root
84 lines
2.8 KiB
SQL
84 lines
2.8 KiB
SQL
-- CreateEnum: FeedbackCategory
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CREATE TYPE "FeedbackCategory" AS ENUM (
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'BOOKING',
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'PICKUP',
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'VEHICLE_CLEANLINESS',
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'VEHICLE_CONDITION',
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'STAFF_SERVICE',
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'PRICING',
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'DEPOSIT',
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'INSURANCE',
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'DAMAGE_CLAIM',
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'RETURN_PROCESS',
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'COMMUNICATION',
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'ROADSIDE_ASSISTANCE',
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'BILLING',
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'OTHER'
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);
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-- CreateEnum: ComplaintSeverity
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CREATE TYPE "ComplaintSeverity" AS ENUM ('LEVEL_1', 'LEVEL_2', 'LEVEL_3');
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-- CreateEnum: ComplaintStatus
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CREATE TYPE "ComplaintStatus" AS ENUM ('OPEN', 'INVESTIGATING', 'RESOLVED', 'CLOSED');
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-- AlterTable: reviews — add category column
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ALTER TABLE "reviews" ADD COLUMN "category" "FeedbackCategory";
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-- AlterTable: reservations — add review tracking columns
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ALTER TABLE "reservations"
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ADD COLUMN "reviewRequestSentAt" TIMESTAMP(3),
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ADD COLUMN "reviewReminderSentAt" TIMESTAMP(3),
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ADD COLUMN "reviewFinalReminderSentAt" TIMESTAMP(3),
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ADD COLUMN "reviewPaused" BOOLEAN NOT NULL DEFAULT false;
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-- AlterTable: customers — add reviewOptOut column
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ALTER TABLE "customers" ADD COLUMN "reviewOptOut" BOOLEAN NOT NULL DEFAULT false;
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-- CreateTable: complaints
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CREATE TABLE "complaints" (
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"id" TEXT NOT NULL,
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"companyId" TEXT NOT NULL,
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"reservationId" TEXT,
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"reviewId" TEXT,
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"customerId" TEXT,
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"severity" "ComplaintSeverity" NOT NULL DEFAULT 'LEVEL_1',
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"status" "ComplaintStatus" NOT NULL DEFAULT 'OPEN',
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"category" "FeedbackCategory" NOT NULL,
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"subject" TEXT NOT NULL,
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"description" TEXT,
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"resolution" TEXT,
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"notes" TEXT,
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"assignedTo" TEXT,
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"resolvedAt" TIMESTAMP(3),
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"resolvedBy" TEXT,
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"createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
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"updatedAt" TIMESTAMP(3) NOT NULL,
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CONSTRAINT "complaints_pkey" PRIMARY KEY ("id")
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);
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-- CreateIndex
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CREATE INDEX "complaints_companyId_idx" ON "complaints"("companyId");
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CREATE INDEX "complaints_reservationId_idx" ON "complaints"("reservationId");
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-- AddForeignKey: complaints → companies
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ALTER TABLE "complaints"
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ADD CONSTRAINT "complaints_companyId_fkey"
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FOREIGN KEY ("companyId") REFERENCES "companies"("id") ON DELETE CASCADE ON UPDATE CASCADE;
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-- AddForeignKey: complaints → reservations
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ALTER TABLE "complaints"
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ADD CONSTRAINT "complaints_reservationId_fkey"
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FOREIGN KEY ("reservationId") REFERENCES "reservations"("id") ON DELETE SET NULL ON UPDATE CASCADE;
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-- AddForeignKey: complaints → reviews
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ALTER TABLE "complaints"
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ADD CONSTRAINT "complaints_reviewId_fkey"
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FOREIGN KEY ("reviewId") REFERENCES "reviews"("id") ON DELETE SET NULL ON UPDATE CASCADE;
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-- AddForeignKey: complaints → customers
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ALTER TABLE "complaints"
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ADD CONSTRAINT "complaints_customerId_fkey"
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FOREIGN KEY ("customerId") REFERENCES "customers"("id") ON DELETE SET NULL ON UPDATE CASCADE;
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