root
80 lines
2.7 KiB
PHP
80 lines
2.7 KiB
PHP
<?php
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namespace App\Services\Support;
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use App\Models\SupportRequest;
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use App\Services\Email\EmailDispatchService;
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use App\Services\System\GlobalConfigService;
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use Illuminate\Contracts\Pagination\LengthAwarePaginator;
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use Illuminate\Support\Facades\DB;
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use Illuminate\Support\Facades\Log;
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class SupportRequestService
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{
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public function __construct(
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private GlobalConfigService $configService,
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private EmailDispatchService $emailService
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) {}
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public function list(int $userId, array $filters, int $page, int $perPage, bool $asAdmin = false): LengthAwarePaginator
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{
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$query = SupportRequest::query()->with('user');
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if (! $asAdmin) {
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$query->where('user_id', $userId);
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} elseif (! empty($filters['user_id'])) {
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$query->where('user_id', (int) $filters['user_id']);
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}
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if (! empty($filters['status'])) {
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$query->where('status', $filters['status']);
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}
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$sortBy = $filters['sort_by'] ?? 'created_at';
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$sortDir = strtolower((string) ($filters['sort_dir'] ?? 'desc')) === 'asc' ? 'asc' : 'desc';
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return $query->orderBy($sortBy, $sortDir)
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->paginate($perPage, ['*'], 'page', $page);
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}
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public function create(int $userId, array $payload): array
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{
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$semester = $this->configService->getSemester() ?? '';
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$schoolYear = $this->configService->getSchoolYear() ?? '';
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return DB::transaction(function () use ($userId, $payload, $semester, $schoolYear) {
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$record = SupportRequest::query()->create([
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'user_id' => $userId,
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'subject' => (string) $payload['subject'],
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'message' => (string) $payload['message'],
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'status' => 'open',
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'semester' => $semester ?: 'Fall',
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'school_year' => $schoolYear ?: '2025-2026',
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]);
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$recipient = (string) config('support.contact_email', 'support@alrahmaisgl.org');
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$emailSent = false;
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if (! app()->runningUnitTests()) {
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$emailSent = $this->emailService->send(
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$recipient,
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(string) $payload['subject'],
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nl2br((string) $payload['message']),
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null,
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(string) ($payload['user_email'] ?? null),
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(string) ($payload['user_name'] ?? null)
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);
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}
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if (! $emailSent) {
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Log::warning('Support email failed for user '.$userId);
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}
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return [
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'record' => $record,
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'email_sent' => $emailSent,
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'recipient' => $recipient,
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];
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});
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}
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}
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