ID,Metric,Definition,Threshold,Collection,Segmentation
M-01,Five-second comprehension,Correct category + audience + reservation-to-return scope,>=80% overall; no locale <70%,Exact unprompted response,Per locale
M-02,Primary CTA discovery,Book demo activated without prompt,>=90% within 10 seconds,Time and first action,Per locale/device
M-03,Product tour completion,All four steps completed and sequence paraphrased,>=85%,"Completion, time, errors",Per locale
M-04,Module discovery,Vehicle inspections located and explained,>=85% without rescue,"Completion, path, time",Per role
M-05,Multi-location interpretation,Finds evidence and separates confirmed from unresolved,>=80%; overclaim <=10%,Response and cited evidence,Multi-location vs single
M-06,Pricing discovery,Finds quote model and >=2 factors,>=85%,Completion and time,Per locale
M-07,Locale context,Switch preserves current section and task,100% technical; >=90% participant continuation,"Hash, section, errors",EN↔FR; EN↔AR
M-08,Theme persistence,Selection survives reload,100%,State before/after reload,Browser/OS
M-09,Demo completion,Reaches confirmation,>=90%,Completion and abandonment,Per locale/device
M-10,Validation recovery,Corrects error without losing other data,>=85%,"Errors, recovery time, rescue",Per locale/access method
M-11,Keyboard critical path,Completes navigation/theme/demo with keyboard,100%; zero traps,Focus order and completion,Desktop/mobile keyboard
M-12,Confidence,Post-task rating,Median >=4/5; no locale <3.5,Rating plus reason,Per locale
