map((attachment) => ({
+          filename: attachment.filename,
+          content: attachment.content.toString('base64'),
+        })),
       })
 
       if (error) {
@@ -288,6 +408,7 @@ async function sendEmailWithProviders(opts: {
         html: opts.html,
         text: opts.text,
         replyTo: resolveSmtpReplyTo(),
+        attachments: opts.attachments,
       })
 
       return {
@@ -306,6 +427,94 @@ async function sendEmailWithProviders(opts: {
   throw new Error('No email provider is configured')
 }
 
+type EmailAttachment = {
+  filename: string
+  content: Buffer
+  contentType?: string
+}
+
+function invoiceTaxRate(invoice: { taxRecords?: Array<{ taxRate?: number | null; taxExempt?: boolean }> }) {
+  return invoice.taxRecords?.find((record) => !record.taxExempt && typeof record.taxRate === 'number')?.taxRate ?? null
+}
+
+async function buildInvoicePdfAttachment(invoiceId: string): Promise<EmailAttachment | null> {
+  const invoice = await prisma.billingInvoice.findUnique({
+    where: { id: invoiceId },
+    include: {
+      company: true,
+      subscription: true,
+      lineItems: { orderBy: { createdAt: 'asc' } },
+      paymentAttempts: { orderBy: { attemptedAt: 'desc' } },
+      taxRecords: true,
+    },
+  })
+  if (!invoice?.invoiceNumber) return null
+  const latestPaymentAttempt = invoice.paymentAttempts.find((attempt: any) => attempt.status === 'SUCCEEDED') ?? invoice.paymentAttempts[0] ?? null
+  const content = await generateInvoicePdf({
+    invoiceNumber: invoice.invoiceNumber,
+    issueDate: invoice.invoiceDate?.toISOString() ?? invoice.createdAt.toISOString(),
+    dueDate: invoice.dueAt?.toISOString() ?? null,
+    company: {
+      name: invoice.billingName ?? invoice.company.name,
+      email: invoice.billingEmail ?? invoice.company.email,
+      phone: invoice.company.phone,
+      address: invoice.billingAddress ?? invoice.company.address,
+    },
+    subscription: invoice.subscription
+      ? {
+          plan: invoice.subscription.plan,
+          billingPeriod: invoice.subscription.billingPeriod,
+          currentPeriodStart: invoice.subscription.currentPeriodStart?.toISOString(),
+          currentPeriodEnd: invoice.subscription.currentPeriodEnd?.toISOString(),
+          currency: invoice.subscription.currency,
+        }
+      : undefined,
+    amount: invoice.totalAmount,
+    currency: invoice.currency,
+    status: invoice.status,
+    paymentProvider: invoice.paymentProvider ?? 'MANUAL',
+    transactionId: latestPaymentAttempt?.providerPaymentId ?? latestPaymentAttempt?.externalReference ?? null,
+    paidAt: invoice.paidAt?.toISOString(),
+    lineItems: invoice.lineItems.map((item: any) => ({
+      type: item.type,
+      description: item.description,
+      amount: item.amount,
+      currency: item.currency,
+      quantity: item.quantity,
+      unitAmount: item.unitAmount,
+      periodStart: item.periodStart?.toISOString() ?? null,
+      periodEnd: item.periodEnd?.toISOString() ?? null,
+    })),
+    totals: {
+      subtotalAmount: invoice.subtotalAmount,
+      discountAmount: invoice.discountAmount,
+      creditAmount: invoice.creditAmount,
+      taxRate: invoiceTaxRate(invoice),
+      taxAmount: invoice.taxAmount,
+      totalAmount: invoice.totalAmount,
+      amountPaid: invoice.amountPaid,
+      amountDue: invoice.amountDue,
+    },
+  })
+  return {
+    filename: `${invoice.invoiceNumber}.pdf`,
+    content,
+    contentType: 'application/pdf',
+  }
+}
+
+async function resolveEmailAttachments(event: any): Promise<EmailAttachment[]> {
+  const attachments = Array.isArray(event.data?.emailAttachments) ? event.data.emailAttachments : []
+  const resolved: EmailAttachment[] = []
+  for (const attachment of attachments) {
+    if (attachment?.type === 'invoice_pdf' && typeof attachment.invoiceId === 'string') {
+      const invoicePdf = await buildInvoicePdfAttachment(attachment.invoiceId)
+      if (invoicePdf) resolved.push(invoicePdf)
+    }
+  }
+  return resolved
+}
+
 export async function sendNotification(opts: SendNotificationOptions) {
   if (!opts.companyId) {
     return uniqueChannels(opts.channels).map((channel) => ({
@@ -319,13 +528,17 @@ export async function sendNotification(opts: SendNotificationOptions) {
     ? { type: 'EMPLOYEE', employeeId: opts.employeeId }
     : opts.renterId
       ? { type: 'RENTER', renterId: opts.renterId }
-      : null
+      : opts.billingContactId
+        ? { type: 'BILLING_CONTACT', billingContactId: opts.billingContactId }
+        : opts.adminUserId
+          ? { type: 'ADMIN', adminUserId: opts.adminUserId }
+          : null
 
   if (!audience) {
     return uniqueChannels(opts.channels).map((channel) => ({
       channel,
       success: false,
-      error: 'An explicit employee or renter recipient is required',
+      error: 'An explicit employee, renter, billing contact, or admin recipient is required',
     }))
   }
 
@@ -346,6 +559,7 @@ export async function sendNotification(opts: SendNotificationOptions) {
       body: opts.body,
       data: opts.data,
       locale: opts.locale,
+      policy: opts.policy,
     })
 
     return command.deliveries.map((delivery) => ({
@@ -369,7 +583,7 @@ export async function createNotification(opts: CreateNotificationOptions) {
   })
   const channels = uniqueChannels(opts.channels)
   const renderChannel: NotificationChannel = channels.includes('IN_APP') ? 'IN_APP' : channels[0]!
-  const rendered = opts.templateKey
+  const rendered = opts.templateKey && (!opts.title || !opts.body)
     ? await resolveNotificationTemplate({
         templateKey: opts.templateKey,
         channel: renderChannel,
@@ -415,6 +629,8 @@ export async function createNotification(opts: CreateNotificationOptions) {
             recipientType: recipient.recipientType,
             employeeId: recipient.employeeId,
             renterId: recipient.renterId,
+            billingContactId: recipient.billingContactId,
+            adminUserId: recipient.adminUserId,
           },
         })
 
@@ -423,6 +639,8 @@ export async function createNotification(opts: CreateNotificationOptions) {
             companyId: opts.companyId,
             employeeId: recipient.employeeId,
             renterId: recipient.renterId,
+            billingContactId: recipient.billingContactId,
+            adminUserId: recipient.adminUserId,
             type: opts.type,
             channel,
             policy: opts.policy,
@@ -472,6 +690,155 @@ export async function createNotification(opts: CreateNotificationOptions) {
   }
 }
 
+const COLLECTIONS_REMINDER_TYPES = new Set<NotificationType>([
+  'SUBSCRIPTION_PAYMENT_DUE_14D',
+  'SUBSCRIPTION_PAYMENT_DUE_7D',
+  'SUBSCRIPTION_PAYMENT_DUE_48H',
+  'SUBSCRIPTION_PAYMENT_DUE_24H',
+  'SUBSCRIPTION_GRACE_DAILY',
+  'SUBSCRIPTION_GRACE_FINAL',
+  'COLLECTIONS_CALL_REQUIRED',
+])
+
+async function deliveryEmail(recipient: any) {
+  return recipient.employee?.email
+    ?? recipient.renter?.email
+    ?? recipient.billingContact?.email
+    ?? recipient.adminUser?.email
+    ?? null
+}
+
+export async function processNotificationOutbox(limit = 50) {
+  const entries = await prisma.notificationOutbox.findMany({
+    where: { status: 'PENDING' },
+    include: {
+      notificationEvent: {
+        include: {
+          recipients: {
+            include: {
+              employee: { select: { email: true } },
+              renter: { select: { email: true } },
+              billingContact: { select: { email: true, isActive: true, verifiedAt: true } },
+              adminUser: { select: { email: true, isActive: true } },
+              deliveries: true,
+            },
+          },
+        },
+      },
+    },
+    orderBy: { createdAt: 'asc' },
+    take: Math.max(1, Math.min(limit, 200)),
+  })
+
+  let processed = 0
+  for (const entry of entries as any[]) {
+    const event = entry.notificationEvent
+    if (event.sourceType === 'collections_case' && COLLECTIONS_REMINDER_TYPES.has(event.type)) {
+      const collectionsCase = await prisma.collectionsCase.findUnique({ where: { id: event.sourceId }, select: { status: true } })
+      if (!collectionsCase || ['RESOLVED', 'SUSPENDED'].includes(collectionsCase.status)) {
+        await prisma.notificationDelivery.updateMany({
+          where: { notificationRecipient: { notificationEventId: event.id }, status: { in: ['PENDING', 'QUEUED', 'FAILED'] } },
+          data: { status: 'SKIPPED', failureCode: 'COLLECTIONS_CASE_CLOSED', failureReason: 'Suppressed because the collections case is closed.' },
+        })
+        await prisma.notificationOutbox.update({ where: { id: entry.id }, data: { status: 'PUBLISHED', publishedAt: new Date() } })
+        processed += 1
+        continue
+      }
+    }
+
+    for (const recipient of event.recipients) {
+      for (const delivery of recipient.deliveries) {
+        if (!['PENDING', 'QUEUED', 'FAILED'].includes(delivery.status)) continue
+        if (delivery.nextAttemptAt && delivery.nextAttemptAt > new Date()) continue
+        try {
+          if (delivery.channel === 'IN_APP') {
+            await prisma.notificationDelivery.update({
+              where: { id: delivery.id },
+              data: { status: 'SENT', sentAt: new Date(), attemptCount: { increment: 1 }, lastAttemptAt: new Date() },
+            })
+          } else if (delivery.channel === 'EMAIL') {
+            const to = await deliveryEmail(recipient)
+            const externalContactInvalid = recipient.billingContact && (!recipient.billingContact.isActive || !recipient.billingContact.verifiedAt)
+            const adminInvalid = recipient.adminUser && !recipient.adminUser.isActive
+            if (!to || externalContactInvalid || adminInvalid) throw new Error('Recipient email is unavailable')
+            const result = await sendEmailWithProviders({
+              to,
+              subject: event.title,
+              html: renderLocalizedEmailHtml(event.body, coerceNotificationLocale(event.locale)),
+              text: event.body,
+              attachments: await resolveEmailAttachments(event),
+            })
+            await prisma.notificationDelivery.update({
+              where: { id: delivery.id },
+              data: {
+                status: 'SENT',
+                sentAt: new Date(),
+                provider: result.provider,
+                providerMessageId: result.providerMessageId,
+                attemptCount: { increment: 1 },
+                lastAttemptAt: new Date(),
+                failureCode: null,
+                failureReason: null,
+              },
+            })
+          } else {
+            await prisma.notificationDelivery.update({
+              where: { id: delivery.id },
+              data: { status: 'SKIPPED', failureCode: 'UNSUPPORTED_CHANNEL', failureReason: 'Channel is not implemented.' },
+            })
+          }
+        } catch (error: any) {
+          const attempts = delivery.attemptCount + 1
+          await prisma.notificationDelivery.update({
+            where: { id: delivery.id },
+            data: {
+              status: attempts >= 5 ? 'DEAD_LETTER' : 'FAILED',
+              attemptCount: attempts,
+              lastAttemptAt: new Date(),
+              nextAttemptAt: attempts >= 5 ? null : new Date(Date.now() + Math.min(60, 2 ** attempts) * 60_000),
+              failureCode: 'DELIVERY_FAILED',
+              failureReason: String(error?.message ?? 'Delivery failed').slice(0, 500),
+            },
+          })
+        }
+      }
+    }
+    const remaining = await prisma.notificationDelivery.count({
+      where: {
+        notificationRecipient: { notificationEventId: event.id },
+        status: { in: ['PENDING', 'QUEUED', 'FAILED'] },
+      },
+    })
+    if (remaining === 0) {
+      await prisma.notificationOutbox.update({ where: { id: entry.id }, data: { status: 'PUBLISHED', publishedAt: new Date() } })
+      processed += 1
+    }
+  }
+  return processed
+}
+
+export async function getAdminNotificationInbox(adminUserId: string, page = 1, pageSize = 50) {
+  const where = { adminUserId, archivedAt: null }
+  const [data, total, unread] = await Promise.all([
+    prisma.notificationRecipient.findMany({
+      where,
+      include: { notificationEvent: true, deliveries: true },
+      orderBy: { createdAt: 'desc' },
+      skip: (page - 1) * pageSize,
+      take: pageSize,
+    }),
+    prisma.notificationRecipient.count({ where }),
+    prisma.notificationRecipient.count({ where: { ...where, readAt: null } }),
+  ])
+  return { data, total, unread, page, pageSize, totalPages: Math.max(1, Math.ceil(total / pageSize)) }
+}
+
+export async function markAdminNotificationRead(adminUserId: string, recipientId: string) {
+  const recipient = await prisma.notificationRecipient.findFirst({ where: { id: recipientId, adminUserId } })
+  if (!recipient) throw new Error('Admin notification not found')
+  return prisma.notificationRecipient.update({ where: { id: recipient.id }, data: { readAt: recipient.readAt ?? new Date() } })
+}
+
 export async function sendTransactionalEmail(opts: {
   to: string
   subject: string

apps/api/src/services/paymentEvidenceScanner.ts

@@ -0,0 +1,42 @@
+import { spawn } from 'child_process'
+
+export type PaymentEvidenceScanResult = {
+  status: 'CLEAN' | 'QUARANTINED' | 'SCAN_FAILED'
+  code: string
+}
+
+const SCAN_TIMEOUT_MS = Number(process.env.PAYMENT_EVIDENCE_SCAN_TIMEOUT_MS ?? 60_000)
+
+export async function scanPaymentEvidenceFile(filePath: string): Promise<PaymentEvidenceScanResult> {
+  if (process.env.NODE_ENV !== 'production' && process.env.PAYMENT_EVIDENCE_SCANNER_MODE === 'stub-clean') {
+    return { status: 'CLEAN', code: 'DEVELOPMENT_STUB_CLEAN' }
+  }
+
+  const scannerPath = process.env.PAYMENT_EVIDENCE_SCANNER_PATH?.trim()
+  if (!scannerPath) return { status: 'SCAN_FAILED', code: 'SCANNER_NOT_CONFIGURED' }
+
+  return new Promise((resolve) => {
+    const child = spawn(scannerPath, ['--no-summary', filePath], {
+      shell: false,
+      stdio: ['ignore', 'ignore', 'ignore'],
+    })
+    let settled = false
+    const finish = (result: PaymentEvidenceScanResult) => {
+      if (settled) return
+      settled = true
+      clearTimeout(timer)
+      resolve(result)
+    }
+    const timer = setTimeout(() => {
+      child.kill('SIGKILL')
+      finish({ status: 'SCAN_FAILED', code: 'SCANNER_TIMEOUT' })
+    }, Number.isFinite(SCAN_TIMEOUT_MS) && SCAN_TIMEOUT_MS > 0 ? SCAN_TIMEOUT_MS : 60_000)
+
+    child.once('error', () => finish({ status: 'SCAN_FAILED', code: 'SCANNER_EXECUTION_FAILED' }))
+    child.once('exit', (code) => {
+      if (code === 0) finish({ status: 'CLEAN', code: 'SCANNER_CLEAN' })
+      else if (code === 1) finish({ status: 'QUARANTINED', code: 'MALWARE_DETECTED' })
+      else finish({ status: 'SCAN_FAILED', code: `SCANNER_EXIT_${code ?? 'UNKNOWN'}` })
+    })
+  })
+}

apps/api/src/swagger/openapi.ts

@@ -59,6 +59,11 @@ import {
   employeeLanguageSchema,
 } from '../modules/auth/auth.employee.schemas'
 import { renterUpdateSchema, renterFcmTokenSchema } from '../modules/auth/auth.renter.schemas'
+import {
+  manualCheckoutSchema,
+  createManualPaymentSubmissionSchema,
+  communicationSettingsSchema,
+} from '../modules/subscriptions/subscription.schemas'
 
 // ─────────────────────────────────────────────────────────────────────────────
 
@@ -167,6 +172,10 @@ export const openApiDocument: JsonObject = {
       EmployeeLanguage:   s(employeeLanguageSchema),
       RenterUpdate:       s(renterUpdateSchema),
       RenterFcmToken:     s(renterFcmTokenSchema),
+      // ── Subscription billing ────────────────────────────────────
+      ManualSubscriptionCheckout: s(manualCheckoutSchema),
+      ManualPaymentSubmissionCreate: s(createManualPaymentSubmissionSchema),
+      SubscriptionCommunicationSettings: s(communicationSettingsSchema),
     },
   },
   paths: {
@@ -982,6 +991,29 @@ export const openApiDocument: JsonObject = {
     '/subscriptions/checkout': {
       post: { tags: ['Subscriptions'], summary: 'Checkout new subscription (Owner)', responses: { '200': ok } },
     },
+    '/subscriptions/payment-options': {
+      get: { tags: ['Subscriptions'], summary: 'Available subscription collection methods and safe payer instructions', responses: { '200': ok } },
+    },
+    '/subscriptions/manual-checkout': {
+      post: { tags: ['Subscriptions'], summary: 'Create or reuse a bank transfer/check invoice (Owner)', requestBody: jsonBody('#/components/schemas/ManualSubscriptionCheckout'), responses: { '200': ok, '400': err4 } },
+    },
+    '/subscriptions/invoices/{invoiceId}/manual-payment-submissions': {
+      post: { tags: ['Subscriptions'], summary: 'Create an evidence draft for an invoice (Owner)', parameters: [idPath('invoiceId')], requestBody: jsonBody('#/components/schemas/ManualPaymentSubmissionCreate'), responses: { '200': ok, '400': err4 } },
+    },
+    '/subscriptions/manual-payment-submissions/{submissionId}/documents': {
+      post: { tags: ['Subscriptions'], summary: 'Upload and scan one private evidence document (Owner)', parameters: [idPath('submissionId')], responses: { '201': ok, '400': err4 } },
+    },
+    '/subscriptions/manual-payment-submissions/{submissionId}/submit': {
+      post: { tags: ['Subscriptions'], summary: 'Lock and submit clean evidence for finance review (Owner)', parameters: [idPath('submissionId')], responses: { '200': ok, '400': err4 } },
+    },
+    '/subscriptions/manual-payment-submissions/{submissionId}/documents/{documentId}': {
+      get: { tags: ['Subscriptions'], summary: 'Download owned clean evidence (Owner)', parameters: [idPath('submissionId'), idPath('documentId')], responses: { '200': ok, '404': err404 } },
+      delete: { tags: ['Subscriptions'], summary: 'Delete evidence while the submission is a draft (Owner)', parameters: [idPath('submissionId'), idPath('documentId')], responses: { '200': ok, '404': err404 } },
+    },
+    '/subscriptions/communication-settings': {
+      get: { tags: ['Subscriptions'], summary: 'Billing contacts, timezone, and AR/EN/FR policy (Owner)', responses: { '200': ok } },
+      put: { tags: ['Subscriptions'], summary: 'Update billing communication settings (Owner)', requestBody: jsonBody('#/components/schemas/SubscriptionCommunicationSettings'), responses: { '200': ok, '400': err4 } },
+    },
     '/subscriptions/change-plan': {
       post: { tags: ['Subscriptions'], summary: 'Change plan (Owner)', responses: { '200': ok } },
     },

apps/api/src/tests/setup.ts

@@ -7,6 +7,8 @@ const delegates = [
   'billingCreditNote',
   'billingCreditLedgerEntry',
   'billingCreditBalance',
+  'manualPaymentDocument',
+  'manualPaymentSubmission',
   'billingPaymentAttempt',
   'billingPaymentIntent',
   'billingInvoiceLineItem',

apps/dashboard/src/app/(dashboard)/subscription/page.tsx

@@ -3,12 +3,13 @@
 import { useRouter } from 'next/navigation'
 import { useCallback, useEffect, useState } from 'react'
 import { formatCurrency, PLAN_PRICES } from '@rentaldrivego/types'
-import { EMPLOYEE_PROFILE_KEY, apiFetch } from '@/lib/api'
+import { EMPLOYEE_PROFILE_KEY, apiFetch, resolveApiBase } from '@/lib/api'
 import { useDashboardI18n } from '@/components/I18nProvider'
 import { buildHomepageSignInPath } from '@/lib/dashboardPaths'
 
 type Plan = 'STARTER' | 'GROWTH' | 'PRO' | 'ENTERPRISE'
 type BillingPeriod = 'MONTHLY' | 'ANNUAL'
+type CollectionMethod = 'STRIPE' | 'BANK_TRANSFER' | 'CHECK'
 
 interface Subscription {
   id: string
@@ -23,12 +24,66 @@ interface Subscription {
 
 interface Invoice {
   id: string
+  invoiceNumber: string | null
   amount: number
+  amountDue: number
   currency: string
   status: string
   paymentProvider: string
+  collectionMethod: CollectionMethod
+  dueAt: string | null
   paidAt: string | null
   createdAt: string
+  manualPaymentSubmission?: ManualPaymentSubmission | null
+}
+
+interface PaymentOption {
+  method: CollectionMethod
+  enabled: boolean
+  instructions?: Record<string, string>
+}
+
+interface ManualPaymentDocument {
+  id: string
+  kind: string
+  originalFilename: string
+  byteSize: number
+  scanStatus: string
+  uploadedAt: string
+}
+
+interface ManualPaymentSubmission {
+  id: string
+  method: CollectionMethod
+  submittedReference: string
+  status: string
+  submittedAt: string | null
+  rejectionReason?: string | null
+  documents: ManualPaymentDocument[]
+}
+
+interface ManualCheckoutResult {
+  invoice: Invoice
+  instructions: Record<string, string>
+}
+
+type CommunicationLocale = 'ar' | 'en' | 'fr'
+interface CommunicationSettings {
+  timezone: string
+  reminderLocalTime: string
+  enabledCommunicationLocales: CommunicationLocale[]
+  defaultCommunicationLocale: CommunicationLocale
+  contacts: Array<{
+    id?: string
+    employeeId?: string | null
+    email: string
+    locale?: CommunicationLocale | null
+    effectiveLocale?: CommunicationLocale
+    isPrimary: boolean
+    receivePaymentNotices: boolean
+    isActive: boolean
+    verified?: boolean
+  }>
 }
 
 interface ProviderAvailability {
@@ -61,6 +116,9 @@ const STATUS_BADGE: Record<string, string> = {
 const INVOICE_STATUS: Record<string, string> = {
   PAID: 'bg-green-100 text-green-700',
   PENDING: 'bg-orange-100 text-orange-700',
+  OPEN: 'bg-orange-100 text-orange-700',
+  PAYMENT_PENDING: 'bg-orange-100 text-orange-700',
+  PAST_DUE: 'bg-red-100 text-red-700',
   FAILED: 'bg-red-100 text-red-700',
   REFUNDED: 'bg-slate-100 text-slate-600',
 }
@@ -72,6 +130,30 @@ const PLAN_LABELS: Record<Plan, string> = {
   PRO: 'Pro',
   ENTERPRISE: 'Enterprise',
 }
+
+const PAYMENT_EVIDENCE_MAX_FILES = 3
+const PAYMENT_EVIDENCE_MAX_FILE_SIZE = 10 * 1024 * 1024
+const PAYMENT_EVIDENCE_ACCEPT = 'application/pdf,image/jpeg,image/png,.pdf,.jpg,.jpeg,.png'
+const PAYMENT_EVIDENCE_EXTENSIONS = new Set(['pdf', 'jpg', 'jpeg', 'png'])
+const PAYMENT_EVIDENCE_MIME_TYPES = new Set(['application/pdf', 'application/x-pdf', 'application/octet-stream', 'image/jpeg', 'image/pjpeg', 'image/png', 'image/x-png'])
+
+function validatePaymentEvidenceFiles(files: File[]) {
+  if (files.length > PAYMENT_EVIDENCE_MAX_FILES) return 'Upload at most three evidence files.'
+  for (const file of files) {
+    const extension = file.name.split('.').pop()?.toLowerCase() ?? ''
+    if (!PAYMENT_EVIDENCE_EXTENSIONS.has(extension)) {
+      return 'Evidence files must be PDF, JPEG, or PNG.'
+    }
+    if (file.type && !PAYMENT_EVIDENCE_MIME_TYPES.has(file.type.toLowerCase())) {
+      return 'Evidence files must be PDF, JPEG, or PNG.'
+    }
+    if (file.size <= 0 || file.size > PAYMENT_EVIDENCE_MAX_FILE_SIZE) {
+      return 'Each evidence file must be between 1 byte and 10 MB.'
+    }
+  }
+  return null
+}
+
 export default function SubscriptionPage() {
   const router = useRouter()
   const { language } = useDashboardI18n()
@@ -86,12 +168,23 @@ export default function SubscriptionPage() {
   const [selectedPlan, setSelectedPlan] = useState<Plan>('STARTER')
   const [billingPeriod, setBillingPeriod] = useState<BillingPeriod>('MONTHLY')
   const currency = 'MAD'
-  const provider = 'STRIPE'
+  const [selectedMethod, setSelectedMethod] = useState<CollectionMethod>('STRIPE')
+  const [paymentOptions, setPaymentOptions] = useState<PaymentOption[]>([])
   const [providerAvailability, setProviderAvailability] = useState<ProviderAvailability>({ stripe: false })
   const [planPrices, setPlanPrices] = useState<Record<string, Record<string, Record<string, number>>>>(PLAN_PRICES)
   const [planFeaturesList, setPlanFeaturesList] = useState<PlanFeature[]>([])
   const [paying, setPaying] = useState(false)
   const [cancelling, setCancelling] = useState(false)
+  const [manualCheckout, setManualCheckout] = useState<ManualCheckoutResult | null>(null)
+  const [manualPaymentRequestNumber, setManualPaymentRequestNumber] = useState<string | null>(null)
+  const [paymentReference, setPaymentReference] = useState('')
+  const [evidenceFiles, setEvidenceFiles] = useState<File[]>([])
+  const [paymentSubmission, setPaymentSubmission] = useState<ManualPaymentSubmission | null>(null)
+  const [submittingEvidence, setSubmittingEvidence] = useState(false)
+  const [checkoutIdempotencyKey, setCheckoutIdempotencyKey] = useState<string | null>(null)
+  const [submissionIdempotencyKey, setSubmissionIdempotencyKey] = useState<string | null>(null)
+  const [communicationSettings, setCommunicationSettings] = useState<CommunicationSettings | null>(null)
+  const [savingCommunicationSettings, setSavingCommunicationSettings] = useState(false)
   const copy = {
     en: {
       title: 'Subscription',
@@ -107,6 +200,39 @@ export default function SubscriptionPage() {
       changePlan: 'Change plan',
       subscribe: 'Subscribe',
       selectPlan: 'Select a plan to continue to Stripe checkout.',
+      selectPayment: 'Choose Stripe, bank transfer, or check. The server calculates the final amount.',
+      bankTransfer: 'Bank transfer',
+      check: 'Check',
+      creatingInvoice: 'Creating invoice…',
+      createInvoice: 'Create payment invoice',
+      submitPaymentEvidence: 'Submit payment evidence',
+      awaitingVerification: 'Awaiting finance verification',
+      invoiceNumber: 'Invoice',
+      paymentRequestNumber: 'Payment request number',
+      paymentRequestHelp: 'Use this generated number when contacting support about this payment.',
+      dueDate: 'Due date',
+      paymentInstructions: 'Payment instructions',
+      reference: 'Transaction reference or check number',
+      bankTransferReference: 'Bank transfer reference number',
+      checkNumber: 'Check number',
+      evidence: 'Payment evidence (PDF, JPEG, or PNG; up to 3 files)',
+      bankTransferEvidence: 'Bank transfer receipt (PDF, JPEG, or PNG; up to 3 files)',
+      checkEvidence: 'Check copy (PDF, JPEG, or PNG; up to 3 files)',
+      submitReview: 'Submit for review',
+      submittingReview: 'Submitting…',
+      evidenceWarning: 'Uploading a receipt does not prove settlement or activate the subscription. Finance must independently confirm cleared funds.',
+      manualDetailsTitle: 'Payment details',
+      manualDetailsHelp: 'Enter the payment number and attach the supporting file before submitting it for finance review.',
+      evidenceSubmitted: 'Evidence submitted and locked for finance review.',
+      communicationTitle: 'Billing communication settings',
+      communicationHelp: 'Choose the languages your company permits for future payment notices. Each contact receives one notice in their effective language.',
+      enabledLanguages: 'Enabled languages',
+      defaultLanguage: 'Default language',
+      timezone: 'Billing timezone',
+      contactLanguage: 'Contact language',
+      inheritDefault: 'Inherit company default',
+      saveSettings: 'Save communication settings',
+      settingsSaved: 'Communication settings saved.',
       monthly: 'Monthly',
       annual: 'Annual (save 20%)',
       active: 'Active',
@@ -119,6 +245,7 @@ export default function SubscriptionPage() {
       redirecting: 'Redirecting…',
       subscribeNow: 'Subscribe now',
       invoiceHistory: 'Invoice history',
+      invoice: 'Invoice',
       date: 'Date',
       provider: 'Provider',
       status: 'Status',
@@ -156,6 +283,39 @@ export default function SubscriptionPage() {
       changePlan: 'Changer de plan',
       subscribe: 'S’abonner',
       selectPlan: 'Sélectionnez un plan pour continuer vers Stripe Checkout.',
+      selectPayment: 'Choisissez Stripe, virement bancaire ou chèque. Le serveur calcule le montant final.',
+      bankTransfer: 'Virement bancaire',
+      check: 'Chèque',
+      creatingInvoice: 'Création de la facture…',
+      createInvoice: 'Créer la facture de paiement',
+      submitPaymentEvidence: 'Envoyer le justificatif',
+      awaitingVerification: 'En attente de vérification financière',
+      invoiceNumber: 'Facture',
+      paymentRequestNumber: 'Numéro de demande de paiement',
+      paymentRequestHelp: 'Utilisez ce numéro généré pour contacter le support au sujet de ce paiement.',
+      dueDate: 'Échéance',
+      paymentInstructions: 'Instructions de paiement',
+      reference: 'Référence du virement ou numéro de chèque',
+      bankTransferReference: 'Référence du virement bancaire',
+      checkNumber: 'Numéro du chèque',
+      evidence: 'Justificatif (PDF, JPEG ou PNG ; 3 fichiers maximum)',
+      bankTransferEvidence: 'Reçu du virement (PDF, JPEG ou PNG ; 3 fichiers maximum)',
+      checkEvidence: 'Copie du chèque (PDF, JPEG ou PNG ; 3 fichiers maximum)',
+      submitReview: 'Soumettre pour vérification',
+      submittingReview: 'Envoi…',
+      evidenceWarning: 'Le dépôt d’un justificatif ne prouve pas le règlement et n’active pas l’abonnement. La finance doit confirmer les fonds encaissés.',
+      manualDetailsTitle: 'Détails du paiement',
+      manualDetailsHelp: 'Saisissez le numéro de paiement et joignez le justificatif avant de l’envoyer à la finance.',
+      evidenceSubmitted: 'Justificatifs soumis et verrouillés pour vérification.',
+      communicationTitle: 'Paramètres de communication de facturation',
+      communicationHelp: 'Choisissez les langues autorisées pour les prochains avis de paiement. Chaque contact reçoit un seul avis dans sa langue effective.',
+      enabledLanguages: 'Langues activées',
+      defaultLanguage: 'Langue par défaut',
+      timezone: 'Fuseau horaire de facturation',
+      contactLanguage: 'Langue du contact',
+      inheritDefault: 'Hériter de la langue par défaut',
+      saveSettings: 'Enregistrer les paramètres',
+      settingsSaved: 'Paramètres de communication enregistrés.',
       monthly: 'Mensuel',
       annual: 'Annuel (économie 20%)',
       active: 'Actif',
@@ -168,6 +328,7 @@ export default function SubscriptionPage() {
       redirecting: 'Redirection…',
       subscribeNow: 'S’abonner maintenant',
       invoiceHistory: 'Historique des factures',
+      invoice: 'Facture',
       date: 'Date',
       provider: 'Prestataire',
       status: 'Statut',
@@ -205,6 +366,39 @@ export default function SubscriptionPage() {
       changePlan: 'تغيير الخطة',
       subscribe: 'اشتراك',
       selectPlan: 'اختر خطة للمتابعة إلى Stripe Checkout.',
+      selectPayment: 'اختر Stripe أو التحويل البنكي أو الشيك. يحسب الخادم المبلغ النهائي.',
+      bankTransfer: 'تحويل بنكي',
+      check: 'شيك',
+      creatingInvoice: 'جارٍ إنشاء الفاتورة…',
+      createInvoice: 'إنشاء فاتورة الدفع',
+      submitPaymentEvidence: 'إرسال إثبات الدفع',
+      awaitingVerification: 'في انتظار تحقق فريق المالية',
+      invoiceNumber: 'الفاتورة',
+      paymentRequestNumber: 'رقم طلب الدفع',
+      paymentRequestHelp: 'استخدم هذا الرقم المُنشأ عند التواصل مع الدعم بخصوص هذا الدفع.',
+      dueDate: 'تاريخ الاستحقاق',
+      paymentInstructions: 'تعليمات الدفع',
+      reference: 'مرجع التحويل أو رقم الشيك',
+      bankTransferReference: 'رقم مرجع التحويل البنكي',
+      checkNumber: 'رقم الشيك',
+      evidence: 'إثبات الدفع (PDF أو JPEG أو PNG، بحد أقصى 3 ملفات)',
+      bankTransferEvidence: 'إيصال التحويل البنكي (PDF أو JPEG أو PNG، بحد أقصى 3 ملفات)',
+      checkEvidence: 'نسخة الشيك (PDF أو JPEG أو PNG، بحد أقصى 3 ملفات)',
+      submitReview: 'إرسال للمراجعة',
+      submittingReview: 'جارٍ الإرسال…',
+      evidenceWarning: 'رفع الإيصال لا يثبت وصول الأموال ولا يفعّل الاشتراك. يجب أن يؤكد فريق المالية تحصيل المبلغ بشكل مستقل.',
+      manualDetailsTitle: 'تفاصيل الدفع',
+      manualDetailsHelp: 'أدخل رقم الدفع وأرفق المستند الداعم قبل إرساله إلى فريق المالية.',
+      evidenceSubmitted: 'تم إرسال المستندات وقفلها لمراجعة فريق المالية.',
+      communicationTitle: 'إعدادات اتصالات الفوترة',
+      communicationHelp: 'اختر اللغات التي تسمح بها الشركة لإشعارات الدفع المستقبلية. يتلقى كل مسؤول إشعاراً واحداً بلغته الفعلية.',
+      enabledLanguages: 'اللغات المفعّلة',
+      defaultLanguage: 'اللغة الافتراضية',
+      timezone: 'المنطقة الزمنية للفوترة',
+      contactLanguage: 'لغة جهة الاتصال',
+      inheritDefault: 'استخدام لغة الشركة الافتراضية',
+      saveSettings: 'حفظ إعدادات الاتصال',
+      settingsSaved: 'تم حفظ إعدادات الاتصال.',
       monthly: 'شهري',
       annual: 'سنوي (توفير 20%)',
       active: 'نشط',
@@ -217,6 +411,7 @@ export default function SubscriptionPage() {
       redirecting: 'جارٍ التحويل…',
       subscribeNow: 'اشترك الآن',
       invoiceHistory: 'سجل الفواتير',
+      invoice: 'الفاتورة',
       date: 'التاريخ',
       provider: 'المزوّد',
       status: 'الحالة',
@@ -288,10 +483,16 @@ export default function SubscriptionPage() {
       apiFetch<Subscription | null>('/subscriptions/me'),
       apiFetch<Invoice[]>('/subscriptions/invoices'),
       apiFetch<ProviderAvailability>('/subscriptions/providers'),
+      apiFetch<{ methods: PaymentOption[] }>('/subscriptions/payment-options'),
+      apiFetch<CommunicationSettings>('/subscriptions/communication-settings'),
       fetchPlanData(),
     ])
-      .then(([sub, inv, availability]) => {
+      .then(([sub, inv, availability, options, settings]) => {
         setProviderAvailability(availability)
+        setPaymentOptions(options.methods ?? [])
+        setCommunicationSettings(settings)
+        const firstEnabled = options.methods?.find((option) => option.enabled)
+        if (firstEnabled) setSelectedMethod(firstEnabled.method)
         if (sub) {
           setSubscription(sub)
           setSelectedPlan(sub.plan)
@@ -299,6 +500,13 @@ export default function SubscriptionPage() {
           // currency is always MAD
         }
         setInvoices(inv ?? [])
+        const latestManual = inv?.find((invoice) => invoice.collectionMethod !== 'STRIPE' && ['OPEN', 'PAYMENT_PENDING', 'PAST_DUE'].includes(invoice.status))
+        if (latestManual) {
+          const option = options.methods?.find((item) => item.method === latestManual.collectionMethod)
+          setSelectedMethod(latestManual.collectionMethod)
+          setManualCheckout({ invoice: latestManual, instructions: option?.instructions ?? {} })
+          if (latestManual.manualPaymentSubmission) setPaymentSubmission(latestManual.manualPaymentSubmission)
+        }
       })
       .catch((err) => setError(err.message))
       .finally(() => setLoading(false))
@@ -359,6 +567,55 @@ export default function SubscriptionPage() {
     setPaying(true)
     setError(null)
     try {
+      const selectedOption = paymentOptions.find((option) => option.method === selectedMethod && option.enabled)
+      if (!selectedOption) throw new Error(copy.providerUnavailable)
+      if (selectedMethod !== 'STRIPE') {
+        if (paymentReference.trim().length < 3) throw new Error(`${manualReferenceLabel} is required`)
+        if (evidenceFiles.length === 0) throw new Error(manualEvidenceLabel)
+        const fileError = validatePaymentEvidenceFiles(evidenceFiles)
+        if (fileError) throw new Error(fileError)
+        const idempotencyKey = checkoutIdempotencyKey ?? crypto.randomUUID()
+        setCheckoutIdempotencyKey(idempotencyKey)
+        const result = await apiFetch<ManualCheckoutResult>('/subscriptions/manual-checkout', {
+          method: 'POST',
+          body: JSON.stringify({ plan: selectedPlan, billingPeriod, currency, method: selectedMethod, idempotencyKey }),
+        })
+        setManualPaymentRequestNumber(result.invoice.invoiceNumber ?? result.invoice.id)
+
+        const key = submissionIdempotencyKey ?? crypto.randomUUID()
+        setSubmissionIdempotencyKey(key)
+        const submission = await apiFetch<ManualPaymentSubmission>(
+          `/subscriptions/invoices/${result.invoice.id}/manual-payment-submissions`,
+          {
+            method: 'POST',
+            body: JSON.stringify({ method: selectedMethod, submittedReference: paymentReference, idempotencyKey: key }),
+          },
+        )
+        let current = submission
+        for (const file of evidenceFiles) {
+          const form = new FormData()
+          form.append('kind', selectedMethod === 'CHECK' ? 'CHECK_COPY' : 'BANK_TRANSFER_RECEIPT')
+          form.append('file', file)
+          const document = await apiFetch<ManualPaymentDocument>(
+            `/subscriptions/manual-payment-submissions/${submission.id}/documents`,
+            { method: 'POST', body: form },
+          )
+          current = { ...current, documents: [...current.documents.filter((item) => item.id !== document.id), document] }
+          setPaymentSubmission(current)
+          if (document.scanStatus !== 'CLEAN') throw new Error(`Evidence scan status: ${document.scanStatus}`)
+        }
+        const submitted = await apiFetch<ManualPaymentSubmission>(
+          `/subscriptions/manual-payment-submissions/${submission.id}/submit`,
+          { method: 'POST' },
+        )
+        setPaymentSubmission(submitted)
+        setManualCheckout(null)
+        setEvidenceFiles([])
+        setCheckoutIdempotencyKey(null)
+        setSubmissionIdempotencyKey(null)
+        setPaying(false)
+        return
+      }
       if (!providerAvailability.stripe) throw new Error(copy.providerUnavailable)
       const currentUrl = new URL(window.location.href)
       currentUrl.search = ''
@@ -369,7 +626,7 @@ export default function SubscriptionPage() {
           plan: selectedPlan,
           billingPeriod,
           currency,
-          provider,
+          provider: 'STRIPE',
           successUrl: `${currentUrl.toString()}?payment=success`,
           failureUrl: `${currentUrl.toString()}?payment=failed`,
         }),
@@ -381,6 +638,75 @@ export default function SubscriptionPage() {
     }
   }
 
+  async function handleEvidenceSubmit() {
+    if (!manualCheckout) return
+    setSubmittingEvidence(true)
+    setError(null)
+    try {
+      const key = submissionIdempotencyKey ?? crypto.randomUUID()
+      setSubmissionIdempotencyKey(key)
+      const fileError = validatePaymentEvidenceFiles(evidenceFiles)
+      if (fileError) throw new Error(fileError)
+      const reusableDraft = paymentSubmission?.status === 'DRAFT' ? paymentSubmission : null
+      const submission = reusableDraft ?? await apiFetch<ManualPaymentSubmission>(
+        `/subscriptions/invoices/${manualCheckout.invoice.id}/manual-payment-submissions`,
+        {
+          method: 'POST',
+          body: JSON.stringify({ method: selectedMethod, submittedReference: paymentReference, idempotencyKey: key }),
+        },
+      )
+      let current = submission
+      const pendingFiles = [...evidenceFiles]
+      for (const file of pendingFiles) {
+        const form = new FormData()
+        form.append('kind', selectedMethod === 'CHECK' ? 'CHECK_COPY' : 'BANK_TRANSFER_RECEIPT')
+        form.append('file', file)
+        const document = await apiFetch<ManualPaymentDocument>(
+          `/subscriptions/manual-payment-submissions/${submission.id}/documents`,
+          { method: 'POST', body: form },
+        )
+        current = { ...current, documents: [...current.documents.filter((item) => item.id !== document.id), document] }
+        setPaymentSubmission(current)
+        setEvidenceFiles((files) => files.filter((item) => item !== file))
+        if (document.scanStatus !== 'CLEAN') throw new Error(`Evidence scan status: ${document.scanStatus}`)
+      }
+      const submitted = await apiFetch<ManualPaymentSubmission>(
+        `/subscriptions/manual-payment-submissions/${submission.id}/submit`,
+        { method: 'POST' },
+      )
+      setPaymentSubmission(submitted)
+      setEvidenceFiles([])
+      setSubmissionIdempotencyKey(null)
+    } catch (err: any) {
+      setError(err.message)
+    } finally {
+      setSubmittingEvidence(false)
+    }
+  }
+
+  async function saveCommunicationSettings() {
+    if (!communicationSettings) return
+    setSavingCommunicationSettings(true)
+    setError(null)
+    try {
+      const saved = await apiFetch<CommunicationSettings>('/subscriptions/communication-settings', {
+        method: 'PUT',
+        body: JSON.stringify({
+          timezone: communicationSettings.timezone,
+          reminderLocalTime: communicationSettings.reminderLocalTime,
+          enabledCommunicationLocales: communicationSettings.enabledCommunicationLocales,
+          defaultCommunicationLocale: communicationSettings.defaultCommunicationLocale,
+          contacts: communicationSettings.contacts.map(({ effectiveLocale: _effectiveLocale, verified: _verified, ...contact }) => contact),
+        }),
+      })
+      setCommunicationSettings(saved)
+    } catch (err: any) {
+      setError(err.message)
+    } finally {
+      setSavingCommunicationSettings(false)
+    }
+  }
+
   async function handleCancel() {
     setCancelling(true)
     setError(null)
@@ -394,6 +720,20 @@ export default function SubscriptionPage() {
     }
   }
 
+  function handleEvidenceFileChange(event: React.ChangeEvent<HTMLInputElement>) {
+    const files = event.target.files
+    const selectedFiles = Array.from(files ?? [])
+    const fileError = validatePaymentEvidenceFiles(selectedFiles)
+    if (fileError) {
+      setEvidenceFiles([])
+      event.target.value = ''
+      setError(fileError)
+      return
+    }
+    setError(null)
+    setEvidenceFiles(selectedFiles)
+  }
+
   async function handleResume() {
     setCancelling(true)
     setError(null)
@@ -411,6 +751,64 @@ export default function SubscriptionPage() {
   const daysLeft = subscription?.trialEndAt
     ? Math.ceil((new Date(subscription.trialEndAt).getTime() - Date.now()) / 86400000)
     : null
+  const selectedPaymentOption = paymentOptions.find((option) => option.method === selectedMethod && option.enabled)
+  const isManualMethod = selectedMethod === 'BANK_TRANSFER' || selectedMethod === 'CHECK'
+  const manualReferenceLabel = selectedMethod === 'CHECK' ? copy.checkNumber : copy.bankTransferReference
+  const manualEvidenceLabel = selectedMethod === 'CHECK' ? copy.checkEvidence : copy.bankTransferEvidence
+  const manualEvidenceKindLabel = selectedMethod === 'CHECK' ? copy.check : copy.bankTransfer
+  const manualDetailsForm = isManualMethod ? (
+    <div className="rounded-2xl border border-slate-200 bg-slate-50 p-5">
+      <div>
+        <p className="font-semibold text-slate-900">{copy.manualDetailsTitle}</p>
+        <p className="mt-1 text-sm text-slate-500">{copy.manualDetailsHelp}</p>
+      </div>
+      {selectedPaymentOption?.instructions && !manualCheckout ? (
+        <div className="mt-4 rounded-xl bg-white p-4">
+          <p className="text-sm font-semibold text-slate-900">{copy.paymentInstructions}</p>
+          <dl className="mt-2 grid gap-2 text-sm text-slate-700 sm:grid-cols-2">
+            {Object.entries(selectedPaymentOption.instructions).map(([key, value]) => (
+              <div key={key}><dt className="text-xs uppercase text-slate-500">{key}</dt><dd className="font-medium">{value}</dd></div>
+            ))}
+          </dl>
+        </div>
+      ) : null}
+      <div className="mt-4 grid gap-4 lg:grid-cols-2">
+        <label className="block text-sm font-medium text-slate-800">
+          {manualReferenceLabel}
+          <input
+            value={paymentReference}
+            onChange={(event) => setPaymentReference(event.target.value)}
+            maxLength={120}
+            inputMode="text"
+            className="mt-1 w-full rounded-xl border border-slate-300 bg-white px-3 py-2"
+          />
+        </label>
+        <label className="block text-sm font-medium text-slate-800">
+          {manualEvidenceLabel}
+          <input
+            type="file"
+            accept={PAYMENT_EVIDENCE_ACCEPT}
+            multiple
+            onChange={handleEvidenceFileChange}
+            className="mt-1 block w-full rounded-xl border border-slate-300 bg-white px-3 py-2 text-sm"
+          />
+        </label>
+      </div>
+      {evidenceFiles.length > 0 ? (
+        <div className="mt-3 space-y-1">
+          {evidenceFiles.map((file) => (
+            <p key={`${file.name}-${file.size}-${file.lastModified}`} className="text-xs text-slate-600">
+              {manualEvidenceKindLabel}: {file.name}
+            </p>
+          ))}
+        </div>
+      ) : null}
+      {paymentSubmission?.documents.map((document) => (
+        <p key={document.id} className="mt-2 text-xs text-slate-600">{document.originalFilename} · {document.scanStatus}</p>
+      ))}
+      <p className="mt-3 text-xs text-amber-900">{copy.evidenceWarning}</p>
+    </div>
+  ) : null
 
   return (
     <div className="space-y-8">
@@ -470,7 +868,7 @@ export default function SubscriptionPage() {
 
       {/* Plan selector + checkout */}
       <div className="card p-6 space-y-6">
-        {!providerAvailability.stripe ? (
+        {paymentOptions.length > 0 && !paymentOptions.some((option) => option.enabled) ? (
           <div className="rounded-xl border border-orange-200 bg-orange-50 px-4 py-3 text-sm text-orange-700">
             {copy.noProviderConfigured}
             {providerAvailability.stripeProblems && providerAvailability.stripeProblems.length > 0 ? (
@@ -486,7 +884,7 @@ export default function SubscriptionPage() {
           <h3 className="text-base font-semibold text-slate-900">
             {subscription?.status === 'ACTIVE' ? copy.changePlan : copy.subscribe}
           </h3>
-          <p className="mt-1 text-sm text-slate-500">{copy.selectPlan}</p>
+          <p className="mt-1 text-sm text-slate-500">{copy.selectPayment}</p>
         </div>
 
         {/* Billing period toggle */}
@@ -549,15 +947,33 @@ export default function SubscriptionPage() {
         {/* Provider selector */}
         <div>
           <p className="text-sm font-medium text-slate-700 mb-2">{copy.paymentProvider}</p>
-          <div className="flex gap-3">
-            {providerAvailability.stripe ? (
-              <div className="flex items-center gap-2 rounded-xl border-2 border-blue-500 bg-blue-50 px-4 py-2.5 text-sm font-medium text-blue-700">
-                Stripe
-              </div>
-            ) : null}
+          <div className="flex flex-wrap gap-3">
+            {paymentOptions.filter((option) => option.enabled).map((option) => (
+              <button
+                type="button"
+                key={option.method}
+                onClick={() => {
+                  setSelectedMethod(option.method)
+                  setManualCheckout(null)
+                  setManualPaymentRequestNumber(null)
+                  setPaymentSubmission(null)
+                  setCheckoutIdempotencyKey(null)
+                  setSubmissionIdempotencyKey(null)
+                  setPaymentReference('')
+                  setEvidenceFiles([])
+                }}
+                className={`flex items-center gap-2 rounded-xl border-2 px-4 py-2.5 text-sm font-medium ${
+                  selectedMethod === option.method ? 'border-blue-500 bg-blue-50 text-blue-700' : 'border-slate-200 text-slate-600'
+                }`}
+              >
+                {option.method === 'STRIPE' ? 'Stripe' : option.method === 'BANK_TRANSFER' ? copy.bankTransfer : copy.check}
+              </button>
+            ))}
           </div>
         </div>
 
+        {isManualMethod && !manualCheckout ? manualDetailsForm : null}
+
         {/* Checkout CTA */}
         <div className="flex items-center justify-between pt-2 border-t border-slate-100">
           <div>
@@ -569,14 +985,154 @@ export default function SubscriptionPage() {
           </div>
           <button
             onClick={handleCheckout}
-            disabled={paying || loading || !providerAvailability.stripe}
+            disabled={
+              paying
+              || loading
+              || !paymentOptions.some((option) => option.method === selectedMethod && option.enabled)
+              || (isManualMethod && (paymentReference.trim().length < 3 || evidenceFiles.length === 0))
+            }
             className="btn-primary px-8 py-3"
           >
-            {paying ? copy.redirecting : subscription?.status === 'ACTIVE' ? copy.changePlan : copy.subscribeNow}
+            {paying
+              ? (selectedMethod === 'STRIPE' ? copy.redirecting : copy.submittingReview)
+              : selectedMethod === 'STRIPE'
+                ? (subscription?.status === 'ACTIVE' ? copy.changePlan : copy.subscribeNow)
+                : copy.submitPaymentEvidence}
           </button>
         </div>
+
+        {paymentSubmission && paymentSubmission.status !== 'DRAFT' && !manualCheckout ? (
+          <div className="rounded-xl border border-amber-200 bg-amber-50 p-4 text-sm text-amber-900">
+            <p className="font-semibold">{copy.awaitingVerification}</p>
+            {manualPaymentRequestNumber ? (
+              <p className="mt-1">
+                {copy.paymentRequestNumber}: <span className="font-semibold">{manualPaymentRequestNumber}</span>
+              </p>
+            ) : null}
+            {manualPaymentRequestNumber ? <p className="mt-1 text-xs">{copy.paymentRequestHelp}</p> : null}
+            <p className="mt-1">{paymentSubmission.status} · {paymentSubmission.documents.length} file(s)</p>
+          </div>
+        ) : null}
+
+        {manualCheckout ? (
+          <div className="rounded-2xl border border-amber-200 bg-amber-50 p-5" aria-live="polite">
+            <div className="flex flex-wrap items-start justify-between gap-3">
+              <div>
+                <p className="font-semibold text-amber-900">{copy.awaitingVerification}</p>
+                <p className="mt-1 text-sm text-amber-800">
+                  {copy.invoiceNumber}: {manualCheckout.invoice.invoiceNumber ?? manualCheckout.invoice.id} · {formatCurrency(manualCheckout.invoice.amountDue || manualCheckout.invoice.amount, 'MAD')}
+                </p>
+                <p className="text-sm text-amber-800">
+                  {copy.dueDate}: {manualCheckout.invoice.dueAt ? new Date(manualCheckout.invoice.dueAt).toLocaleDateString() : '—'}
+                </p>
+              </div>
+              <span className="rounded-full bg-amber-100 px-3 py-1 text-xs font-semibold text-amber-800">{manualCheckout.invoice.status}</span>
+            </div>
+            <div className="mt-4 rounded-xl bg-white/80 p-4">
+              <p className="text-sm font-semibold text-slate-900">{copy.paymentInstructions}</p>
+              <dl className="mt-2 grid gap-2 text-sm text-slate-700 sm:grid-cols-2">
+                {Object.entries(manualCheckout.instructions).map(([key, value]) => (
+                  <div key={key}><dt className="text-xs uppercase text-slate-500">{key}</dt><dd className="font-medium">{value}</dd></div>
+                ))}
+              </dl>
+            </div>
+
+            {paymentSubmission && paymentSubmission.status !== 'DRAFT' ? (
+              <div className="mt-4 rounded-xl border border-green-200 bg-green-50 p-4 text-sm text-green-800">
+                <p className="font-semibold">{copy.evidenceSubmitted}</p>
+                <p className="mt-1">{paymentSubmission.status} · {paymentSubmission.documents.length} file(s)</p>
+                {paymentSubmission.rejectionReason ? <p className="mt-2 text-red-700">{paymentSubmission.rejectionReason}</p> : null}
+              </div>
+            ) : (
+              <div className="mt-4 space-y-3">
+                {manualDetailsForm}
+                <button
+                  type="button"
+                  onClick={handleEvidenceSubmit}
+                  disabled={submittingEvidence || paymentReference.trim().length < 3 || (evidenceFiles.length === 0 && !paymentSubmission?.documents.length)}
+                  className="btn-primary"
+                >
+                  {submittingEvidence ? copy.submittingReview : copy.submitReview}
+                </button>
+              </div>
+            )}
+          </div>
+        ) : null}
       </div>
 
+      {communicationSettings ? (
+        <div className="card p-6">
+          <h3 className="text-base font-semibold text-slate-900">{copy.communicationTitle}</h3>
+          <p className="mt-1 text-sm text-slate-500">{copy.communicationHelp}</p>
+          <div className="mt-5 grid gap-5 lg:grid-cols-3">
+            <div>
+              <p className="text-sm font-medium text-slate-700">{copy.enabledLanguages}</p>
+              <div className="mt-2 flex flex-wrap gap-3">
+                {(['ar', 'en', 'fr'] as CommunicationLocale[]).map((locale) => {
+                  const checked = communicationSettings.enabledCommunicationLocales.includes(locale)
+                  return (
+                    <label key={locale} className="flex items-center gap-2 rounded-lg border border-slate-200 px-3 py-2 text-sm uppercase">
+                      <input
+                        type="checkbox"
+                        checked={checked}
+                        onChange={() => setCommunicationSettings((current) => {
+                          if (!current) return current
+                          const next = checked
+                            ? current.enabledCommunicationLocales.filter((item) => item !== locale)
+                            : [...current.enabledCommunicationLocales, locale]
+                          if (next.length === 0) return current
+                          return {
+                            ...current,
+                            enabledCommunicationLocales: next,
+                            defaultCommunicationLocale: next.includes(current.defaultCommunicationLocale) ? current.defaultCommunicationLocale : next[0],
+                            contacts: current.contacts.map((contact) => contact.locale && !next.includes(contact.locale) ? { ...contact, locale: null } : contact),
+                          }
+                        })}
+                      />
+                      {locale}
+                    </label>
+                  )
+                })}
+              </div>
+            </div>
+            <label className="block text-sm font-medium text-slate-700">
+              {copy.defaultLanguage}
+              <select value={communicationSettings.defaultCommunicationLocale} onChange={(event) => setCommunicationSettings((current) => current ? { ...current, defaultCommunicationLocale: event.target.value as CommunicationLocale } : current)} className="mt-2 w-full rounded-xl border border-slate-300 px-3 py-2">
+                {communicationSettings.enabledCommunicationLocales.map((locale) => <option key={locale} value={locale}>{locale.toUpperCase()}</option>)}
+              </select>
+            </label>
+            <label className="block text-sm font-medium text-slate-700">
+              {copy.timezone}
+              <input value={communicationSettings.timezone} onChange={(event) => setCommunicationSettings((current) => current ? { ...current, timezone: event.target.value } : current)} className="mt-2 w-full rounded-xl border border-slate-300 px-3 py-2" />
+            </label>
+          </div>
+          <div className="mt-5 space-y-3">
+            {communicationSettings.contacts.map((contact, index) => (
+              <div key={contact.id ?? contact.email} className="grid gap-3 rounded-xl border border-slate-200 p-4 sm:grid-cols-[1fr,220px] sm:items-center">
+                <div>
+                  <p className="text-sm font-medium text-slate-900">{contact.email}</p>
+                  <p className="text-xs text-slate-500">{contact.isPrimary ? 'Primary · ' : ''}{contact.verified ? 'Verified' : 'Verification pending'} · {contact.employeeId ? 'In-app + email' : 'Email'}</p>
+                </div>
+                <label className="text-xs font-medium text-slate-600">
+                  {copy.contactLanguage}
+                  <select
+                    value={contact.locale ?? ''}
+                    onChange={(event) => setCommunicationSettings((current) => current ? { ...current, contacts: current.contacts.map((item, itemIndex) => itemIndex === index ? { ...item, locale: (event.target.value || null) as CommunicationLocale | null } : item) } : current)}
+                    className="mt-1 w-full rounded-lg border border-slate-300 px-2 py-2 text-sm"
+                  >
+                    <option value="">{copy.inheritDefault}</option>
+                    {communicationSettings.enabledCommunicationLocales.map((locale) => <option key={locale} value={locale}>{locale.toUpperCase()}</option>)}
+                  </select>
+                </label>
+              </div>
+            ))}
+          </div>
+          <button type="button" onClick={saveCommunicationSettings} disabled={savingCommunicationSettings} className="btn-primary mt-5">
+            {savingCommunicationSettings ? copy.loading : copy.saveSettings}
+          </button>
+        </div>
+      ) : null}
+
       {/* Invoice history */}
       <div className="card overflow-hidden">
         <div className="px-6 py-4 border-b border-slate-200">
@@ -586,6 +1142,7 @@ export default function SubscriptionPage() {
           <table className="w-full">
             <thead>
               <tr className="bg-slate-50 border-b border-slate-200">
+                <th className="text-left px-6 py-3 text-xs font-medium text-slate-500 uppercase tracking-wide">{copy.invoice}</th>
                 <th className="text-left px-6 py-3 text-xs font-medium text-slate-500 uppercase tracking-wide">{copy.date}</th>
                 <th className="text-left px-6 py-3 text-xs font-medium text-slate-500 uppercase tracking-wide">{copy.provider}</th>
                 <th className="text-left px-6 py-3 text-xs font-medium text-slate-500 uppercase tracking-wide">{copy.status}</th>
@@ -595,11 +1152,21 @@ export default function SubscriptionPage() {
             </thead>
             <tbody className="divide-y divide-slate-100">
               {loading ? (
-                <tr><td colSpan={5} className="px-6 py-10 text-center text-sm text-slate-400">{copy.loading}</td></tr>
+                <tr><td colSpan={6} className="px-6 py-10 text-center text-sm text-slate-400">{copy.loading}</td></tr>
               ) : invoices.length === 0 ? (
-                <tr><td colSpan={5} className="px-6 py-10 text-center text-sm text-slate-400">{copy.noInvoices}</td></tr>
+                <tr><td colSpan={6} className="px-6 py-10 text-center text-sm text-slate-400">{copy.noInvoices}</td></tr>
               ) : invoices.map((inv) => (
                 <tr key={inv.id}>
+                  <td className="px-6 py-4 text-sm font-medium text-blue-700">
+                    <a
+                      href={`${resolveApiBase()}/subscriptions/invoices/${inv.id}/pdf`}
+                      target="_blank"
+                      rel="noreferrer"
+                      className="hover:underline"
+                    >
+                      {inv.invoiceNumber ?? copy.invoice}
+                    </a>
+                  </td>
                   <td className="px-6 py-4 text-sm text-slate-700">{new Date(inv.createdAt).toLocaleDateString()}</td>
                   <td className="px-6 py-4 text-sm text-slate-700">{inv.paymentProvider}</td>
                   <td className="px-6 py-4">

apps/dashboard/src/lib/api.test.ts

@@ -164,7 +164,29 @@ describe('dashboard apiFetch', () => {
     process.env.NEXT_PUBLIC_API_URL = 'http://localhost:4000/api/v1'
 
     api = await import('./api')
-    expect(api.resolveApiOrigin()).toBe('http://localhost:4000')
+    expect(api.resolveApiOrigin()).toBe('http://localhost')
+  })
+
+  it('uses the dashboard proxy for local browser requests to a different local API port', async () => {
+    installBrowser()
+    ;(globalThis.window as any).location.origin = 'http://localhost:3000'
+    process.env.NEXT_PUBLIC_API_URL = 'http://localhost:4000/api/v1'
+    const fetchMock = vi.fn(async () => ({
+      ok: true,
+      json: async () => ({ data: { ok: true } }),
+    }))
+    Object.defineProperty(globalThis, 'fetch', { configurable: true, value: fetchMock })
+
+    const { apiFetch, resolveRealtimeSocketTarget } = await import('./api')
+    await apiFetch('/auth/employee/me')
+
+    expect(fetchMock).toHaveBeenCalledWith('/dashboard/api/v1/auth/employee/me', expect.objectContaining({
+      credentials: 'include',
+    }))
+    expect(resolveRealtimeSocketTarget()).toEqual({
+      origin: 'http://localhost:3000',
+      path: '/dashboard/socket.io',
+    })
   })
 
   it('routes proxied realtime connections through the dashboard socket path', async () => {

apps/dashboard/src/lib/api.ts

@@ -15,11 +15,19 @@ function shouldUseDashboardProxy(configuredApiBase?: string): boolean {
   if (!configuredApiBase) return true
   if (configuredApiBase.startsWith('/')) return false
 
-  const currentHostname = window.location?.hostname
-  if (!currentHostname || isLocalBrowserHost(currentHostname)) return false
-
   try {
-    return new URL(configuredApiBase).hostname !== currentHostname
+    const apiUrl = new URL(configuredApiBase)
+    const currentOrigin = window.location?.origin
+    const currentHostname = window.location?.hostname
+    if (!currentOrigin || !currentHostname) return false
+
+    if (isLocalBrowserHost(currentHostname) && isLocalBrowserHost(apiUrl.hostname)) {
+      return apiUrl.origin !== currentOrigin
+    }
+
+    if (isLocalBrowserHost(currentHostname)) return false
+
+    return apiUrl.origin !== currentOrigin
   } catch {
     return false
   }
@@ -87,9 +95,21 @@ export async function apiFetch<T>(path: string, options?: RequestInit): Promise<
   }
 
   if (!res.ok) {
-    const err = new Error(json?.message ?? json?.error ?? `Request failed with status ${res.status}`) as any
+    const issues = Array.isArray(json?.issues)
+      ? json.issues
+        .map((issue: any) => {
+          const path = Array.isArray(issue?.path) && issue.path.length ? `${issue.path.join('.')}: ` : ''
+          return issue?.message ? `${path}${issue.message}` : null
+        })
+        .filter(Boolean)
+      : []
+    const message = issues.length
+      ? `${json?.message ?? 'Invalid request'}: ${issues.join('; ')}`
+      : (json?.message ?? json?.error ?? `Request failed with status ${res.status}`)
+    const err = new Error(message) as any
     err.code = json?.error
     err.statusCode = res.status
+    err.issues = json?.issues
     throw err
   }
 

apps/homepage/src/app/[locale]/[mode]/page.tsx

@@ -49,7 +49,7 @@ export default async function LocaleHomePage({ params }: LocalePageProps) {
   const locale: Locale = localeValue;
   const mode: ThemePreference = modeValue;
   const messages = getMessages(locale);
-  const content = buildHomepageContent(messages.homepage, messages.shell, locale);
+  const content = buildHomepageContent(messages.homepage, messages.shell, locale, mode);
   const integrationConfig = getPublicIntegrationConfig();
   const homePath = localizedModePath('home', locale, mode);
 

apps/homepage/src/content/homepage-model.ts

@@ -3,6 +3,7 @@ import type { PreviewRow } from '@/components/marketing/ProductPreview';
 import type { HomepageMessages, ShellMessages } from '@/lib/localization/messages';
 import type { Locale } from '@/lib/localization/config';
 import { accountCreateUrl } from '@/lib/account-urls';
+import type { ThemePreference } from '@/lib/theme/config';
 import {
   fleetBandIds,
   pricingPlanIds,
@@ -267,6 +268,7 @@ export function buildHomepageContent(
   homepage: HomepageMessages,
   shell: ShellMessages,
   locale: Locale = 'en',
+  mode: ThemePreference = 'dark',
 ): HomepageContent {
   const pendingReason = shell.states.pendingBody;
 
@@ -275,7 +277,7 @@ export function buildHomepageContent(
       eyebrow: homepage.hero.eyebrow,
       title: homepage.hero.title,
       body: homepage.hero.body,
-      primary: { label: homepage.hero.primary, href: accountCreateUrl(locale, 'dark') },
+      primary: { label: homepage.hero.primary, href: accountCreateUrl(locale, mode) },
       secondary: { label: homepage.hero.secondary, disabledReason: pendingReason },
       preview: {
         title: homepage.preview.title,
@@ -438,7 +440,7 @@ export function buildHomepageContent(
       eyebrow: homepage.final.eyebrow,
       title: homepage.final.title,
       body: homepage.final.body,
-      primary: { label: homepage.final.primary, href: accountCreateUrl(locale, 'dark') },
+      primary: { label: homepage.final.primary, href: accountCreateUrl(locale, mode) },
       secondary: { label: homepage.final.secondary, disabledReason: pendingReason },
       image: localizedImage(
         'rentaldrivego',

apps/homepage/tests/unit/homepage-content.test.ts

@@ -37,6 +37,13 @@ describe('homepage content model', () => {
     expect(content.final.secondary.disabledReason).toBe(enShell.states.pendingBody);
   });
 
+  it('keeps create account links in the current homepage theme', () => {
+    const content = buildHomepageContent(enHomepage, enShell, 'en', 'light');
+
+    expect(content.hero.primary.href).toBe('/dashboard/sign-up?lang=en&theme=light');
+    expect(content.final.primary.href).toBe('/dashboard/sign-up?lang=en&theme=light');
+  });
+
   it('includes explicit theme handoff in account creation URLs', () => {
     expect(accountCreateUrl('en', 'light')).toBe('/dashboard/sign-up?lang=en&theme=light');
     expect(accountCreateUrl('en', 'dark')).toBe('/dashboard/sign-up?lang=en&theme=dark');

config/nextSecurityHeaders.js

@@ -58,7 +58,7 @@ function collectBrowserApiSources() {
   return sources
 }
 
-function buildSecurityHeaders({ assetSources = [], connectSources = collectBrowserApiSources() } = {}) {
+function buildSecurityHeaders({ assetSources = [], connectSources = collectBrowserApiSources(), frameSources = [] } = {}) {
   const assetOrigins = collectOrigins(assetSources)
   const connectOrigins = collectOrigins(connectSources)
   const websocketOrigins = [
@@ -76,6 +76,7 @@ function buildSecurityHeaders({ assetSources = [], connectSources = collectBrows
   const imgSrc = [...new Set(["'self'", 'data:', 'blob:', 'https:', ...assetOrigins, ...connectOrigins])]
   const fontSrc = ["'self'", 'data:', ...assetOrigins]
   const connectSrc = [...new Set(["'self'", 'https:', 'wss:', ...assetOrigins, ...connectOrigins, ...websocketOrigins])]
+  const frameSrc = [...new Set(["'self'", ...frameSources])]
   if (process.env.NODE_ENV !== 'production') {
     connectSrc.push('ws:')
   }
@@ -95,6 +96,7 @@ function buildSecurityHeaders({ assetSources = [], connectSources = collectBrows
         `img-src ${imgSrc.join(' ')}`,
         `font-src ${fontSrc.join(' ')}`,
         `connect-src ${connectSrc.join(' ')}`,
+        `frame-src ${frameSrc.join(' ')}`,
         "frame-ancestors 'none'",
         "base-uri 'self'",
         "form-action 'self'",

docs/DOCKER.md

@@ -159,7 +159,9 @@ Open `.env.docker.production` and fill in every value. The minimum required secr
 | `POSTGRES_PASSWORD` | Strong random password |
 | `JWT_SECRET` | Long random string (e.g. `openssl rand -hex 64`) |
 | `ACME_EMAIL` | Your email for Let's Encrypt notifications |
-| `RESEND_API_KEY` | Resend API key (or configure SMTP vars instead) |
+| `EMAIL_PROVIDER` | Set to `gmail` to send through Gmail SMTP |
+| `MAIL_USERNAME` | Gmail address used to send transactional mail |
+| `MAIL_PASSWORD` | Gmail app password, not the normal Google account password |
 | `PGMANAGE_DOMAIN` | Hostname for pgManage, e.g. `pgmanage.rentaldrivego.ma` |
 | `STRIPE_API_KEY` | Live Stripe secret key or restricted key for production billing (`sk_live_` or `rk_live_`) |
 | `STRIPE_WEBHOOK_SECRET` | Stripe webhook signing secret for `/api/v1/subscriptions/webhooks/stripe` (`whsec_`) |

docs/manual-subscription-payment-plan.md

@@ -0,0 +1,823 @@
+# Manual Subscription Payment Plan
+
+**Methods:** Bank transfer and check  
+**Existing online method:** Stripe remains available  
+**Scope:** Platform subscription payments, not rental-reservation/customer payments  
+**Status:** Implementation proposal based on the supplied code archive  
+**Revision:** 1.3 — adds company-driven Arabic, English, and French communication policy
+
+## 1. Target outcome
+
+Add a manual subscription-payment path alongside Stripe:
+
+1. A company owner selects a plan and chooses **Bank transfer** or **Check**.
+2. The server calculates the price and creates one pending subscription invoice.
+3. The dashboard shows the amount, invoice number, due date, and configured payment instructions.
+4. The owner pays outside the application, enters the transaction reference/check number, and uploads supporting evidence such as a transfer receipt or check copy.
+5. The evidence is stored privately, scanned, and submitted to a finance review queue. Uploading evidence does not mark the invoice paid.
+6. The finance admin reviews the evidence and independently verifies that the transfer settled or the check cleared.
+7. The admin confirms the authoritative method and reference against the correct invoice.
+8. In one database transaction, the system records the payment, accepts the evidence submission, marks the invoice paid, activates the purchased subscription period, and writes billing and audit events.
+
+Stripe must continue to use webhook-confirmed payment. A reference entered by an admin must never be treated as independent proof that money was received.
+
+For every renewal, the system must also run the collections schedule in section 9: targeted pre-expiration reminders, a required platform-admin call task, a 30-day active grace period, daily overdue notices, and suspension at the start of day 31 unless payment is confirmed or an authorized override is active.
+
+## 2. Critical current-state findings
+
+| Area | Current code | Consequence |
+| --- | --- | --- |
+| Customer subscription UI | `dashboard/src/app/(dashboard)/subscription/page.tsx` hard-codes `provider = 'STRIPE'` | There is no manual choice or payment-instruction screen. |
+| Subscription API contract | `api/src/modules/subscriptions/subscription.schemas.ts` accepts only `STRIPE` | Bank transfer/check requests fail validation. |
+| Subscription checkout | `api/src/modules/subscriptions/subscription.service.ts` always creates a Stripe Checkout session | A non-Stripe pending invoice cannot be created. |
+| Admin payment API | `api/src/modules/admin/admin.schemas.ts` already accepts an optional `providerPaymentId` | The backend has a partial manual-recording concept, but method/reference are optional and there is no idempotency contract. |
+| Admin payment service | `api/src/modules/admin/admin.billing.service.ts::payInvoice` immediately writes successful payment records | It lacks required manual-method validation, reference deduplication, concurrency protection, and a cleared-funds attestation. |
+| Admin UI | `admin/src/app/dashboard/billing/page.tsx` sends only an optional amount and labels it “Amount in cents” | The transaction reference is never sent even though the API can accept one. The money input is also error-prone. |
+| Invoice architecture | Stripe creates `SubscriptionInvoice`; the finance console operates on `BillingInvoice` | There are two invoice lifecycles. The existing legacy sync copies data in one direction only. An admin payment can leave the customer-visible invoice pending. |
+| Subscription activation | Admin payment calls `maybeRestoreSubscription`, which changes status to `ACTIVE` | It does not reliably apply the purchased plan or establish a new `currentPeriodStart`/`currentPeriodEnd`. |
+| Upload infrastructure | `api/src/http/upload/index.ts` validates images only; `api/src/lib/storage.ts::uploadImage` always writes `.jpg` files | It cannot safely represent PDF receipts or preserve document type. A dedicated private-document pipeline is required. |
+| Subscription scheduler | `api/src/index.ts` uses fixed server-time cron jobs and hard-coded 7-day `PAYMENT_PENDING`/`PAST_DUE` transitions | It cannot implement company-local 14-day/7-day/48-hour/24-hour milestones or the required 30-day full-access grace period. |
+| Company notification targeting | `notificationService.ts` can target one employee or every company employee; no billing-contact audience exists | Using the company-wide audience would notify unrelated users. Explicit billing contacts are required. |
+| Localization foundation | Dashboard/admin i18n providers and notification locale/template resolution already support Arabic, English, and French; company brand data has a default locale | The foundation can be reused, but billing-contact locale resolution, company-enabled language constraints, template parity, and audit snapshots still need to be added. |
+| Platform-admin notifications | The admin notifications page is a cross-company delivery audit, not a personal admin inbox | Platform-admin milestones and call tasks need assigned admin recipients and actionable task state. |
+| Timezone configuration | No company/billing timezone field is exposed in the supplied schemas | Deadline calculation cannot safely use local calendar days, especially across daylight-saving/offset changes. |
+| Existing manual payments | `api/src/modules/payments/*` and `api/src/modules/billing/*` record manual rental payments | These flows concern rental reservations and mark payments successful immediately; they should not be reused for platform subscriptions. |
+| Database source | The API imports `@rentaldrivego/database`, but that package/schema is not in the archive | The schema and migration changes below must be made in the full monorepo before implementation can compile. |
+
+The main prerequisite is to stop treating `SubscriptionInvoice` and `BillingInvoice` as independent sources of truth. Adding fields to the admin form without resolving that split would create inconsistent financial state.
+
+## 3. Product decisions for the MVP
+
+- Keep Stripe and add two offline collection methods: `BANK_TRANSFER` and `CHECK`.
+- Only company owners may create a subscription-payment request.
+- Only finance admins with fresh 2FA may confirm a manual payment.
+- “Confirm payment” means the admin attests that the bank transfer settled or the check cleared. Merely receiving a check is not enough.
+- The customer submits the reference and evidence through the application. This replaces an unaudited email/WhatsApp handoff. The admin still confirms the authoritative reference after review.
+- Require at least one clean evidence document for a manual subscription-payment submission. Recommended MVP formats: PDF, JPEG, and PNG; maximum 10 MB per file, 3 files, and 20 MB total per submission.
+- Store evidence in private persistent storage, never in a public `/storage` path, database blob, source tree, or ephemeral container filesystem.
+- Evidence is supporting material, not proof of settlement. A convincing-looking receipt must not activate a subscription.
+- Manual subscription invoices must be paid in full for activation. Short, excess, or partial payments go to an exception workflow; they must not silently activate a plan.
+- The server, never the browser, calculates the plan price.
+- Store all amounts as integer minor units. The UI displays MAD values and must not ask admins to think in “cents.”
+- Make `BillingInvoice` the canonical invoice. Treat `SubscriptionInvoice` as a compatibility model during migration, then retire it.
+- A pending manual invoice has a method-specific due date. Generic Stripe timeout behavior must not suspend a customer while a check is still within its configured clearing window.
+- Payment notices go only to explicitly configured company billing contacts and company administrators. In this codebase, “company administrator” maps to the `OWNER` role; never use the `COMPANY_EMPLOYEES` audience for collections.
+- Each billing account has one assigned platform collections owner, with a monitored finance queue as fallback. Do not notify every platform admin.
+- Renewal invoices must be finalized early enough for the first 14-day reminder. Recommended: generate/finalize them at least 21 days before the subscription period ends.
+- Keep the subscription fully active throughout the 30-day grace period. Delinquency is a collections state, not restricted entitlement, until suspension begins on day 31.
+- A created or pending payment attempt does not stop follow-up. Only canonical, successfully confirmed payment does.
+- Classify required payment notices as transactional/mandatory. A company must always retain at least one valid billing recipient.
+- Support exactly three communication languages for this release: Arabic (`ar`), English (`en`), and French (`fr`). Each company selects a non-empty set of enabled languages and one default language from that set.
+- Resolve one language for each recipient and communication. Do not send the same notice in all enabled languages: that would create duplicate emails/in-app alerts when the company selected multiple languages.
+
+### Communication language policy
+
+Customer-facing dashboard copy, in-app notifications, emails, payment instructions, evidence-review messages, reminders, confirmations, dispute/extension notices, and suspension messages must use this deterministic order:
+
+1. Use the billing contact's explicit `locale` when it is one of the company's enabled communication languages.
+2. Otherwise, for a linked employee, use that employee's preferred language when it is enabled for the company.
+3. Otherwise, use the company's `defaultCommunicationLocale`.
+4. Use English only as a controlled emergency fallback when the configured template is unavailable. Record a localization-fallback audit event, alert operations, and do not silently mix English fragments into Arabic or French messages.
+
+An external email-only billing contact may set a locale from the company's enabled list; otherwise the company default applies. A company-language change affects future unsent communications only. It must not resend old notices or rewrite the locale/template snapshot of communications already created.
+
+Arabic output must set `lang="ar"` and `dir="rtl"`; English and French use `dir="ltr"`. Dates, times, number grouping, and currency presentation use the resolved locale together with the company's IANA timezone. Canonical timestamps, currency codes, and integer minor-unit amounts remain unchanged in storage.
+
+Internal platform-admin instructions may use the assigned admin's own preferred locale so they remain operationally clear. However, each call task and customer-contact workflow must display the company's default language, the individual contact's resolved language, and a customer-facing call script/message in that language. Any email or message sent to the customer from the admin workflow must use the customer's resolved company-approved language.
+
+## 4. State model and invariants
+
+### Invoice lifecycle
+
+`DRAFT` → `OPEN` → `PAID`
+
+Additional existing states such as `PAST_DUE`, `VOID`, and `UNCOLLECTIBLE` remain valid. A fully verified payment may move `OPEN` or `PAST_DUE` to `PAID`. It must not pay a `VOID`, `REFUNDED`, or `UNCOLLECTIBLE` invoice.
+
+### Subscription lifecycle
+
+- For an initial purchase, creating a manual invoice sets the subscription to `PAYMENT_PENDING` without granting paid access.
+- Creating a renewal invoice must not change an active subscription to `PAYMENT_PENDING` or reduce current access.
+- A full admin-confirmed initial payment activates at confirmation time. `receivedAt` remains the financial settlement/clearing time.
+- A confirmed renewal extends service from the immutable original expiration/current-period end, not from the early payment date. Payment during grace remains anchored to that original expiration so the grace service is not silently free.
+- A renewal plan change is scheduled for the period boundary; it must not discard remaining days from the current paid period.
+- Partial payment, duplicate confirmation, or failed validation must not change entitlement.
+
+### Evidence-submission lifecycle
+
+Payment submission: `DRAFT` → `SUBMITTED` → `UNDER_REVIEW` → `APPROVED | REJECTED`
+
+Each document has an independent security state: `UPLOADED` → `SCANNING` → `CLEAN | QUARANTINED | SCAN_FAILED`.
+
+- A submission cannot move to `SUBMITTED` until it has at least one `CLEAN` document.
+- Customers may replace/delete documents only while the submission is `DRAFT`.
+- Submitted evidence is immutable. Corrections are appended as a new submission/version; historical evidence is not overwritten.
+- Admin approval is allowed only after every attached document is clean and the funds have been independently verified.
+
+### Collections lifecycle
+
+Keep collections state separate from subscription entitlement:
+
+`SCHEDULED` → `PRE_DUE` → `GRACE_PERIOD` → `RESOLVED | SUSPENDED`
+
+An authorized dispute/extension creates an overlay state, `SUSPENSION_PAUSED`, without erasing the underlying invoice or schedule.
+
+- `PRE_DUE` begins when the renewal invoice enters the 14-day reminder window.
+- At expiration, an unpaid case enters `GRACE_PERIOD`; the subscription remains `ACTIVE` with full access.
+- Confirmed payment moves the case to `RESOLVED`, cancels queued follow-up, and keeps/restores the subscription `ACTIVE`.
+- At the company-local time boundary that begins day 31—30 calendar days after the exact expiration time—an unpaid, unpaused case moves to `SUSPENDED` and the subscription becomes `SUSPENDED`.
+- A payment attempt, uploaded receipt, submitted evidence, payment promise, or call outcome does not resolve the case.
+
+### Non-negotiable invariants
+
+- One authoritative invoice balance.
+- One successful confirmation per external payment reference within its permitted uniqueness scope.
+- One result for repeated requests with the same idempotency key.
+- No invoice can be overpaid through this endpoint.
+- Invoice update, payment record, subscription activation, billing event, and audit event succeed or fail together.
+- No tenant can view or mutate another tenant’s invoice.
+- References are normalized for comparison but preserved in their original form for finance review.
+- Evidence bytes are private, content-validated, malware-scanned, encrypted at rest, and retrievable only through authorized invoice-scoped routes.
+- Payment confirmation and evidence approval refer to the same invoice and submission; a document cannot be attached across tenants or reused to approve another invoice.
+- Collections milestones are computed in the billing account’s valid IANA timezone, never a fixed numeric UTC offset.
+- Every scheduled milestone, recipient delivery, call task, call outcome, override, confirmation, and suspension has a stable idempotency key and append-only audit evidence.
+- Every customer-facing delivery stores its resolved locale, template key/version, company timezone, rendered-subject/body snapshot or immutable render inputs, and fallback status for exact audit reproduction.
+- Missing/invalid timezone or missing billing recipients fails safe: alert the assigned platform collections owner and do not auto-suspend until configuration is corrected.
+
+## 5. Proposed data changes
+
+Make these changes in the missing `@rentaldrivego/database` package.
+
+### `BillingInvoice`
+
+Add or formalize:
+
+- `collectionMethod`: `STRIPE | BANK_TRANSFER | CHECK`
+- `requestedPlan`: nullable plan enum
+- `requestedBillingPeriod`: nullable billing-period enum
+- `manualPaymentDueAt`: nullable timestamp, or use the existing `dueAt` consistently
+- `legacySubscriptionInvoiceId`: nullable unique relation during migration, instead of relying only on JSON metadata
+
+### `BillingPaymentAttempt` or a dedicated immutable payment record
+
+Add first-class, queryable fields rather than hiding them only in metadata:
+
+- `channel`: `ONLINE | OFFLINE`
+- `manualMethod`: nullable `BANK_TRANSFER | CHECK`
+- `externalReference`: nullable original reference
+- `normalizedExternalReference`: nullable normalized reference
+- `receivedAt`: nullable settlement/clearance time
+- `confirmedAt`: nullable admin-confirmation time
+- `confirmedByAdminId`: nullable admin relation
+- `idempotencyKey`: nullable UUID
+- `note`: nullable, bounded text
+
+### `ManualPaymentSubmission`
+
+Add a review entity separate from the successful payment record:
+
+- `id`, `invoiceId`, `billingAccountId`, and `companyId`
+- `method`: `BANK_TRANSFER | CHECK`
+- `submittedReference` and `normalizedSubmittedReference`
+- `status`: `DRAFT | SUBMITTED | UNDER_REVIEW | APPROVED | REJECTED`
+- `submittedByEmployeeId` and `submittedAt`
+- `reviewedByAdminId`, `reviewedAt`, and bounded `rejectionReason`
+- `idempotencyKey`
+- relation to the final `BillingPaymentAttempt` after approval
+
+The customer-supplied reference is evidence. The final payment record stores the admin-confirmed reference. If they differ, require an admin correction reason and preserve both values.
+
+### `ManualPaymentDocument`
+
+Store metadata and a private storage key, not file bytes:
+
+- `id`, `submissionId`, `invoiceId`, `companyId`
+- `kind`: `BANK_TRANSFER_RECEIPT | CHECK_COPY | OTHER_SUPPORTING_EVIDENCE`
+- random `storageKey`; never use the original filename as a filesystem path
+- sanitized `originalFilename`, detected MIME type, detected extension, and byte size
+- SHA-256 digest for integrity and duplicate detection
+- `scanStatus`: `UPLOADED | SCANNING | CLEAN | QUARANTINED | SCAN_FAILED`
+- scanner result code without copying raw scanner output into user-visible errors
+- `uploadedByEmployeeId`, `uploadedAt`, and optional draft-only deletion metadata
+
+### `BillingAccount` and `BillingContact`
+
+Add to the billing account:
+
+- required IANA `timezone` such as `Africa/Casablanca`
+- nullable `collectionsOwnerAdminId` identifying the internal owner
+- configurable reminder send time in local time; recommended default `09:00`
+- `enabledCommunicationLocales`: a non-empty set containing only `ar`, `en`, and/or `fr`
+- `defaultCommunicationLocale`: one of the enabled values
+
+Add explicit billing recipients rather than broadcasting to the company:
+
+- `BillingContact`: `billingAccountId`, nullable linked `employeeId`, email, `locale`, `isPrimary`, `receivePaymentNotices`, and active/verified state
+- linked employees receive in-app and email; an external billing email can receive email only
+- active `OWNER` recipients may be designated as company administrators for payment notices
+- require at least one primary active recipient; never silently expand to every employee
+- validate a contact/employee locale against the company's enabled languages; missing values inherit the company default
+
+Database constraints must require a non-empty enabled-language set, allow only `ar | en | fr`, and require the default language to be a member of the enabled set. Backfill the company language from its existing brand/default locale when that value is supported; otherwise use `en` and flag the company for owner review.
+
+### `CollectionsCase`
+
+Create one case per canonical renewal invoice:
+
+- `invoiceId`, `subscriptionId`, `billingAccountId`, `companyId`
+- `status`: `SCHEDULED | PRE_DUE | GRACE_PERIOD | RESOLVED | SUSPENDED`
+- immutable `originalExpirationAt`
+- `graceStartedAt`, `finalSuspensionAt`, `resolvedAt`, and `suspendedAt`
+- `nextActionAt` for efficient worker queries
+- assigned `collectionsOwnerAdminId`
+- `resolutionPaymentAttemptId` when paid
+- optimistic version or row-claim fields for concurrent workers
+
+### `CollectionsCallTask`
+
+- one unique `PRE_EXPIRY_48H_CALL` task per collections case
+- assigned platform admin, due time, status `OPEN | COMPLETED | CANCELLED`
+- outcome `CONTACTED | NO_ANSWER | PAYMENT_PROMISED | ISSUE_ESCALATED`
+- bounded notes, `promisedPaymentAt`, `nextFollowUpAt`, completed admin/time, and cancellation reason
+
+The task remains open until an admin records an outcome. A payment confirmed before the call is completed cancels it with a system reason rather than fabricating a human outcome. `PAYMENT_PROMISED` closes the required 48-hour call but must create a dated follow-up action; it does not resolve the collections case.
+
+### `CollectionsOverride`
+
+- type `PAYMENT_DISPUTE | MANUAL_EXTENSION`
+- required reason, authorizing admin, created time, start/end time, and revoked time/admin
+- `pauseSuspension` and separately controlled `pauseNotifications`
+- extension-specific revised suspension date without changing `originalExpirationAt`
+- only `FINANCE`, `ADMIN`, or `SUPER_ADMIN` with fresh 2FA may create/revoke an override
+
+### Platform-admin notification recipients
+
+Extend the notification audience/recipient model to target a specific `AdminUser`. The current platform notification page remains the delivery audit, but collections admins also need a personal in-app inbox/badge. Do not emulate an admin notification by sending to a company employee.
+
+Add or reuse `AdminUser.preferredLocale` for internal admin UI/email. Store the company's default and each contact's resolved locale on the call-task snapshot so a reassignment never loses the language required for customer contact.
+
+Recommended database constraints:
+
+- Unique `(billingAccountId, idempotencyKey)` when `idempotencyKey` is not null.
+- Unique `(billingAccountId, manualMethod, normalizedExternalReference)` for successful offline payments.
+- Unique submission idempotency key within the billing account and unique document storage keys.
+- Unique `CollectionsCase.invoiceId`, unique `(collectionsCaseId, taskType)`, and unique notification event `(companyId, idempotencyKey)` constraints.
+- Check constraints requiring manual method, reference, confirmation time, and confirming admin when `channel = OFFLINE` and status is `SUCCEEDED`.
+- Index pending invoices by `(collectionMethod, status, dueAt)` for finance queues and dunning jobs.
+- Index submissions by `(status, submittedAt)` and documents by `(scanStatus, uploadedAt)` for review and quarantine workers.
+- Index collections cases by `(status, nextActionAt)` and open call tasks by `(assignedAdminId, status, dueAt)`.
+
+The application should also warn finance when the same normalized reference appears on another billing account. Do not make check numbers globally unique: different customers can legitimately use the same check number.
+
+### Migration and backfill
+
+1. Add nullable fields and indexes first.
+2. Backfill `BillingInvoice` rows from linked `SubscriptionInvoice` rows.
+3. Backfill collection method from the legacy provider.
+4. Verify counts, totals, currency, paid status, and links before changing reads.
+5. Switch customer and admin reads to `BillingInvoice`.
+6. Keep compatibility writes to `SubscriptionInvoice` only during one release window if rollback requires them.
+7. Backfill a verified IANA timezone and at least one explicit billing contact for every live billing account. Do not enable automatic suspension for incomplete accounts.
+8. Create collections cases only for canonical unpaid renewal invoices; do not infer them from unconfirmed payment attempts.
+9. Remove lazy, request-time legacy synchronization after the backfill is proven.
+
+## 6. API design
+
+### Customer: available methods and instructions
+
+`GET /api/v1/subscriptions/payment-options`
+
+Return only enabled methods and safe payer-facing instructions. Example:
+
+```json
+{
+  "methods": [
+    {
+      "method": "STRIPE",
+      "enabled": true
+    },
+    {
+      "method": "BANK_TRANSFER",
+      "enabled": true,
+      "instructions": {
+        "accountName": "RentalDriveGo",
+        "bankName": "Configured bank",
+        "accountReference": "Configured RIB/IBAN",
+        "message": "Include the invoice number in the transfer description"
+      }
+    },
+    {
+      "method": "CHECK",
+      "enabled": true,
+      "instructions": {
+        "payee": "RentalDriveGo",
+        "deliveryAddress": "Configured address",
+        "message": "Write the invoice number on the check"
+      }
+    }
+  ]
+}
+```
+
+Payment instructions should come from validated platform configuration, not JSX constants. Bank credentials used to access the bank account are secrets and must never be returned; receiving-account details intentionally shown to payers are not application credentials.
+
+### Customer: create a manual subscription invoice
+
+`POST /api/v1/subscriptions/manual-checkout`
+
+```json
+{
+  "plan": "GROWTH",
+  "billingPeriod": "ANNUAL",
+  "currency": "MAD",
+  "method": "BANK_TRANSFER",
+  "idempotencyKey": "uuid"
+}
+```
+
+The response returns the canonical invoice ID/number, exact amount, due date, selected method, and instructions. Do not accept a customer-supplied amount, paid status, transaction reference, or company ID.
+
+Rules:
+
+- Require authenticated company owner and tenant context.
+- Recalculate price from `PricingConfig`/shared plan prices.
+- Reuse the result for a repeated idempotency key.
+- Prevent multiple open manual invoices for the same subscription purchase. Require the owner to cancel/replace an existing open request when changing plan or method.
+- Set `PAYMENT_PENDING`; do not activate access.
+
+Keep the current Stripe checkout endpoint, but migrate it to create the same canonical `BillingInvoice` before creating the Stripe Checkout session.
+
+### Customer: create and submit payment evidence
+
+Use a staged workflow so upload retries cannot create duplicate payment submissions.
+
+1. `POST /api/v1/subscriptions/invoices/:invoiceId/manual-payment-submissions`
+
+   Creates or returns a draft submission using a UUID idempotency key. Accept `method` and `submittedReference`; derive company and invoice ownership from authentication and the route.
+
+2. `POST /api/v1/subscriptions/manual-payment-submissions/:submissionId/documents`
+
+   Accept one multipart field named `file` plus a document `kind`. Only an owner from the same company may upload while the submission is `DRAFT`.
+
+3. `DELETE /api/v1/subscriptions/manual-payment-submissions/:submissionId/documents/:documentId`
+
+   Allow only draft cleanup. After submission, documents are immutable and corrections must be appended through a replacement submission.
+
+4. `POST /api/v1/subscriptions/manual-payment-submissions/:submissionId/submit`
+
+   Require the invoice to remain payable, the method to match, a reference to be present, and at least one clean document. Freeze the submission and notify the finance queue.
+
+5. `GET /api/v1/subscriptions/manual-payment-submissions/:submissionId/documents/:documentId`
+
+   Stream a clean document only after re-validating the authenticated owner, company, invoice, and submission relationships. Never redirect to a stable public URL.
+
+Return document metadata and scan state, never a public storage URL. Customer document reads/downloads must re-check session, tenant, invoice, and submission ownership on every request.
+
+### Private document pipeline
+
+Do not reuse `imageUpload` or `uploadImage` unchanged. Add a dedicated payment-evidence upload path:
+
+- Accept only PDF, JPEG, and PNG for the MVP.
+- Detect content from file signatures/structure. Do not trust `Content-Type`, filename, or extension supplied by the browser.
+- Reject mismatched MIME/extension, SVG, HTML, office documents, executables, archives, password-protected/unscannable files, polyglots, oversized images, and files over the configured limits.
+- Calculate SHA-256 while ingesting and assign a random storage key.
+- Write first to a private quarantine location, run malware scanning, and move/mark the object usable only after a clean result. If the scanner is unavailable or times out, fail closed and keep the file unavailable.
+- Use persistent private storage that works across API instances. The existing `FILE_STORAGE_ROOT` abstraction may be extended if it points to durable shared storage; object storage with private keys is preferable for multi-instance deployment.
+- Never expose the existing generic `/storage` static route. Stream through protected API handlers or issue very short-lived, invoice-scoped signed downloads.
+- For raw files, set a sanitized `Content-Disposition`, exact detected `Content-Type`, `X-Content-Type-Options: nosniff`, and restrictive private/no-store caching. Prefer generated image previews; do not render active or untrusted content as application HTML.
+- Audit upload, submit, view/download, reject, approve, quarantine, and deletion events without logging document bytes or full financial references.
+- Define retention and legal-hold behavior. After submission, deletion must follow the approved retention policy rather than a user-facing hard delete.
+
+Add finance endpoints for the review queue and protected evidence access:
+
+- `GET /api/v1/admin/billing/manual-payment-submissions?status=SUBMITTED`
+- `GET /api/v1/admin/billing/manual-payment-submissions/:submissionId`
+- `GET /api/v1/admin/billing/manual-payment-submissions/:submissionId/documents/:documentId`
+- `POST /api/v1/admin/billing/manual-payment-submissions/:submissionId/reject`
+
+Rejection requires a bounded reason, preserves the evidence, notifies the owner, and leaves the invoice unpaid.
+
+### Admin: confirm a cleared manual payment
+
+Use an explicit endpoint instead of overloading the generic `/pay` action:
+
+`POST /api/v1/admin/billing/invoices/:invoiceId/manual-payments`
+
+```json
+{
+  "submissionId": "manual_submission_id",
+  "method": "BANK_TRANSFER",
+  "externalReference": "BANK-TXN-123456",
+  "amount": 120000,
+  "receivedAt": "2026-08-09T14:30:00.000Z",
+  "note": "Matched to the platform bank statement",
+  "idempotencyKey": "uuid",
+  "fundsVerified": true
+}
+```
+
+Validation:
+
+- `method` must match the invoice collection method unless a finance override with a required reason is implemented.
+- `submissionId` must identify a submitted, clean, same-company evidence package for this invoice.
+- Reference is required, trimmed, normalized, length-bounded, and uses a conservative printable-character policy.
+- `amount` must equal the full current balance for subscription invoices.
+- `receivedAt` cannot be unreasonably far in the future.
+- `fundsVerified` must be explicitly true; the confirmation screen must explain that the receipt/check image alone is insufficient.
+- Require `FINANCE`, fresh 2FA, CSRF protection where applicable, and an idempotency key.
+- Return `409` for already-paid invoices, reference conflicts, stale balances, or repeated confirmation with a different payload.
+
+### Customer reads
+
+Rewrite `GET /api/v1/subscriptions/invoices` to read canonical billing invoices. Include:
+
+- invoice number and amount
+- collection method
+- status and due date
+- paid/confirmed time
+- a masked reference after confirmation
+- requested plan and billing period
+- evidence-submission status and safe document metadata
+
+Do not expose admin-only notes or other companies’ references.
+
+### Billing recipients and collections operations
+
+Company-owner endpoints:
+
+- `GET /api/v1/subscriptions/billing-contacts`
+- `PUT /api/v1/subscriptions/billing-contacts`
+- `GET /api/v1/subscriptions/communication-settings`
+- `PUT /api/v1/subscriptions/communication-settings`
+
+Require at least one active primary contact. Validate that an in-app recipient is an active employee of the authenticated company. An external email-only contact must be verified before replacing the last verified recipient.
+
+The communication-settings write accepts only the supported base language codes and validates all contacts atomically:
+
+```json
+{
+  "enabledCommunicationLocales": ["ar", "fr"],
+  "defaultCommunicationLocale": "fr",
+  "contacts": [
+    {
+      "email": "billing@example.ma",
+      "locale": "ar",
+      "isPrimary": true,
+      "receivePaymentNotices": true
+    }
+  ]
+}
+```
+
+Reject unsupported/empty locale sets, a default outside the enabled set, or a contact locale outside the enabled set. Return the effective locale for each contact. An optional authenticated preview endpoint may render subject/body samples for every enabled language without sending them, using synthetic non-sensitive values.
+
+Platform collections endpoints:
+
+- `GET /api/v1/admin/billing/collections?status=&assignedTo=&actionDueBefore=`
+- `GET /api/v1/admin/billing/collections/:caseId`
+- `PATCH /api/v1/admin/billing/collections/:caseId/assignee`
+- `POST /api/v1/admin/billing/collection-tasks/:taskId/outcomes`
+- `POST /api/v1/admin/billing/collections/:caseId/overrides`
+- `POST /api/v1/admin/billing/collections/:caseId/overrides/:overrideId/revoke`
+
+Call-outcome payload:
+
+```json
+{
+  "outcome": "PAYMENT_PROMISED",
+  "note": "Customer expects the transfer to settle tomorrow",
+  "promisedPaymentAt": "2026-09-15T12:00:00.000Z",
+  "nextFollowUpAt": "2026-09-15T15:00:00.000Z"
+}
+```
+
+Require `promisedPaymentAt`/`nextFollowUpAt` for `PAYMENT_PROMISED` and a note for `NO_ANSWER` or `ISSUE_ESCALATED`. Recording an outcome closes the required call task but never marks the invoice paid.
+
+Override creation requires fresh 2FA, an authorized role, a bounded reason, and a finite expiry/revised suspension date. Indefinite overrides should be prohibited unless a `SUPER_ADMIN` uses a separately audited emergency path.
+
+## 7. Atomic confirmation algorithm
+
+The confirmation service must run as one database transaction:
+
+1. Resolve the idempotency key. Return the original result if the same request already succeeded.
+2. Read the canonical invoice, billing account, evidence submission, and document metadata with a write lock, or use conditional updates that detect concurrent changes.
+3. Validate tenant/account linkage, payable state, collection method, currency, full balance, requested subscription data, submitted evidence state, and that every attached document is clean.
+4. Confirm that the submission belongs to this invoice and has not already been approved/rejected. Evidence from another invoice must never be reusable.
+5. Normalize the admin-confirmed reference, compare it with the submitted reference, require a reason for a correction, and enforce the database uniqueness constraint.
+6. Create an immutable successful offline payment attempt with submission link, method, original/normalized confirmed reference, settlement time, admin identity, and idempotency key.
+7. Mark the evidence submission `APPROVED` and link it to that payment attempt. Evidence bytes remain immutable.
+8. Conditionally update the invoice balance and status. The affected-row count must be exactly one.
+9. Apply the correct period rule: initial/lapsed purchase starts at confirmation; renewal starts at the case’s immutable `originalExpirationAt` and extends from that anchor. Schedule renewal plan changes for the boundary rather than truncating the current period.
+10. Clear payment-pending/past-due/suspension fields and retry counters.
+11. Mark the related collections case `RESOLVED`, clear `nextActionAt`, and cancel any open call/follow-up tasks with the system reason `PAYMENT_CONFIRMED`.
+12. Write `payment_evidence.approved`, `invoice.paid`, `subscription.activated`, `collections.resolved`, and admin audit records through the same transaction handle.
+13. During the compatibility window, update the linked legacy `SubscriptionInvoice` in the same transaction.
+14. Commit, suppress/cancel unsent collections deliveries, then send the payment receipt/resolution notification. Notification failure must not roll back a valid payment; it should enter a retry queue.
+
+Do not keep the current pattern where the audit write happens after the billing transaction. That leaves a financial mutation without guaranteed audit evidence if the second write fails.
+
+Stripe webhook success and admin-confirmed manual payment must call the same canonical payment-finalization routine so both stop collections identically. The notification dispatcher must re-check that the collections case is unresolved immediately before delivery; otherwise a reminder queued seconds before payment could still be sent afterward.
+
+## 8. User experience changes
+
+### Company dashboard
+
+Update `dashboard/src/app/(dashboard)/subscription/page.tsx`:
+
+- Replace the hard-coded Stripe provider with accessible Stripe, bank-transfer, and check choices returned by the API.
+- Keep plan and billing-period selection.
+- For Stripe, preserve the redirect flow.
+- For a manual method, create the pending invoice and show a confirmation panel with invoice number, amount, due date, copyable instructions, and “Awaiting verification” status.
+- Add a payment-evidence form for transaction reference/check number and one to three PDF/JPEG/PNG documents.
+- Show per-file size/type validation, upload/scan progress, clean/quarantined/failed status, retry behavior, and accessible removal controls while the submission remains a draft.
+- Require an explicit final **Submit for review** action. Explain that upload does not prove settlement or activate the subscription.
+- After submission, show immutable evidence metadata and review state rather than editable controls.
+- Display method and status in invoice history.
+- During pre-due/grace states, show a persistent billing banner only to billing contacts and `OWNER` users. Include amount due, original expiration date, local grace-day count, days remaining, final suspension date, and a stable link to Stripe checkout or manual instructions/evidence submission.
+- Add billing-contact management for owners and require one verified primary contact before the current contact can be removed.
+- Add company communication settings where an owner enables Arabic, English, and/or French and selects exactly one default. Contact-language choices must be limited to the enabled set and show the effective inherited value.
+- Disable repeated submission while a request is in flight and render idempotent retries safely.
+- Add complete English, French, and Arabic copy for subscription checkout, payment instructions, evidence upload/review, collections banners, validation, and receipts. Arabic pages and email previews must be verified right-to-left.
+
+### Admin finance console
+
+Update `admin/src/app/dashboard/billing/page.tsx`:
+
+- Replace the current inline “Amount in cents” control with a focused **Confirm manual payment** dialog.
+- Show company, invoice number, plan, billing period, collection method, currency, total, balance due, and due date before confirmation.
+- Require method, reference/check number, settlement/clearance date, optional note, and the cleared-funds checkbox.
+- Show the submitted reference, scan status, document type, uploader, timestamp, and protected preview/download controls.
+- Never render customer filenames or document content as HTML. Clearly distinguish customer-supplied evidence from independently verified bank/check data.
+- Add **Reject evidence** with a required reason. Rejection must not change the invoice balance or subscription entitlement.
+- Default the amount to the full balance and display it as MAD; keep minor-unit conversion outside free-form admin input.
+- Require a final review step and handle fresh-2FA errors explicitly.
+- Disable the submit button while pending and reuse the same idempotency key on transport retry.
+- Show the masked reference and confirming admin in payment history. Show the full reference only in the authorized detail view if finance operations require it.
+- Keep generic partial payment controls separate for non-subscription invoices if that capability is still required.
+- Add an assigned collections queue ordered by overdue action, with case status, company-local deadline, amount due, contact details, latest notice, and open tasks.
+- Provide personal admin in-app notifications/badge for assigned milestones rather than treating the global delivery-audit page as an inbox.
+- The 48-hour call task must be visibly open until an outcome is saved. `PAYMENT_PROMISED` must show its promised date and generate the next follow-up action.
+- Show the company's default language and the selected contact's effective language on each call task, with the correct localized customer script/template. Admin-generated customer messages must not allow a language outside the company's enabled set.
+- Show active disputes/extensions prominently, including who authorized them, reason, expiry/revised suspension date, and whether notices are paused.
+
+## 9. Subscription-payment follow-up, grace period, and suspension
+
+### Roles and recipient resolution
+
+- **Company billing contact/admin:** the customer responsible for payment. Resolve only explicit active billing contacts and designated active `OWNER` employees. Send in-app only to linked employees and email only to verified addresses.
+- **Platform admin:** the assigned internal collections owner. Use a finance queue fallback if the assignee is inactive or missing; never fan out to every admin.
+- Never use `COMPANY_EMPLOYEES` for payment notices. Resolve and snapshot recipients per event so the audit log shows exactly who was targeted.
+- For every customer recipient, resolve the communication locale using section 3 before rendering either channel. Email and in-app deliveries for the same event/recipient must use the same resolved locale and template version.
+- Internal platform-admin notices may use the admin's preferred locale, but the task must carry the company/contact language and localized customer script. Customer-facing content sent through the task always uses the customer recipient's resolved company-approved locale.
+
+### Before expiration
+
+| Relative time | Company billing contact/admin | Assigned platform admin | Required action |
+| --- | --- | --- | --- |
+| 14 days before | In-app + email | In-app | Payment reminder |
+| 7 days before | In-app + email | In-app | Second reminder |
+| 48 hours before | In-app + email | In-app + email | Create the unique required-call task |
+| 24 hours before | In-app + email | In-app + email | Final expiration warning |
+
+At the 48-hour threshold:
+
+- Create exactly one `PRE_EXPIRY_48H_CALL` task and assign it to the collections owner.
+- The task remains `OPEN` until the admin records `CONTACTED`, `NO_ANSWER`, `PAYMENT_PROMISED`, or `ISSUE_ESCALATED`.
+- Require notes for unsuccessful/escalated outcomes. Require a promised-payment date and next follow-up time for `PAYMENT_PROMISED`.
+- An overdue open call task escalates within the platform finance queue; it must not generate extra company notices.
+- If payment is confirmed before the call occurs, cancel the open task as `PAYMENT_CONFIRMED` and do not require a fictitious call outcome.
+
+Each reminder includes the invoice number, amount due, subscription expiration time in the company timezone, and a stable dashboard link that presents Stripe payment or the configured bank/check instructions. Do not place expiring signed URLs in email.
+
+### After expiration: 30-day active grace period
+
+If canonical payment is not confirmed at expiration:
+
+1. Move the collections case to `GRACE_PERIOD`, but keep the subscription `ACTIVE` with full access.
+2. Send exactly one in-app notification and one email per local calendar day to each current billing recipient.
+3. Include amount due, original expiration date, current grace day, days remaining, final suspension time, and payment link/instructions.
+4. Use the day-30 daily notice as the final warning; do not send a second duplicate “final” notice that day.
+5. At the local-time boundary that begins day 31—30 calendar days after expiration in the configured IANA timezone—atomically re-check payment and overrides, then suspend if still eligible.
+
+The suspension transaction must conditionally change the collections case and subscription once, write audit/billing events, and queue the suspension notice. If a confirmed payment wins the race, suspension affects zero rows and does nothing.
+
+### Stop condition
+
+Reminders stop only when the canonical invoice is paid by a successfully confirmed payment. These do **not** stop follow-up:
+
+- created/processing/failed payment attempt
+- Stripe Checkout session creation
+- manual reference entry by the customer
+- evidence upload or submission
+- call outcome or payment promise
+- email delivery/read status
+
+On confirmation:
+
+- resolve the collections case in the same transaction as invoice/subscription payment finalization
+- clear `nextActionAt` and cancel open call/follow-up tasks
+- suppress queued but unsent reminder deliveries/outbox work
+- require the delivery worker to re-check unresolved state immediately before sending
+- keep already-sent notification history; do not delete audit evidence
+- payment during grace leaves/restores the subscription `ACTIVE` without a suspension transition
+
+### Timezone-safe, idempotent scheduling
+
+- Require a valid IANA timezone per billing account. Use timezone-aware calendar arithmetic; never add fixed 24-hour milliseconds for local deadlines.
+- Calculate and persist `originalExpirationAt`, each milestone’s `scheduledFor`, and `finalSuspensionAt` when the collections case is created.
+- Run a frequent UTC worker, recommended every 15 minutes, that claims rows where `nextActionAt <= now`. Do not create one cron schedule per timezone.
+- Use database leases/conditional claims so multiple API instances cannot process the same action concurrently.
+- Notification keys: `collections:{invoiceId}:{milestone}:{recipientId}`. Daily-grace keys add the company-local date. Call-task uniqueness is enforced by `(collectionsCaseId, taskType)`.
+- Locale is snapshotted when the event is created and is not part of the idempotency key. A retry must reproduce the original localized notice; changing company language settings must not create a duplicate for the same milestone.
+- If the worker runs repeatedly, unique constraints return the original event/task instead of sending again.
+- After an outage, audit missed milestones and send only the most urgent currently applicable customer reminder per run; never dump several stale emails at once. The 48-hour call task must still be created if its threshold was crossed.
+
+The existing notification event/outbox/delivery records should be reused for channel delivery evidence. Add `CollectionsEvent` records for scheduling decisions, call actions, overrides, resolution, and suspension.
+
+Add dedicated localized notification types/templates rather than reusing generic payment failures: `SUBSCRIPTION_PAYMENT_DUE_14D`, `SUBSCRIPTION_PAYMENT_DUE_7D`, `SUBSCRIPTION_PAYMENT_DUE_48H`, `SUBSCRIPTION_PAYMENT_DUE_24H`, `SUBSCRIPTION_GRACE_DAILY`, `SUBSCRIPTION_GRACE_FINAL`, `COLLECTIONS_CALL_REQUIRED`, `SUBSCRIPTION_PAYMENT_CONFIRMED`, `MANUAL_PAYMENT_EVIDENCE_REJECTED`, `COLLECTIONS_OVERRIDE_CHANGED`, and `SUBSCRIPTION_SUSPENDED`. Every customer-facing template must exist in `ar`, `en`, and `fr` with an identical variable contract. Template variables must come from the canonical invoice/case, not caller-supplied display amounts or dates.
+
+Retire the current hard-coded 7-day `runPaymentPendingTimeoutJob` and `runPastDueTimeoutJob` behavior for canonical subscription renewals before enabling this worker. Running both lifecycles would restrict or suspend accounts early.
+
+### Disputes, extensions, and exceptions
+
+- An authorized `PAYMENT_DISPUTE` or `MANUAL_EXTENSION` override pauses automatic suspension until its explicit expiry/revised suspension date. It must never mark the invoice paid.
+- `pauseNotifications` is a separate audited choice. A dispute may replace ordinary daily demands with dispute-status communication; an extension normally reschedules reminders against the revised date.
+- Expired/revoked overrides return the case to the calculated schedule. The next worker must re-check payment before any reminder or suspension.
+- A `PAST_DUE` manual invoice may still be paid if it has not been voided or replaced.
+- A changed plan/method must void or supersede the old open invoice; it must never leave two invoices capable of activating different plans.
+- Reference collision, overpayment, underpayment, wrong currency, bounced check, or unmatched transfer goes to a finance exception queue. Do not “fix” these by editing ledger rows.
+- Suspicious, infected, unscannable, unreadable, wrong-invoice, or mismatched evidence goes to quarantine/rejection and must never reach payment confirmation.
+- A bounced check after activation requires compensating records, reopens collections, and re-evaluates subscription access under an authorized reversal workflow. Never delete the original payment/evidence.
+
+## 10. Files expected to change
+
+| Layer | Files/modules |
+| --- | --- |
+| Database | Missing `@rentaldrivego/database` Prisma schema and a new migration |
+| Subscription contracts | `api/src/modules/subscriptions/subscription.schemas.ts` |
+| Subscription routes | `api/src/modules/subscriptions/subscription.routes.ts` |
+| Subscription orchestration | `api/src/modules/subscriptions/subscription.service.ts` |
+| Canonical invoice repository | `api/src/modules/subscriptions/subscription.repo.ts` and/or a shared billing repository |
+| Admin validation | `api/src/modules/admin/admin.schemas.ts` |
+| Admin route | `api/src/modules/admin/admin.routes.ts` |
+| Admin transaction logic | `api/src/modules/admin/admin.billing.service.ts` |
+| Evidence validation/upload | `api/src/http/upload/index.ts` or a new `api/src/http/upload/paymentEvidence.ts` |
+| Private document storage | `api/src/lib/storage.ts` plus the production persistent-storage adapter |
+| Evidence service/repository | New subscription billing evidence module under `api/src/modules/subscriptions/` or a shared billing module |
+| Collections policy/worker | `api/src/modules/subscriptions/subscription.policy.ts`, a new collections service/repository/worker, and `api/src/index.ts` scheduler wiring |
+| Notification targeting/outbox | `api/src/services/notificationService.ts`, localization templates, and notification repository/routes |
+| Locale resolution/templates | `api/src/services/notificationLocalizationService.ts`, all subscription-payment email/in-app templates, and template-variable parity checks |
+| Billing contacts/timezone/language | Database schema plus company/billing-account settings schemas, services, `api/src/modules/companies/company.schemas.ts`, and owner UI |
+| Admin task/override API | Admin schemas/routes/service plus collections policy authorization |
+| API documentation | `api/src/swagger/openapi.ts` |
+| Customer subscription UI | `dashboard/src/app/(dashboard)/subscription/page.tsx` |
+| Admin billing/collections UI | `admin/src/app/dashboard/billing/page.tsx`, new collections queue/task views, and a personal admin notification inbox/badge |
+| Shared types/i18n | Missing shared packages plus `dashboard/src/components/I18nProvider.tsx`, `admin/src/components/I18nProvider.tsx`, locale selectors, and Arabic RTL styles/email markup |
+| Tests | Subscription, admin billing, API, integration, and end-to-end test suites |
+
+## 11. Test plan
+
+### Unit and schema tests
+
+- Accept only `BANK_TRANSFER`/`CHECK` on the manual endpoint.
+- Reject empty/oversized/control-character references, invalid dates, false/missing verification, floats, non-positive amounts, and wrong currency.
+- Normalize case/whitespace consistently without changing the stored display value.
+- Verify monthly/yearly period calculations at month-end and leap-year boundaries.
+- Accept valid PDF/JPEG/PNG signatures and reject spoofed MIME types/extensions, SVG/HTML, archives, executables, malformed/polyglot files, decompression bombs, oversized images, excessive counts, and size-limit violations.
+- Verify 14-day, 7-day, 48-hour, 24-hour, grace-day, and day-31 calculations in multiple IANA zones, including daylight-saving and Morocco offset changes.
+- Reject invalid/fixed-offset timezone identifiers and invalid/indefinite override windows.
+- Accept only `ar`, `en`, and `fr`; reject empty enabled sets, unsupported values, defaults outside the set, and contact locales outside the set.
+- Verify locale precedence: explicit billing-contact locale, enabled linked-employee preference, company default, then audited emergency English fallback.
+- Enforce template parity in CI: every customer-facing template key and interpolation variable must exist in all three languages, with no unresolved keys or silent mixed-language output.
+
+### Service and database tests
+
+- Manual checkout computes the server-side price and creates one open canonical invoice.
+- Repeated checkout with the same key returns the same invoice.
+- A second open invoice for the same purchase is rejected or explicitly replaces the first.
+- Confirming a settled payment atomically records payment, pays invoice, activates the requested plan, and writes events/audit.
+- A duplicate reference for the same account/method is rejected.
+- Two concurrent confirmations cannot both change the balance or create two successful attempts.
+- Underpayment, overpayment, wrong method, wrong invoice state, and stale amount do not activate the subscription.
+- Admin confirmation updates the customer-visible invoice during the compatibility period.
+- Past-due-but-payable succeeds; void/uncollectible/refunded fails.
+- A notification failure leaves the payment committed and schedules a retry.
+- Draft submission supports idempotent upload retry and submit; submitted documents cannot be replaced or deleted.
+- Submission is blocked until at least one document is clean and all documents have finished scanning.
+- Quarantined/scan-failed evidence cannot be viewed as clean evidence or used for approval.
+- File and database failures do not leave an approved orphan document or an untracked stored object; cleanup jobs reconcile abandoned drafts/quarantine objects.
+- SHA-256 digest remains stable through storage/retrieval and catches an accidental duplicate within a submission.
+- Collections case creation persists the original expiration, all milestone instants, and final suspension time once.
+- Each pre-due milestone reaches only explicit billing recipients and the assigned collections admin with the required channels.
+- Re-running the worker or running two workers concurrently creates one notification event per recipient/milestone and one 48-hour call task.
+- A company with all three languages enabled receives one notice per recipient/milestone in that recipient's resolved language, never three duplicate notices.
+- Each delivery persists the resolved locale, company timezone, template key/version, render snapshot/inputs, and localization-fallback status; retries reproduce the same localized content.
+- Changing a company/contact language does not resend completed milestones; the next unsent event uses the newly resolved language.
+- The assigned admin's internal notice uses the admin preference while the call task exposes the company/contact language and the correct localized customer script.
+- The call task remains open without an outcome; every outcome is audited; payment promise creates the next follow-up without resolving the invoice.
+- Grace days 1–29 send one daily notice; day 30 sends one final-warning variant; the start of day 31 suspends once.
+- The subscription retains full access throughout grace.
+- Confirmed Stripe/manual payment immediately resolves collections, cancels tasks/queued notices, and wins safely against concurrent suspension.
+- Pending/failed attempts, uploaded evidence, submitted evidence, and payment promises do not stop reminders.
+- Active dispute/extension overrides prevent suspension; expiry/revocation resumes the correct schedule without duplicate or stale notices.
+- Missing timezone/recipient/assignee fails safe, alerts finance, and does not auto-suspend.
+
+### Authorization and boundary tests
+
+- Non-owner company users cannot create manual subscription invoices.
+- Owners cannot confirm their own payments through admin endpoints.
+- Non-finance admins and stale/non-enrolled 2FA sessions cannot confirm payments.
+- Cross-tenant invoice access fails without leaking existence.
+- CSRF and rate-limit policies remain enforced.
+- Owners cannot attach a document to another company’s invoice/submission or guess a storage key to download it.
+- Only the uploading company and authorized finance admins can access evidence; each admin view/download is audited.
+- Private evidence is not reachable through `/storage`, search, static assets, invoice PDFs, logs, or public URLs.
+- Only authorized company owners can manage billing contacts; they cannot remove the last verified recipient.
+- Call outcomes are limited to the assigned/authorized platform admin; overrides require authorized roles and fresh 2FA.
+- The company-wide audience is never used for collections, and platform notices never leak into a company employee account.
+
+### UI and end-to-end tests
+
+- Stripe checkout still redirects and webhook success still activates exactly once.
+- Bank transfer/check show correct configured instructions and create a pending invoice without activation.
+- Customer can upload valid evidence, observe scanning, submit it for review, and cannot edit it afterward.
+- Invalid/quarantined evidence produces a safe error without exposing scanner internals.
+- Admin can securely inspect clean evidence, reject it with a reason, or proceed to confirmation.
+- Billing contacts see the exact amount, original expiration, days remaining, final suspension time, and current payment action in the dashboard/email templates.
+- Assigned platform admins receive the specified milestone channels, see the open 48-hour call task, and can record each required outcome.
+- Payment confirmation during grace removes future reminders immediately; an already-queued delivery is suppressed by the final state check.
+- Day-31 suspension and authorized dispute/extension behavior are covered end to end in a non-UTC company timezone.
+- Admin confirmation dialog sends method, reference, full amount, date, note, verification, and stable idempotency key.
+- Customer status changes from awaiting verification to paid/active after admin confirmation.
+- English, French, and Arabic labels, validation errors, payment instructions, notification/email bodies, call scripts, and layouts are verified.
+- Arabic screens and emails set the correct language/direction metadata and remain usable in RTL; English and French remain LTR.
+- Amounts, dates, grace-day counts, and suspension times render correctly for each language in the company's configured timezone without changing stored financial/time values.
+
+## 12. Rollout sequence
+
+1. **Schema and observability:** deploy nullable payment/evidence fields, collections/contact/task/override tables, indexes, structured audit fields, metrics, and reference-safe logging.
+2. **Recipient/timezone/language readiness:** collect and verify an IANA timezone, primary billing recipients, enabled/default communication languages, and assigned/fallback collections owner for every live account. Backfill from the existing supported brand/default locale, otherwise use English and flag for owner review. Do not enable automatic suspension for incomplete accounts.
+3. **Private storage and scanning:** provision durable private storage, quarantine, malware scanning, retention controls, protected downloads, and orphan cleanup before accepting any customer document.
+4. **Backfill and reconciliation:** create/verify canonical `BillingInvoice` links for all legacy subscription invoices; produce a reconciliation report before switching reads.
+5. **Canonical service:** make Stripe and customer invoice reads use the canonical lifecycle while retaining temporary compatibility writes.
+6. **Shadow collections worker:** calculate milestones and idempotency keys without sending or suspending; compare results against expected company-local dates and current invoices.
+7. **Notifications/tasks:** complete Arabic/English/French template parity and locale-resolution tests, then enable internal collections inbox/call tasks and pre-expiration company notices. Verify recipient scoping, language snapshots, RTL rendering, and email deliverability.
+8. **Evidence review and admin confirmation:** deploy private evidence endpoints, finance review queue, manual-payment confirmation, rejection, and atomic collections resolution behind feature flags.
+9. **Grace/suspension enforcement:** enable daily grace notices, overrides, and finally day-31 suspension after shadow data shows zero timing/recipient/payment-state mismatches.
+10. **Customer manual checkout:** expose bank/check and evidence upload only after instructions, storage/scanning, and finance operations are ready.
+11. **Monitor:** track milestone lag, duplicates suppressed, recipient/config gaps, open/overdue call tasks, override expiry, daily delivery failures, grace age, blocked suspensions, scan failures, confirmation conflicts, invoice/subscription mismatches, and Stripe regressions.
+12. **Retire compatibility:** remove lazy legacy sync and dual writes only after at least one billing cycle reconciles with zero mismatches.
+
+Suggested flags:
+
+- `manualSubscriptionPaymentsEnabled`
+- `bankTransferEnabled`
+- `checkPaymentEnabled`
+- `manualPaymentEvidenceUploadEnabled`
+- `subscriptionCollectionsNotificationsEnabled`
+- `subscriptionGracePeriodEnforcementEnabled`
+- `subscriptionAutomaticSuspensionEnabled`
+
+## 13. Acceptance criteria
+
+- An owner can choose Stripe, bank transfer, or check for a subscription purchase.
+- A manual choice creates exactly one pending canonical invoice with server-calculated price and safe payment instructions.
+- The owner can attach one to three valid private PDF/JPEG/PNG evidence documents and submit them to finance review.
+- Uploaded files are content-validated, malware-scanned, stored privately, tenant-protected, and audited; rejected or unscannable files cannot be approved.
+- The subscription is not activated when the invoice is created, when the customer reports a reference, or when evidence is uploaded/submitted.
+- A finance admin with fresh 2FA can confirm a cleared full payment using a required method and reference.
+- The admin can review clean evidence and reject it with a reason; approving a payment links the exact immutable submission and documents to the payment record.
+- Confirmation is idempotent, concurrency-safe, duplicate-resistant, fully audited, and atomic.
+- The paid invoice shown to the admin is the same invoice/status shown to the company owner.
+- Full initial confirmation activates the requested plan; renewal confirmation extends from the original expiration boundary without discarding remaining paid days.
+- Existing Stripe checkout/webhook behavior remains correct and does not double-activate.
+- Only explicit company billing contacts/owners and the assigned platform collections admin receive payment notices.
+- Every customer-facing subscription-payment communication is available in Arabic, English, and French and is sent once in the recipient's deterministic company-approved language.
+- A company can enable one or more supported languages and select one default; contact preferences are constrained to the enabled set and otherwise inherit the default.
+- Arabic customer UI/email uses RTL and correct `lang`/`dir` metadata; English and French use LTR. Dates, times, amounts, and currencies follow the resolved language and company timezone.
+- A language change affects future unsent communications without duplicating past milestones; every delivery records the locale and template version used.
+- Platform-admin tasks clearly identify the customer's language and provide the matching call script, even when the admin's internal interface uses a different preferred language.
+- Pre-expiration notifications follow the 14-day, 7-day, 48-hour, and 24-hour channel matrix without duplicates.
+- The 48-hour call task remains open until a valid outcome is recorded; payment promises create follow-up but do not resolve payment.
+- An unpaid subscription remains fully active for the complete 30-day grace period and receives one targeted in-app/email notice per local day, with the day-30 notice serving as the final warning.
+- At the start of local day 31, the system suspends exactly once only if payment remains unconfirmed and no authorized override is active.
+- Confirmed payment immediately stops future reminders/tasks and keeps/restores active service, including when confirmation races with suspension.
+- Timezone, idempotency, audit, disputes, extensions, and notification-delivery requirements are satisfied.
+- The audit trail identifies every in-app notice, email delivery, call task, call outcome, payment confirmation, override, collections resolution, and suspension with actor and timestamp.
+- All API, service, authorization, regression, and multilingual UI tests pass.
+
+## 14. Required business inputs before implementation
+
+These are configuration inputs, not reasons to weaken the design:
+
+- Bank-transfer payer instructions: account name, bank name, RIB/IBAN or local account reference, and transfer memo rule.
+- Check instructions: exact payee name, delivery address, and whether activation waits for deposit or full clearance. Recommended: full clearance.
+- Manual-method payment/clearing lead times. The post-expiration subscription grace period is fixed at 30 days unless an authorized extension overrides it.
+- Finance escalation owner for unmatched, short, excess, duplicate, or bounced payments.
+- Collections assignment/fallback policy, overdue call-task escalation SLA, and which admin roles may act as collections owners.
+- Required local reminder send time and verified source of each billing account’s IANA timezone.
+- Whether the UI should expose generic base locales (`ar`, `en`, `fr`) while formatting for Morocco-specific conventions (`ar-MA`, `fr-MA`), and the regional convention to use for English. Recommended: store the three base communication choices and map them centrally to approved regional formatting locales.
+- Approved professional Arabic, English, and French wording for payment instructions, legal/collections notices, evidence rejection, dispute/extension, grace-period warnings, call scripts, and suspension. Product/finance must approve all three versions before notifications are enabled.
+- Override policy: maximum extension length, who may approve it, when normal daily notices pause, and dispute communication templates.
+- Whether manual methods are available to every plan/company. Recommended MVP: configurable globally, with the ability to disable each method independently.
+- Evidence retention/deletion period, legal-hold rules, and the person authorized to approve exceptional deletion. This must follow the applicable accounting/privacy jurisdiction.
+- Approved malware-scanning service and production private-storage backend. Do not enable uploads if scanning or durable private storage is unavailable.

packages/database/prisma/migrations/20260809190000_manual_subscription_payments/migration.sql

@@ -0,0 +1,538 @@
+-- CreateEnum
+CREATE TYPE "SubscriptionCollectionMethod" AS ENUM ('STRIPE', 'BANK_TRANSFER', 'CHECK');
+
+-- CreateEnum
+CREATE TYPE "BillingPaymentChannel" AS ENUM ('ONLINE', 'OFFLINE');
+
+-- CreateEnum
+CREATE TYPE "ManualPaymentMethod" AS ENUM ('BANK_TRANSFER', 'CHECK');
+
+-- CreateEnum
+CREATE TYPE "ManualPaymentSubmissionStatus" AS ENUM ('DRAFT', 'SUBMITTED', 'UNDER_REVIEW', 'APPROVED', 'REJECTED');
+
+-- CreateEnum
+CREATE TYPE "ManualPaymentDocumentKind" AS ENUM ('BANK_TRANSFER_RECEIPT', 'CHECK_COPY', 'OTHER_SUPPORTING_EVIDENCE');
+
+-- CreateEnum
+CREATE TYPE "ManualPaymentDocumentScanStatus" AS ENUM ('UPLOADED', 'SCANNING', 'CLEAN', 'QUARANTINED', 'SCAN_FAILED');
+
+-- CreateEnum
+CREATE TYPE "CollectionsCaseStatus" AS ENUM ('SCHEDULED', 'PRE_DUE', 'GRACE_PERIOD', 'RESOLVED', 'SUSPENDED');
+
+-- CreateEnum
+CREATE TYPE "CollectionsCallTaskType" AS ENUM ('PRE_EXPIRY_48H_CALL', 'PAYMENT_PROMISE_FOLLOW_UP');
+
+-- CreateEnum
+CREATE TYPE "CollectionsCallTaskStatus" AS ENUM ('OPEN', 'COMPLETED', 'CANCELLED');
+
+-- CreateEnum
+CREATE TYPE "CollectionsCallOutcome" AS ENUM ('CONTACTED', 'NO_ANSWER', 'PAYMENT_PROMISED', 'ISSUE_ESCALATED');
+
+-- CreateEnum
+CREATE TYPE "CollectionsOverrideType" AS ENUM ('PAYMENT_DISPUTE', 'MANUAL_EXTENSION');
+
+-- CreateEnum
+CREATE TYPE "CollectionsOverrideStatus" AS ENUM ('ACTIVE', 'REVOKED', 'EXPIRED');
+
+-- AlterEnum
+-- This migration adds more than one value to an enum.
+-- With PostgreSQL versions 11 and earlier, this is not possible
+-- in a single migration. This can be worked around by creating
+-- multiple migrations, each migration adding only one value to
+-- the enum.
+
+
+ALTER TYPE "NotificationType" ADD VALUE 'SUBSCRIPTION_PAYMENT_DUE_14D';
+ALTER TYPE "NotificationType" ADD VALUE 'SUBSCRIPTION_PAYMENT_DUE_7D';
+ALTER TYPE "NotificationType" ADD VALUE 'SUBSCRIPTION_PAYMENT_DUE_48H';
+ALTER TYPE "NotificationType" ADD VALUE 'SUBSCRIPTION_PAYMENT_DUE_24H';
+ALTER TYPE "NotificationType" ADD VALUE 'SUBSCRIPTION_GRACE_DAILY';
+ALTER TYPE "NotificationType" ADD VALUE 'SUBSCRIPTION_GRACE_FINAL';
+ALTER TYPE "NotificationType" ADD VALUE 'COLLECTIONS_CALL_REQUIRED';
+ALTER TYPE "NotificationType" ADD VALUE 'MANUAL_PAYMENT_EVIDENCE_SUBMITTED';
+ALTER TYPE "NotificationType" ADD VALUE 'SUBSCRIPTION_PAYMENT_CONFIRMED';
+ALTER TYPE "NotificationType" ADD VALUE 'MANUAL_PAYMENT_EVIDENCE_REJECTED';
+ALTER TYPE "NotificationType" ADD VALUE 'COLLECTIONS_OVERRIDE_CHANGED';
+
+-- AlterEnum
+-- This migration adds more than one value to an enum.
+-- With PostgreSQL versions 11 and earlier, this is not possible
+-- in a single migration. This can be worked around by creating
+-- multiple migrations, each migration adding only one value to
+-- the enum.
+
+
+ALTER TYPE "NotificationRecipientType" ADD VALUE 'BILLING_CONTACT';
+ALTER TYPE "NotificationRecipientType" ADD VALUE 'ADMIN';
+
+-- AlterTable
+ALTER TABLE "billing_accounts" ADD COLUMN     "collectionsOwnerAdminId" TEXT,
+ADD COLUMN     "defaultCommunicationLocale" TEXT NOT NULL DEFAULT 'en',
+ADD COLUMN     "enabledCommunicationLocales" TEXT[] DEFAULT ARRAY['en']::TEXT[],
+ADD COLUMN     "reminderLocalTime" TEXT NOT NULL DEFAULT '09:00',
+ADD COLUMN     "timezone" TEXT NOT NULL DEFAULT 'Africa/Casablanca';
+
+-- AlterTable
+ALTER TABLE "billing_invoices" ADD COLUMN     "checkoutIdempotencyKey" TEXT,
+ADD COLUMN     "collectionMethod" "SubscriptionCollectionMethod" NOT NULL DEFAULT 'STRIPE',
+ADD COLUMN     "renewalKey" TEXT,
+ADD COLUMN     "requestedBillingPeriod" "BillingPeriod",
+ADD COLUMN     "requestedPlan" "Plan";
+
+-- AlterTable
+ALTER TABLE "billing_payment_attempts" ADD COLUMN     "channel" "BillingPaymentChannel" NOT NULL DEFAULT 'ONLINE',
+ADD COLUMN     "confirmedAt" TIMESTAMP(3),
+ADD COLUMN     "confirmedByAdminId" TEXT,
+ADD COLUMN     "externalReference" TEXT,
+ADD COLUMN     "idempotencyKey" TEXT,
+ADD COLUMN     "manualMethod" "ManualPaymentMethod",
+ADD COLUMN     "normalizedExternalReference" TEXT,
+ADD COLUMN     "note" TEXT,
+ADD COLUMN     "receivedAt" TIMESTAMP(3);
+
+-- AlterTable
+ALTER TABLE "notification_recipients" ADD COLUMN     "adminUserId" TEXT,
+ADD COLUMN     "billingContactId" TEXT;
+
+-- AlterTable
+ALTER TABLE "admin_users" ADD COLUMN     "preferredLocale" TEXT NOT NULL DEFAULT 'en';
+
+-- CreateTable
+CREATE TABLE "billing_contacts" (
+    "id" TEXT NOT NULL,
+    "billingAccountId" TEXT NOT NULL,
+    "companyId" TEXT NOT NULL,
+    "employeeId" TEXT,
+    "email" TEXT NOT NULL,
+    "locale" TEXT,
+    "isPrimary" BOOLEAN NOT NULL DEFAULT false,
+    "receivePaymentNotices" BOOLEAN NOT NULL DEFAULT true,
+    "isActive" BOOLEAN NOT NULL DEFAULT true,
+    "verifiedAt" TIMESTAMP(3),
+    "createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updatedAt" TIMESTAMP(3) NOT NULL,
+
+    CONSTRAINT "billing_contacts_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE "manual_payment_submissions" (
+    "id" TEXT NOT NULL,
+    "invoiceId" TEXT NOT NULL,
+    "billingAccountId" TEXT NOT NULL,
+    "companyId" TEXT NOT NULL,
+    "method" "ManualPaymentMethod" NOT NULL,
+    "submittedReference" TEXT NOT NULL,
+    "normalizedSubmittedReference" TEXT NOT NULL,
+    "status" "ManualPaymentSubmissionStatus" NOT NULL DEFAULT 'DRAFT',
+    "submittedByEmployeeId" TEXT NOT NULL,
+    "submittedAt" TIMESTAMP(3),
+    "reviewedByAdminId" TEXT,
+    "reviewedAt" TIMESTAMP(3),
+    "rejectionReason" TEXT,
+    "idempotencyKey" TEXT NOT NULL,
+    "paymentAttemptId" TEXT,
+    "createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updatedAt" TIMESTAMP(3) NOT NULL,
+
+    CONSTRAINT "manual_payment_submissions_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE "manual_payment_documents" (
+    "id" TEXT NOT NULL,
+    "submissionId" TEXT NOT NULL,
+    "invoiceId" TEXT NOT NULL,
+    "companyId" TEXT NOT NULL,
+    "kind" "ManualPaymentDocumentKind" NOT NULL,
+    "storageKey" TEXT NOT NULL,
+    "originalFilename" TEXT NOT NULL,
+    "detectedMimeType" TEXT NOT NULL,
+    "detectedExtension" TEXT NOT NULL,
+    "byteSize" INTEGER NOT NULL,
+    "sha256" TEXT NOT NULL,
+    "scanStatus" "ManualPaymentDocumentScanStatus" NOT NULL DEFAULT 'UPLOADED',
+    "scannerResultCode" TEXT,
+    "uploadedByEmployeeId" TEXT NOT NULL,
+    "uploadedAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "deletedAt" TIMESTAMP(3),
+
+    CONSTRAINT "manual_payment_documents_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE "collections_cases" (
+    "id" TEXT NOT NULL,
+    "invoiceId" TEXT NOT NULL,
+    "subscriptionId" TEXT NOT NULL,
+    "billingAccountId" TEXT NOT NULL,
+    "companyId" TEXT NOT NULL,
+    "status" "CollectionsCaseStatus" NOT NULL DEFAULT 'SCHEDULED',
+    "originalExpirationAt" TIMESTAMP(3) NOT NULL,
+    "reminder14At" TIMESTAMP(3) NOT NULL,
+    "reminder7At" TIMESTAMP(3) NOT NULL,
+    "reminder48At" TIMESTAMP(3) NOT NULL,
+    "reminder24At" TIMESTAMP(3) NOT NULL,
+    "graceStartedAt" TIMESTAMP(3),
+    "finalSuspensionAt" TIMESTAMP(3) NOT NULL,
+    "resolvedAt" TIMESTAMP(3),
+    "suspendedAt" TIMESTAMP(3),
+    "nextActionAt" TIMESTAMP(3),
+    "collectionsOwnerAdminId" TEXT,
+    "resolutionPaymentAttemptId" TEXT,
+    "processingLeaseUntil" TIMESTAMP(3),
+    "processingBy" TEXT,
+    "version" INTEGER NOT NULL DEFAULT 0,
+    "createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updatedAt" TIMESTAMP(3) NOT NULL,
+
+    CONSTRAINT "collections_cases_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE "collections_call_tasks" (
+    "id" TEXT NOT NULL,
+    "collectionsCaseId" TEXT NOT NULL,
+    "taskType" "CollectionsCallTaskType" NOT NULL,
+    "assignedAdminId" TEXT NOT NULL,
+    "billingContactId" TEXT,
+    "dueAt" TIMESTAMP(3) NOT NULL,
+    "status" "CollectionsCallTaskStatus" NOT NULL DEFAULT 'OPEN',
+    "outcome" "CollectionsCallOutcome",
+    "note" TEXT,
+    "promisedPaymentAt" TIMESTAMP(3),
+    "nextFollowUpAt" TIMESTAMP(3),
+    "completedByAdminId" TEXT,
+    "completedAt" TIMESTAMP(3),
+    "cancellationReason" TEXT,
+    "companyDefaultLocale" TEXT NOT NULL,
+    "contactLocale" TEXT NOT NULL,
+    "customerScript" TEXT NOT NULL,
+    "createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updatedAt" TIMESTAMP(3) NOT NULL,
+
+    CONSTRAINT "collections_call_tasks_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE "collections_overrides" (
+    "id" TEXT NOT NULL,
+    "collectionsCaseId" TEXT NOT NULL,
+    "type" "CollectionsOverrideType" NOT NULL,
+    "status" "CollectionsOverrideStatus" NOT NULL DEFAULT 'ACTIVE',
+    "reason" TEXT NOT NULL,
+    "expiresAt" TIMESTAMP(3) NOT NULL,
+    "revisedSuspensionAt" TIMESTAMP(3),
+    "pauseSuspension" BOOLEAN NOT NULL DEFAULT true,
+    "pauseNotifications" BOOLEAN NOT NULL DEFAULT false,
+    "createdByAdminId" TEXT NOT NULL,
+    "revokedByAdminId" TEXT,
+    "revokedAt" TIMESTAMP(3),
+    "createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updatedAt" TIMESTAMP(3) NOT NULL,
+
+    CONSTRAINT "collections_overrides_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE "collections_events" (
+    "id" TEXT NOT NULL,
+    "collectionsCaseId" TEXT NOT NULL,
+    "companyId" TEXT NOT NULL,
+    "eventType" TEXT NOT NULL,
+    "idempotencyKey" TEXT NOT NULL,
+    "scheduledFor" TIMESTAMP(3),
+    "occurredAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "actorType" TEXT NOT NULL DEFAULT 'system',
+    "actorId" TEXT,
+    "payload" JSONB NOT NULL DEFAULT '{}',
+
+    CONSTRAINT "collections_events_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateIndex
+CREATE INDEX "billing_contacts_companyId_isActive_idx" ON "billing_contacts"("companyId", "isActive");
+
+-- CreateIndex
+CREATE INDEX "billing_contacts_employeeId_idx" ON "billing_contacts"("employeeId");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "billing_contacts_billingAccountId_email_key" ON "billing_contacts"("billingAccountId", "email");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "manual_payment_submissions_paymentAttemptId_key" ON "manual_payment_submissions"("paymentAttemptId");
+
+-- CreateIndex
+CREATE INDEX "manual_payment_submissions_invoiceId_status_idx" ON "manual_payment_submissions"("invoiceId", "status");
+
+-- CreateIndex
+CREATE INDEX "manual_payment_submissions_status_submittedAt_idx" ON "manual_payment_submissions"("status", "submittedAt");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "manual_payment_submissions_billingAccountId_idempotencyKey_key" ON "manual_payment_submissions"("billingAccountId", "idempotencyKey");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "manual_payment_documents_storageKey_key" ON "manual_payment_documents"("storageKey");
+
+-- CreateIndex
+CREATE INDEX "manual_payment_documents_invoiceId_idx" ON "manual_payment_documents"("invoiceId");
+
+-- CreateIndex
+CREATE INDEX "manual_payment_documents_companyId_idx" ON "manual_payment_documents"("companyId");
+
+-- CreateIndex
+CREATE INDEX "manual_payment_documents_scanStatus_uploadedAt_idx" ON "manual_payment_documents"("scanStatus", "uploadedAt");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "manual_payment_documents_submissionId_sha256_key" ON "manual_payment_documents"("submissionId", "sha256");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "collections_cases_invoiceId_key" ON "collections_cases"("invoiceId");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "collections_cases_resolutionPaymentAttemptId_key" ON "collections_cases"("resolutionPaymentAttemptId");
+
+-- CreateIndex
+CREATE INDEX "collections_cases_status_nextActionAt_idx" ON "collections_cases"("status", "nextActionAt");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "collections_cases_subscriptionId_originalExpirationAt_key" ON "collections_cases"("subscriptionId", "originalExpirationAt");
+
+-- CreateIndex
+CREATE INDEX "collections_call_tasks_assignedAdminId_status_dueAt_idx" ON "collections_call_tasks"("assignedAdminId", "status", "dueAt");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "collections_call_tasks_collectionsCaseId_taskType_key" ON "collections_call_tasks"("collectionsCaseId", "taskType");
+
+-- CreateIndex
+CREATE INDEX "collections_overrides_collectionsCaseId_status_expiresAt_idx" ON "collections_overrides"("collectionsCaseId", "status", "expiresAt");
+
+-- CreateIndex
+CREATE INDEX "collections_events_companyId_occurredAt_idx" ON "collections_events"("companyId", "occurredAt");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "collections_events_collectionsCaseId_idempotencyKey_key" ON "collections_events"("collectionsCaseId", "idempotencyKey");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "billing_invoices_renewalKey_key" ON "billing_invoices"("renewalKey");
+
+-- CreateIndex
+CREATE INDEX "billing_invoices_collectionMethod_status_dueAt_idx" ON "billing_invoices"("collectionMethod", "status", "dueAt");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "billing_invoices_billingAccountId_checkoutIdempotencyKey_key" ON "billing_invoices"("billingAccountId", "checkoutIdempotencyKey");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "billing_payment_attempts_billingAccountId_idempotencyKey_key" ON "billing_payment_attempts"("billingAccountId", "idempotencyKey");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "billing_payment_attempts_billingAccountId_manualMethod_norm_key" ON "billing_payment_attempts"("billingAccountId", "manualMethod", "normalizedExternalReference");
+
+-- CreateIndex
+CREATE INDEX "notification_recipients_billingContactId_readAt_createdAt_idx" ON "notification_recipients"("billingContactId", "readAt", "createdAt");
+
+-- CreateIndex
+CREATE INDEX "notification_recipients_adminUserId_readAt_createdAt_idx" ON "notification_recipients"("adminUserId", "readAt", "createdAt");
+
+-- AddForeignKey
+ALTER TABLE "billing_accounts" ADD CONSTRAINT "billing_accounts_collectionsOwnerAdminId_fkey" FOREIGN KEY ("collectionsOwnerAdminId") REFERENCES "admin_users"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "billing_contacts" ADD CONSTRAINT "billing_contacts_billingAccountId_fkey" FOREIGN KEY ("billingAccountId") REFERENCES "billing_accounts"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "billing_contacts" ADD CONSTRAINT "billing_contacts_companyId_fkey" FOREIGN KEY ("companyId") REFERENCES "companies"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "billing_contacts" ADD CONSTRAINT "billing_contacts_employeeId_fkey" FOREIGN KEY ("employeeId") REFERENCES "employees"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "billing_payment_attempts" ADD CONSTRAINT "billing_payment_attempts_confirmedByAdminId_fkey" FOREIGN KEY ("confirmedByAdminId") REFERENCES "admin_users"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "manual_payment_submissions" ADD CONSTRAINT "manual_payment_submissions_invoiceId_fkey" FOREIGN KEY ("invoiceId") REFERENCES "billing_invoices"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "manual_payment_submissions" ADD CONSTRAINT "manual_payment_submissions_billingAccountId_fkey" FOREIGN KEY ("billingAccountId") REFERENCES "billing_accounts"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "manual_payment_submissions" ADD CONSTRAINT "manual_payment_submissions_companyId_fkey" FOREIGN KEY ("companyId") REFERENCES "companies"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "manual_payment_submissions" ADD CONSTRAINT "manual_payment_submissions_submittedByEmployeeId_fkey" FOREIGN KEY ("submittedByEmployeeId") REFERENCES "employees"("id") ON DELETE RESTRICT ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "manual_payment_submissions" ADD CONSTRAINT "manual_payment_submissions_reviewedByAdminId_fkey" FOREIGN KEY ("reviewedByAdminId") REFERENCES "admin_users"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "manual_payment_submissions" ADD CONSTRAINT "manual_payment_submissions_paymentAttemptId_fkey" FOREIGN KEY ("paymentAttemptId") REFERENCES "billing_payment_attempts"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "manual_payment_documents" ADD CONSTRAINT "manual_payment_documents_submissionId_fkey" FOREIGN KEY ("submissionId") REFERENCES "manual_payment_submissions"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "manual_payment_documents" ADD CONSTRAINT "manual_payment_documents_companyId_fkey" FOREIGN KEY ("companyId") REFERENCES "companies"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "manual_payment_documents" ADD CONSTRAINT "manual_payment_documents_uploadedByEmployeeId_fkey" FOREIGN KEY ("uploadedByEmployeeId") REFERENCES "employees"("id") ON DELETE RESTRICT ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_cases" ADD CONSTRAINT "collections_cases_invoiceId_fkey" FOREIGN KEY ("invoiceId") REFERENCES "billing_invoices"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_cases" ADD CONSTRAINT "collections_cases_subscriptionId_fkey" FOREIGN KEY ("subscriptionId") REFERENCES "subscriptions"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_cases" ADD CONSTRAINT "collections_cases_billingAccountId_fkey" FOREIGN KEY ("billingAccountId") REFERENCES "billing_accounts"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_cases" ADD CONSTRAINT "collections_cases_companyId_fkey" FOREIGN KEY ("companyId") REFERENCES "companies"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_cases" ADD CONSTRAINT "collections_cases_collectionsOwnerAdminId_fkey" FOREIGN KEY ("collectionsOwnerAdminId") REFERENCES "admin_users"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_cases" ADD CONSTRAINT "collections_cases_resolutionPaymentAttemptId_fkey" FOREIGN KEY ("resolutionPaymentAttemptId") REFERENCES "billing_payment_attempts"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_call_tasks" ADD CONSTRAINT "collections_call_tasks_collectionsCaseId_fkey" FOREIGN KEY ("collectionsCaseId") REFERENCES "collections_cases"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_call_tasks" ADD CONSTRAINT "collections_call_tasks_assignedAdminId_fkey" FOREIGN KEY ("assignedAdminId") REFERENCES "admin_users"("id") ON DELETE RESTRICT ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_call_tasks" ADD CONSTRAINT "collections_call_tasks_billingContactId_fkey" FOREIGN KEY ("billingContactId") REFERENCES "billing_contacts"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_call_tasks" ADD CONSTRAINT "collections_call_tasks_completedByAdminId_fkey" FOREIGN KEY ("completedByAdminId") REFERENCES "admin_users"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_overrides" ADD CONSTRAINT "collections_overrides_collectionsCaseId_fkey" FOREIGN KEY ("collectionsCaseId") REFERENCES "collections_cases"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_overrides" ADD CONSTRAINT "collections_overrides_createdByAdminId_fkey" FOREIGN KEY ("createdByAdminId") REFERENCES "admin_users"("id") ON DELETE RESTRICT ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_overrides" ADD CONSTRAINT "collections_overrides_revokedByAdminId_fkey" FOREIGN KEY ("revokedByAdminId") REFERENCES "admin_users"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_events" ADD CONSTRAINT "collections_events_collectionsCaseId_fkey" FOREIGN KEY ("collectionsCaseId") REFERENCES "collections_cases"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "collections_events" ADD CONSTRAINT "collections_events_companyId_fkey" FOREIGN KEY ("companyId") REFERENCES "companies"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "notification_recipients" ADD CONSTRAINT "notification_recipients_billingContactId_fkey" FOREIGN KEY ("billingContactId") REFERENCES "billing_contacts"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "notification_recipients" ADD CONSTRAINT "notification_recipients_adminUserId_fkey" FOREIGN KEY ("adminUserId") REFERENCES "admin_users"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- Backfill communication policy from existing supported brand language and
+-- create an explicit primary owner contact. Accounts remain visibly flagged
+-- for owner review because the legacy schema had no verified IANA timezone.
+UPDATE "billing_accounts" AS account
+SET "defaultCommunicationLocale" = CASE
+      WHEN brand."defaultLocale" IN ('ar', 'en', 'fr') THEN brand."defaultLocale"
+      ELSE 'en'
+    END,
+    "enabledCommunicationLocales" = ARRAY[CASE
+      WHEN brand."defaultLocale" IN ('ar', 'en', 'fr') THEN brand."defaultLocale"
+      ELSE 'en'
+    END]::TEXT[],
+    "metadata" = COALESCE(account."metadata", '{}'::jsonb) || '{"communicationSettingsRequireOwnerReview":true}'::jsonb
+FROM "brand_settings" AS brand
+WHERE brand."companyId" = account."companyId";
+
+INSERT INTO "billing_contacts" (
+  "id", "billingAccountId", "companyId", "employeeId", "email", "locale",
+  "isPrimary", "receivePaymentNotices", "isActive", "verifiedAt", "createdAt", "updatedAt"
+)
+SELECT
+  'bc_' || md5(random()::text || clock_timestamp()::text || account."id"),
+  account."id", account."companyId", owner."id", owner."email",
+  CASE WHEN owner."preferredLanguage" IN ('ar', 'en', 'fr') THEN owner."preferredLanguage" ELSE account."defaultCommunicationLocale" END,
+  true, true, true, COALESCE(owner."emailVerified", CURRENT_TIMESTAMP), CURRENT_TIMESTAMP, CURRENT_TIMESTAMP
+FROM "billing_accounts" AS account
+JOIN LATERAL (
+  SELECT employee.*
+  FROM "employees" AS employee
+  WHERE employee."companyId" = account."companyId"
+    AND employee."role" = 'OWNER'
+    AND employee."isActive" = true
+  ORDER BY employee."createdAt" ASC
+  LIMIT 1
+) AS owner ON true
+WHERE NOT EXISTS (
+  SELECT 1 FROM "billing_contacts" AS contact
+  WHERE contact."billingAccountId" = account."id"
+);
+
+UPDATE "billing_accounts" AS account
+SET "collectionsOwnerAdminId" = admin."id"
+FROM LATERAL (
+  SELECT "id"
+  FROM "admin_users"
+  WHERE "isActive" = true AND "role" IN ('FINANCE', 'ADMIN', 'SUPER_ADMIN')
+  ORDER BY "createdAt" ASC
+  LIMIT 1
+) AS admin
+WHERE account."collectionsOwnerAdminId" IS NULL;
+
+-- Database invariants that Prisma cannot express directly.
+ALTER TABLE "billing_accounts"
+  ALTER COLUMN "enabledCommunicationLocales" SET NOT NULL,
+  ALTER COLUMN "defaultCommunicationLocale" SET NOT NULL,
+  ALTER COLUMN "timezone" SET NOT NULL,
+  ALTER COLUMN "reminderLocalTime" SET NOT NULL;
+
+ALTER TABLE "billing_accounts"
+  ADD CONSTRAINT "billing_accounts_supported_locales_check"
+    CHECK (
+      cardinality("enabledCommunicationLocales") BETWEEN 1 AND 3
+      AND "enabledCommunicationLocales" <@ ARRAY['ar', 'en', 'fr']::TEXT[]
+      AND "defaultCommunicationLocale" = ANY("enabledCommunicationLocales")
+    ),
+  ADD CONSTRAINT "billing_accounts_reminder_time_check"
+    CHECK ("reminderLocalTime" ~ '^([01][0-9]|2[0-3]):[0-5][0-9]$');
+
+ALTER TABLE "billing_contacts"
+  ADD CONSTRAINT "billing_contacts_supported_locale_check"
+    CHECK ("locale" IS NULL OR "locale" IN ('ar', 'en', 'fr'));
+
+ALTER TABLE "admin_users"
+  ADD CONSTRAINT "admin_users_supported_locale_check"
+    CHECK ("preferredLocale" IN ('ar', 'en', 'fr'));
+
+ALTER TABLE "billing_payment_attempts"
+  ADD CONSTRAINT "billing_payment_attempts_offline_confirmation_check"
+    CHECK (
+      "channel" <> 'OFFLINE'
+      OR "status" <> 'SUCCEEDED'
+      OR (
+        "manualMethod" IS NOT NULL
+        AND length(trim(COALESCE("externalReference", ''))) >= 3
+        AND length(trim(COALESCE("normalizedExternalReference", ''))) >= 3
+        AND "receivedAt" IS NOT NULL
+        AND "confirmedAt" IS NOT NULL
+        AND "confirmedByAdminId" IS NOT NULL
+        AND "idempotencyKey" IS NOT NULL
+      )
+    );
+
+ALTER TABLE "manual_payment_documents"
+  ADD CONSTRAINT "manual_payment_documents_size_check"
+    CHECK ("byteSize" > 0 AND "byteSize" <= 10485760),
+  ADD CONSTRAINT "manual_payment_documents_mime_check"
+    CHECK ("detectedMimeType" IN ('application/pdf', 'image/jpeg', 'image/png'));
+
+ALTER TABLE "manual_payment_submissions"
+  ADD CONSTRAINT "manual_payment_submissions_reference_check"
+    CHECK (length(trim("submittedReference")) >= 3 AND length(trim("normalizedSubmittedReference")) >= 3);
+
+ALTER TABLE "collections_overrides"
+  ADD CONSTRAINT "collections_overrides_finite_window_check"
+    CHECK ("expiresAt" > "createdAt");
+
+ALTER TABLE "notification_recipients"
+  ADD CONSTRAINT "notification_recipients_exact_actor_check"
+    CHECK (num_nonnulls("employeeId", "renterId", "billingContactId", "adminUserId") = 1);

packages/database/prisma/migrations/20260810010000_manual_payment_evidence_submitted_notification/migration.sql

@@ -0,0 +1,12 @@
+DO $$
+BEGIN
+  IF NOT EXISTS (
+    SELECT 1
+    FROM pg_enum e
+    JOIN pg_type t ON t.oid = e.enumtypid
+    WHERE t.typname = 'NotificationType'
+      AND e.enumlabel = 'MANUAL_PAYMENT_EVIDENCE_SUBMITTED'
+  ) THEN
+    ALTER TYPE "NotificationType" ADD VALUE 'MANUAL_PAYMENT_EVIDENCE_SUBMITTED';
+  END IF;
+END $$;

packages/database/prisma/migrations/20260810120000_one_active_manual_payment_submission_per_invoice/migration.sql

@@ -0,0 +1,27 @@
+-- Keep only the newest active manual payment submission per invoice before
+-- installing the invariant. Historical approved/rejected submissions remain.
+WITH ranked_active_submissions AS (
+  SELECT
+    "id",
+    ROW_NUMBER() OVER (
+      PARTITION BY "invoiceId"
+      ORDER BY "createdAt" DESC, "id" DESC
+    ) AS row_number
+  FROM "manual_payment_submissions"
+  WHERE "status" IN ('DRAFT', 'SUBMITTED', 'UNDER_REVIEW')
+)
+UPDATE "manual_payment_submissions" AS submission
+SET
+  "status" = 'REJECTED',
+  "rejectionReason" = COALESCE(
+    submission."rejectionReason",
+    'Superseded by a newer active manual payment submission.'
+  ),
+  "reviewedAt" = COALESCE(submission."reviewedAt", CURRENT_TIMESTAMP)
+FROM ranked_active_submissions AS ranked
+WHERE submission."id" = ranked."id"
+  AND ranked.row_number > 1;
+
+CREATE UNIQUE INDEX "manual_payment_submissions_one_active_per_invoice"
+ON "manual_payment_submissions" ("invoiceId")
+WHERE "status" IN ('DRAFT', 'SUBMITTED', 'UNDER_REVIEW');

packages/database/prisma/migrations/20260810121000_one_primary_billing_account_per_company/migration.sql

@@ -0,0 +1,39 @@
+-- Keep a single primary billing account per company. Prefer the account with
+-- the highest open balance, then the most invoices, then the newest account.
+WITH account_scores AS (
+  SELECT
+    account."id",
+    account."companyId",
+    COALESCE(SUM(
+      CASE
+        WHEN invoice."status" IN ('OPEN', 'PAYMENT_PENDING', 'PAST_DUE', 'PARTIALLY_PAID')
+        THEN invoice."amountDue"
+        ELSE 0
+      END
+    ), 0) AS open_balance,
+    COUNT(invoice."id") AS invoice_count,
+    account."createdAt"
+  FROM "billing_accounts" AS account
+  LEFT JOIN "billing_invoices" AS invoice
+    ON invoice."billingAccountId" = account."id"
+  WHERE account."isPrimary" = true
+  GROUP BY account."id", account."companyId", account."createdAt"
+),
+ranked_primary_accounts AS (
+  SELECT
+    "id",
+    ROW_NUMBER() OVER (
+      PARTITION BY "companyId"
+      ORDER BY open_balance DESC, invoice_count DESC, "createdAt" DESC, "id" DESC
+    ) AS row_number
+  FROM account_scores
+)
+UPDATE "billing_accounts" AS account
+SET "isPrimary" = false
+FROM ranked_primary_accounts AS ranked
+WHERE account."id" = ranked."id"
+  AND ranked.row_number > 1;
+
+CREATE UNIQUE INDEX "billing_accounts_one_primary_per_company"
+ON "billing_accounts" ("companyId")
+WHERE "isPrimary" = true;

packages/database/prisma/migrations/20260810123000_platform_billing_settings/migration.sql

@@ -0,0 +1,12 @@
+CREATE TABLE "platform_billing_settings" (
+  "id" TEXT NOT NULL DEFAULT 'default',
+  "taxRate" DOUBLE PRECISION NOT NULL DEFAULT 20,
+  "updatedAt" TIMESTAMP(3) NOT NULL,
+  "updatedBy" TEXT,
+
+  CONSTRAINT "platform_billing_settings_pkey" PRIMARY KEY ("id")
+);
+
+INSERT INTO "platform_billing_settings" ("id", "taxRate", "updatedAt")
+VALUES ('default', 20, NOW())
+ON CONFLICT ("id") DO NOTHING;

packages/database/prisma/schema.prisma

@@ -134,6 +134,81 @@ enum BillingPaymentAttemptStatus {
   PARTIALLY_REFUNDED
 }
 
+enum SubscriptionCollectionMethod {
+  STRIPE
+  BANK_TRANSFER
+  CHECK
+}
+
+enum BillingPaymentChannel {
+  ONLINE
+  OFFLINE
+}
+
+enum ManualPaymentMethod {
+  BANK_TRANSFER
+  CHECK
+}
+
+enum ManualPaymentSubmissionStatus {
+  DRAFT
+  SUBMITTED
+  UNDER_REVIEW
+  APPROVED
+  REJECTED
+}
+
+enum ManualPaymentDocumentKind {
+  BANK_TRANSFER_RECEIPT
+  CHECK_COPY
+  OTHER_SUPPORTING_EVIDENCE
+}
+
+enum ManualPaymentDocumentScanStatus {
+  UPLOADED
+  SCANNING
+  CLEAN
+  QUARANTINED
+  SCAN_FAILED
+}
+
+enum CollectionsCaseStatus {
+  SCHEDULED
+  PRE_DUE
+  GRACE_PERIOD
+  RESOLVED
+  SUSPENDED
+}
+
+enum CollectionsCallTaskType {
+  PRE_EXPIRY_48H_CALL
+  PAYMENT_PROMISE_FOLLOW_UP
+}
+
+enum CollectionsCallTaskStatus {
+  OPEN
+  COMPLETED
+  CANCELLED
+}
+
+enum CollectionsCallOutcome {
+  CONTACTED
+  NO_ANSWER
+  PAYMENT_PROMISED
+  ISSUE_ESCALATED
+}
+
+enum CollectionsOverrideType {
+  PAYMENT_DISPUTE
+  MANUAL_EXTENSION
+}
+
+enum CollectionsOverrideStatus {
+  ACTIVE
+  REVOKED
+  EXPIRED
+}
+
 enum BillingRefundStatus {
   PENDING
   SUCCEEDED
@@ -441,6 +516,17 @@ enum NotificationType {
   REFUND_PROCESSED
   NEW_OFFER_FROM_SAVED_COMPANY
   REVIEW_REQUEST
+  SUBSCRIPTION_PAYMENT_DUE_14D
+  SUBSCRIPTION_PAYMENT_DUE_7D
+  SUBSCRIPTION_PAYMENT_DUE_48H
+  SUBSCRIPTION_PAYMENT_DUE_24H
+  SUBSCRIPTION_GRACE_DAILY
+  SUBSCRIPTION_GRACE_FINAL
+  COLLECTIONS_CALL_REQUIRED
+  MANUAL_PAYMENT_EVIDENCE_SUBMITTED
+  SUBSCRIPTION_PAYMENT_CONFIRMED
+  MANUAL_PAYMENT_EVIDENCE_REJECTED
+  COLLECTIONS_OVERRIDE_CHANGED
 }
 
 enum FeedbackCategory {
@@ -492,6 +578,8 @@ enum NotificationStatus {
 enum NotificationRecipientType {
   EMPLOYEE
   RENTER
+  BILLING_CONTACT
+  ADMIN
 }
 
 enum NotificationDeliveryStatus {
@@ -529,27 +617,32 @@ model Company {
   status                 CompanyStatus @default(PENDING)
   subscriptionPaymentRef String?
 
-  subscription         Subscription?
-  billingAccounts      BillingAccount[]
-  billingInvoices      BillingInvoice[]
-  brand                BrandSettings?
-  employees            Employee[]
-  vehicles             Vehicle[]
-  offers               Offer[]
-  reservations         Reservation[]
-  customers            Customer[]
-  rentalPayments       RentalPayment[]
-  subscriptionInvoices SubscriptionInvoice[]
-  contractSettings     ContractSettings?
-  accountingSettings   AccountingSettings?
-  insurancePolicies    InsurancePolicy[]
-  pricingRules         PricingRule[]
-  notifications        Notification[]        @relation("CompanyNotifications")
-  notificationEvents   NotificationEvent[]
-  notificationDefaults CompanyNotificationPreference[]
-  complaints           Complaint[]
-  companyMenuItems     CompanyMenuItem[]
-  apiKeys              CompanyApiKey[]
+  subscription             Subscription?
+  billingAccounts          BillingAccount[]
+  billingInvoices          BillingInvoice[]
+  brand                    BrandSettings?
+  employees                Employee[]
+  vehicles                 Vehicle[]
+  offers                   Offer[]
+  reservations             Reservation[]
+  customers                Customer[]
+  rentalPayments           RentalPayment[]
+  subscriptionInvoices     SubscriptionInvoice[]
+  contractSettings         ContractSettings?
+  accountingSettings       AccountingSettings?
+  insurancePolicies        InsurancePolicy[]
+  pricingRules             PricingRule[]
+  notifications            Notification[]                  @relation("CompanyNotifications")
+  notificationEvents       NotificationEvent[]
+  notificationDefaults     CompanyNotificationPreference[]
+  billingContacts          BillingContact[]
+  manualPaymentSubmissions ManualPaymentSubmission[]
+  manualPaymentDocuments   ManualPaymentDocument[]
+  collectionsCases         CollectionsCase[]
+  collectionsEvents        CollectionsEvent[]
+  complaints               Complaint[]
+  companyMenuItems         CompanyMenuItem[]
+  apiKeys                  CompanyApiKey[]
 
   createdAt    DateTime       @default(now())
   updatedAt    DateTime       @updatedAt
@@ -597,6 +690,7 @@ model Subscription {
   maxRetryCount       Int                   @default(5)
   invoices            SubscriptionInvoice[]
   billingInvoices     BillingInvoice[]
+  collectionsCases    CollectionsCase[]
   events              SubscriptionEvent[]
 
   createdAt    DateTime       @default(now())
@@ -623,28 +717,28 @@ model SubscriptionEvent {
 }
 
 model SubscriptionInvoice {
-  id                   String           @id @default(cuid())
-  companyId            String
-  company              Company          @relation(fields: [companyId], references: [id], onDelete: Cascade)
-  subscriptionId       String
-  subscription         Subscription     @relation(fields: [subscriptionId], references: [id])
-  requestedPlan        Plan?
-  requestedBillingPeriod BillingPeriod?
-  providerInvoiceId    String?
-  amount               Int
-  currency             String           @default("MAD")
-  status               InvoiceStatus
-  amanpayTransactionId String?          @unique
-  paypalCaptureId      String?          @unique
-  stripeCheckoutSessionId String?       @unique
-  paymentProvider      PaymentProvider  @default(AMANPAY)
-  billingInvoiceId     String?          @unique
-  billingInvoice       BillingInvoice?  @relation(fields: [billingInvoiceId], references: [id])
-  dueAt                DateTime?
-  paidAt               DateTime?
-  failedAt             DateTime?
-  voidedAt             DateTime?
-  attempts             PaymentAttempt[]
+  id                      String           @id @default(cuid())
+  companyId               String
+  company                 Company          @relation(fields: [companyId], references: [id], onDelete: Cascade)
+  subscriptionId          String
+  subscription            Subscription     @relation(fields: [subscriptionId], references: [id])
+  requestedPlan           Plan?
+  requestedBillingPeriod  BillingPeriod?
+  providerInvoiceId       String?
+  amount                  Int
+  currency                String           @default("MAD")
+  status                  InvoiceStatus
+  amanpayTransactionId    String?          @unique
+  paypalCaptureId         String?          @unique
+  stripeCheckoutSessionId String?          @unique
+  paymentProvider         PaymentProvider  @default(AMANPAY)
+  billingInvoiceId        String?          @unique
+  billingInvoice          BillingInvoice?  @relation(fields: [billingInvoiceId], references: [id])
+  dueAt                   DateTime?
+  paidAt                  DateTime?
+  failedAt                DateTime?
+  voidedAt                DateTime?
+  attempts                PaymentAttempt[]
 
   createdAt DateTime @default(now())
 
@@ -653,35 +747,44 @@ model SubscriptionInvoice {
 }
 
 model BillingAccount {
-  id                     String                     @id @default(cuid())
-  companyId              String
-  company                Company                    @relation(fields: [companyId], references: [id], onDelete: Cascade)
-  isPrimary              Boolean                    @default(true)
-  legalName              String
-  billingEmail           String
-  preferredLanguage      String                     @default("en")
-  billingAddress         Json?
-  taxId                  String?
-  taxExempt              Boolean                    @default(false)
-  defaultCurrency        String                     @default("MAD")
-  defaultPaymentMethodId String?
-  defaultPaymentMethod   BillingPaymentMethod?      @relation("BillingAccountDefaultPaymentMethod", fields: [defaultPaymentMethodId], references: [id])
-  invoiceTerms           BillingInvoiceTerms        @default(DUE_ON_RECEIPT)
-  netTermsDays           Int                        @default(0)
-  providerCustomerId     String?
-  dunningPaused          Boolean                    @default(false)
-  dunningPausedAt        DateTime?
-  dunningPausedBy        String?
-  metadata               Json                       @default("{}")
-  paymentMethods         BillingPaymentMethod[]     @relation("BillingAccountPaymentMethods")
-  invoices               BillingInvoice[]
-  paymentIntents         BillingPaymentIntent[]
-  paymentAttempts        BillingPaymentAttempt[]
-  creditBalances         BillingCreditBalance[]
-  creditLedgerEntries    BillingCreditLedgerEntry[]
-  creditNotes            BillingCreditNote[]
-  refunds                BillingRefund[]
-  events                 BillingEvent[]
+  id                          String                     @id @default(cuid())
+  companyId                   String
+  company                     Company                    @relation(fields: [companyId], references: [id], onDelete: Cascade)
+  isPrimary                   Boolean                    @default(true)
+  legalName                   String
+  billingEmail                String
+  preferredLanguage           String                     @default("en")
+  timezone                    String                     @default("Africa/Casablanca")
+  reminderLocalTime           String                     @default("09:00")
+  enabledCommunicationLocales String[]                   @default(["en"])
+  defaultCommunicationLocale  String                     @default("en")
+  collectionsOwnerAdminId     String?
+  collectionsOwnerAdmin       AdminUser?                 @relation("BillingAccountCollectionsOwner", fields: [collectionsOwnerAdminId], references: [id], onDelete: SetNull)
+  billingAddress              Json?
+  taxId                       String?
+  taxExempt                   Boolean                    @default(false)
+  defaultCurrency             String                     @default("MAD")
+  defaultPaymentMethodId      String?
+  defaultPaymentMethod        BillingPaymentMethod?      @relation("BillingAccountDefaultPaymentMethod", fields: [defaultPaymentMethodId], references: [id])
+  invoiceTerms                BillingInvoiceTerms        @default(DUE_ON_RECEIPT)
+  netTermsDays                Int                        @default(0)
+  providerCustomerId          String?
+  dunningPaused               Boolean                    @default(false)
+  dunningPausedAt             DateTime?
+  dunningPausedBy             String?
+  metadata                    Json                       @default("{}")
+  paymentMethods              BillingPaymentMethod[]     @relation("BillingAccountPaymentMethods")
+  invoices                    BillingInvoice[]
+  paymentIntents              BillingPaymentIntent[]
+  paymentAttempts             BillingPaymentAttempt[]
+  creditBalances              BillingCreditBalance[]
+  creditLedgerEntries         BillingCreditLedgerEntry[]
+  creditNotes                 BillingCreditNote[]
+  refunds                     BillingRefund[]
+  events                      BillingEvent[]
+  billingContacts             BillingContact[]
+  manualPaymentSubmissions    ManualPaymentSubmission[]
+  collectionsCases            CollectionsCase[]
 
   createdAt DateTime @default(now())
   updatedAt DateTime @updatedAt
@@ -691,6 +794,31 @@ model BillingAccount {
   @@map("billing_accounts")
 }
 
+model BillingContact {
+  id                     String                  @id @default(cuid())
+  billingAccountId       String
+  billingAccount         BillingAccount          @relation(fields: [billingAccountId], references: [id], onDelete: Cascade)
+  companyId              String
+  company                Company                 @relation(fields: [companyId], references: [id], onDelete: Cascade)
+  employeeId             String?
+  employee               Employee?               @relation(fields: [employeeId], references: [id], onDelete: SetNull)
+  email                  String
+  locale                 String?
+  isPrimary              Boolean                 @default(false)
+  receivePaymentNotices  Boolean                 @default(true)
+  isActive               Boolean                 @default(true)
+  verifiedAt             DateTime?
+  notificationRecipients NotificationRecipient[]
+  callTasks              CollectionsCallTask[]
+  createdAt              DateTime                @default(now())
+  updatedAt              DateTime                @updatedAt
+
+  @@unique([billingAccountId, email])
+  @@index([companyId, isActive])
+  @@index([employeeId])
+  @@map("billing_contacts")
+}
+
 model BillingPaymentMethod {
   id                        String                   @id @default(cuid())
   billingAccountId          String
@@ -717,26 +845,26 @@ model BillingPaymentMethod {
 }
 
 model BillingInvoice {
-  id                        String                   @id @default(cuid())
+  id                        String                       @id @default(cuid())
   billingAccountId          String
-  billingAccount            BillingAccount           @relation(fields: [billingAccountId], references: [id], onDelete: Cascade)
+  billingAccount            BillingAccount               @relation(fields: [billingAccountId], references: [id], onDelete: Cascade)
   companyId                 String
-  company                   Company                  @relation(fields: [companyId], references: [id], onDelete: Cascade)
+  company                   Company                      @relation(fields: [companyId], references: [id], onDelete: Cascade)
   subscriptionId            String?
-  subscription              Subscription?            @relation(fields: [subscriptionId], references: [id])
+  subscription              Subscription?                @relation(fields: [subscriptionId], references: [id])
   legacySubscriptionInvoice SubscriptionInvoice?
-  invoiceNumber             String?                  @unique
-  invoiceSequence           Int?                     @unique
+  invoiceNumber             String?                      @unique
+  invoiceSequence           Int?                         @unique
   invoiceType               BillingInvoiceType
-  status                    BillingInvoiceStatus     @default(DRAFT)
-  currency                  String                   @default("MAD")
-  subtotalAmount            Int                      @default(0)
-  discountAmount            Int                      @default(0)
-  creditAmount              Int                      @default(0)
-  taxAmount                 Int                      @default(0)
-  totalAmount               Int                      @default(0)
-  amountPaid                Int                      @default(0)
-  amountDue                 Int                      @default(0)
+  status                    BillingInvoiceStatus         @default(DRAFT)
+  currency                  String                       @default("MAD")
+  subtotalAmount            Int                          @default(0)
+  discountAmount            Int                          @default(0)
+  creditAmount              Int                          @default(0)
+  taxAmount                 Int                          @default(0)
+  totalAmount               Int                          @default(0)
+  amountPaid                Int                          @default(0)
+  amountDue                 Int                          @default(0)
   invoiceDate               DateTime?
   dueAt                     DateTime?
   finalizedAt               DateTime?
@@ -748,9 +876,14 @@ model BillingInvoice {
   billingAddress            Json?
   providerInvoiceId         String?
   paymentProvider           PaymentProvider?
-  isSubscriptionBlocking    Boolean                  @default(false)
+  collectionMethod          SubscriptionCollectionMethod @default(STRIPE)
+  requestedPlan             Plan?
+  requestedBillingPeriod    BillingPeriod?
+  checkoutIdempotencyKey    String?
+  renewalKey                String?                      @unique
+  isSubscriptionBlocking    Boolean                      @default(false)
   adminReason               String?
-  metadata                  Json                     @default("{}")
+  metadata                  Json                         @default("{}")
   createdByAdminId          String?
   lineItems                 BillingInvoiceLineItem[]
   paymentIntents            BillingPaymentIntent[]
@@ -759,14 +892,18 @@ model BillingInvoice {
   creditNotes               BillingCreditNote[]
   refunds                   BillingRefund[]
   events                    BillingEvent[]
+  manualPaymentSubmissions  ManualPaymentSubmission[]
+  collectionsCase           CollectionsCase?
 
   createdAt                DateTime                   @default(now())
   updatedAt                DateTime                   @updatedAt
   BillingCreditLedgerEntry BillingCreditLedgerEntry[]
 
+  @@unique([billingAccountId, checkoutIdempotencyKey])
   @@index([billingAccountId])
   @@index([companyId])
   @@index([subscriptionId])
+  @@index([collectionMethod, status, dueAt])
   @@map("billing_invoices")
 }
 
@@ -816,32 +953,217 @@ model BillingPaymentIntent {
 }
 
 model BillingPaymentAttempt {
-  id                String                      @id @default(cuid())
-  invoiceId         String
-  invoice           BillingInvoice              @relation(fields: [invoiceId], references: [id], onDelete: Cascade)
-  billingAccountId  String
-  billingAccount    BillingAccount              @relation(fields: [billingAccountId], references: [id], onDelete: Cascade)
-  paymentIntentId   String?
-  paymentIntent     BillingPaymentIntent?       @relation(fields: [paymentIntentId], references: [id])
-  paymentMethodId   String?
-  paymentMethod     BillingPaymentMethod?       @relation(fields: [paymentMethodId], references: [id])
-  providerPaymentId String?
-  status            BillingPaymentAttemptStatus
-  amount            Int
-  currency          String                      @default("MAD")
-  failureCode       String?
-  failureMessage    String?
-  attemptedAt       DateTime
-  metadata          Json                        @default("{}")
-  refunds           BillingRefund[]
+  id                          String                      @id @default(cuid())
+  invoiceId                   String
+  invoice                     BillingInvoice              @relation(fields: [invoiceId], references: [id], onDelete: Cascade)
+  billingAccountId            String
+  billingAccount              BillingAccount              @relation(fields: [billingAccountId], references: [id], onDelete: Cascade)
+  paymentIntentId             String?
+  paymentIntent               BillingPaymentIntent?       @relation(fields: [paymentIntentId], references: [id])
+  paymentMethodId             String?
+  paymentMethod               BillingPaymentMethod?       @relation(fields: [paymentMethodId], references: [id])
+  providerPaymentId           String?
+  channel                     BillingPaymentChannel       @default(ONLINE)
+  manualMethod                ManualPaymentMethod?
+  externalReference           String?
+  normalizedExternalReference String?
+  receivedAt                  DateTime?
+  confirmedAt                 DateTime?
+  confirmedByAdminId          String?
+  confirmedByAdmin            AdminUser?                  @relation("ManualPaymentConfirmingAdmin", fields: [confirmedByAdminId], references: [id], onDelete: SetNull)
+  idempotencyKey              String?
+  note                        String?
+  status                      BillingPaymentAttemptStatus
+  amount                      Int
+  currency                    String                      @default("MAD")
+  failureCode                 String?
+  failureMessage              String?
+  attemptedAt                 DateTime
+  metadata                    Json                        @default("{}")
+  refunds                     BillingRefund[]
+  manualPaymentSubmission     ManualPaymentSubmission?
+  resolvedCollectionsCase     CollectionsCase?            @relation("CollectionsResolutionPayment")
 
   createdAt DateTime @default(now())
 
+  @@unique([billingAccountId, idempotencyKey])
+  @@unique([billingAccountId, manualMethod, normalizedExternalReference])
   @@index([invoiceId])
   @@index([billingAccountId])
   @@map("billing_payment_attempts")
 }
 
+model ManualPaymentSubmission {
+  id                           String                        @id @default(cuid())
+  invoiceId                    String
+  invoice                      BillingInvoice                @relation(fields: [invoiceId], references: [id], onDelete: Cascade)
+  billingAccountId             String
+  billingAccount               BillingAccount                @relation(fields: [billingAccountId], references: [id], onDelete: Cascade)
+  companyId                    String
+  company                      Company                       @relation(fields: [companyId], references: [id], onDelete: Cascade)
+  method                       ManualPaymentMethod
+  submittedReference           String
+  normalizedSubmittedReference String
+  status                       ManualPaymentSubmissionStatus @default(DRAFT)
+  submittedByEmployeeId        String
+  submittedByEmployee          Employee                      @relation(fields: [submittedByEmployeeId], references: [id])
+  submittedAt                  DateTime?
+  reviewedByAdminId            String?
+  reviewedByAdmin              AdminUser?                    @relation("ManualPaymentReviewingAdmin", fields: [reviewedByAdminId], references: [id], onDelete: SetNull)
+  reviewedAt                   DateTime?
+  rejectionReason              String?
+  idempotencyKey               String
+  paymentAttemptId             String?                       @unique
+  paymentAttempt               BillingPaymentAttempt?        @relation(fields: [paymentAttemptId], references: [id], onDelete: SetNull)
+  documents                    ManualPaymentDocument[]
+  createdAt                    DateTime                      @default(now())
+  updatedAt                    DateTime                      @updatedAt
+
+  @@unique([billingAccountId, idempotencyKey])
+  @@index([invoiceId, status])
+  @@index([status, submittedAt])
+  @@map("manual_payment_submissions")
+}
+
+model ManualPaymentDocument {
+  id                   String                          @id @default(cuid())
+  submissionId         String
+  submission           ManualPaymentSubmission         @relation(fields: [submissionId], references: [id], onDelete: Cascade)
+  invoiceId            String
+  companyId            String
+  company              Company                         @relation(fields: [companyId], references: [id], onDelete: Cascade)
+  kind                 ManualPaymentDocumentKind
+  storageKey           String                          @unique
+  originalFilename     String
+  detectedMimeType     String
+  detectedExtension    String
+  byteSize             Int
+  sha256               String
+  scanStatus           ManualPaymentDocumentScanStatus @default(UPLOADED)
+  scannerResultCode    String?
+  uploadedByEmployeeId String
+  uploadedByEmployee   Employee                        @relation(fields: [uploadedByEmployeeId], references: [id])
+  uploadedAt           DateTime                        @default(now())
+  deletedAt            DateTime?
+
+  @@unique([submissionId, sha256])
+  @@index([invoiceId])
+  @@index([companyId])
+  @@index([scanStatus, uploadedAt])
+  @@map("manual_payment_documents")
+}
+
+model CollectionsCase {
+  id                         String                 @id @default(cuid())
+  invoiceId                  String                 @unique
+  invoice                    BillingInvoice         @relation(fields: [invoiceId], references: [id], onDelete: Cascade)
+  subscriptionId             String
+  subscription               Subscription           @relation(fields: [subscriptionId], references: [id], onDelete: Cascade)
+  billingAccountId           String
+  billingAccount             BillingAccount         @relation(fields: [billingAccountId], references: [id], onDelete: Cascade)
+  companyId                  String
+  company                    Company                @relation(fields: [companyId], references: [id], onDelete: Cascade)
+  status                     CollectionsCaseStatus  @default(SCHEDULED)
+  originalExpirationAt       DateTime
+  reminder14At               DateTime
+  reminder7At                DateTime
+  reminder48At               DateTime
+  reminder24At               DateTime
+  graceStartedAt             DateTime?
+  finalSuspensionAt          DateTime
+  resolvedAt                 DateTime?
+  suspendedAt                DateTime?
+  nextActionAt               DateTime?
+  collectionsOwnerAdminId    String?
+  collectionsOwnerAdmin      AdminUser?             @relation("CollectionsCaseOwner", fields: [collectionsOwnerAdminId], references: [id], onDelete: SetNull)
+  resolutionPaymentAttemptId String?                @unique
+  resolutionPaymentAttempt   BillingPaymentAttempt? @relation("CollectionsResolutionPayment", fields: [resolutionPaymentAttemptId], references: [id], onDelete: SetNull)
+  processingLeaseUntil       DateTime?
+  processingBy               String?
+  version                    Int                    @default(0)
+  tasks                      CollectionsCallTask[]
+  overrides                  CollectionsOverride[]
+  events                     CollectionsEvent[]
+  createdAt                  DateTime               @default(now())
+  updatedAt                  DateTime               @updatedAt
+
+  @@unique([subscriptionId, originalExpirationAt])
+  @@index([status, nextActionAt])
+  @@map("collections_cases")
+}
+
+model CollectionsCallTask {
+  id                   String                    @id @default(cuid())
+  collectionsCaseId    String
+  collectionsCase      CollectionsCase           @relation(fields: [collectionsCaseId], references: [id], onDelete: Cascade)
+  taskType             CollectionsCallTaskType
+  assignedAdminId      String
+  assignedAdmin        AdminUser                 @relation("CollectionsTaskAssignee", fields: [assignedAdminId], references: [id])
+  billingContactId     String?
+  billingContact       BillingContact?           @relation(fields: [billingContactId], references: [id], onDelete: SetNull)
+  dueAt                DateTime
+  status               CollectionsCallTaskStatus @default(OPEN)
+  outcome              CollectionsCallOutcome?
+  note                 String?
+  promisedPaymentAt    DateTime?
+  nextFollowUpAt       DateTime?
+  completedByAdminId   String?
+  completedByAdmin     AdminUser?                @relation("CollectionsTaskCompleter", fields: [completedByAdminId], references: [id], onDelete: SetNull)
+  completedAt          DateTime?
+  cancellationReason   String?
+  companyDefaultLocale String
+  contactLocale        String
+  customerScript       String
+  createdAt            DateTime                  @default(now())
+  updatedAt            DateTime                  @updatedAt
+
+  @@unique([collectionsCaseId, taskType])
+  @@index([assignedAdminId, status, dueAt])
+  @@map("collections_call_tasks")
+}
+
+model CollectionsOverride {
+  id                  String                    @id @default(cuid())
+  collectionsCaseId   String
+  collectionsCase     CollectionsCase           @relation(fields: [collectionsCaseId], references: [id], onDelete: Cascade)
+  type                CollectionsOverrideType
+  status              CollectionsOverrideStatus @default(ACTIVE)
+  reason              String
+  expiresAt           DateTime
+  revisedSuspensionAt DateTime?
+  pauseSuspension     Boolean                   @default(true)
+  pauseNotifications  Boolean                   @default(false)
+  createdByAdminId    String
+  createdByAdmin      AdminUser                 @relation("CollectionsOverrideCreator", fields: [createdByAdminId], references: [id])
+  revokedByAdminId    String?
+  revokedByAdmin      AdminUser?                @relation("CollectionsOverrideRevoker", fields: [revokedByAdminId], references: [id], onDelete: SetNull)
+  revokedAt           DateTime?
+  createdAt           DateTime                  @default(now())
+  updatedAt           DateTime                  @updatedAt
+
+  @@index([collectionsCaseId, status, expiresAt])
+  @@map("collections_overrides")
+}
+
+model CollectionsEvent {
+  id                String          @id @default(cuid())
+  collectionsCaseId String
+  collectionsCase   CollectionsCase @relation(fields: [collectionsCaseId], references: [id], onDelete: Cascade)
+  companyId         String
+  company           Company         @relation(fields: [companyId], references: [id], onDelete: Cascade)
+  eventType         String
+  idempotencyKey    String
+  scheduledFor      DateTime?
+  occurredAt        DateTime        @default(now())
+  actorType         String          @default("system")
+  actorId           String?
+  payload           Json            @default("{}")
+
+  @@unique([collectionsCaseId, idempotencyKey])
+  @@index([companyId, occurredAt])
+  @@map("collections_events")
+}
+
 model BillingCreditBalance {
   id               String         @id @default(cuid())
   billingAccountId String
@@ -1008,8 +1330,8 @@ model BrandSettings {
   paypalEmail           String?
   paypalMerchantId      String?
   paymentMethodsEnabled PaymentProvider[]
-  isListedOnCarplace Boolean           @default(true)
-  carplaceRating     Float?
+  isListedOnCarplace    Boolean           @default(true)
+  carplaceRating        Float?
   homePageConfig        Json?             @map("home_page_config")
   menuConfig            Json?             @map("menu_config")
 
@@ -1036,10 +1358,13 @@ model Employee {
   preferredLanguage      String       @default("en")
   isActive               Boolean      @default(true)
 
-  notifications           Notification[]           @relation("EmployeeNotifications")
-  notificationRecipients  NotificationRecipient[]
-  notificationPreferences NotificationPreference[]
-  recordedRentalPayments  RentalPayment[]          @relation("RecordedRentalPayments")
+  notifications            Notification[]            @relation("EmployeeNotifications")
+  notificationRecipients   NotificationRecipient[]
+  notificationPreferences  NotificationPreference[]
+  recordedRentalPayments   RentalPayment[]           @relation("RecordedRentalPayments")
+  billingContacts          BillingContact[]
+  manualPaymentSubmissions ManualPaymentSubmission[]
+  manualPaymentDocuments   ManualPaymentDocument[]
 
   createdAt DateTime @default(now())
   updatedAt DateTime @updatedAt
@@ -1073,10 +1398,10 @@ model Vehicle {
   allowDifferentDropoff Boolean         @default(false)
   dropoffLocations      String[]        @default([])
 
-  reservations   Reservation[]
-  maintenance    MaintenanceLog[]
-  offerVehicles  OfferVehicle[]
-  calendarBlocks VehicleCalendarBlock[]
+  reservations         Reservation[]
+  maintenance          MaintenanceLog[]
+  offerVehicles        OfferVehicle[]
+  calendarBlocks       VehicleCalendarBlock[]
   pricingConfiguration VehiclePricingConfiguration?
   priceHistory         VehiclePriceHistory[]
 
@@ -1116,11 +1441,11 @@ model VehiclePricingConfiguration {
 }
 
 model VehiclePricingRule {
-  id                     String                    @id @default(cuid())
+  id                     String                      @id @default(cuid())
   configurationId        String
   configuration          VehiclePricingConfiguration @relation(fields: [configurationId], references: [id], onDelete: Cascade)
   name                   String
-  ruleType               VehiclePricingRuleType    @default(DATE_RANGE)
+  ruleType               VehiclePricingRuleType      @default(DATE_RANGE)
   startDate              DateTime
   endDate                DateTime
   dailyRate              Int?
@@ -1131,8 +1456,8 @@ model VehiclePricingRule {
   maxDailyRate           Int?
   automaticAdjustmentPct Int?
   priceAdjustment        Int?
-  isActive               Boolean                   @default(true)
-  sortOrder              Int                       @default(0)
+  isActive               Boolean                     @default(true)
+  sortOrder              Int                         @default(0)
 
   createdAt DateTime @default(now())
   updatedAt DateTime @updatedAt
@@ -1143,12 +1468,12 @@ model VehiclePricingRule {
 }
 
 model VehiclePriceHistory {
-  id                  String                   @id @default(cuid())
+  id                  String                      @id @default(cuid())
   configurationId     String
   configuration       VehiclePricingConfiguration @relation(fields: [configurationId], references: [id], onDelete: Cascade)
   vehicleId           String
-  vehicle             Vehicle                  @relation(fields: [vehicleId], references: [id], onDelete: Cascade)
-  source              VehiclePriceChangeSource @default(CONFIG_UPDATE)
+  vehicle             Vehicle                     @relation(fields: [vehicleId], references: [id], onDelete: Cascade)
+  source              VehiclePriceChangeSource    @default(CONFIG_UPDATE)
   changedByEmployeeId String?
   previousDailyRate   Int?
   nextDailyRate       Int?
@@ -1156,7 +1481,7 @@ model VehiclePriceHistory {
   nextWeeklyRate      Int?
   note                String?
   effectiveFrom       DateTime?
-  createdAt           DateTime                 @default(now())
+  createdAt           DateTime                    @default(now())
 
   @@index([vehicleId, createdAt])
   @@index([configurationId, createdAt])
@@ -1282,9 +1607,9 @@ model Customer {
   licenseApprovedAt       DateTime?
   licenseApprovalNote     String?
 
-  reservations  Reservation[]
-  complaints    Complaint[]
-  reviewOptOut  Boolean      @default(false)
+  reservations Reservation[]
+  complaints   Complaint[]
+  reviewOptOut Boolean       @default(false)
 
   createdAt DateTime @default(now())
   updatedAt DateTime @updatedAt
@@ -1309,7 +1634,7 @@ model Reservation {
   promoCodeUsed     String?
   vehicleCategory   VehicleCategory?
   source            BookingSource     @default(DASHBOARD)
-  carplaceRef    String?
+  carplaceRef       String?
   status            ReservationStatus @default(DRAFT)
   startDate         DateTime
   endDate           DateTime
@@ -1342,11 +1667,11 @@ model Reservation {
   reviewPaused              Boolean   @default(false)
 
   insurances            ReservationInsurance[]
-  insuranceTotal        Int                    @default(0)
+  insuranceTotal        Int                       @default(0)
   additionalDrivers     AdditionalDriver[]
-  additionalDriverTotal Int                    @default(0)
+  additionalDriverTotal Int                       @default(0)
   pricingRulesApplied   Json?
-  pricingRulesTotal     Int                    @default(0)
+  pricingRulesTotal     Int                       @default(0)
   damageReports         DamageReport[]
   rentalPayments        RentalPayment[]
   inspections           DamageInspection[]
@@ -1402,7 +1727,6 @@ model CarplaceFunnelEvent {
   @@map("carplace_funnel_events")
 }
 
-
 model WebhookEvent {
   id              String    @id @default(cuid())
   provider        String
@@ -1420,50 +1744,50 @@ model WebhookEvent {
 }
 
 model RentalPayment {
-  id                   String          @id @default(cuid())
-  companyId            String
-  company              Company         @relation(fields: [companyId], references: [id], onDelete: Cascade)
-  reservationId        String
-  reservation          Reservation     @relation(fields: [reservationId], references: [id])
-  amount               Int
-  currency             String          @default("MAD")
-  status               PaymentStatus   @default(PENDING)
-  type                 PaymentType     @default(CHARGE)
-  paymentProvider      PaymentProvider
-  amanpayTransactionId String?         @unique
-  paypalCaptureId      String?         @unique
-  stripeCheckoutSessionId String?      @unique
-  stripePaymentIntentId   String?      @unique
-  paymentMethod        String?
-  reference            String?
-  note                 String?
-  receivedAt           DateTime?
-  recordedByEmployeeId String?
-  recordedByEmployee   Employee?       @relation("RecordedRentalPayments", fields: [recordedByEmployeeId], references: [id])
-  idempotencyKey       String?
-  paidAt               DateTime?
+  id                      String          @id @default(cuid())
+  companyId               String
+  company                 Company         @relation(fields: [companyId], references: [id], onDelete: Cascade)
+  reservationId           String
+  reservation             Reservation     @relation(fields: [reservationId], references: [id])
+  amount                  Int
+  currency                String          @default("MAD")
+  status                  PaymentStatus   @default(PENDING)
+  type                    PaymentType     @default(CHARGE)
+  paymentProvider         PaymentProvider
+  amanpayTransactionId    String?         @unique
+  paypalCaptureId         String?         @unique
+  stripeCheckoutSessionId String?         @unique
+  stripePaymentIntentId   String?         @unique
+  paymentMethod           String?
+  reference               String?
+  note                    String?
+  receivedAt              DateTime?
+  recordedByEmployeeId    String?
+  recordedByEmployee      Employee?       @relation("RecordedRentalPayments", fields: [recordedByEmployeeId], references: [id])
+  idempotencyKey          String?
+  paidAt                  DateTime?
 
   createdAt DateTime @default(now())
   updatedAt DateTime @updatedAt
 
+  @@unique([companyId, idempotencyKey])
   @@index([companyId])
   @@index([reservationId])
-  @@unique([companyId, idempotencyKey])
   @@map("rental_payments")
 }
 
 model Review {
-  id               String           @id @default(cuid())
-  reservationId    String           @unique
-  reservation      Reservation      @relation(fields: [reservationId], references: [id])
+  id               String            @id @default(cuid())
+  reservationId    String            @unique
+  reservation      Reservation       @relation(fields: [reservationId], references: [id])
   renterId         String?
-  renter           Renter?          @relation(fields: [renterId], references: [id])
+  renter           Renter?           @relation(fields: [renterId], references: [id])
   companyId        String
   overallRating    Int
   vehicleRating    Int?
   serviceRating    Int?
   comment          String?
-  isPublished      Boolean          @default(true)
+  isPublished      Boolean           @default(true)
   companyReply     String?
   companyRepliedAt DateTime?
   category         FeedbackCategory?
@@ -1476,29 +1800,29 @@ model Review {
 }
 
 model Complaint {
-  id            String            @id @default(cuid())
+  id            String       @id @default(cuid())
   companyId     String
-  company       Company           @relation(fields: [companyId], references: [id], onDelete: Cascade)
+  company       Company      @relation(fields: [companyId], references: [id], onDelete: Cascade)
   reservationId String?
-  reservation   Reservation?      @relation(fields: [reservationId], references: [id])
+  reservation   Reservation? @relation(fields: [reservationId], references: [id])
   reviewId      String?
-  review        Review?           @relation(fields: [reviewId], references: [id])
+  review        Review?      @relation(fields: [reviewId], references: [id])
   customerId    String?
-  customer      Customer?         @relation(fields: [customerId], references: [id])
+  customer      Customer?    @relation(fields: [customerId], references: [id])
 
-  severity      ComplaintSeverity @default(LEVEL_1)
-  status        ComplaintStatus   @default(OPEN)
-  category      FeedbackCategory
-  subject       String
-  description   String?
-  resolution    String?
-  notes         String?
-  assignedTo    String?
-  resolvedAt    DateTime?
-  resolvedBy    String?
+  severity    ComplaintSeverity @default(LEVEL_1)
+  status      ComplaintStatus   @default(OPEN)
+  category    FeedbackCategory
+  subject     String
+  description String?
+  resolution  String?
+  notes       String?
+  assignedTo  String?
+  resolvedAt  DateTime?
+  resolvedBy  String?
 
-  createdAt     DateTime          @default(now())
-  updatedAt     DateTime          @updatedAt
+  createdAt DateTime @default(now())
+  updatedAt DateTime @updatedAt
 
   @@index([companyId])
   @@index([reservationId])
@@ -1538,12 +1862,12 @@ model Notification {
 }
 
 model NotificationEvent {
-  id             String           @id @default(cuid())
+  id             String                  @id @default(cuid())
   companyId      String
-  company        Company          @relation(fields: [companyId], references: [id], onDelete: Cascade)
+  company        Company                 @relation(fields: [companyId], references: [id], onDelete: Cascade)
   type           NotificationType
   templateKey    String?
-  locale         String           @default("en")
+  locale         String                  @default("en")
   title          String
   body           String
   data           Json?
@@ -1552,7 +1876,7 @@ model NotificationEvent {
   idempotencyKey String
   recipients     NotificationRecipient[]
   outboxEntries  NotificationOutbox[]
-  createdAt      DateTime         @default(now())
+  createdAt      DateTime                @default(now())
 
   @@unique([companyId, idempotencyKey])
   @@index([companyId, type, createdAt])
@@ -1568,6 +1892,10 @@ model NotificationRecipient {
   employee            Employee?                 @relation(fields: [employeeId], references: [id], onDelete: Cascade)
   renterId            String?
   renter              Renter?                   @relation(fields: [renterId], references: [id], onDelete: Cascade)
+  billingContactId    String?
+  billingContact      BillingContact?           @relation(fields: [billingContactId], references: [id], onDelete: Cascade)
+  adminUserId         String?
+  adminUser           AdminUser?                @relation(fields: [adminUserId], references: [id], onDelete: Cascade)
   readAt              DateTime?
   archivedAt          DateTime?
   deliveries          NotificationDelivery[]
@@ -1575,6 +1903,8 @@ model NotificationRecipient {
 
   @@index([employeeId, readAt, createdAt])
   @@index([renterId, readAt, createdAt])
+  @@index([billingContactId, readAt, createdAt])
+  @@index([adminUserId, readAt, createdAt])
   @@index([notificationEventId])
   @@map("notification_recipients")
 }
@@ -1953,9 +2283,19 @@ model AdminUser {
   passwordResetToken     String?   @unique
   passwordResetExpiresAt DateTime?
 
-  auditLogs     AuditLog[]
-  permissions   AdminPermission[]
-  recoveryCodes AdminRecoveryCode[]
+  auditLogs                   AuditLog[]
+  permissions                 AdminPermission[]
+  recoveryCodes               AdminRecoveryCode[]
+  preferredLocale             String                    @default("en")
+  ownedBillingAccounts        BillingAccount[]          @relation("BillingAccountCollectionsOwner")
+  confirmedManualPayments     BillingPaymentAttempt[]   @relation("ManualPaymentConfirmingAdmin")
+  reviewedManualSubmissions   ManualPaymentSubmission[] @relation("ManualPaymentReviewingAdmin")
+  ownedCollectionsCases       CollectionsCase[]         @relation("CollectionsCaseOwner")
+  assignedCollectionsTasks    CollectionsCallTask[]     @relation("CollectionsTaskAssignee")
+  completedCollectionsTasks   CollectionsCallTask[]     @relation("CollectionsTaskCompleter")
+  createdCollectionsOverrides CollectionsOverride[]     @relation("CollectionsOverrideCreator")
+  revokedCollectionsOverrides CollectionsOverride[]     @relation("CollectionsOverrideRevoker")
+  notificationRecipients      NotificationRecipient[]
 
   createdAt DateTime @default(now())
   updatedAt DateTime @updatedAt
@@ -1974,7 +2314,6 @@ model AdminPermission {
   @@map("admin_permissions")
 }
 
-
 model AdminRecoveryCode {
   id          String    @id @default(cuid())
   adminUserId String
@@ -2022,6 +2361,15 @@ model PricingConfig {
   @@map("pricing_configs")
 }
 
+model PlatformBillingSettings {
+  id        String   @id @default("default")
+  taxRate   Float    @default(20)
+  updatedAt DateTime @updatedAt
+  updatedBy String?
+
+  @@map("platform_billing_settings")
+}
+
 model PlanFeature {
   id        String   @id @default(cuid())
   plan      Plan

packages/database/src/index.d.ts

@@ -25,10 +25,21 @@ export type NotificationType =
   | 'REFUND_PROCESSED'
   | 'NEW_OFFER_FROM_SAVED_COMPANY'
   | 'REVIEW_REQUEST'
+  | 'SUBSCRIPTION_PAYMENT_DUE_14D'
+  | 'SUBSCRIPTION_PAYMENT_DUE_7D'
+  | 'SUBSCRIPTION_PAYMENT_DUE_48H'
+  | 'SUBSCRIPTION_PAYMENT_DUE_24H'
+  | 'SUBSCRIPTION_GRACE_DAILY'
+  | 'SUBSCRIPTION_GRACE_FINAL'
+  | 'COLLECTIONS_CALL_REQUIRED'
+  | 'MANUAL_PAYMENT_EVIDENCE_SUBMITTED'
+  | 'SUBSCRIPTION_PAYMENT_CONFIRMED'
+  | 'MANUAL_PAYMENT_EVIDENCE_REJECTED'
+  | 'COLLECTIONS_OVERRIDE_CHANGED'
 
 export type NotificationChannel = 'EMAIL' | 'SMS' | 'WHATSAPP' | 'IN_APP' | 'PUSH'
 export type NotificationDeliveryStatus = 'PENDING' | 'QUEUED' | 'SENT' | 'DELIVERED' | 'FAILED' | 'SKIPPED' | 'DEAD_LETTER'
-export type NotificationRecipientType = 'EMPLOYEE' | 'RENTER'
+export type NotificationRecipientType = 'EMPLOYEE' | 'RENTER' | 'BILLING_CONTACT' | 'ADMIN'
 
 export interface Company {
   id: string
@@ -61,6 +72,7 @@ export interface AdminUser {
   isActive: boolean
   totpEnabled?: boolean
   totpSecret?: string | null
+  preferredLocale?: string
 }
 
 export interface InsurancePolicy {

packages/database/src/index.ts

@@ -25,10 +25,21 @@ export type NotificationType =
   | 'REFUND_PROCESSED'
   | 'NEW_OFFER_FROM_SAVED_COMPANY'
   | 'REVIEW_REQUEST'
+  | 'SUBSCRIPTION_PAYMENT_DUE_14D'
+  | 'SUBSCRIPTION_PAYMENT_DUE_7D'
+  | 'SUBSCRIPTION_PAYMENT_DUE_48H'
+  | 'SUBSCRIPTION_PAYMENT_DUE_24H'
+  | 'SUBSCRIPTION_GRACE_DAILY'
+  | 'SUBSCRIPTION_GRACE_FINAL'
+  | 'COLLECTIONS_CALL_REQUIRED'
+  | 'MANUAL_PAYMENT_EVIDENCE_SUBMITTED'
+  | 'SUBSCRIPTION_PAYMENT_CONFIRMED'
+  | 'MANUAL_PAYMENT_EVIDENCE_REJECTED'
+  | 'COLLECTIONS_OVERRIDE_CHANGED'
 
 export type NotificationChannel = 'EMAIL' | 'SMS' | 'WHATSAPP' | 'IN_APP' | 'PUSH'
 export type NotificationDeliveryStatus = 'PENDING' | 'QUEUED' | 'SENT' | 'DELIVERED' | 'FAILED' | 'SKIPPED' | 'DEAD_LETTER'
-export type NotificationRecipientType = 'EMPLOYEE' | 'RENTER'
+export type NotificationRecipientType = 'EMPLOYEE' | 'RENTER' | 'BILLING_CONTACT' | 'ADMIN'
 
 export interface Company {
   id: string
@@ -61,6 +72,7 @@ export interface AdminUser {
   isActive: boolean
   totpEnabled?: boolean
   totpSecret?: string | null
+  preferredLocale?: string
 }
 
 export interface InsurancePolicy {

production/.env.docker.production.example

@@ -75,11 +75,12 @@ PGMANAGE_DEFAULT_PASSWORD=change-me
 # Email
 EMAIL_FROM=rentaldrivego@gmail.com
 EMAIL_FROM_NAME=RentalDriveGo
+EMAIL_PROVIDER=gmail
 MAIL_HOST=smtp.gmail.com
 MAIL_PORT=587
 MAIL_SCHEME=smtp
 MAIL_USERNAME=rentaldrivego@gmail.com
-MAIL_PASSWORD=placeholder
+MAIL_PASSWORD=your-16-character-gmail-app-password
 MAIL_FROM_ADDRESS=rentaldrivego@gmail.com
 MAIL_FROM_NAME=RentalDriveGo
 MAIL_REPLY_TO_ADDRESS=rentaldrivego@gmail.com

tsconfig.base.json

@@ -1,21 +1,14 @@
 {
   "compilerOptions": {
     "target": "ES2022",
+    "module": "CommonJS",
+    "moduleResolution": "Node",
     "lib": ["ES2022"],
-    "module": "commonjs",
-    "moduleResolution": "node",
+    "strict": true,
     "esModuleInterop": true,
     "allowSyntheticDefaultImports": true,
-    "strict": true,
-    "noUncheckedIndexedAccess": true,
-    "forceConsistentCasingInFileNames": true,
-    "skipLibCheck": true,
     "resolveJsonModule": true,
-    "declaration": true,
-    "declarationMap": true,
-    "sourceMap": true,
-    "outDir": "dist",
-    "rootDir": "src"
-  },
-  "exclude": ["node_modules", "dist"]
+    "skipLibCheck": true,
+    "forceConsistentCasingInFileNames": true
+  }
 }

turbo.json

@@ -2,6 +2,18 @@
   "$schema": "https://turbo.build/schema.json",
   "globalDependencies": ["**/.env.*local"],
   "globalPassThroughEnv": [
+    "ADMIN_SEED_EMAIL",
+    "ADMIN_SEED_FIRST_NAME",
+    "ADMIN_SEED_LAST_NAME",
+    "ADMIN_SEED_PASSWORD",
+    "DATABASE_URL",
+    "DATABASE_URL_FROM_POSTGRES",
+    "POSTGRES_DB",
+    "POSTGRES_HOST",
+    "POSTGRES_HOST_LOCAL",
+    "POSTGRES_PASSWORD",
+    "POSTGRES_PORT",
+    "POSTGRES_USER",
     "SITE_ORIGIN",
     "NEXT_PUBLIC_HOMEPAGE_URL",
     "NEXT_PUBLIC_CARPLACE_URL"