add review and booking policies

2026-05-25 18:29:05 -04:00
parent 8ed572b3bd
commit 0d969ab095
37 changed files with 3775 additions and 113 deletions
@@ -0,0 +1,19 @@
+-- CreateEnum
+CREATE TYPE "ReservationPhotoType" AS ENUM ('PICKUP', 'DROPOFF');
+
+-- CreateTable
+CREATE TABLE "reservation_photos" (
+    "id" TEXT NOT NULL,
+    "reservationId" TEXT NOT NULL,
+    "type" "ReservationPhotoType" NOT NULL,
+    "url" TEXT NOT NULL,
+    "createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+
+    CONSTRAINT "reservation_photos_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateIndex
+CREATE INDEX "reservation_photos_reservationId_idx" ON "reservation_photos"("reservationId");
+
+-- AddForeignKey
+ALTER TABLE "reservation_photos" ADD CONSTRAINT "reservation_photos_reservationId_fkey" FOREIGN KEY ("reservationId") REFERENCES "reservations"("id") ON DELETE CASCADE ON UPDATE CASCADE;
@@ -0,0 +1,6 @@
+-- AlterEnum (PostgreSQL enum values must be added outside a transaction)
+ALTER TYPE "VehicleStatus" ADD VALUE 'RESERVED';
+ALTER TYPE "VehicleStatus" ADD VALUE 'READY';
+ALTER TYPE "VehicleStatus" ADD VALUE 'RETURNED';
+ALTER TYPE "VehicleStatus" ADD VALUE 'NEEDS_CLEANING';
+ALTER TYPE "VehicleStatus" ADD VALUE 'DAMAGE_REVIEW';
@@ -0,0 +1,83 @@
+-- CreateEnum: FeedbackCategory
+CREATE TYPE "FeedbackCategory" AS ENUM (
+  'BOOKING',
+  'PICKUP',
+  'VEHICLE_CLEANLINESS',
+  'VEHICLE_CONDITION',
+  'STAFF_SERVICE',
+  'PRICING',
+  'DEPOSIT',
+  'INSURANCE',
+  'DAMAGE_CLAIM',
+  'RETURN_PROCESS',
+  'COMMUNICATION',
+  'ROADSIDE_ASSISTANCE',
+  'BILLING',
+  'OTHER'
+);
+
+-- CreateEnum: ComplaintSeverity
+CREATE TYPE "ComplaintSeverity" AS ENUM ('LEVEL_1', 'LEVEL_2', 'LEVEL_3');
+
+-- CreateEnum: ComplaintStatus
+CREATE TYPE "ComplaintStatus" AS ENUM ('OPEN', 'INVESTIGATING', 'RESOLVED', 'CLOSED');
+
+-- AlterTable: reviews — add category column
+ALTER TABLE "reviews" ADD COLUMN "category" "FeedbackCategory";
+
+-- AlterTable: reservations — add review tracking columns
+ALTER TABLE "reservations"
+  ADD COLUMN "reviewRequestSentAt"       TIMESTAMP(3),
+  ADD COLUMN "reviewReminderSentAt"      TIMESTAMP(3),
+  ADD COLUMN "reviewFinalReminderSentAt" TIMESTAMP(3),
+  ADD COLUMN "reviewPaused"              BOOLEAN NOT NULL DEFAULT false;
+
+-- AlterTable: customers — add reviewOptOut column
+ALTER TABLE "customers" ADD COLUMN "reviewOptOut" BOOLEAN NOT NULL DEFAULT false;
+
+-- CreateTable: complaints
+CREATE TABLE "complaints" (
+  "id"            TEXT NOT NULL,
+  "companyId"     TEXT NOT NULL,
+  "reservationId" TEXT,
+  "reviewId"      TEXT,
+  "customerId"    TEXT,
+  "severity"      "ComplaintSeverity" NOT NULL DEFAULT 'LEVEL_1',
+  "status"        "ComplaintStatus"   NOT NULL DEFAULT 'OPEN',
+  "category"      "FeedbackCategory"  NOT NULL,
+  "subject"       TEXT NOT NULL,
+  "description"   TEXT,
+  "resolution"    TEXT,
+  "notes"         TEXT,
+  "assignedTo"    TEXT,
+  "resolvedAt"    TIMESTAMP(3),
+  "resolvedBy"    TEXT,
+  "createdAt"     TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+  "updatedAt"     TIMESTAMP(3) NOT NULL,
+
+  CONSTRAINT "complaints_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateIndex
+CREATE INDEX "complaints_companyId_idx" ON "complaints"("companyId");
+CREATE INDEX "complaints_reservationId_idx" ON "complaints"("reservationId");
+
+-- AddForeignKey: complaints → companies
+ALTER TABLE "complaints"
+  ADD CONSTRAINT "complaints_companyId_fkey"
+  FOREIGN KEY ("companyId") REFERENCES "companies"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey: complaints → reservations
+ALTER TABLE "complaints"
+  ADD CONSTRAINT "complaints_reservationId_fkey"
+  FOREIGN KEY ("reservationId") REFERENCES "reservations"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey: complaints → reviews
+ALTER TABLE "complaints"
+  ADD CONSTRAINT "complaints_reviewId_fkey"
+  FOREIGN KEY ("reviewId") REFERENCES "reviews"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey: complaints → customers
+ALTER TABLE "complaints"
+  ADD CONSTRAINT "complaints_customerId_fkey"
+  FOREIGN KEY ("customerId") REFERENCES "customers"("id") ON DELETE SET NULL ON UPDATE CASCADE;